Lead generating specialist job description

ISS Market Intelligence (MI) is a leading global provider of data, analytics, insights, media, and events solutions to the global financial services industry.

ISS MI empowers global asset and wealth management firms, insurance companies, distributors, service providers, and technology firms by providing cutting-edge market-engagement platforms and the actionable intelligence necessary to fully assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. ISS MI clients benefit from our increasingly connected global ecosystem that leverages a combination of proprietary data, powerful software and analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.

ISS MI data and analytics solutions include intelligence from BrightScope, Discovery Data, Financial Clarity, Flowspring, FWW, Investor Economics, MISight, Mortgage Clarity, Plan for Life, RainmakerLive, and Simfund, and ISS MI media brands and market-engagement platforms include Chief Investment Officer, PlanAdvisor, PlanSponsor, Financial Standard, FS Sustainability, Money, and Industry Moves.

Lead Generation Specialist- Discovery Data is seeking Outbound Call Center Agents to be a part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. As a Call Center Agent, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generate qualified leads for Discovery Data clients. You will learn about some of the most interesting companies in the financial services and insurance industries and tell the stories of a variety of compelling products, services, and career paths available in these industries.

We're looking for successful, experienced Lead Generation Specialists who are self-motivated, confident and highly skilled. Candidates will on a hybrid work schedule, full-time Mon-Fri 9:00 AM - 6:00 PM Central Time. This position offers an exciting environment that fosters personal growth and unlimited career potential, with competitive compensation and benefits package.
Responsibilities:
Handle a large volume of outbound calls placed via automated technology Share the stories of our clients' offerings and opportunities Listen to objections and handle them effectively, persuasively, and with professional courtesy Generate qualified leads and pass them on to our clients Accurately submit details of every interaction in the call center system

Qualifications/Requirements:
One-year+ experience in an inbound or outbound call center preferredA demonstrated pattern of success and accomplishment Exceptional interpersonal skills Excellent verbal communication skills Listening skills Attention to detail and accuracy ProfessionalismAbility to handle high-pressure situations, multi-task and meet aggressive deadlines Interpret customer needs and match those needs with related products and services High speed internet, reliable pc/laptop, quiet workspace

Discovery Data is an ISS company and offers a consolidated view of the financial services and insurance industries, including 40,000 firms and over 2 million professionals. Access to our data is provided via subscription to an online portal and through our Salesforce app, custom API integrations, and secure HTTPS and FTP sites. In addition, we are the recognized leader in data hygiene services and expert in data-driven market insight, email marketing campaigns and outbound call center lead generation. Each team member contributes to Discovery Data's overall success, allowing your performance to have a meaningful impact on the company, its clients, and your career. Apply today if you believe you would be a good fit. For consideration, please submit your resume.

#LI-KM2 #CS #MIN # ENTRYLEVEL

Featured Benefits include:
Medical, Dental and Vision - multiple PPO plans to choose from 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution FSA and Commuter benefit programs Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave) Flexible Work & Hybrid policies may apply Paid Parental Leave

ISS is an Equal Opportunity Employer and complies with the Veteran and Disability Acts.

• Leverage information from CRM (Salesforce) and sales enablement technology (SalesLoft, ZoomInfo, LinkedIn Sales Navigator) to prioritize outreach to high-value accounts across a multi-state territory
• Quickly navigate complex organizations and identify key stakeholders, from users to decision makers
• Deliver compelling value proposition to senior-level executives, overcome scheduling objections, and successfully engage prospects (conversations/webinars/conf. calls)
• Fulfill weekly/monthly goals set forth by the Business Development Manager
• 50+ outbound calls per day
• Excellent written and oral communication skills and etiquette
• Ability to think quickly and overcome objections effectively
• Ability to handle sensitive and confidential information appropriately
• Ability to deal with stressful situations to achieve desired business results
• Show an understanding of the challenges facing prospects' business and tailor outreach accordingly
• Implacable drive to achieve and exceed goals

Requirements and Qualifications

• 2-year degree required, 4-year degree preferred
• 2+ years of sales experience, preferred
• Proven track record in business development/inside sales
• Equivalent combination of education and experience will be considered
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

Special Considerations and Prerequisites

• Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
• Maintains confidentiality, remains open to other's ideas and exhibits willingness to try new things
• Prioritizes and plans work activities, uses time efficiently and develops realistic plans
• Demonstrates accuracy and thoroughness and monitors own work to ensure quality
• Adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Ability to take initiative and work independently with little supervision
• Other duties as assigned

TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experiences for many of the world's most iconic and disruptive brands.
**What you'll be doing:**

TTEC is seeking a Business Development Representative to support our growth services portfolio. You will be involved in the end to end sales process directly identifying sales pursuits, driving tactical and strategic elements of the sales process on multimillion-dollar customer experience and customer acquisition outsourcing engagements. These activities span prospect research, account mapping, solution planning, RFP development, value proposition development, lead generation/qualification and client relationship management. You will drive internal teams to collaborate and rally around the development of innovative solutions while meeting or exceeding identified sales targets. You may also focus on new account development and/or expanding existing accounts.

This person must thrive in an ever-changing environment. This position will report to the head of Outbound Demand Generation and will collaborate with the Growth Services portfolio sales leaders, the marketing team and key leadership across the organization to ensure success.

**Responsibilities Include:**

+ Drive outbound calls, emails and direct mail to maintain and expand Growth Services relationships/market share with existing and new customers

+ Manage inbound Growth Services leads to qualify for outside sales

+ Function as the Growth Services inside sales lead, partnering with outside sales and/or the channel (as applicable) and both strategy and execution

+ Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes

+ Generate leads and cultivate relationships with decision makers in client organizations (Chief Technology Officer, Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC's services

+ Qualifying leads to established criteria including, solution interest, decision influence, deal scale, buying cycle, etc.

+ Develop trusted advisor capabilities by demonstrating a deep understanding of account business drivers, organizational imperatives, customer experience and acquisition challenges, and offer solutions utilizing persuasive win themes and effective sales strategies

+ Maintain strong knowledge of competitive, vertical and industry trends, and CX value propositions

+ Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution

**COMPENSATION & BENEFITS**

The anticipated starting salary range for individuals expressing interest in this position is $51,000 - $60,000 annually. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

+ Medical, dental, and vision

+ Tax-advantaged health care accounts

+ Financial and income protection benefits

+ Paid time off (PTO) and wellness time off

**Notice to external Recruiters and Recruitment Agencies:** TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

\#LI-CF1

\#LI-Remote

**Job:** _Marketing_

**Title:** _Lead Specialist, Demand Generation - Remote_

**Location:** _CO-Englewood_