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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lawrence, MA | $60,063 | $28.88 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Loan Services Representative | $119,631 | $58 | - |
| 2 | Customer Service Senior Associate | $94,698 | $46 | - |
| 3 | Customer Service Expert | $87,578 | $42 | - |
| 4 | Telephone Sales Representative | $84,622 | $41 | - |
| 5 | Field Service Representative Lead | $78,606 | $38 | - |
| 6 | System Service Representative | $74,221 | $36 | - |
| 7 | Customer Service Executive | $72,642 | $35 | - |
| 8 | Customer Relationship Specialist | $71,209 | $34 | - |
| 9 | Senior Representative | $70,284 | $34 | - |
| 10 | Telesales Representative | $70,055 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Brigham and Women's Hospital | $53,626 | $26 | 18 |
| 2 | Dana-Farber Cancer Institute | $53,105 | $26 | - |
| 3 | Massachusetts General Hospital | $50,731 | $24 | 1 |
| 4 | Beth Israel Deaconess Medical Center | $49,429 | $24 | - |
| 5 | Boston Medical Center | $47,949 | $23 | 16 |
| 6 | Salem, MA | $47,646 | $23 | - |
| 7 | Tufts Medical Center | $47,353 | $23 | - |
| 8 | Nantucket Cottage Hospital | $45,329 | $22 | - |
| 9 | Hartford Hospital | $43,096 | $21 | - |
| 10 | Baystate Health | $41,680 | $20 | - |
| 11 | Florida Hospital Medical Group | $33,925 | $16 | - |
| 12 | Yuma Regional Medical Center | $33,540 | $16 | - |
| 13 | Phelps Health Foundation | $33,439 | $16 | - |
| 14 | Regional Health Rapid City Hospital | $33,385 | $16 | 9 |
| 15 | New England Baptist Hospital | $33,308 | $16 | - |
| 16 | Lahey Hospital & Medical Center | $33,259 | $16 | - |
| 17 | Specialists Hospital Shreveport | $33,223 | $16 | - |
| 18 | Emerson Hospital | $33,187 | $16 | 5 |
| 19 | Lowell General Hospital | $33,173 | $16 | - |
| 20 | Newton-Wellesley Hospital | $32,910 | $16 | - |