ITE, LLC jobs in New York, NY - 40 jobs

ITE Management, a leading investment manager specializing in the transportation sector, is looking for a Paralegal to join its Legal & Compliance team in New York. Founded in 2014, ITE targets real asset investment opportunities that are cash yielding with downside protection, and benefit from a team with deep, longstanding relationships and financial and operating expertise. Today, the firm manages nearly $12bn of assets globally across rail, intermodal, aviation, and emerging technology strategies with office locations in NYC, Chicago and St. Louis. The Paralegal will assist the Legal and Compliance Department with various legal and compliance matters and will be an integral part of the firm's growth. The position is based in the New York office. Responsibilities: Coordinate the formation, organization and administration of ITE's legal entities and related governing documents Organize and enhance document and entity management record keeping across Firm Assist with closing documentation for pending transactions Respond to various KYC/AMLrequests from counterparties Manage and assist with legal and compliance requests related to NDAs, marketing materials and vendor agreements under the supervision of ITE's GC/CCO and Attorney Review marketing and sales material to ensure consistency and compliance with applicable laws, regulations, etc. Assist with counterparty and service provider risk assessments, including AML/Sanctions due diligence checks Coordinate preparation of various regulatory filings and compliance policies as needed Assist with various legal and compliance tasks as needed Requirements At least 1-3 years of work experience BA with excellent academic credentials Previous experience working at a CORPORATE law firm or in the legal and/or compliance departments of a U.S. registered investment adviser Previous AML/KYC and entity management experience a plus Excellent verbal and written skills Excellent time management skills with attention to detail Well organized, self-starter with the ability to manage multiple projects Salary Range: Estimated base salary range for this position is: $100,000- $130,000. Employees may also be eligible for an annual discretionary incentive compensation award. Actual base salary may vary based upon, but not limited to, relevant skills, experience, qualifications, and geographic location. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Hybrid Workplace Free Food & Snacks Wellness Resources

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of our Provider Growth team, you will be responsible for helping new provider organizations go from first contact to full activation. Your job is to make onboarding fast, simple, and effective - ensuring every new user sees value early and often. You will conduct outreach, run onboarding sessions, build self-serve tools, and guide practices through real-world integration of Tandem into their day-to-day workflows. This is a hands-on, client-facing role that requires both empathy and execution. You will work closely with ops, product, and engineering to build scalable processes, surface feedback, and help the company understand what providers actually need. Your work will directly impact how many patients get the support they need and how fast we can scale. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own the end-to-end onboarding experience for new provider organizations, from first contact all the way through to full activation Build, maintain, and close a list of target accounts, in partnership with RevOps & Analytics teams Drive outreach and engagement to help bring new practices into the funnel and get them excited to try Tandem Host product demos, training sessions, onboarding walkthroughs, and develop materials tailored to different user types (e.g., staff, clinicians, administrators) Build and refine repeatable playbooks and self-serve resources to help onboarding scale efficiently Monitor activation and adoption data to identify blockers and intervene proactively Drive usage of key features by helping providers understand how to incorporate them into their real-world workflows, and gather feedback on those features to inform Product improvements Partner with ops, product, and engineering teams to ensure a cohesive and high-quality user journey We'll be most excited if you have: Proven track record in sales, customer success, or implementation, ideally in a startup or health tech environment A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus) Excellent communication skills - clear, patient, personable, and confident Comfort with ambiguity and context switching; you can roll up your sleeves and figure things out fast Ability to master new complex technology tools quickly and work with data High NPS with your former teammates Experience with Hubspot or similar CRM platforms This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own problems and outcomes from start to finish across the following areas: Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users Propelling Tandem's growth across a wide range of specialties, geographies, and other market segments Establishing Tandem as a critical strategic partner for life sciences companies Develop and maintain operational and financial performance analyses to drive prioritization decisions Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability We'll be most excited if you have: 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization) Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools) Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of our Provider Growth team, you will work across the full enterprise sales motion, covering initial outbound to contracting and onboarding. Your core focus will be on high-impact lead generation, account development, and executing the sales process for large physician groups and health systems. You will be the engine that ensures nothing drops across complex sales cycles, including crafting initial research and pitch material preparation, as well as rigorous pipeline hygiene and follow-through. This role is designed for a high-leverage operator who's excited about accelerating growth, finding creative solutions to problems, and building a repeatable enterprise growth motion. You will work with the Provider Growth team to ensure a seamless handoff from initial opportunity through onboarding. Your work will provide the leadership team with visibility into the enterprise pipeline and enable senior stakeholders to engage at strategic moments. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own end-to-end prospecting and account mapping: Identify decision makers, champions, influencers, and blockers within complex enterprise organizations to ensure stakeholder alignment Execute outbound motions: Drive research, sequencing, and follow-ups required to move enterprise opportunities forward Maintain pipeline hygiene: Track deal stages, next steps, and risks in our CRM, ensuring zero delays in our response times throughout the sales cycle Drive sales execution: Prepare enterprise pitch materials and facilitate necessary legal and IT/security next steps with key enterprise stakeholders Build repeatable processes: Partner with leadership to define ICPs, map accounts, and establish strategies that allow us to scale enterprise growth We'll be most excited if you have: Strong track record in enterprise or mid-market SaaS (SDR, sales ops, growth, or AE support) with prior exposure to complex, multi-stakeholder sales cycles - ideally in a startup or health tech environment A "do what it takes" attitude and a desire to move fast, identify creative solutions, and remove bottlenecks Exceptional organizational skills to ensure there are no “dropped balls” throughout the sales cycle Comfort with a variety of outbound techniques (calls, emails, and modern sales tech) alongside owning account mapping and multithreading Excellent communication skills - clear, patient, personable, and confident Some familiarity facilitating processes with Security, Legal, and IT Experience with Hubspot or similar CRM platforms High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of our Provider Growth team, you will own relationships with healthcare organizations using our platform and help drive their long-term success. You will work directly with clinicians, staff, and executives at some of the largest provider groups in the country - ensuring that they onboard smoothly, see value quickly, and expand over time. This role blends relationship management with growth strategy, operations, and product insight. You will analyze adoption and retention patterns, shape how we scale across new specialties and workflows, and help unlock value for both providers and their patients. You will also work closely with product, ops, and engineering to bring real-world feedback into how we build. Your work will directly impact how many patients get the support they need and how fast we can scale. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own relationships with key provider organizations - serving as the strategic point of contact for adoption, engagement, and growth Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities Develop and execute expansion strategies within existing accounts - including new specialties, workflows, and service lines Drive onboarding and workflow design conversations with providers, staff, and clinical users Identify opportunities to improve product fit or service delivery - and collaborate with product, ops, and engineering to build the right solutions Play a direct role in informing roadmap and strategic decisions based on patterns you observe across accounts Help shape Tandem's provider-facing growth motion - including how we scale across new markets and clinical categories We'll be most excited if you have: 1-6 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization) A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus) Comfort with ambiguity and context switching; you can roll up your sleeves and figure things out fast Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As Analytics Lead, you will build and lead our analytics function - not as a reporting center, but as a strategic engine that drives how we operate, build, and invest. You will define our analytics stack, shape the metrics that matter, and create systems that give every team more leverage. You will work across product, operations, GTM, and executive leadership to drive structured thinking and surface the insights that accelerate our business. You will also play a critical role in external engagements: building and delivering analytics for key life sciences and provider clients, working directly with their teams to communicate performance, surface opportunities, and showcase the value we're creating. This role sits at the intersection of data, strategy, and communication, and is central to how Tandem scales intelligently and credibly. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Define and lead Tandem's analytics strategy, from instrumentation and data modeling to dashboards, experimentation, and forecasting Build self-serve tools and frameworks that power insight and action across product, ops, GTM, and AI Partner with leadership to define KPIs that actually drive behavior and help teams reason from them Collaborate on product roadmap, operational efficiency, pricing, org design, and go-to-market strategy using data as a lever Lead external analytics workstreams for key clients - building dashboards, answering performance questions, and presenting insights and new opportunities Help maintain a culture of data fluency by supporting strong SQL hygiene, intuitive metrics, and confident data usage across the team Possibly build and lead a small team of analysts, analytics engineers, or data scientists as the function grows We're looking for you if you have: 5-10 years in data science, product analytics, or strategic analytics roles with real business impact Strong technical background with exceptional ability to do analysis, write pipelines, and design experiments, as well as pick up new tools on the fly Clear product sense and structured thinking - you can go from open-ended question to crisp, actionable recommendation Comfort working across messy ops data, product instrumentation, and external-facing analytics Excellent written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). Who You Are You're an experienced finance professional who thrives in early-stage, fast-moving environments. You've built scalable financial systems, reporting, and forecasting processing from 0-1. You're comfortable (and excited to) be in the weeds of modeling and reconciliation, but can quickly context switch to support strategic projects like headcount planning or board prep. You think beyond the numbers and care deeply about operational excellence. You constantly look for ways to help yourself and your team run faster and smarter. You're entrepreneurial by nature, and understand that no task is too big or too small at the early stage. What You'll Do Strategic Finance Manage and own the finance function end-to-end, partnering closely with accounting for month-end close, cash flow management, revenue recognition, payroll, and BvA tracking. Collaborate closely with the leadership team on financial modeling, headcount planning, and fundraising efforts. Establish and oversee core accounting, FP&A, AR, and reporting processes and systems. Build systems for investor reporting, including monthly/quarterly updates, financial packages, and KPI narratives. Also contribute meaningfully to board decks and meeting preparation. Build dynamic, robust dashboards to monitor financial and business health. Regularly present findings and actionable insights to the executive team. Oversee all company spend. Build, monitor, and refresh internal spend policies. Serve as the primary point of contact for external accountants, tax advisors, auditors, and banking partners. Design, implement, and maintain a best-in-class finance tool stack including ERP, billing, expense management, and BI/reporting tools. Look for ways to automate manual processes, reduce manual work, and improve the speed and accuracy of reporting. Partner closely with sales and GTM on commission plans, pricing, headcount planning, and reporting. Business Operations Support tax and compliance efforts, including R&D tax credit processes, state compliance requirements, business registrations, insurance policies and COI requests, and employer filings. Support compliance and audit efforts across SOC 2, HIPAA, and related frameworks. Bonus: experience with NIST, FedRAMP, or StateRAMP frameworks. Serve as a resource to adjacent teams on strategic and operational initiatives. This could range from helping to negotiate a contract to owning a research project for market expansion. What You'll Bring 6+ years of experience in finance, ideally with early-stage or growth-stage SaaS companies. Strong FP&A, financial modeling, and accounting fundamentals. Eagerness and openness to leveraging AI tools to help automate workflows. Experience with BI tools and SQL. Experience building scalable systems and processes in previous finance and operations organizations. Eagerness and excitement to pick up cross-functional projects. Candidates who began their careers in investment banking, consulting, or corporate finance are preferred. Base Salary is $160 - $190k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Job Description MIH Systems Group is a growing company in the evolving field of building commissioning, and we strive to make buildings work better. Specializing in the optimization of complex building systems, our team's diversified skill set provides value to our clients from the design stages of new construction all the way through operating existing buildings. Our consulting group provides a full array of commissioning services for both new and existing buildings, and our technical services group provides start-up services on complex HVAC equipment from a wide range of manufacturers. The MIH team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients. The HVAC Service Technician specializes in the start-up and service of equipment for a variety of applications of air-conditioning, heating, ventilation, humidity control and energy management. We are searching for both experienced and entry-level HVAC technicians to help support the growing service business. The candidate must be able to troubleshoot and repair HVAC systems, be dependable and have good customer service skills. This role would service our NYC Metro area. Requirements: 5+ years of solo field experience with commercial heating and air conditioning. (Journeyman) Must have knowledge of commercial air-conditioning, heating, water source heat pumps & rooftop packaged HVAC systems. Advanced knowledge of refrigeration. Controls background a plus. Manufacturing representative a plus. EPA Type 1 & 2 of universal certification Must have your own hand tools. MUST have a clean driving record. OSHA 10-hour training certification (preferred). Estimated Salary: $55/hr - $65/hr, with flexibility based on experience and skills. MIH Systems Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You should be proficient in: HVAC/R Systems Journeyman's License OSHA 10-Hour Certification (OSHA 10) HVAC Service & Installation HVAC Maintenance HVAC Troubleshooting HVAC Repair

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As the second hire on Kaizen's Proposal team, you'll step into a unique role that blends proposal writing and market research. You'll own the development of persuasive, well-structured RFP responses for local governments, particularly in parks and recreation, while also exploring new verticals where Kaizen can grow. This is a high-impact position: you'll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, leverage AI tools to drive efficiency and effectively manage volume, and contribute to Kaizen's long-term strategy by connecting research insights to new opportunities. It's a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy. Who You Are You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus. You're a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences. You're curious and analytical, with an interest in researching new markets and verticals to inform company strategy. You're organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines. You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end. You're excited by the opportunity to help build and scale a proposal function in a fast-growing startup. What You'll Do Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments. Explore new verticals: Conduct market research and synthesize insights that guide Kaizen's entry into adjacent spaces beyond parks and recreation. Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives. Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows. Champion AI-driven efficiency: Integrate AI tools into daily workflows to maximize productivity and increase intake while maintaining excellence in proposal standards. Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen's broader market strategy. Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team. What You Bring 5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs. Demonstrated success in winning competitive proposals at the city, county, or state level. Strong writing, editing, and proofreading skills tailored to the public sector. Ability to conduct market research and connect insights to actionable strategy. Excellent project management skills with experience managing multiple, complex deadlines. Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms. A self-starter mindset and the ability to thrive in a fast-paced, evolving environment. Base Salary is $100k - $140k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option. 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As the third design hire at Kaizen, you'll report to the Design Lead and play a foundational role in crafting exceptional user experiences for government staff and members of the public. This high-agency opportunity will allow you to impact every aspect of design at the company: from scoping and shipping products with our engineers, to building innovative prototypes for the sales team, to creating marketing assets as we evolve our brand. In true startup fashion, you'll wear many hats, including partnering closely with our implementation team on customer deployments and helping to define our product roadmap strategically. What You'll Do Lead design work end-to-end, including: Driving research and discovery sessions with our customers Writing clear, well-scoped product requirement documents Designing and iterating upon high-fidelity flows and prototypes Collaborating side-by-side with our wonderful engineering team to bring the work to life Contributing to Trailmix, our internal design system Partner with our implementation team on critical customer deployments by providing hands-on project management, product strategy, and customer communications Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos Work with the leadership team to create marketing assets for socials, one-pagers for conferences, and other branded materials What You'll Bring 4-6 years of experience in product design, preferably in a high-growth startup or agency environment Experience designing administrative tooling Experience designing scalable solutions for SaaS products for desktop and mobile Experience in client services and excitement to work directly with customers Proficiency in Figma for both design and prototyping Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.) Strong Candidates May Also Bring... Experience with AI coding tools like Cursor to make your own contributions to the codebase Base Salary: $130k - $160k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Thank you for your interest in joining Kaizen Labs! We're excited about our growth and would love to see your application! If you don't see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you're interested in working with us. If any of the following resonates with you, we'd love for you to become part of our community and apply: You're passionate about a mission that aligns with your values and motivates you to make a meaningful impact. You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation. You're driven to transform the government sector, making it more user-friendly and accessible for all. You're energized by the challenge of driving change in the public space and improving outcomes for communities. You're excited to collaborate with a talented, diverse team and grow both professionally and personally. Our mission aligns with your goal of creating a lasting, positive impact on the world.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a Data Scientist on our team, you will not only define and predict our company's core metrics, you will drive them. This is a role of immense range, stretching from developing advanced analytical models to owning end-to-end strategic project implementation. Your work will be hyper cross-functional, sometimes driving forward technical projects in partnership with an engineer, other times leading an operations workstream. You will also engage directly with Fortune 100 customers to understand their needs and present on Tandem's performance and relevant insights. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Drive strategic projects that require deep data analysis, with accountability for end-to-end execution and business outcomes - this may include: Sourcing and using industry and market data to shape Tandem's go-to-market and growth strategy Leveraging our internal workflow data to predict operational throughput and bottlenecks and prioritize new workflow automations as we scale Prototyping new modeling approaches to AI problems (e.g., outcome prediction and optimization for insurance-related processes) in collaboration with our Engineering team Building out a unified user interaction model to define Tandem's consumer and provider product roadmaps Create and rapidly iterate on externally facing data products for Tandem's key partners and actively participate in priority client engagements Establish Tandem's core data sources and metrics to empower everyone on the team to answer complex questions about Tandem's business in real-time Work directly with our CEO and leadership team as a critical partner in making business decisions as we balance speed of growth and long-term profitability We're looking for you if you have: Able to bring clarity to ambiguous problems and lead projects with major strategic/business impact, collaborating across teams and levels to drive sound decisions. An advanced degree in a quantitative field or 4+ years of work experience in an analytics-heavy, business-focused role Strong technical background with exceptional ability to do data analysis using SQL and Python, as well as pick up new tools on the fly Comfort with zooming in and out of problems, jumping between high-level thinking and granular methods of problem-solving Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must be able to commute to New York City and work from our office at least three times per week (Tuesday-Thursday). Applications from candidates unable to meet this requirement will not be considered. The Role Kaizen is entering an exciting growth phase following our Series A, and we're looking for a GTM Recruiter to join as the second recruiter on the team. In this role, you'll work closely with our Recruiting Lead to support and execute full-cycle hiring across our GTM functions. You'll own recruiting for roles across sales, finance, and business operations - managing sourcing, pipelines, and interview coordination end-to-end, while partnering closely with hiring managers to keep processes moving efficiently and candidates engaged. This role is highly hands-on and ideal for a recruiter who's excited to take on more ownership, deepen their craft, and make a visible impact in a fast-growing environment. What You'll Do Own full-lifecycle recruiting for GTM roles, including Sales, Finance, Biz Ops, and related functions. Lead proactive sourcing efforts, building diverse, high-quality pipelines using LinkedIn Recruiter, Gem, Juicebox, and other tools. Manage interview scheduling and coordination, serving as the primary point of contact for candidates and interviewers. Partner closely with hiring managers to align on role requirements, hiring priorities, and timelines. Track and communicate pipeline health, hiring progress, and key recruiting metrics. Ensure candidates receive a first-class, white-glove experience from first touchpoint through offer. Identify opportunities to improve and automate recruiting workflows as we scale. What We're Looking For 3+ years of full-cycle recruiting experience, ideally at a startup or high-growth tech company. Proven ability to source top-tier GTM talent, with a strong track record of building and managing pipelines. Experience using an ATS such as Ashby (strong plus), and comfort working across modern recruiting tools and systems. Highly organized and skilled at managing multiple priorities and searches simultaneously in a fast-paced environment. Strong partner to hiring managers - able to drive alignment, momentum, and accountability throughout the hiring process. Excellent communicator who keeps candidates and stakeholders informed and engaged at every stage. A proactive, solutions-oriented recruiter who takes ownership and keeps hiring processes running smoothly. Someone who leads with empathy, professionalism, and care in all candidate interactions. Base Salary $100k - $150k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

FGS Global's New York office - the firm's headquarters, located in midtown Manhattan - is seeking highly motivated, organized, and detail-oriented candidates for a full-time summer internship. As an intern in our office, you will have the opportunity to work on our global roster of clients across strategic, corporate, and financial communications engagement, and gain hands-on experience working alongside our teams of dedicated and talented communications professionals. This is a 10-week paid internship ($21/hour) beginning on June 2nd and ending August 6th, 2026. Our internship follows a hybrid schedule with an expectation of 4 days per week in the office (Monday - Thursday; Friday work can be performed remotely). Depending on needs and performance, a full-time role after graduation may be available. Responsibilities: Monitor news, conduct research, create media lists, and aid multiple account teams to help clients with mergers and acquisitions, profile raising, crisis, litigation support, etc. Learn about the many facets of what we do, including crisis and issues management, government affairs and policy, strategy and reputation, and financial communications (investor relations, M&A, VC and shareholder activism). Participate in an engaging internal training program covering various aspects of strategic communications, including mergers and acquisitions, crisis management, shareholder activism, government affairs, corporate profile raising, investor relations, financial communications and more. Monitor market-moving news, conduct research, create media lists and support FGS' account teams as they help a global roster clients navigate strategic communications needs and challenges. Team up with fellow interns on a mock new business pitch, developing strategies and presenting ideas for a hypothetical client assignment. Qualifications: Rising Senior in an undergraduate program. Eagerness and desire to learn. Strong writer and editor. Proficiency in Microsoft Office, including Excel, Outlook, PowerPoint, and Word. Interest in and enthusiasm for business, finance, communications and/or public relations Ability to manage multiple assignments and deadlines Excellent interpersonal skills About FGS Global FGS Global is the world's leading stakeholder strategy firm, with approximately 1,400 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy - including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide. FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York. FGS is consistently ranked a Band 1 PR firm for Crisis & Risk Management and for Litigation Support by Chambers and Partners. For the second year, FGS was ranked #1 Global M&A PR firm by Deal Count and Value in 2024 by Mergermarket. New York City Salary Range$21-$21 USD

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Before You Apply… Kaizen is hiring its first sales leader. We're looking for a proven SLED leader who's equally excited about being in the weeds with our team and customers as they are about building scalable sales processes and growing the team. The ideal candidate should be excited to collaborate closely with the founders to expand upon an existing playbook and should feel energized by the potential to expand Kaizen across other verticals in government. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). Who You Are You're an experienced, proven sales leader with SLED experience. You've helped teams navigate enterprise, public-sector sales cycles at the local, state, and federal levels. You've led field sales motions for software that requires you to meet customers where they are, building deep trust and developing a deep understanding of government operations. You've built and scaled a sales team. You know how to hire, coach, and retain enterprise sellers who thrive in a fast-paced, mission-driven environment. You're not looking to lead from an ivory tower. You lead by example - closing critical deals, rolling up your sleeves, and modeling the behaviors you expect from your team. What You'll Do Leadership and Team Building Recruit, hire, and mentor a team of BDRs, AEs, and RFP specialists selling to various customer segments. Build a high-performance culture defined by accountability, high autonomy/ownership, and proactivity. Establish core processes for pipeline management, forecasting, and sales reporting. Partner with the leadership team on compensation design, territory planning, and quota planning as the company scales. Improve Win Rates Dissect every part of our sales motion (top of funnel outreach, conferences and trade-show presence, pricing proposals, RFPs, procurement, etc.) to identify opportunities to increase conversion and shorten deal cycles. Own and continuously evolve our sales methodologies, demo frameworks, top-of-funnel playbooks, and outbound strategy. This will require frequent collaboration with marketing and design to strategize on top-of-funnel strategies. Spend critical time with customers (in-person and virtual) to refine Kaizen's value proposition and messaging. Sales Infrastructure and Enablement Redesign our sales tech stack, partnering closely with team members to remove friction, and leverage automation and AI to accelerate productivity. Implement scalable CRM processes and team and IC reporting, ensuring data accuracy and actionable insights. Strategy & Planning Partner with founders and leadership on sales forecasting, territory strategy, and GTM planning. Collaborate cross-functionally with marketing on lead generation, ensuring consistency throughout our sales process. Contribute to Kaizen's long-term vision by spearheading market expansion projects and identifying new geographies, customer segments, and verticals within government. Partner with leadership and design to build and test proofs of concept as part of the expansion strategy. What You'll Bring 8+ years of experience in software sales, with at least 2 years in a leadership role that involved growing and scaling a team Depth of expertise and knowledge of selling to public agencies, procurement strategies, and field sales Compensation: OTE is $450k - $500k, split 50/50 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As our Financial Systems Engineering Lead, you'll be building the financial systems that power this mission - ensuring governments and residents alike can trust every transaction, every time. You'll get to solve some of the hardest technical challenges in fintech and civic tech, shape the foundation of our platform, and play a key role in scaling an early stage startup on its way to nationwide impact. You will be responsible for owning and building our financial systems - payments, processors, reporting, and accounting infrastructure. These systems are among the most sensitive parts of our product and codebase, and as we scale to larger, more sophisticated customers, they're holding us to higher standards of accuracy, compliance, and reliability. This is a highly technical role with leadership responsibility: ~80% hands-on engineering and ~20% people management. You'll collaborate closely with product and platform teams to design simple, abstracted financial interfaces, while ensuring our systems are accurate, and built to scale. Technical Challenges Unique to This Role… Building and scaling financial systems that reconcile accounting data, power accurate reporting, and support enterprise-grade compliance. Owning integrations with payment processors, ERP systems, and financial reporting tools to ensure reliability and trust. Designing simple, abstracted payment and reporting interfaces for our customers. Ensuring financial accuracy through reconciliation, alerting, and monitoring systems. Supporting diverse use cases - everything from permits and public reservations to point-of-sale transactions and large-scale government payments. What You'll Do Lead the accounting and payments roadmap - defining priorities, building, and executing. Own payments, processors, reporting, and financial accounting systems end-to-end. Establish rigorous systems for reconciliation, alerting, and financial accuracy. Collaborate with product engineering to design clean, abstracted interfaces for payments and reporting. Manage and mentor a small team while remaining a strong IC. Drive ERP integrations and ensure smooth connectivity between payments, accounting, and inventory systems. Contribute to high-level architectural decisions, helping us design scalable, reliable, and auditable financial systems. What You'll Bring 6+ years of professional software development experience, with deep exposure to fintech, payments, or accounting systems. Background at finance-heavy, tech-forward companies or foundational work at an early-stage startup building financial infrastructure. Strong backend engineering skills (TypeScript, Postgres, Stripe API experience preferred). Experience with ERP integrations. Comfortable leading projects and/or teams, or leading complex, cross-functional initiatives. Customer-obsessed mindset - you care about providing reliable systems that empower users and earn customer trust. Strong written and verbal communication; able to collaborate across product, engineering, and operations teams. Familiar with (or excited to learn about) integrating AI-assisted coding and problem-solving tools into everyday development. Strong Candidates May Also... Experience with POS/payment terminals or retail and e-commerce systems. Familiarity with compliance-heavy environments. Experience balancing IC engineering responsibilities with early management. Background in building systems at companies that scaled Base Salary is $180k - $220k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Role: Business Development Associate / Senior Associate Team: Business Development and Investor Relations Team (BDIR) Location: NY, NY. (Onsite 4 days per week in our NYC offices; team-level flexibility one day / week) About: ITE Management, a leading investment manager specializing in the transportation sector, is looking for an experienced Business Development Associate / Senior Associate to join its dynamic and rapidly growing BDIR team in New York. Founded in 2014, ITE targets real asset investment opportunities that are cash yielding with downside protection, and benefits from a team with deep, longstanding relationships and financial and operating expertise. Today, the firm manages nearly $12bn of assets globally across rail, multi-modal, specialty aviation, and emerging technology strategies with office locations in New York City (HQ), Chicago, St. Louis and London. Job Description: The Associate / Senior Associate will be part of the BDIR team with broad responsibility and will contribute meaningfully to the growth of the firm, its funds, and the business development and investor relations functions.The Associate / Senior Associate will play a key role in supporting and advancing ITE's fundraising and investor engagement initiatives. The ideal candidate brings prior, direct experience in business development or investor relations, along with private markets knowledge and financial acumen. This candidate should be detail oriented, proactive, and thrive in a fast-paced environment where initiative, ownership, and follow-through are essential. This individual will help enhance and organize pipeline management efforts utilizing strategic prioritization and analysis, management of investor communications, coordination of due diligence processes, and seamless collaboration with cross-functional teams including Investment, Finance, and Legal & Compliance. The Associate / Senior Associate is expected to be a self-starter, highly motivated with exceptional attention to detail, keeping processes moving forward with discipline and accuracy. Strong Excel and PowerPoint skills are essential requirements, as well as prior expertise with relevant CRM and pipeline reporting skills. Responsibilities: Business Development & Investor Engagement Coordinate and attend internal and external meetings, ensuring clear follow-ups and organized execution across stakeholders. Drive and enhance pipeline management efforts, including reporting, tracking, prioritization, and analysis using CRM systems (InvestorFlow) and Excel. Prepare and update fundraising materials (pitchbooks, updates, investor communications) in partnership with internal teams. Support senior professionals with strategic business development initiatives and prioritization. Due Diligence, RFP & DDQ: Lead the coordination and completion of DDQs, RFPs, and diligence requests with high attention to detail and accuracy. Leverage other cross-functional internal teams with strong skills of collaboration, communication and project management. Maintain and manage the team's database of investor questions, responses, and related materials. Incorporate portfolio data (via PowerBI and other tools) into investor materials and diligence packages. Data, CRM & Reporting: Log, track, and report investor activity and pipeline updates in the team's CRM, Investor Flow. Analyze BD activity trends to help drive insights, strategic next steps, and process improvements. Support ad hoc analysis and database maintenance to strengthen investor engagements. Cross-Functional Collaboration: Partner with Investor Relations to support existing clients and deliver timely, high-quality service. Work closely with investment, finance, and legal/compliance teams to gather information, align messaging, and develop materials. Requirements At least 2 years on a Business Development/Investor Relations team or Capital Introduction team. Alternative asset management experience is a plus. At least 2 years in investment banking, consulting or similar experience. Demonstrated experience managing DDQ/RFP processes and leading due diligence workflows. ‘Client-ready' and proven ability to be trusted in external interactions from Day 1. Highly proactive with strong attention to detail and organizational skills. Ability to think strategically and connect details to the broader story or fundraising strategy. Capable of pushing processes forward with limited direction. Strong written and verbal communication skills; highly responsive with a client-service mindset. Collaborative team player with the ability to work effectively across internal teams. Comfortable operating in a fast-paced, growth-oriented environment with a willingness to take on a wide range of responsibilities as needed. Technical Skills Strong Excel skills, including experience managing or supporting pipeline processes. High proficiency in PowerPoint and Word. Experience with CRM systems (InvestorFlow a plus) and comfort using data tools (e.g., PowerBI). Compensation Estimated base salary range for this position is $100,00 - 175,000. Employees may also be eligible for an annual discretionary incentive compensation award. Actual base salary may vary based upon, but not limited to, relevant skills, experience, qualifications, and geographic location. Benefits Comprehensive benefits package, including health, dental, vision, 401(k), and paid time off. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Hybrid Workplace Free Food & Snacks Wellness Resources

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As an Infrastructure Engineer at Tandem, you'll be our first dedicated hire focused on infrastructure and developer experience. You'll own and evolve the core systems that make our engineering team faster, our platform more reliable, and our company more scalable. This role sits at the foundation of everything we build - from AI product development to partner integrations to high-stakes, high-throughput operations. You'll have the opportunity to define our foundational infra practices - from CI/CD to observability to cloud architecture - and set the tone for how we scale. You'll work across infrastructure, DevOps, and developer productivity, building systems that let us move fast without compromising stability or clarity. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Design and evolve CI/CD pipelines to improve speed, safety, and developer experience Scale and maintain core infrastructure - including Kubernetes clusters, PostgreSQL databases, ephemeral browsers, and data replication workflows Build and own our monitoring, alerting, and observability systems to ensure platform reliability and uptime Integrate AI-powered development tools to streamline engineering workflows Analyze and control cloud infrastructure spend while maintaining performance and reliability Improve internal tooling and developer environments to unblock execution at every layer Partner with engineering and product teams to anticipate scaling challenges and harden critical systems We'll be most excited if you: Experience in infrastructure, DevOps, or SRE roles at fast-moving, product-driven tech companies Hands-on experience with cloud infrastructure (we use AWS; GCP and Azure are nice to have) Proficiency with infrastructure-as-code tooling (Terraform preferred) Deep familiarity with containerization and orchestration (Docker, Kubernetes) Experience with observability and monitoring systems (e.g., Grafana, Datadog) Proven ability to design and improve CI/CD pipelines (we use GitHub Actions) High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role We're looking for a Deployment Strategist to lead complex SaaS implementations and customer onboardings for government partners across the country. In this role, you'll be the primary driver of successful launches - owning the end-to-end implementation journey from kickoff through go-live and beyond. You'll work closely with customer stakeholders while partnering deeply with Engineering, Product, and Design (EPD) to ensure our platform is configured, adopted, and scaled effectively. This role sits at the intersection of implementation, product execution, and technical problem-solving. It's ideal for someone who has led enterprise or mid-market SaaS deployments, thrives in ambiguity, and enjoys translating real-world customer needs into durable product and process improvements. Who You Are You've led complex SaaS implementations or onboardings, acting as the quarterback for customers during high-stakes launches. You're comfortable owning both strategy and execution - defining rollout plans, configuring systems, and jumping in to solve problems hands-on. You can move fluently between technical details and business context, whether that means mapping data flows, explaining workflows, or aligning non-technical stakeholders. You think beyond go-live, with a strong point of view on adoption, change management, and long-term customer success. You bring structure to messy, ambiguous environments and enjoy building repeatable processes from scratch. You're motivated by mission-driven work and believe modern software can meaningfully improve how public institutions serve communities. What You'll Do Lead end-to-end implementations: Own the full deployment lifecycle - discovery, scoping, configuration, data migration, integrations, training, go-live, and post-launch support. Drive successful customer onboardings: Partner with customers to ensure strong adoption, clear workflows, and operational readiness at launch. Translate customer needs into product insights: Capture patterns, edge cases, and feedback from implementations and turn them into actionable input for Product and Engineering. Unblock technical and operational challenges: Work cross-functionally with EPD, Sales, and Support to troubleshoot issues, clarify requirements, and keep launches on track. Operate with urgency and empathy: Whether debugging a configuration issue or creating training materials, you'll do what it takes to support customers during critical moments. Build scalable implementation systems: Contribute to playbooks, templates, internal tools, and documentation that make deployments faster, more predictable, and easier to scale. Act as a trusted advisor: Guide public sector partners through change, helping them modernize workflows and rethink how services are delivered. What You Bring 3+ years of experience in SaaS implementation, onboarding, solutions engineering, customer success, or product-adjacent roles (e.g., Implementation Consultant, Solutions Architect, Technical PM). A proven track record of leading multi-stakeholder software rollouts, ideally in enterprise, public sector, healthcare, or other complex environments. Technical fluency - comfortable working with APIs, data models, system configurations, or integrations (hands-on experience is a strong plus). Experience translating customer requirements into implementation plans, technical workflows, or product requirements. Strong communication skills across a wide range of audiences, from frontline users to executive stakeholders. Familiarity with project management and delivery tools (e.g., Jira, Linear, Asana, Monday). A bias toward action, ownership, and continuous improvement. A builder's mindset, with excitement for improving internal processes, tooling, and documentation as the company scales. Base Salary is $100k - $150k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.