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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $36,919 | $17.75 |
| 2 | Sunnyvale, CA | $36,785 | $17.69 |
| 3 | Fair Lawn, NJ | $35,839 | $17.23 |
| 4 | Colorado Springs, CO | $30,262 | $14.55 |
| 5 | Chantilly, VA | $29,842 | $14.35 |
| 6 | Indianapolis, IN | $28,771 | $13.83 |
| 7 | Plano, TX | $26,935 | $12.95 |
| 8 | Birmingham, AL | $25,482 | $12.25 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $116,691 | $56 | - |
| 2 | Customer Service Expert | $112,423 | $54 | - |
| 3 | Customer Service Executive | $107,873 | $52 | - |
| 4 | Customer Solutions Specialist | $99,826 | $48 | - |
| 5 | Customer Liaison | $96,315 | $46 | - |
| 6 | Customer Account Executive | $94,935 | $46 | - |
| 7 | Customs Consultant | $85,037 | $41 | - |
| 8 | Service Advisor | $82,520 | $40 | - |
| 9 | Telephone Service Adviser | $81,277 | $39 | - |
| 10 | Customer Service Senior Associate | $79,888 | $38 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Tekelec | $39,260 | $19 | - |
| 2 | Nokia | $38,308 | $18 | 2 |
| 3 | Ciena | $38,299 | $18 | 2 |
| 4 | Northrop Grumman | $37,787 | $18 | 9 |
| 5 | Nokia Networks Inc | $37,707 | $18 | - |
| 6 | Acxiom | $37,581 | $18 | - |
| 7 | GE Industrial Solutions | $37,149 | $18 | - |
| 8 | CSC Holdings LLC | $36,691 | $18 | 13 |
| 9 | Lucent | $35,628 | $17 | - |
| 10 | Lockheed Martin | $35,243 | $17 | 11 |
| 11 | Wireless Telecom | $34,981 | $17 | - |
| 12 | Intelsat | $34,377 | $17 | - |
| 13 | Johnson Technology Inc | $34,268 | $16 | - |
| 14 | Telefónica Ecuador | $34,103 | $16 | - |
| 15 | Telenor | $34,082 | $16 | - |
| 16 | Zayo Group | $34,077 | $16 | - |
| 17 | Idsolutions | $33,696 | $16 | - |
| 18 | TDS | $33,070 | $16 | - |
| 19 | SYS Technologies | $31,014 | $15 | - |
| 20 | CACI International | $30,815 | $15 | - |