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Lead clerk skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical lead clerk skills. We ranked the top skills for lead clerks based on the percentage of resumes they appeared on. For example, 25.9% of lead clerk resumes contained basic math as a skill. Continue reading to find out what skills a lead clerk needs to be successful in the workplace.

15 lead clerk skills for your resume and career

1. Basic Math

Here's how lead clerks use basic math:

Perform arithmetic to verify calculations using basic mathematical functions.
Required basic mathematical skills and some customer service experience.

2. Cleanliness

Here's how lead clerks use cleanliness:

Maintained organization and cleanliness of office and administrative area.
Ensured companies guidelines for maintaining setting up stock, cleanliness and appeal of product show cases and seasonal display tables.

3. Math

Here's how lead clerks use math:

Develop and deliver activities that introduce math and literacy concepts.
Tutored students in basic skills including but not limited to Math, English, Reading, and Science.

4. Customer Complaints

Here's how lead clerks use customer complaints:

Guarantee positive customer experiences and resolve customer complaints.
Inventory, customer service, resolving customer complaints, stocking, handle all truck deliveries in ensuring accuracy

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lead clerks use customer service:

Elevated branch's daily operation and productivity through making significant improvements in customer satisfaction by exemplifying a second-to-none customer service experience.
Maintained a positive attitude and professional customer service atmosphere for my peers and co-workers.

6. Store Operations

Here's how lead clerks use store operations:

Worked independently with little supervision to maintain store operations.
Supported assistant managers in store operations.

7. Pallet Jack

Here's how lead clerks use pallet jack:

Certified Electric Pallet Jack operator.
Operate all warehouse equipment including snow blowers, Hi-Lo truck, and manual power pallet jacks and loading equipment.

8. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how lead clerks use safety procedures:

Lead a team of 5+ employees involving duties such as, organizing and managing merchandise, POG maintenance & safety procedures.
Follow all known safety procedures and utilize good operational, loss prevention and safety judgment at all times.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how lead clerks use data entry:

Compiled cycle information, verified accuracy and performed data entry of cycle information.
Operate data entry equipment to format and transcribe data from applications/petitions.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how lead clerks use payroll:

Managed Payroll and financial deductions.
Processed payroll for Cooler Service, WC, Vehicle Accidents, all HR functions, employee functions, billing.

11. Cash Control

Here's how lead clerks use cash control:

Assisted managers with drop-shipment recieving, and held the store record for best cash control over my team during my tenure.

12. BOL

Here's how lead clerks use bol:

Count and then tally product and confirm Brand codes and date codes with BOL.
Keep balance sheets of amounts received and transactions Sign and file BOL's for delivery receipts.

13. Front End

Here's how lead clerks use front end:

Front end supervisor, 16+ registers, keeping the front end on schedule for employee breaks and lunches.
Maintained clean and orderly check out areas and cleaned front end of store.

14. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how lead clerks use bank deposits:

Open and closing registers, money drops, supervising cashier, stock, inventory, bank deposits, assisting customers.
Process orders for the customers and companies, balancing the register on a daily basis, making daily bank deposits.

15. IRS

IRS stands for internal revenue services. It helps many compliant taxpayers become conversant with the law regarding taxes; it ensures the minority who refuse to comply with paying taxes pay the required amount.

Here's how lead clerks use irs:

Pulled and recorded information from selected files for auditing purposes.Conducted IRS audits
Processed weekly and monthly stats for the entire unit Pulled IRS expense books daily to process payments in a timely matter

What skills help Lead Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of lead clerk skills to add to your resume

The most important skills for a lead clerk resume and required skills for a lead clerk to have include:

Basic Math
Cleanliness
Math
Customer Complaints
Customer Service
Store Operations
Pallet Jack
Safety Procedures
Data Entry
Payroll
Cash Control
BOL
Front End

Bank Deposits
IRS
Check Payments
Stock Shelves
Computer System
Customer Orders
Sales Floor
POS
Inventory Control
Telephone Calls
RF
Front Desk
Customer Inquiries

AS400
Scheduling Appointments
USPS
Cash Drawers
Office Equipment
Credit Card Transactions
Troubleshoot
Product Knowledge
FedEx
Customer Issues
Cash Registers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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