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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $48,537 | $23.34 |
| 2 | Hopkinton, MA | $47,789 | $22.98 |
| 3 | Seattle, WA | $46,748 | $22.48 |
| 4 | Bedminster, NJ | $41,449 | $19.93 |
| 5 | Chicago, IL | $39,268 | $18.88 |
| 6 | Miami, FL | $36,675 | $17.63 |
| 7 | Kansas City, MO | $36,089 | $17.35 |
| 8 | Lawrence, KS | $36,077 | $17.34 |
| 9 | Powell, OH | $35,761 | $17.19 |
| 10 | Zionsville, IN | $35,667 | $17.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Desk Associate | $116,447 | $56 | - |
| 2 | Customer Service Expert | $106,001 | $51 | - |
| 3 | Service Advisor | $72,296 | $35 | - |
| 4 | Customer Service Professional | $71,096 | $34 | - |
| 5 | Service Officer | $63,291 | $30 | - |
| 6 | Service Writer | $59,424 | $29 | - |
| 7 | Special Service Associate | $58,481 | $28 | - |
| 8 | Client Service Specialist | $58,067 | $28 | - |
| 9 | Service Consultant | $56,717 | $27 | - |
| 10 | Product Service Associate | $54,051 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citi | $89,432 | $43 | 11 |
| 2 | CME Group | $85,696 | $41 | - |
| 3 | BlackRock | $82,409 | $40 | 15 |
| 4 | AIG | $77,660 | $37 | 3 |
| 5 | Morgan Stanley | $77,407 | $37 | 165 |
| 6 | Eaton Vance | $77,195 | $37 | - |
| 7 | Greenhill & Co | $60,213 | $29 | - |
| 8 | The Vanguard Group | $36,966 | $18 | 3 |
| 9 | T. Rowe Price | $35,334 | $17 | 12 |
| 10 | Primerica | $31,879 | $15 | 11 |