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Installation coordinator skills for your resume and career
15 installation coordinator skills for your resume and career
1. Installation Process
Installation process is the procedure to use when connecting something to a system. It may be a computer related item; whether software or hardware or any other installation.
- Respond to customer concerns and provide customer service throughout installation process.
- Perform clerical and technical duties relating to installation process.
2. Project Management
- Monitor and modify project schedule as agreed with engineering and project management.
- Project management of Purchase Orders for external vendors for final manufactured products.
3. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Served as a senior installation coordinator, supporting the data entry/registration of all new business for disability management.
- Provided accurate data entry to ensure data integrity in delivering completed programs to clients.
4. Customer Complaints
- Communicate with appropriate departments regarding customer complaints that could develop into product issues, customer dissatisfaction or major product failures.
- Maintained relations with customers and installers through completion and resolved customer complaints and warranties to customer satisfaction.
5. HVAC
- Processed sales paperwork and arranged HVAC installation appointments.
- Assigned crew of 20 plus HVAC Installers & Plumbers to daily work assignments & service calls.
6. Installation Projects
- Managed fountain installation projects with national corporations.
- Work closely with account managers, project managers, sales organization and ensure bids for installation projects were completed.
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- Confirm customer support level and process accordingly.
- Provided follow-up customer support after sales.
8. Building Permits
- Coordinated structural analysis, city zoning applications, and building permits for review and approval.
- Research and procure required building permits.
9. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Involved in the Windows 2000 pilot and maintained and supported existing technologies, Windows 9x/NT and OS/2.
- Scheduled installations for customers who purchased windows and doors through our Sales office.
10. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Completed administrative tasks, oversaw special projects, coordinated installation appointments and processed payroll.
- Provided payroll information to Payroll Specialist.
11. Customer Satisfaction
- Enter in new orders received from contracted retail stores and communicate with their installation departments regarding customer satisfaction and installation completion.
- Project Install Coordinator for the installation department to ensure customer satisfaction by taking the necessary steps to manage expectations.
12. Purchase Orders
- Provide and/or adjust purchase orders to fulfill customer and installer requirements.
- Generated purchase orders and approved invoices for subcontractor activities.
13. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Field representative to troubleshoot customer installation and resolve problems.
- Deal one on one with customers to plan installations, troubleshoot issues, provide invoices and manage their order.
14. Sales Reps
- Provided customer services for installers, sales reps at all branches and customers for MD, DC and VA.
- Assisted sales manager with training of equipment and its uses to all new sales reps.
15. Sales Orders
Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.
- Reviewed accuracy of sales orders for variances of missing or over shipment of equipment, appropriate equipment and site address.
- Generate, maintain and distribute daily reports of current installation sales orders.
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List of installation coordinator skills to add to your resume
The most important skills for an installation coordinator resume and required skills for an installation coordinator to have include:
- Installation Process
- Project Management
- Data Entry
- Customer Complaints
- HVAC
- Installation Projects
- Customer Support
- Building Permits
- Windows
- Payroll
- Customer Satisfaction
- Purchase Orders
- Troubleshoot
- Sales Reps
- Sales Orders
- Order Entry
- Schedule Installations
- ADT
- Customer Calls
- Service Calls
- Customer Expectations
- POS
- Inventory Control
- Installation Issues
- GPS
- Customer Issues
- Provide Customer Support
- CCTV
- Installation Dates
- Installation Appointments
- Security Systems
- Equipment Orders
- Travel Arrangements
- Customer Accounts
- Administrative Tasks
- Site Surveys
- Customer Inquiries
- DSL
- ATM
- Depot
- Bloomberg
- QuickBooks
- Mastermind
- ADP
Updated January 8, 2025
