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Leasing director skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Pieter Van Der Have,

Pieter Van Der Have

Below we've compiled a list of the most critical leasing director skills. We ranked the top skills for leasing directors based on the percentage of resumes they appeared on. For example, 19.4% of leasing director resumes contained real estate as a skill. Continue reading to find out what skills a leasing director needs to be successful in the workplace.

15 leasing director skills for your resume and career

1. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how leasing directors use real estate:

Directed marketing and leasing for regional full service commercial real estate development company portfolio.
Identified and analyzed prospective acquisition opportunities for owner based on specific real estate guidelines.

2. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how leasing directors use property management:

Coordinated initiatives with architects, contractors, marketing personnel, and property management individuals in driving progress and addressing/resolving issues.
Facilitated leasing transactions, performed due diligence and developed and retained beneficial relationships with listing brokers and property management teams.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how leasing directors use customer service:

Participated in daily public relations such as resident retention, dispute resolution and customer service in a high traffic environment.
Responded to customer service needs and maintained positive public relationships that increased occupancy rates and increased resident satisfaction.

4. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how leasing directors use yardi:

Worked extensively with Yardi management software for report preparation and tenant analysis.
Navigate through Yardi, LRO, Safe Rent, Outlook, Word, RentSentinel, LeaseLabs, and Resident Works.

5. Resident Relations

Here's how leasing directors use resident relations:

Supported business and assistant manager in resident relations and office direction.
Motivated leasing department for effective property collections and resident relations.

6. Resident Retention

Here's how leasing directors use resident retention:

Maintained current resident retention and secured new lease acquisitions by successful implementation of marketing strategies coupled with high satisfaction scores.
Reinforced trust and communication with residents to maintain higher resident retention.

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7. Lease Terms

Here's how leasing directors use lease terms:

Negotiated all lease terms from start to finish for new leases and lease renewals including economic, business and legal terms.
Show vacant apartments, explain pricing and lease terms, Property Polices, processing rental applications and negotiate lease renewals.

8. Market Surveys

A market survey is an effort in gathering information whether in group or on an individual basis about the target market -- products/services, customers and their preferences, trends in market prices, experience and expectations, etcetera for business managers to know their target customers and maintain competitiveness.

Here's how leasing directors use market surveys:

Researched competition to assess possible marketing programs and complete monthly market surveys.
Track and analyze competitor information to update market surveys.

9. Rent Payments

Rent Payments are a fixed amount through a contract made by the tenant and the landowner in return for being able to live in the property. They are mostly done on monthly or weekly basis.

Here's how leasing directors use rent payments:

Assist with renewals, preparing lease files with BlueMoon software, posting rent payments, minimize delinquencies.
Served as a back up for the Assistant Property Manager handling rent collections and process rent payments.

10. Square Feet

Here's how leasing directors use square feet:

Managed leasing of 3 million square feet of retail space in Texas, Louisiana, and Oklahoma.
Accelerated leasing efforts and secured 400,000 square feet of new leases valued at $64 million.

11. Retail Space

Here's how leasing directors use retail space:

Established marketing program for the leasing of commercial office and retail space.
Designed and built retail space within an anchor space per city code.

12. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how leasing directors use business development:

Implement sales, marketing and business development for 14 conventional apartment communities in Michigan and Ohio.
Directed sales and business development functions for fastest growing apartment locating service in the nation.

13. Occupancy Rate

Here's how leasing directors use occupancy rate:

Develop market strategies to increase occupancy rates in all regions based on specific demographics with a diverse marketing mix.
Cultivated excellent relationships with brokers and tenants to expedite occupancy rate, increase revenue and net asset value.

14. Icsc

Here's how leasing directors use icsc:

Requested speaker at ICSC and company breakouts on maximizing ancillary income opportunities.
Served as featured speaker at the 2006 International Council of Shopping Centers (ICSC) Specialty Retailing Program.

15. Lease Negotiations

Here's how leasing directors use lease negotiations:

Uncovered potential tenants and engaged in retailer letter of intent/lease negotiations and discussions.
Conducted lease negotiations with local governments and non-profit organizations.

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What skills help Leasing Directors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hard/technical skills are most important for leasing directors?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Up-to-date computer skills are certainly desirable. I don't necessarily recommend that a p.m. have plumbing or electrical skills, though a general understanding of building systems could frequently be very useful.

What skills stand out on leasing director resumes?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Communication and financial/accounting skills, closely followed by an understanding of how "smart" buildings function.

What soft skills should all leasing directors possess?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

People skills are always important but have to be tempered by legal and fiscal accountabilities. In many cases, the p.m. may end up being a project manager responsible for managing contracts and contractors.

Do you want to know more?

List of leasing director skills to add to your resume

The most important skills for a leasing director resume and required skills for a leasing director to have include:

Real Estate
Property Management
Customer Service
Yardi
Resident Relations
Resident Retention
Lease Terms
Market Surveys
Rent Payments
Square Feet
Retail Space
Business Development
Occupancy Rate
Icsc
Lease Negotiations
Lease Administration

Office Space
Lease Transactions
Background Checks
Rental Rates
Market Analysis
Space Planning
Market Trends
Apartment Homes
Tenant Improvements
Credit Reports
Apartment Community
Resident Events
Community Events
Facebook
Site Selection
Evictions

Lease Contracts
Office Buildings
Craigslist
Lease Applications
Capital Improvements
Construction Projects
Market Rents
Rent Collection
Onesite
Community Policies
Commercial Property
Yardi Voyager
Community Outreach
Local Businesses
Resident Functions
Commercial Leases

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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