Koops Automation Systems jobs in Holland, MI - 1033 jobs

Job Description Project Engineer - Custom Automation The Project Engineer at Koops plans, coordinates, and executes engineering activities in collaboration with cross-functional project teams to successfully meet customer and project requirements. This role is also responsible for coordinating the resolution of engineering design and test challenges throughout the life of a project. This position does not have direct reports but plays a critical leadership role within the project team. What You'll Do Plan and execute engineering activities to support custom automation projects Tune, debug, and launch custom factory automation systems Coordinate resolution of engineering design, integration, and testing issues Work closely with mechanical, controls, build, and service teams to deliver solutions Support customer interaction and on-site project launches (travel ~10-15% across primarily North America) Maintain a strong focus on quality, safety, and customer satisfaction What We're Looking For We're seeking an experienced engineer who thrives in a hands-on, fast-paced automation environment. The ideal candidate has strong technical instincts, a customer-focused mindset, and a passion for solving complex problems through collaboration. Qualifications Passion for staying on the cutting edge of technology through tuning and debugging custom automation Strong instincts for tuning complex and intricate mechanisms Experience with mechanical systems, sensors, robots, motion control, pneumatics, hydraulics, and/or vision systems Strong communication skills to understand customer needs and coordinate solutions internally Professional presence with a focus on quality and customer satisfaction High standard of integrity Proven creative problem-solving skills to deliver reliable, robust solutions 10+ years of manufacturing and project launch experience Education & Experience Four-year engineering degree or equivalent applicable work experience Prior experience with automated systems Why Koops? If you enjoy working as part of an engaged, collaborative team - we'd love to hear from you. In exchange for your time, expertise, and dedication, Koops offers: A team that promotes personal and professional growth Employee ownership (ESOP) - you're not just an employee, you're an owner Competitive wages and comprehensive health benefits Extensive retirement package Updated technology and modern tools An encouraging, people-first work culture And much more! At Koops, we aren't just recruiting employees - we're looking for fellow owners. Powered by JazzHR Yq41tWSWWk

Are you an experienced Sr. Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their company in Detroit, MI. Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include: Primary Responsibilities/Accountabilities: Complaint/Escalation Handling Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year) Managing "I Can Help" requests Adhering to the required service level guidelines Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies. Reimbursement and Claims Processing Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality Quality Assurance and Training Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback Ensuring adherence to proper HPP training guidelines Driving sales and retention efforts at the call center/Participating in weekly huddles Customer Feedback and Improvement Reviewing all Net Promoter Surveys Responding to NPS ticket complaint requests for callbacks (about 20 per week) Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores Maintaining the customer journey map and tracking progress for improvements Reporting Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics. Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.

Requisition ID 2025-20498 # of Openings 1 Category (Portal Searching) Warehouse/Shipping Type (Portal Searching) Regular Full-Time Under general supervision, will provide general warehouse support including operating equipment within a warehouse environment, replenishing and distributing inventory, picking, packing and shipping of all inbound and outbound shipments, and handling material. The incumbent prepares bills of lading for freight carriers, assists in loading trucks and obtains signatures on shipments. Responsible for counting & recording material to ensure accuracy of shipment and receipt; performs related duties as required. Responsibilities Assist with KANBAN processing Assist with Put away of received items Assist with auditing material locations May provide cross functional support in other depts Operate equipment including forklift, pallet jack, cherry picker, and other power tool equipment Assists in the handling of materials and items from receiving area to designated bin locations Facilitates outbound shipments using proper packing methods and 3rd party delivery services Fulfills orders that are ready for shipment via will call, delivery or install Allocates product to appropriate rack, shelf or bin location according to predetermined sequence such as size, type, brand or product code Assists with execution of weekly cycle counts to ensure inventory integrity Effectively maneuvers through computer system in order to perform specified duties Record shipment data, including weight, charges, and space availability Receive and unpack materials and supplies Report damages and discrepancies to request reimbursement or re-shipment Maintain logs of all shipments outgoing and incoming Prepare monthly production and volume reports in order to measure productivity and prepare billing charges Must successfully pass all CBPS Safety Training and equipment handling procedure May possibly perform any of the following functions at the direction of management: Handle hazardous materials Unpacks and examines incoming shipments, rejects damaged items, records shortages and corresponds with shipper to rectify damages and shortages Conveys materials and items from receiving or production areas to storage or to other designated areas Fills requisitions, work orders or requests for materials, tools, or other stock items and distributes accordingly Posts weights and shipping charges and affixes postage Marks materials with identifying information Maintain scanner quality (i.e. cleaning lens, reporting mechanical failures) Maintain required levels of quality and rates of Log in/out boxes for scanning Record objective and bibliographic information as appears on documents Create bar codes for documents Follow document preparation procedures Qualifications High school Diploma or equivalent Minimum 1 year of forklift experience Minimum 2 years professional experience combined in Inventory Management or Production related experience ERP/WMS intermediate user-can be on the job but preferably hands on experience A minimum of intermediate level skills in Microsoft Word and Microsoft Excel Knowledgeable of shipping/receiving and production operations/procedures Experience operating power tool equipment including but not limited to cherry picker, reach truck, pallet jack, etc. Previous experience with material handling is required Must know how to properly operate a forklift Working knowledge of scanning equipment, internal database tracking system, dollies and carts Excellent customer service, professional attitude and appearance are a must Ability to work overtime & meet deadlines Physical Demands: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, and pulling are required frequently. Requires lifting and substantial use of upper extremities and back muscles. The worker is subject to environmental conditions. The worker is subject to extreme heat which may include temperatures above 100 for periods of more than one hour. Typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Computer Skills: Intermediate skills in both Microsoft Excel and Microsoft Outlook Ability to data mine ERP systems Connect With Us! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

The Production Technician is responsible for assembling, refurbishing, and applying decals to photo booths. The Production Technician will participate in warehouse activities including the storing, shipping, receiving, and delivery of photo booth equipment and components. Key Responsibilities: Assembles and refurbishes photo booths Picks and documents all equipment and inventory needed for each photo booth assembly in JIRA and Fishbowl Applies decals to photo booths Tests all dollar bill accepters and credit card acceptors Photo documents the photo booth assembly process Packs and unpacks photo booths Loads and unloads vehicles with photo booths or photo booth components Sets-up and tests newly released photo booth or photo booth components and troubleshoots as needed Cleans, performs paint touch up, and refinishes photo booths sold as refurbished Assists with local photo booth installations, as needed Assists with packing media and photo booth parts and shipping preparation, as needed Works with a variety of machines and equipment, such as hand and power tools in carrying out assembly, maintenance, and repair tasks Maintains safe, clean and organized work environment by keeping shelves, pallet area, and workstations neat; maintains clean production area; comply with procedures, rules, and regulations Adheres to safety practices and principles and to relevant Federal, State and Local Codes Minimum Work Experience / Knowledge: High school diploma or GED 1+ year of amusement repair, electronic assembly, or appliance repair experience Ability to safely operate a forklift, pallet jack, hand truck and other equipment utilized in the warehouse Knowledge of power tools and basic electrical concepts Strong mechanical ability Experience using basic electronic analysis tools (meter, etc.) Experience troubleshooting electronic devices and systems. Clear and effective written and verbal English communications skills Strong work ethic, time management, organizational skills, and attention to detail Experience in a fast-moving environment, ability to multi-task multiple projects, and meet deadlines. Team player with the ability to work under minimal supervision.

This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning. Essential Job Function Customer Service Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a “team player”. This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills. Observe additional maintenance needs requiring attention and report to the appropriate people. Basic Functions/Requirements Read and write English. Write legibly. Read a tape measure, perform basic math skills: (Add, Subtract, Fractions, Calculate sales tax) Must have valid Michigan drivers' licenses, good driving record (our insurance must accept you) Paperwork filled out properly daily, including electronic documentation, if applicable. Follow verbal and written instructions. Follow all safety rules. Be able to wear all P.P.E's when applicable (steel toe boots, gloves, safety glasses, hard hat, etc.) Lift, climb, bend, and kneel to complete assigned tasks. Tolerate working at heights off a ladder, scaffold, and aerial lifts. Perform heavy physical labor during adverse weather conditions. Work in confined spaces, exposed to fumes, chemicals, grease, acids, oil and in the vicinity of noise and vibration with proper P.P.E's. Maintain cooperative and effective working relationship with others. Be able to take “on call” in the regular rotation. Be available to work any time of the day to take care of your customer. (Before 8:00 am and after 5:00 pm during the week, any time weekends, and holidays) 4 hours safety training required annually. Must have refrigerant transition and recovery certification card. Continuing education is expected. Education/Experience High school diploma or GED preferred. 10+ Years' experience preferred. Work Coordination and Paperwork Coordinate start and stop time with Service Dispatcher for each call. Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket, paper or electronic, for billing and payroll purposes. Submit all paperwork to the office each Monday before 10:00 AM or at end of each month is required. Obtain record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies. Physical Requirements Climbing (ladders, stairs, etc.) while carrying tools and parts Lift 50 lbs. frequently, 100 lbs. occasionally, and 100+ lbs. with assistance Bending or stooping Extended periods of walking Regular exposure to weather conditions Operating a motor vehicle Owning and operating power or hand tools Exposure to potentially harmful chemicals or materials with proper P.P.D's Non-Essential duties and responsibilities Performs other duties as assigned by Management.

Help empower our global customers to connect to culture through their passions. Why you'll love this role The VP, Global Customer Service Operations will be responsible for leading the customer service operational team that serves the North America, EMEA, and APAC markets. This leader will play a strategic and operational leadership role responsible for the people development and delivery of global customer service via multiple channels, and own the strategic development of the day-to-day operational customer service requirements with the goal of delivering key service outcomes for all customer segments. The role will work cross-functionally & collaborate with other company executives from all departments, integrating their different objectives to meet overarching goals for the company. This person will also be a member of the StockX Extended Leadership Team. What you'll do In this position, you will run a world-class customer service team. First and foremost, this is a people leader role which enables local teams to be successful. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a passion for customer service, keen analytical skills, a tech-centric mindset and a willingness to lead by example. The scope includes both in-house teams in locations across the world as well as strategic outsourced partners. Other responsibilities include: Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost. Deliver world-class results across multiple locations from both in-house teams and outsourced partners. Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes; all designed to create a world-class engaged team. Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention. Create, improve and drive a culture and processes which achieve business goals and objectives. Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements. Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies. Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up. A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US. Collaborate with CS support teams and executive leadership in setting and driving organizational vision, operational strategy, and hiring/talent needs in CS operations. Drive sales through service with a focus on increasing conversion and customer retention. Leverage customer insights and root cause analytics to identify needed improvements and gain cross-functional buy-in to deliver results. Be the ‘Voice of the Customer' within CS and across the company, providing regular updates and insights into operational performance to senior leadership. Identify potential operational risks, develop contingency plans, and ensure the company's CS operations are resilient against disruptions as well as ensuring full regulatory compliance and legal requirements. Meet tight budgets through controlling resources and utilizing assets to achieve qualitative and quantitative targets. Take an all-hands-on deck approach during our busy seasons, including back to school (July-Sept) and holiday (Nov - Jan). Continually develop improvements and embed successful change projects. Drive quality and consistency. Coach and lead the team to win. About you 10+ years leading Customer Service operations with preferred e-commerce experience. 5+ years of global leadership experience, focused in North America, EMEA and APAC. Customer and Employee Centric leadership and experience with proven results. Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles. Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets. Proven Management experience at a senior, strategic level role. Established track record of exceeding targets, KPIs, SLAs. Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels. Influential relationship skills at all levels and able to use these relationships to deliver service improvements. Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team. Must be a proactive team player with high energy to adapt and succeed in a fast-paced, changing environment. Creative, analytical, and strategic thinker that leverages data to tell the story and drive actions to improve. Evidence of outstanding leadership skills and portray an ability to inspire and motivate others, guiding them in a unified direction and taking accountability for the group's actions. Pursuant to the various pay transparency laws/acts, the pay range is $225,000 to $250,000 annually , plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses . Compensation is dependent on geography and may vary. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at *************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Employment Type: Full-Time Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities. The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities. Primary Duties and Responsibilities Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found. Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants. Participate in daily standups to cover the status of a product release cycle. Participate in on call rotation. Suggest product enhancements that can improve the overall user experience of our AI solutions. Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies. Contribute to existing solution guides, how-to guides, and other customer-facing documentation. Contribute to the refinement of existing documentation management procedures Contribute to the creation of test plans for new solutions. Train new team members in how to fulfill the role of a product specialist. Required Education and Experience Bachelors Degree or similar work experience. Experience with AI tools and frameworks. Knowledge of machine learning algorithms, data analysis and programming. Experience working in a cross-functional team. Preferred Education and Experience Experience with coding. Experience working with a development team. Knowledge, Skills, and Abilities Must be a self-starter, continuously learning how our AI solutions work. Excellent written and verbal interpersonal skills. Interest in continuous learning opportunities as the AI space continues to evolve. Comfortable with minimal direction. Comfortable working in evolving processes. Constantly seeks ways to improve existing processes with technology. Interest in growing into other roles and opportunities in our team AI consulting, AI development. Excellent organization, scheduling, project management, and multi-tasking skills. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry-specific). Strong culture andcamaraderie. Multiple training opportunities. Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan. Dental & Vision Insurance. Life Insurance. Short & Long Term Disability. Vacation Time. Paid Holidays. Professional Development. Retirement Plan. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-REMOTE #LI-TO1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3-4 times a month (frequency may vary depending on business needs). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication requires frequent periods of talking and listening. Clearance Requirement: U.S. Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $42,900 - $49,900 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Divisional Lead Employment Type: Full-Time Compensation: $130,000.00 - $172,250.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary OneStream is seeking a Divisional Lead to join its dynamic Business Operations team. In this pivotal role, the individual will play a key part in shaping and executing the global strategy, serving as a critical link between Information Technology and various business functions. This position is responsible for driving cross-functional initiatives that support and advance the organization's strategic objectives. Primary Duties and Responsibilities Facilitate intake of divisional initiatives that require operational services and resources. Act as the strategic advisor for aligning divisional initiatives with enterprise-level objectives. Prioritize divisional initiatives with the enterprise enablement portfolio and enterprise-level objectives. Support the execution of aligned initiatives that require operational resources to ensure cohesive delivery. Monitor and track performance metrics aligned to division initiatives and enterprise outcomes. Promote a culture of transparency, innovation, and continuous improvement. Aid division in identifying gaps in process, capability, or resourcing. Create and manage relationships with key divisional stakeholders and advocate for divisional needs. Support and enforce Operation's processes and systems, ensuring compliance and effectiveness. Collaborate on the development of strategic plans, roadmaps, and business cases, as they align with operational services and resources. Lead technology planning efforts by supporting the development of annual project goals and estimates (effort and cost) for each initiative. Support the cross-prioritization of initiatives across functional areas. Represent business areas to technology at all levels of governance, including BAU, projects, programs, and cross-functional initiatives. Collaborate on evaluating vendors and tools to develop system requirements. Attend workshops, seminars, webinars, conferences, and other sources of technology advancements to stay updated on capabilities that can support and advance the business area. Act as an escalation point for divisional initiatives and supported by operational services and resources. Support execution of Request for Information (RFI) or Request for Proposal (RFP) procedures to assist assigned business areas in discovering the best solutions for their planned projects. Required Education and Experience 5+ years of experience in customer-facing roles and working with enterprise-level clients. Proven leadership skills with experience in setting strategy and standards. Strong track record in building relationships, trust, and stakeholder management. Active participation in industry networks and a keen interest in staying abreast of technological advancements. Strong ability to support and enforce IT processes and systems. Expertise in developing strategic plans, roadmaps, and business cases, and prioritizing initiatives effectively. Excellent liaison skills with experience in managing operational and technology-related issues. Skilled in technology planning, vendor management, and governance representation. Experience in executing RFI and RFP procedures to find optimal solutions for projects. Preferred Education and Experience Experience in enterprise architecture, business transformation, or large-scale operational improvement efforts. Familiarity with agile frameworks, change management methodologies, or portfolio management. Experience working in a public company environment. Knowledge, Skills, and Abilities Strong problem-solving skills and ability to handle escalations related to process and technology standards. Strong strategic thinking and problem-solving skills. Excellent communication and interpersonal skills, with an ability to work across diverse teams. Ability to navigate complexity and ambiguity with confidence. Deep understanding of organizational structures, governance, and enterprise delivery models. Capability to influence without direct authority. A proactive approach to learning and applying new technology to advance business goals. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan Dental & Vision Insurance Life Insurance Short & Long Term Disability Vacation Time Paid Holidays Professional Development Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-CB1 #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are an innovative virtual care company located in Charleston, SC experiencing rapid growth as we revolutionize healthcare delivery. We provide 24/7 continuous virtual monitoring to high-risk patients in their healthcare setting. We do this via two-way audio/visual communication so that our patients are never truly on their own. Job Description The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm. Primary Responsibilities Maintain constant visual observation of multiple patients simultaneously Monitor patients for safety risks based on nurse-driven indications Verbally redirect patients with a digital 2-way audio device located in patient rooms Notify staff if patients require assistance using proper etiquette and escalation protocols Confirm patient information throughout all interactions Document all interactions with patients and clinical staff Demonstrate proficiency with variety of technology platforms Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire Qualifications High school diploma or equivalent preferred Experience in patient care preferred Experience with medical terminology preferred Technical proficiency of computer software applications Extreme attention to detail

A&D Technology is a global supplier of test and simulation systems that are ideally suited for a wide range of applications, including conventional and hybrid-electric engine and powertrain testing, and vehicle development. Our solutions provide tools for test cell automation, simulation and centralized laboratory management. The open system architecture facilitates the easy integration of a broad range of test equipment and generated test data. Our complete range of products includes: * Data Acquisition and Control * Combustion Analysis * Laboratory Management * Emissions Testing * Simulation Systems * Battery Test Systems * Vehicle Dynamics Job Description Estimator is responsible for managing the estimation process, while maximizing profit, and performing these activities with the available resources within the constraints of time, cost, and performance/technology. Ultimately responsible for all parameters of estimation process. Leads the proposal process and defines milestones and requirements for the proposals and estimates. Prepares material and work to be estimated by reviewing past proposals, past projects, specifications, and related documents. Works with engineering proposal team to generate estimates for projects. Works with all business groups to ensure that scope and risk are accounted for in the proposal. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met. Individual(s) must be able to successfully and satisfactorily perform each essential duty and responsibility, with or without reasonable accommodation including, but not limited to: •Frequently bend, carry, crouch, kneel, lift, reach, sit, stand, stoop, walk, or otherwise move and/or position objects weighing up to (25, 50,) 100 lbs. •Repetitive movement of hands, fingers, arms, legs, feel, touch, reach with hands •May drive vehicle, if needed •Exposure to adverse weather conditions, hazardous chemicals, odors, dirt, dust •Frequent communications, verbal, written, talk, hear •Visually or otherwise identify, observe, assess EOE Minorities/Women/Disabled/Veterans Qualifications Requirements include: •Test facility project management experience •Must understand electrical data acquisition theory and practice •Computers and electronics and instrumentation knowledge, understanding •Excellent communication, organization, and leadership skills Preferred experience includes: •Working knowledge of various engine and powertrain test cells •Working knowledge of construction management •PMP certified Additional Information All your information will be kept confidential according to EEO guidelines. Please Apply using the following link: ************************************************

Requisition ID 2025-20516 # of Openings 1 Category (Portal Searching) Warehouse/Shipping Type (Portal Searching) Regular Full-Time The role of the Inventory Control Specialist I is to ensure that product is available for sale, to increase the turnover of dead and special-ordered product and identify and correct the reasons for inventory problems. Responsibilities Replenishment of assigned inventory locations Contact supervisors to report issues and identify inventory needs Determine and identify locations for new material Maintain assigned areas in a clean and organized manner Assist Level II Inventory Control Specialist with work, as assigned Work with the Receiving and other Shift Supervisors/Managers, Inventory Control Analysts and Warehouse Staff with requests for priority services and to report issues Other duties as assigned Qualifications High School Diploma or equivalent required One-year related experience is preferred Physical Demands Ability to lift 40 lbs Repetitive motion Reaching, pushing, pulling carts, pallet jacks and other manual handling equipment Walking, standing for extended periods of time What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide. Come Join Our Team! Connect With Us! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

We are seeking a hands-on Test Technician to support a manufacturing operation producing electrical equipment. In this role, you will perform testing and verification throughout the manufacturing process to ensure products meet drawings, specifications, and customer requirements. This is a shop-floor role ideal for technicians with manufacturing and electrical experience who are comfortable reading prints, using meters, and verifying electrical builds. Key Responsibilities Perform electrical and functional testing on equipment during various stages of manufacturing Verify materials, wiring, and assemblies against drawings and specifications Use meters and basic test equipment to confirm proper electrical performance Identify issues or discrepancies and recommend solutions Accurately document test and inspection results Ensure adherence to electrical standards and customer requirements Collaborate with production, quality, and engineering teams to resolve issues Basic Qualifications Ability to read and understand one-lines, schematics, and ladder diagrams Experience verifying electrical components using meters Ability to review engineering drawings and specifications for conformance 3+ years of experience in a manufacturing environment Preferred (Not Required) Journeyman Electrician or similar background Experience in commercial, industrial, or facilities electrical work Exposure to electrical standards (UL, ETL, CSA, NEC) Familiarity with manufacturing documentation and basic computer systems (ERP/MRP, Microsoft 365) Strong attention to detail and problem-solving skills

At Paslin we are all about engineering excellence, innovation and vertical manufacturing competence. Our commitment to quality and excellence is evident in every project we undertake. Our team is passionate about automation powered by innovation! If you're looking for a place where you can make a real impact, work with awesome people, and grow your career, you've come to the right spot. We are seeking a skilled and detail-oriented SENIOR VERTICAL MILL MACHINIST to join our Machine Shop and Manufacturing team. The Vertical Mill Machinist works to set up and operate vertical milling machines for high-accuracy metalwork. You'll handle milling, drilling, boring, tapping, and reaming operations, using your knowledge of materials and machining to plan and execute each job with precision. You'll secure workpieces, set up tools, adjust feeds and speeds, and verify dimensions using micrometers, calipers, and gauges. If you know your way around blueprints, setups, and measuring tools-and take pride in doing things right the first time-we want to hear from you. Bring your skills, attention to detail, and commitment to quality. Let's build something great together. Details about the role: Work location: Ryan Road, Warren, MI Work type: On-site at local Paslin locations. Not available for remote work. Expected hours of work: Typical work schedules for this site are 6am-230pm, Monday to Friday. Overtime: This position is for regular, full-time work and may require coming in early, working late, or working on weekends to meet the needs of the business. Travel: This position may require occasional travel to customer sites or local travel to other Paslin locations. Work Environment: This position operates in a manufacturing site environment. This is a safety sensitive role, which includes working around moving equipment and machinery. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, bend, and twist. This role requires the use of hand operated tools and machine controls. Occasionally required to lift/push/pull up to 40lbs. Candidate Qualifications: High School Diploma or GED equivalent preferred 7+ years of Machinist experience, Acer or Bridgeport milling equipment is a plus Knowledge of shop mathematics, metal properties, and machining procedures Able to read blueprints and set up equipment accordingly What's in It for You: Competitive pay and great benefits. Paslin offers a wide range of benefits including Paid Time Off, Paid Holidays, 401k Match, Medical, Dental, Vision, Accident, and Life Insurance. A chance to improve your skills and your career. Paslin believes in investing in people and offers a variety of development programs with excellent opportunities for individual growth through training, tuition reimbursement, and career advancement. A supportive, collaborative team and a fun, engaging work environment. Check out our company page on LinkedIn to learn more about our values and see how we give back to our community. Paslin is an Equal Opportunity Employer: It is our policy to provide equal employment and advancement opportunities to all employees and applicants without regard to race, sex (including pregnancy and conditions related to pregnancy), color, ancestry, national origin, gender, sexual orientation, marital status, weight, height, religion, age, physical or mental disability, gender identity, results of genetic testing, AIDS, HIV, misdemeanor arrest record (not resulting in a conviction), military veteran status or any other characteristic protected by local, state, or federal law. Paslin utilizes a consumer reporting agency to obtain consumer reports as defined by the Fair Credit Reporting Act.

Employment Type: Internship (Full-Time) Program Duration: June 8, 2026 to August 14, 2026 OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. This internship is for students eager to learn and ready to take the next step in their career. The Accounting (Financial Reporting) Intern will support the external reporting team by assisting with monthly reporting requirements and the preparation of financial statements. This role will work on projects such as organizing supporting documentation, recalculating and proofreading financial presentations, and benchmarking disclosures against peer companies. Additionally, this intern will gain exposure to technical accounting research and internal policy documentation, building skills in financial analysis, Microsoft Office tools, and technical accounting concepts. The intern's contributions will help ensure accuracy, consistency, and compliance in the team's reporting processes. Primary Duties and Responsibilities Primarily support the external reporting group with its monthly reporting requirements, as well as the preparation of financial statements. Projects would include organizing support, recalculating/ tying-out/ proof reading presentations/ financial statements/ other financial documents, and benchmarking disclosures and metrics vs peer companies through review of peer company financial statements. The internship would also provide exposure to researching technical accounting guidance for unique and complex transactions and documenting internal company policies. Required Education and Experience In pursuit of a bachelor's degree or graduate-level degree in Accounting, Finance, or a related field. 3.0 GPA or higher. Preferred Education and Experience Junior and graduate-level students preferred (graduating between December 2026 and May 2027). Previous internship experience is nice to have, but not necessarily required. Knowledge, Skills, and Abilities Collaborative team player with a positive attitude. Ability to thrive in a fast paced, highly collaborative and cross-functional team setting. Excellent written and verbal communication skills. Experience in Microsoft Office Suite - PowerPoint, Microsoft Office, Excel. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. * Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications. * Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results. * Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership. * Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. * Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix). * Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings. * Assist plants with developing and updating energy action plans. * Lead the development of energy best practice projects to improve key performance metrics. * Support the global energy organization in the review and analysis of energy best practices and innovation-based projects. * Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included. * Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management). * Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Basics: * Bachelor's degree in Engineering. * Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. * Certified Energy Manager (CEM) professional certification. * Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. * A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives. * Effective written and verbal communication skills. * Strong leadership, analytical and problem-solving skills. * Proficient use of Microsoft Office suite and/or other software. Preferred: * At least 8 years of energy management. * Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)). How You Will Be Successful: * Envision the Future * Communicate Honestly and Broadly * Seek Technology and Business "First" * Embrace Diversity and Take Risks What We Offer: * Competitive Salary * Comprehensive Benefit Package * 401(k) with matching contributions * Paid Time Off * Employee Discounts * Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.

WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.

Job Description The Koops Controls Engineers design, develop, and debug controls systems for custom automation equipment across a diverse range of industries (automotive, medical, aerospace, construction, etc.). We are seeking a talented, creative, self-motivated individual to add to our team. From robot programming to having a long conversation about the best hiking trails in Michigan - there is never a dull moment with this team! At Koops, we aren't only recruiting employees - we are looking for fellow owners because we are employee owned (ESOP) Requirements The ideal Automation Controls Engineer candidate has: Experience working with electrical design software, PLCs, HMIs, robots, motion control, pneumatics, and vision systems. Experience in producing electrical layout and detail drawings/schematics in computer-aided-design software. The ability to collaborate cross functionally to develop equipment designs. Communication skills to understand the customer's need and coordinate solutions within the talented Koops' team. Team mindset and desire to work together through employee ownership (ESOP). Professional presentation and focus on quality and customer satisfaction. A high standard of integrity. An ability to use creative problem solving skills to help provide solutions to our customers. Candidates should have Four-year engineering degree or applicable work experience. 5+ years of Controls engineering experience in automation. Willingness and ability to travel 15%. If you enjoy working as a part of an engaged team - please apply! In exchange for your time and hard work, Koops offers you: A team that promotes professional and personal growth A place where you and your work is valuable An encouraging work culture Ownership in the company Competitive wage Competitive Health, Dental, Vision and Life Insurance Paid time off Wellness Incentive Cutting edge technology Electric vehicle charging available At Koops, we aren't only recruiting employees - we are looking for fellow owners because we are employee owned (ESOP) Powered by JazzHR Y8j6riybSh

We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. * Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users * Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. We are seeking a highly skilled and experienced Billing and Collections Manager to join our dynamic finance team. The ideal candidate will possess a strategic mindset, in-depth knowledge of billing processes, and a proven track record of successfully managing teams. The role involves overseeing the billing function and a team of five (5), ensuring accuracy, efficiency, and compliance with company policies. This role ensures delivery against strategic objectives while developing team capabilities, improving processes and fostering collaboration across departments. Familiarity with NetSuite is essential for this position. Operational Execution & Process Improvement * Develop and implement strategic billing plans aligned with the company's financial objectives. * Utilize advanced knowledge of NetSuite to enhance billing processes, streamline workflows, and integrate billing functions with other financial systems. * Evaluate current billing processes and identify opportunities for improvement, automation, and increased accuracy. * Identify recurring issues resulting in refund requests and escalate to the appropriate teams to resolve the root cause and reduce friction with our merchants * Design, implement, and scale an internal collections program, including policies, workflows, and performance metrics. * Ensure compliance with financial regulations, company policies, and industry standards in all billing and collection practices. Team Leadership & Development * Lead and mentor a high-performing billing team, providing guidance and support to ensure optimal performance. * Set clear goals and performance expectations aligned with departmental objectives. * Provide regular coaching, feedback, and professional development opportunities to build team capability. * Oversee workload allocation, ensuring balanced capacity, productivity, and service quality. * Manage recruitment, onboarding, and training to build a high-performing team culture. Cross-Functional Partnership * Collaborate with cross-functional teams, including Customer Support, Customer Success, IT, and Finance (NetSuite admin, Revenue and Cash Application teams), to ensure seamless communication and coordination in the billing process. * Work closely with NetSuite admins and IT to troubleshoot any billing system issues and implement necessary solutions. Qualifications Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a . We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. * Demonstrated ability to lead, motivate, and manage teams, including coaching, mentoring, and performance management. * Strong understanding of accounting and billing principles and practices * Experience building or significantly improving collections workflows, policies, or operating models. * Detail oriented and highly organized * Exceptional critical thinking skills * Exceptional written and verbal communication skills * Collaborative and team-oriented, capable of working across cross-functional teams and fostering positive working relationships. * Salesforce and NetSuite experience required * Intermediate knowledge of Microsoft Excel and/or Google Sheets EXPERIENCE REQUIREMENTS * 5 years of billing and collections experience * 1-2 years of management experience Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: * Medical, Dental and Vision Insurance * 401k with company match * RSUs * Paid vacation, 10 company holidays, sick time, and volunteer time off * Employee Resource Groups to build community and inclusion at work * Monthly cell phone and internet stipend * Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: * Our base pay range starts at $80,000 -$96,000 for this role * Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan * Offers will be reflective of the candidate's location and experience. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time. We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at ******************. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an E-Verify company.