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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Milpitas, CA | $137,702 | $66.20 |
| 2 | Hartford, CT | $102,210 | $49.14 |
| 3 | Ashburn, VA | $94,119 | $45.25 |
| 4 | Columbus, OH | $93,490 | $44.95 |
| 5 | Mesa, AZ | $87,363 | $42.00 |
| 6 | Dallas, TX | $81,787 | $39.32 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $122,117 | $59 | - |
| 2 | Director, Customer Support | $116,734 | $56 | - |
| 3 | Customer Solutions Manager | $102,159 | $49 | - |
| 4 | Customer Engagement Manager | $101,994 | $49 | - |
| 5 | Strategic Accounts Manager | $95,802 | $46 | - |
| 6 | Customer Support Manager | $90,614 | $44 | - |
| 7 | Client Success Manager | $83,624 | $40 | - |
| 8 | Customer Relations Manager | $62,974 | $30 | - |
| 9 | Customer Account Manager | $50,169 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | FJA | $100,963 | $49 | - |
| 2 | Mitratech | $100,769 | $48 | 2 |
| 3 | ThoughtFocus | $100,600 | $48 | - |
| 4 | Genova Technologies | $99,344 | $48 | - |
| 5 | NICE Actimize | $98,403 | $47 | - |
| 6 | ACGI Software | $97,858 | $47 | - |
| 7 | IT Concepts | $97,311 | $47 | - |
| 8 | Triple Point Technology | $96,539 | $46 | - |
| 9 | Sheffield Scientific | $96,041 | $46 | - |
| 10 | Sensiple | $95,244 | $46 | - |
| 11 | S2Tech | $94,893 | $46 | - |
| 12 | Connecture | $93,810 | $45 | - |
| 13 | EmpowerMX | $93,246 | $45 | - |
| 14 | Icreon | $93,175 | $45 | - |
| 15 | Gabriels Technology Solutions | $93,172 | $45 | - |
| 16 | Comprehensive Software Systems | $92,824 | $45 | - |
| 17 | Harmonia Holdings Group | $91,749 | $44 | - |
| 18 | InfoMC | $88,211 | $42 | - |
| 19 | OneShield Software | $86,975 | $42 | - |
| 20 | Aquilent | $84,180 | $40 | - |