James River Ins jobs in Richmond, VA

At James River Group, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. James River Group is a subsidiary of James River Group Holdings, Ltd. We are proud of our recent national recognition as a 2021, 2022, and 2023 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance companies. The Company operates in two specialty property-casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Internal Auditor Job Summary The Internal Auditor will assist with, coordinate and execute all aspects of the internal audit process including but not limited to audit planning, performing audit work and testing as well as Sarbanes Oxley (SOX) compliance work and testing. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Perform and document SOX compliance planning and testing in accordance with developed test plans * Identify and document SOX exceptions * Identify and analyze SOX exceptions, process inefficiencies and internal control weaknesses to provide meaningful recommendations for improvement * Prepare SOX-related communications to Management and external auditors * Coordinate and execute internal audits in accordance with audit project work programs for financial, operational and IT audits * Prepare audit reports * Maintain all organizational and professional ethical standards * Communicate work product results and project status updates routinely with all members of Internal Audit department Knowledge, Skills and Abilities * Proficiency in MS Office (Word, Excel, Outlook, Access) * Knowledge of GAAP, insurance industry standards and/or IT systems * Research, analysis and problem-solving skills * Ability to exercise sound judgement in making critical and complex decisions * Ability to build effective relationships with business partners * Self-starter who works well independently and in a team environment * Ability to convey technical process information in a clear and concise manner * Ability to manage multiple tasks and projects effectively * Ability to identify and make process and procedure improvement recommendations * Strong organizational skills and attention to detail * Continuous learning style * Active listening skills * Excellent written and verbal communication skills * Ability to periodically travel both domestically and internationally (Bermuda) Experience and Education * High School diploma required * Bachelor's degree in related field (Finance, Accounting) preferred, or equivalent combination of education, training and experience * Minimum of one year of relevant work experience (accounting, audit, finance, information technology, insurance-related field) required * Certifications or progression towards professional certifications (Certified Internal Auditor Certified, Public Accountant) preferred #LI-AF1 #LI-Remote

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $99,100.00 - $163,400.00 **Target Openings** 1 **What Is the Opportunity?** The Account Executive (AE), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. + Develop and execute agency sales plans. Execute region/group sales plans. + Perform other duties as assigned. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Three to five years of relevant underwriting experience with experience in construction loss sensitive. + Knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Communication skills with the ability to successfully negotiate with agents and brokers. + CPCU designation. **What is a Must Have?** + Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Sales Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $186,900.00 - $308,300.00 Target Openings 1 What Is the Opportunity? With broad oversight, the Regional Vice President (RVP) is responsible for the overall strategic management of the agency plant and has primary responsibility for marketing strategy and business development driving profitable growth for the assigned territory. This position manages people (Regional Sales Directors, Sr. Sales Executives, and Sales Executives). What Will You Do? * The Regional Vice President (RVP) is responsible for the overall strategic management of the agency plant and has primary responsibility for marketing strategy and business development driving profitable growth for the assigned territory. * Leadership: * Responsible for hiring, coaching and mentoring Regional Sales Directors and Regional Sales Directors. * Applies effective performance management practice. * Provides coaching and management to Regional Sales Directors to meet performance results. * Holds Regional Sales Directors accountable for managing business partnerships with Claim, Business Centers, other Travelers and PI distribution channels, and Home Office business units. * Develops a strong distribution network for PI products through the independent agency system and related systems. * Explores feasibility of alternative distribution channels. * Drives the development and execution of strategies to produce profitable Personal Insurance business. * Develops overall sales and distribution strategy for Personal Insurance, consistent with overall Personal Insurance objectives and initiatives. * Ensures that staff and agency development strategies are executed to achieve business objectives. * Monitors and influences the regulatory and competitive environment and adjusts strategies to appropriately reflect the interest of the PI business. * Provides input into rates and product pricing in light of sales initiatives and results. * Responsible for ensuring that appropriate processes are in place to define, monitor and measure key results of PI sales distribution staff. * Makes decision adjustments based on the data and environment. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Experience in agency sales, product management, underwriting and operations. * Experience in Personal Insurance Lines. * Bachelor's degree in Sales/marketing . * Master ability to Influence the Sale: ability to convince current and prospective agents to represent and promote Travelers products and services. * Master ability to deliver results: ability to focus on the bottom line and push self and others to meet set goals. * Master Relationship Management skills: superior interpersonal skills and ability to work effectively with internal and external customers. * Master Communication skills: strong verbal and written communication skills. * Ability to deliver professional. * Master ability to Adapt to change: * Demonstrates master problem solving skills and ability to exercise decisive Judgment. * Demonstrates Integrity. * Advanced Leadership Skills, including ability to: * Leverage Differences. * Manage in participative manner. * Develop employees. * Manage change effectively. * Inspire others and promote a vision. * Understand and navigate organization. * Align resources to accomplish key objectives. * Establishes strong coalitions and networks both within and outside of the division/company. * Promotes productive working relationships with other departments within the company and the industry. * Advanced ability to Lead and motivate others. * Ability to direct and provide guidance to others; empowers others; creates a positive working environment. * Advanced ability to Coach and Develop Others: Ability to collaborate, provide constructive feedback and actively listen. * Advanced Strategic thinking: Ability to anticipate future consequences and trends accurately; broad knowledge and perspective and Is future oriented. * Advanced Distribution Focus. * Advanced ability to Plan and organize Ability to organize self and others. * Advanced ability to focus on Continuous Improvement. * Demonstrates advanced Courage of Convictions. * Advanced knowledge of Microsoft Office products with ability to manipulate data in Excel, Word, and PowerPoint quickly and accurately. * Advanced Skills/Competencies: Demonstrated advanced knowledge and ability and can apply the competency in new or complex situations. * May guide other professionals. * Master Skills/Competencies: Demonstrates expert knowledge and ability, and can apply the competency in the most complex situations. * Develops new approaches, methods or policies in the area. * Is recognized as an expert, internally and externally. What is a Must Have? * Minimum of 8 years of insurance sales experience. * A minimum of 5 years of management experience. * Must be able to relocate. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $132,800.00 - $219,100.00 Target Openings 1 What Is the Opportunity? Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus, positioning you as a strong business partner and trusted advisor who delivers exceptional value through local expertise and outstanding client service. We handle litigation arising from claims asserted against policyholders or the company and take cases from inception through trial and appeal. As a Senior Counsel with Travelers you will be responsible for high quality, proactive case handling and will have the opportunity to use your legal expertise and litigation skills to independently handle a caseload of higher exposure cases and more complex litigation matters and deliver optimal results for Travelers' insured customers and will mentor less experienced attorneys. What Will You Do? * In the handling of a caseload of higher exposure cases and more complex litigation matters, your responsibilities will include: * Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution. * Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills. * Draft substantive pleadings, motions, briefs, discovery and other legal documents. * Attend court events, depositions, and other appointments independently. * Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies. * Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation. * Build and maintain strong internal and external client and business partner relationships. * Provide internal and external training, seminars and legal updates to insured clients and Claim partners. * Provide leadership through mentoring other attorneys and legal support staff. * Initiate special projects and identifies other opportunities to support office goals/business needs. * Fully and effectively utilize available technology, case management system and automation. * Travel as required to meet business needs. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * 7+ years of insurance defense litigation experience as a practicing attorney. * Strong aptitude for trying cases to a jury; proven track record of litigating jury trials, with a history of successful courtroom outcomes * Demonstrates strong technical knowledge in the practice area(s) and the ability to effectively communicate complex information on litigated matters to diverse audiences. * Advanced oral and written advocacy skills, with a demonstrated track record of summary judgment and/or appellate successs. * Possesses in-depth knowledge of the bench, bar, local jurisdictional practices, adversaries. * Excels in fostering collaborative relationships with colleagues, customers, and business partners to deliver exceptional customer service * Demonstrates strong leadership through mentoring and influencing skills. * Exercises sound decision making and possesses advanced negotiation skills. * Effectively manages multiple priorities with an attention to detail, sense of urgency & responsiveness. * Possesses a flexible and agile mindset with a willingness to take on new challenges as needs evolve. What is a Must Have? * Juris Doctorate or equivalent International legal degree; graduate of an accredited law school. * 7 years experience as a practicing attorney. * Active license in good standing to practice law in the state(s) in which representation is required. * Regularly handles hearings, trials, dispositive motion arguments, depositions, or other court proceedings and has the ability to transport to those meetings. Valid driver's license required depending on the location. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Provide the Underwriter with account knowledge as it relates to hazards, controls, and management. They will need to evaluate how a company identifies and manages their inherent risk factors. Additionally they are expected to differentiate the account from others in similar classes of business. In this role the consultant will be working with our largest, most complex and all lines accounts. This role reports to the Risk Control Field Director or Managing Risk Control Consultant. This job does not manage others. **What Will You Do?** + Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business. + Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team. + Complete all lines risk assessment evaluations for multiple/diverse businesses with high complexity such as manufacturing, large warehouse operations including challenging property, products liability exposures with potential for the most severe losses, largest multi-location companies, and largest fleet exposures and generally business with the most significant exposures. + Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations. + Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses. + Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss. + Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources. Stay current with technical subject matters, regulatory environment and emerging issues. + Subject matter expert in specialty area(s) (in such disciplines as Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team to conduct "Level of Expertise" consults. + Stay current with technical subject matters, regulatory environment and emerging issues. + Create a valued customer experience through each assessment and service encounter. + Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's or graduate degree in environmental health and safety, engineering, construction management, basic sciences and related technical fields. + Advanced level knowledge of insurance industry and business acumen. + Recognized relevant certifications (such as ASP, CSP, ARM, CFPS). + Technical aptitude, detail oriented. + Superior communication skills - both written and verbal. + Ability to quickly establish credibility and rapport with all others. + Experience working in a collaborative environment. + Critical thinking skills. + Influencing skills that effectively drive business needs. + Negotiating change to achieve optimal outcomes. + Ability to give and receive coaching and feedback. **What is a Must Have?** + Seven years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $47,700.00 - $78,600.00 **Target Openings** 1 **What Is the Opportunity?** This is an entry level position that requires satisfactory completion of required training to advance to Claim Rep, Inside Property-Hub position. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + Completes required training program which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel. + The on the job training includes practice and execution of the following core assignments: + Handles 1st party Property claims of low to moderate severity and complexity as assigned. + Establishes accurate scope of damages for building and contents losses and utilize as a basis for written estimates and/or computer assisted estimates. + Broad scale use of innovative technologies. + Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate. + Establishes timely and accurate claim and expense reserves. + Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. + Negotiates and conveys claim settlements within authority limits. + Writes denial letters, Reservation of Rights and other complex correspondence to insureds. + Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. + Meets all quality standards and expectations per Knowledge Guides. + Maintains an effective diary system and document claim file activities in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to refer claims to Special Investigations Unit and/or Subrogation Unit. + Performs administrative functions such as expense accounts, time off reporting, etc. as required. + Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, WC, GL and other areas of the business as needed. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. + In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's Degree preferred or a minimum of 2 years of work OR customer service related experience preferred. + Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic + Verbal and written communication skills -Intermediate + Attention to detail ensuring accuracy - Basic + Ability to work in a high volume, fast paced environment managing multiple priorities - Basic + Analytical Thinking - Basic + Judgment/ Decision Making - Basic **What is a Must Have?** + High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If so, FCCI Insurance Group is the company for you! Currently seeking an experienced Underwriting Manager who will be responsible for acquiring and retaining profitable property, casualty, and workers compensation accounts through sound underwriting principles reflective of company policy, overseeing a team of underwriters and associate underwriters who promote sales of various P&C products through the independent agency system. This position will be hybrid in our Glen Allen, VA office or opportunity for remote within our territory. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: * Flexible Work Environment * Paid Family Leave * Competitive PTO & Holidays * Recognition & Bonus Programs * Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) Match & Profit-Sharing The salary range for this position is $128,396-$197,729 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Senior IMS Systems Programmer to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of IMS and related software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CSL tasks, ODBM, Data Sharing, DB-CTL and ISV software (BMC Delta & ETA). Knowledge of IMS's functioning with DB2 and MQ is also helpful. Similar system programming experience with CICS, z/OS Connect, TPX, CA GEN, and EOS are ideal. Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. **What Will You Do?** + Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation. + Understands Travelers business groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc. + Attends and sometimes runs monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc. + Connects IMS to other technologies such as IMS Connect, CICS, MQ, DB2, and z/OS Connect. + Develops and tests solutions for high availability and disaster recovery. + Occasional weekend work and after hours on call support. + Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. + Drives the execution of departmental and corporate programs. + Leverages infrastructure technology to develop and/or redesign technology solutions. + Builds, leverages, and maintains effective alliances across technical and business community. + Interacts with customers to achieve efficient, effective results. + Multi-tasks, prioritizes according to business priorities and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across SDOs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Three (3) plus years of infrastructure engineering/systems administration experience preferred. + Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE'd PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production regions. + Working knowledge of IMS, SYSGENs, parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues. + Supporting CICS, z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus. + Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following technical skills: + Foundational IT Infrastructure, Operating Systems and Software. + Knowledge of process discipline and IDLC methodology. + Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones. **What is a Must Have?** + Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Human Resources, Project Management, Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Workday HCM Consultant to join our organization as we grow and transform our HR Technology landscape. This role will primarily be aligned to Workday HCM and will require the candidate to partner with stakeholders across HR and HR Technology team to understand business needs, define requirements, configure, test and implement based on user or system design specifications. This role should have excellent Workday HCM domain knowledge and be up to date on the most recent releases as well as be able to consult on the numerous touchpoints and dependencies between Workday HCM and the other Core HCM modules (Benefits, Absence, Compensation, Payroll, Recruiting, Talent and Third-Party Integrations). Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** + Primary lead in the Workday HCM module to include best practices for the system architecture from concept through requirements, design, build, test, deploy and on-going maintenance. + Provide subject matter expertise within HCM with proven excellent working knowledge of HCM and partner with stakeholders to understand pain points, prioritize requirements and identify opportunities to improve processes and efficiencies by leveraging Workday functionality. + Utilizes business and system knowledge to support business needs. + Understands the political nature of the organization and works appropriately within it; effectively establishes collaborative relationships and alliances throughout the organization. + Possesses in-depth knowledge of a particular business capability, product and/or system domain. + Understands impacts of changes to current state business process, data, feeds and systems. Identifies potential impacts in other systems domains. + May participate in departmental or divisional planning process. Provides subject matter expertise and capabilities to Business and IT Projects. + Using business acumen, makes recommendations for operational process improvements on projects and/or system enhancements. + Works with stakeholders to prioritize requirements effectively based on business value, risks and constraints. + Develops requirements work plans, identifies task dependencies, develops estimates and determines resource skill requirements; supports risk management and change management activities. + Validates the solution (people, process and technology) meets the business capability, product or system objectives. + Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions. Documentation and Training: + Maintains documentation of current state systems and processes. + Assures development of training materials and business implementation/transition is completed. Production support/troubleshooting: + Leads troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management. + Proactively communicates status of enhancements, change requests and defects. Responsible for change, defect and enhancement request process and assignment of approved work for team. + Simultaneously supports multiple projects as assigned. **What Will Our Ideal Candidate Have?** + **_Bachelors degree in Business, MIS, or other related field preferred._** + **_Five years of experience supporting Workday HCM including configuration expertise._** + **_One year of experience leading technical teams preferred._** + **_A general understanding of how other HR functional areas interact with HCM._** + Business Perspective (Advanced): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions. + Technology (Advanced): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools). + Analytical Thinking (Advanced): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. + Relationship Management (Advanced): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. + Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills. + Facilitation (Advanced): Uses and adjusts style and technique to assist group process and understanding. + Teamwork (Advanced): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. + Conflict Management (Advanced): Brings conflicts into the open and resolves them collaboratively. + Change Management / Resilience (Advanced): Remains energized and focused in the face of ambiguity, change or strenuous demands. + Risk Taking (Intermediate): Identifies, assesses, manages and takes intelligent risks to attain objectives **What is a Must Have?** + High school diploma or equivalent required. + Five years of experience supporting business technology systems required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Data Analytics, Data Science **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $169,400.00 - $279,600.00 **Target Openings** 1 **What Is the Opportunity?** The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils. The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs. **What Will You Do?** We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include: + Provide thought leadership and strategy support related to portfolio cyber risk + Validate cyber aggregation risk models and technographic scores + Assist the Cyber Underwriting team with subject matter technical expertise and guidance + Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership + Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack + Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios) + Monitor the Company's exposures, aggregations, and peril-specific book mix changes + Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development + Create and maintain collaborative relationships with business partners **What Will Our Ideal Candidate Have?** + Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus + Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data + Knowledge of insurance concepts, coverage, products, and operations preferred + Ability to apply emerging statistical procedures to large highly complex work + Working knowledge of a programming language such as Python/R/Matlab preferred + Works well both independently & within a team, strong organization, and time management + Demonstrated ability to convey technical concepts across professional fields of discipline **What is a Must Have?** + Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience. + Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary The Manager, IT Infrastructure manages the Infrastructure function by planning, prioritizing, and scheduling activities to ensure maximum issue resolution in minimum time, within quality standards, and ensures that the team meets project and department milestones and goals, while adhering to approved budgets. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Execute on all aspects of IT infrastructure including the operation, maintenance and repair of all mission critical equipment and systems and support of a 24x7 data center operation to achieve maximum uptime and complete compliance with all customer SLAs * Oversee and participate in complex infrastructure implementation, system upgrades and operational troubleshooting * Ensure that IT infrastructure, systems and services are working correctly, reliably and securely * Serve as level-3 escalation point for operations team and assist with problem resolution and root cause analysis as needed * Plan for life and refresh cycles, ensuring that infrastructure solutions work in line with application, network, desktop, server, storage, etc. * Monitor Data Backups and ensure they run and complete on time * Responsible for the implementation of cloud technology-based solutions to increase agility speed to market and efficiency * Continuously review current environment to detect deficiencies and recommend, plan and implement solutions for improvement * Develop effective reporting metrics to maintain inventory and system upgrades and patch management for all systems * Lead a team of Systems Engineers ensuring intra-departmental teamwork, standards and expectations are achieved * Ensure that project and department milestones and goals are met * Interview, select and train new employees * Guide and help team members with project issues * Responsible for day-to-day tactical team decisions * Track employee performance and provide regular and appropriate feedback * Work with employees to collaboratively establish development plans * Provide employee feedback through regular check-ins and writing and delivering performance reviews * Lead team through obstacles and time constraints to overcome barriers and successfully deliver results * Collaborate with other IT functions on implementations, strategy, and standards * Document and publish appropriate infrastructure architecture principles and standards, position papers, blueprints, best practices, patterns, and frameworks. * Facilitate, communicate, collaborate and persuade others in defining, adopting and implementing a coherent technical architecture * Provide routine capacity reporting on storage, networking, server and backup equipment * Additional duties as assigned by management Knowledge, Skills and Abilities * Expert proficiency in all of the below: * VMware * Windows Server * SAN (NetApp) * Switch Infrastructure * Ability to conduct research into a wide range of computing issues * Knowledge of IT Controls and SOX Compliance * Ability to convey technical process information in a clear and concise manner * Analytical and problem-solving skills * Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable * Ability to manage multiple tasks and projects effectively * Ability to assess and measure productivity and workload to ensure performance efficiency * Proven ability to provide exceptional customer service * Ability to build effective relationships with external partners * Excellent written and verbal communication skills * Strategic thinker with creative problem solving abilities * Ability to develop an operation plan that aligns with and supports the overall business goals * Ability to make difficult decisions regarding processes, projects, and staffing * Ability to lead, motivate, influence, and mentor staff Experience and Education * High School Diploma required * Bachelor's Degree in related field (i.e. Information Technology) preferred, or equivalent combination of education, training and experience required * Minimum of five years of IT Infrastructure experience (VMware, Windows Server, SAN (NetApp), switch Infrastructure) required * Minimum of two years of people management experience (supervision, lead) required

The primary responsibility of the Customer Experience Operations Representative is processing account renewals through various systems, ensuring the continuity of service to our clients is uninterrupted. The Customer Experience Operations Representative will work with the Partnership Services group to ensure all account information is recorded properly in our database, maintaining accurate documentation and details for the claims team to utilize during the handling process. The assigned work will span all lines of business, processing varied program types. Competencies: Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals Accuracy - ability to process requests with minimal errors Excellent written and oral communication skills Excellent time management skills Ability to adapt to changing processes and procedures Ability to manage multiple priorities and be results oriented Excellent analytical and problem-solving skills Willingness to learn, adapt, and grow Accepts accountability and demonstrates good business judgment Strong PC skills including proficiency in Microsoft Business Suite and Webex Education and Experience: College degree preferred and/or prior insurance/industry experience Knowledge of Salesforce system a plus

Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Business Development Manager (BDM) for our Richmond, Virginia territory. The BDM position is responsible for overall agency relationship management including new client acquisition and renewal client management for assigned tier 1 and 2 agents and brokers. The territory will include Viriginia with a preference for the candidate to live in near the Richmond (Glen Allen) Branch. The BDM will report directly to the VP Personal Lines Manager. Key Responsibilities: Develop agency assessments and business plans with assigned independent agencies designed to grow new business from new clients as well as retention and cross selling of existing clients. Identify new clients with annual premium of $5,000 to $250,000+ through effective pipeline development, account pre-qualification and territory analysis/management, ultimately leading to closing deals. Responsible for new and existing client quote follow up and quote optimization with agents. Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques. Premier account segment new and renewal table set best practice. Cross-sell and upselling of existing clients via account rounding initiatives. Provide support to assigned agencies including: Agency training to understand Chubb's products, services and competitive advantages. Product and service enhancements and rate changes. Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like. Coordinate home office initiatives and marketing campaigns that are new and renewal customer oriented, including attendance at associated events. Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation. Book management including analysis of results to identify agency specific and territory trends. Develop and maintain trusted agency relationships primarily through in person travel. Participate in internal meetings and report on results as appropriate. Work with agents and underwriting on new clients, retention and cross selling. Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration. Education and Experience: Bachelor's degree or equivalent work experience Minimum of 3 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience Experience selling to high net worth clients preferred Critical Competencies: Results Orientation: Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by: Recognizing and capitalizing on opportunities Distinguishing what results are important with a focus on achieving high-payoff activities and goals Challenging self and others to do better without minimizing accomplishments Identifying critical success factors to accomplish desired results and develop plans to achieve them Ensuring goals and objectives are measurable and focus on goals not activities Continually looking for ways to change and improve processes to create improved business results Adaptability: Agile learner who can quickly absorb information and apply it to current business situations by: Responding well to change Handling multiple demands/priorities Adapting to best fit with situation at hand Handling conflict effectively Developing new skills quickly Accepting new responsibilities willingly Customer Engagement: Delivers end to end customer engagement that leads to measurable revenue growth by: Building rapport quickly and finding common ground Establishing trust and credibility through timely delivery of commitments Leveraging goodwill to gain larger share of wallet Allocating resources to maximize business potential Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making Problem Solving: Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by: Responding to, and resolving, inquiries in a timely manner Engaging appropriate resources to resolve problems and following through to conclusion Simplifying complexity by breaking down issues into manageable parts Looking beyond the obvious to get at root cause Developing insight into problems, issues and situations Sales Acumen: Leverage market, business and technical knowledge and insights by: Possessing a big picture perspective and detailed operational understanding of own area of responsibility Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.) Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel Intrinsic curiosity paired with effective questioning and active listening skills Strong negotiation, leveraging and value-based selling skills Influence Management: Influence and inspire others by: Communicating effectively and passionately about Chubb/Personal Risk Services Successfully persuading, convincing, and influencing others on “why Chubb” Anticipating and preparing for how others will react and overcome obstacles/resistance Leveraging agency relationships to close deals

For over 60 years, FCCI Insurance Group has built a reputation on trust and relationships. As a leading super-regional property & casualty insurer with strong financials and excellent partnerships with our independent agents, FCCI is committed to creating connections and looking for employees who share our vision. If you value loyalty, integrity, vision, excellence and service like we do, and you want a rewarding career you can be proud of, you belong at FCCI. Are you excited to launch your insurance career? We are currently seeking a self-motivated individual to join our team as a Commercial Lines Underwriter Trainee. In this role, you will train to underwrite risk that determines the selection/rejection of new and renewal commercial business. The trainee will gain an understanding of the underwriting thought process and learn to utilize underwriting guidelines, procedures, rating manual rules and insurance laws/regulations. Additionally, the Trainee will learn the skills required to develop and maintain strong relationships with agents and insureds within assigned territory. The trainee will participate in an extensive training program involving instruction and self-study combined with on-the-job shadowing that will provide the opportunity to learn the business. Upon successful mastery, the underwriter trainee will evaluate existing and new accounts and make underwriting recommendations within limited authority on assignments of moderate technical complexity. This position will be based at our Mid-Atlantic Regional Office in Glen Allen, VA. Regionally based individuals must be willing to travel to our corporate headquarters for periodic training purposes in addition to occasional travel in the territory. Our CLU Trainee program starts in June, 2026. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: * Flexible Work Environment * Paid Family Leave * Competitive PTO & Holidays * Recognition & Bonus Programs * Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) Match & Profit-Sharing The salary range for this position is $24.80-$38.19 hourly. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $81,500.00 - $134,500.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution. **What Will You Do?** + Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause. + Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics. + Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds. + May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization. + May coach and mentor on specific projects. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience with competitive analysis tools. + Strategic thinker with the ability to use sound judgment to resolve issues as they arise. + Excellent communication skills with the ability to consult and present information effectively. + Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners. + Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand ratemaking and its application, such as profitability, risk loads, etc. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Two years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $67,000.00 - $110,600.00 Target Openings 2 What Is the Opportunity? Manage Workers' Compensation claims with lost time to conclusion and negotiate settlements where appropriate to resolve claims. Coordinate medical and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to moderate complexity where Wage loss and the expectation is a return to work to modified or full duty or obtain MMI with no RTW. There are no litigated issues or minor to moderate litigated issues. The claim may involve minor sprains/ minor to moderate surgery The injured worker is working modified duty and receiving ongoing medical treatment. The injured worker as returned to work, reached Maximum Medical Improvement (MMI) and is receiving PPD benefits. File will close as soon as the PPD is paid out. With close to moderate supervision, may handle claims of greater complexity where Injured worker (IW) remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions. The claim involves moderate to complex litigation issues IW has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and/or causality. IW has been released to work with permanent restrictions and there has been a change in the current position. IW is receiving Vocational Rehabilitation. Claims that have been reopened for additional medical treatment on more complex files. Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving moderate to complex offsets, permanent restrictions and/or fatalities. Claims on which a settlement should be considered. What Will You Do? * Conduct investigations, including, but not limited to assessing policy coverage, contacting insureds, injured workers, medical providers, and other parties in a timely manner to determine compensability * Establish and update reserves to reflect claim exposure and document rationale. Identify and set actuarial reserves. Apply knowledge to determine causal relatedness of medical conditions. * Manage files with an emphasis on file quality (including timely contact and proper documentation and proactive resolution of outstanding issues). Achieve a positive end result by returning injured party to work and coordinating the appropriate medical treatment.in collaboration with internal nurse resources where appropriate. * Work in collaboration with specialty resources (i.e. medical and legal) to proactively pursue claim resolution opportunities, (i.e. return to work, structured settlement, and discontinuation of benefits through litigation). Develop strategies to manage losses involving issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome. * Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services into the overall claim strategy. Prepare necessary letters and state filings within statutory limits. * Pursue all offset opportunities, including apportionment, contribution and subrogation. Evaluate claims for potential fraud.Proactively manage inventory with documented plans of action to ensure timely and appropriate file closing or reassignment. * Effectively manage litigation to drive files to an optimal outcome, including resolution of benefits. Understand and apply Medicare Set Asides and allocations. * Negotiate settlement of claims within designated authority. May use structured settlement/annuity as appropriate for the jurisdiction. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * 2 years Workers Compensation claim handling experience preferred. * Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making. * Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology. Ability to effectively present file resolution to internal and/or external stakeholders. * Negotiation: Intermediate ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise. * General Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract. * Principles of Investigation: Intermediate investigative skills including the ability to take statements. Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss. * Value Determination: Intermediate ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves. * Settlement Techniques: Intermediate ability to assess how a claim will be settled, when and when not to make an offer, and what should be included in the settlement offer package. * Legal Knowledge: General knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. * Medical knowledge: Intermediate knowledge of the nature and extent of injuries, periods of disability, and treatment needed. * WC Technical: * Intermediate ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims. Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state. * Intermediate knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. * Customer Service: * Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes * Teamwork: * Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result * Planning & Organizing: * Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals * Maintain Continuing Education requirements as required or as mandated by state regulations What is a Must Have? * High School Diploma or GED required. * Minimum of 1 year Workers Compensation claim handling experience or successful completion of the WC trainee program required. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $109,300.00 - $180,200.00 Target Openings 1 What Is the Opportunity? Northfield Excess & Surplus (E&S) Brokerage offers a wide array of insurance products to wholesale brokers. The Account Executive Officer (AEO), Northfield E&S Brokerage will partner with wholesale brokers to provide Casualty coverage for new business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. What Will You Do? * Manage the profitability, growth, and retention of an assigned book of business. * Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. * Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. * Foster and maintain relationships with external partners by regularly meeting in person with wholesale brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. * Identify and capture new business opportunities using consultative marketing and sales skills. * Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. * May assist in the training and mentoring of less experienced Account Executives. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Six to eight years of relevant underwriting experience with experience in E&S lines. * Deep knowledge of E&S products and the local insurance market. * Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. * Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. * CPCU designation. What is a Must Have? * Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Human Resources, Project Management, Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Workday Absence Consultant to join our organization as we grow and transform our HR Technology landscape. This role will primarily be aligned to Workday Absence and will require the candidate to partner with stakeholders across HR and HR Technology team to understand business needs, define requirements, configure, test and implement based on user or system design specifications. This role should have excellent Workday Absence domain knowledge and be up to date on the most recent releases as well as be able to consult on the numerous touchpoints and dependencies between Workday Absence and the other Core modules (Benefits, Payroll, Time tracking and Third-Party Integrations). Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** + Primary lead in the Workday Absence module to include best practices for the system architecture from concept through requirements, design, build, test, deploy and on-going maintenance. + Provide subject matter expertise within Absence with proven excellent working knowledge of Absence and partner with stakeholders to understand pain points, prioritize requirements and identify opportunities to improve processes and efficiencies by leveraging Workday functionality. + Utilizes business and system knowledge to support business needs. + Understands the political nature of the organization and works appropriately within it; effectively establishes collaborative relationships and alliances throughout the organization. + Possesses in-depth knowledge of a particular business capability, product and/or system domain. + Understands impacts of changes to current state business process, data, feeds and systems. Identifies potential impacts in other systems domains. + May participate in departmental or divisional planning process. Provides subject matter expertise and capabilities to Business and IT Projects. + Using business acumen, makes recommendations for operational process improvements on projects and/or system enhancements. + Works with stakeholders to prioritize requirements effectively based on business value, risks and constraints. + Develops requirements work plans, identifies task dependencies, develops estimates and determines resource skill requirements; supports risk management and change management activities. + Validates the solution (people, process and technology) meets the business capability, product or system objectives. + Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions. Documentation and Training: + Maintains documentation of current state systems and processes. + Assures development of training materials and business implementation/transition is completed. Production support/troubleshooting: + Leads troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management. + Proactively communicates status of enhancements, change requests and defects. Responsible for change, defect and enhancement request process and assignment of approved work for team. + Simultaneously supports multiple projects as assigned. **What Will Our Ideal Candidate Have?** + **_Bachelors degree in Business, MIS, or other related field preferred._** + **_Five years of experience supporting Workday Absence including configuration expertise._** + **_One year of experience leading technical teams preferred._** + **_A general understanding of how other HR functional areas interact with Absence._** + Business Perspective (Advanced): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions. + Technology (Advanced): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools). + Analytical Thinking (Advanced): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. + Relationship Management (Advanced): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. + Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills. + Facilitation (Advanced): Uses and adjusts style and technique to assist group process and understanding. + Teamwork (Advanced): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. + Conflict Management (Advanced): Brings conflicts into the open and resolves them collaboratively. + Change Management / Resilience (Advanced): Remains energized and focused in the face of ambiguity, change or strenuous demands. + Risk Taking (Intermediate): Identifies, assesses, manages and takes intelligent risks to attain objectives **What is a Must Have?** + High school diploma or equivalent required. + Five years of experience supporting business technology systems required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $67,000.00 - $110,600.00 Target Openings 4 What Is the Opportunity? Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Claim Rep, you will be responsible for managing, evaluating, and processing claims in a timely and accurate manner. In this detail-oriented and customer focused role, you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism, empathy, and service throughout the claims handling process. What Will You Do? Provide quality claim handling of general liability claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations. Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates. Determine claim eligibility, coverage, liability, and settlement amounts. Ensure accurate and complete documentation of claim files and transactions. Identify and escalate potential fraud or complex claims for further investigation. Coordinate with internal teams such as investigators, legal, and customer service, as needed. What Will Our Ideal Candidate Have? Bachelor's Degree. Three years of experience in insurance claims, preferably general liability claims Experience with claims management and software systems. Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. Strong analytical and problem-solving skills. Proven ability to handle complex claims and negotiate settlements. Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************