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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Albany, NY | $38,290 | $18.41 |
| 2 | Harrisburg, PA | $33,114 | $15.92 |
| 3 | McLean, VA | $31,138 | $14.97 |
| 4 | The Woodlands, TX | $29,671 | $14.26 |
| 5 | Tampa, FL | $27,433 | $13.19 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Account Executive/Customer Service | $113,020 | $54 | - |
| 2 | Customer Service Expert | $109,073 | $52 | - |
| 3 | Customer Service Senior Associate | $108,629 | $52 | - |
| 4 | Senior Representative | $95,413 | $46 | - |
| 5 | Customer Service Executive | $92,152 | $44 | - |
| 6 | Customs Consultant | $88,792 | $43 | - |
| 7 | Telephone Service Adviser | $85,941 | $41 | - |
| 8 | Customer Care Executive | $83,943 | $40 | - |
| 9 | Customer Liaison | $83,870 | $40 | - |
| 10 | Customer Account Executive | $83,612 | $40 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | SiloSmashers | $35,573 | $17 | - |
| 2 | AETEA | $34,728 | $17 | - |
| 3 | Slalom | $34,641 | $17 | - |
| 4 | Hollstadt Consulting | $34,564 | $17 | - |
| 5 | Trissential | $34,544 | $17 | - |
| 6 | Evoke Consulting | $34,536 | $17 | 9 |
| 7 | Clarkston Consulting | $34,438 | $17 | - |
| 8 | Dewpoint | $34,387 | $17 | - |
| 9 | Associated Veterans | $34,383 | $17 | - |
| 10 | Providence Technology Solutions | $34,268 | $16 | - |
| 11 | AustinCSI | $34,158 | $16 | - |
| 12 | Discover Technologies | $34,127 | $16 | - |
| 13 | MarketSphere | $34,059 | $16 | - |
| 14 | W3R Consulting | $34,040 | $16 | 4 |
| 15 | SafeNet Consulting | $34,020 | $16 | - |
| 16 | Whitridge Associates | $33,857 | $16 | - |
| 17 | Service Design Sprints | $33,815 | $16 | - |
| 18 | KellyMitchell Group | $33,807 | $16 | - |
| 19 | Vega Consulting Solutions | $33,546 | $16 | - |
| 20 | DARC | $33,496 | $16 | - |