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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Anchorage, AK | $38,909 | $18.71 |
| 2 | Framingham, MA | $38,603 | $18.56 |
| 3 | Seattle, WA | $38,112 | $18.32 |
| 4 | Urban Honolulu, HI | $37,890 | $18.22 |
| 5 | Washington, DC | $37,513 | $18.04 |
| 6 | Minneapolis, MN | $36,488 | $17.54 |
| 7 | New York, NY | $35,811 | $17.22 |
| 8 | San Diego, CA | $35,440 | $17.04 |
| 9 | New Haven, CT | $35,290 | $16.97 |
| 10 | Newport, RI | $35,273 | $16.96 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $92,460 | $44 | - |
| 2 | Customer Service Executive | $87,192 | $42 | - |
| 3 | Customer Service Senior Associate | $80,566 | $39 | - |
| 4 | Telephone Service Adviser | $75,558 | $36 | - |
| 5 | Customer Solutions Specialist | $75,360 | $36 | - |
| 6 | Customer Account Executive | $75,052 | $36 | - |
| 7 | Customer Relationship Specialist | $74,976 | $36 | - |
| 8 | Service Consultant | $74,720 | $36 | - |
| 9 | Service Advisor | $74,275 | $36 | - |
| 10 | Senior Representative | $73,664 | $35 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Customer Service Representative | Chantilly, VA | 06/09/2025 | $39,000 |
| Bilingual Mortgage Origination-Customer Service Representative | Indianapolis, IN | 06/05/2025 | $41,740 |
| Mortgage Servicing-Customer Service Representative | Albuquerque, NM | 06/04/2025 | $37,566 |
| Rental Housing Customer Service Representative | Albuquerque, NM | 05/16/2025 | $37,566 |
| Bilingual FHA Mortgage Origination-Customer Service Representative | Indianapolis, IN | 04/22/2025 | $41,740 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Northrop Grumman | $37,787 | $18 | 4 |
| 2 | Biogen | $35,536 | $17 | - |
| 3 | Lockheed Martin | $35,243 | $17 | 9 |
| 4 | Booz Allen Hamilton | $35,173 | $17 | 5 |
| 5 | Dynetics | $33,978 | $16 | - |
| 6 | Gilead Sciences | $33,757 | $16 | - |
| 7 | Amgen | $32,576 | $16 | 1 |
| 8 | SAIC | $30,996 | $15 | - |