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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Gloucester, MA | $39,085 | $18.79 |
| 2 | Santa Clarita, CA | $38,128 | $18.33 |
| 3 | Seneca Falls, NY | $37,185 | $17.88 |
| 4 | Wayne, NJ | $36,622 | $17.61 |
| 5 | Cleveland, OH | $33,687 | $16.20 |
| 6 | Dearborn, MI | $33,382 | $16.05 |
| 7 | Lancaster, PA | $33,241 | $15.98 |
| 8 | Charlotte, NC | $32,688 | $15.72 |
| 9 | Stafford, TX | $31,937 | $15.35 |
| 10 | Hebron, KY | $31,602 | $15.19 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $105,990 | $51 | - |
| 2 | Customer Service Expert | $103,489 | $50 | - |
| 3 | Customer Service Senior Associate | $102,954 | $50 | - |
| 4 | Customer Service Professional | $97,326 | $47 | - |
| 5 | Customer Liaison | $96,305 | $46 | - |
| 6 | Customer Care Executive | $94,717 | $46 | - |
| 7 | Customer Service Executive | $94,380 | $45 | - |
| 8 | Account Executive/Customer Service | $93,236 | $45 | - |
| 9 | Customer Relationship Specialist | $92,825 | $45 | - |
| 10 | Customer Service Consultant | $92,700 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Novelis | $40,164 | $19 | - |
| 2 | Cubic | $37,025 | $18 | 3 |
| 3 | Pfizer | $36,033 | $17 | 2 |
| 4 | FMC | $35,739 | $17 | - |
| 5 | Pelco | $34,804 | $17 | - |
| 6 | EPS | $34,320 | $17 | 1 |
| 7 | RFL | $32,910 | $16 | - |
| 8 | International Technologies Inc. | $32,835 | $16 | - |
| 9 | Emerson | $32,822 | $16 | 6 |
| 10 | method | $32,414 | $16 | - |
| 11 | Bell and Howell | $32,362 | $16 | 1 |
| 12 | OI Analytical | $32,228 | $15 | - |
| 13 | NSS Enterprises | $32,120 | $15 | 2 |
| 14 | CTS Corporation | $31,991 | $15 | - |
| 15 | Superior Technical Ceramics | $31,936 | $15 | - |
| 16 | Topcon Positioning Systems | $31,927 | $15 | - |
| 17 | Mettler-Toledo International | $31,898 | $15 | 1 |
| 18 | Bel Tronics | $31,845 | $15 | - |
| 19 | Technical Services | $31,498 | $15 | - |
| 20 | Flight Systems Industrial Products | $31,472 | $15 | - |