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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $45,833 | $22.04 |
| 2 | Boston, MA | $43,994 | $21.15 |
| 3 | Seattle, WA | $43,730 | $21.02 |
| 4 | San Diego, CA | $42,718 | $20.54 |
| 5 | Wilmington, DE | $40,615 | $19.53 |
| 6 | Hoboken, NJ | $39,362 | $18.92 |
| 7 | Dover, NH | $39,242 | $18.87 |
| 8 | Great Falls, MT | $38,526 | $18.52 |
| 9 | Philadelphia, PA | $38,524 | $18.52 |
| 10 | Cranston, RI | $38,462 | $18.49 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $117,047 | $56 | - |
| 2 | Customer Service Expert | $115,453 | $56 | - |
| 3 | Customer Service Executive | $91,706 | $44 | - |
| 4 | Service Consultant | $83,220 | $40 | - |
| 5 | Special Service Associate | $83,103 | $40 | - |
| 6 | Account Executive/Customer Service | $76,287 | $37 | - |
| 7 | Service Specialist | $72,525 | $35 | - |
| 8 | Product Service Associate | $70,277 | $34 | - |
| 9 | Sales And Service Associate | $67,298 | $32 | - |
| 10 | Customer Service Professional | $63,789 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Safeco Insurance | $51,246 | $25 | - |
| 2 | State Farm Insurance Agency | $41,176 | $20 | 2 |
| 3 | American Family Insurance | $36,683 | $18 | 5 |
| 4 | Gallagher | $36,497 | $18 | - |
| 5 | Mutual of Omaha | $35,122 | $17 | 3 |
| 6 | Erie Insurance | $34,983 | $17 | - |
| 7 | Cigna | $34,853 | $17 | 8 |
| 8 | Allstate | $34,799 | $17 | 49 |
| 9 | The Travelers Companies | $34,769 | $17 | - |
| 10 | Farmers Insurance | $34,659 | $17 | 59 |
| 11 | Progressive | $34,375 | $17 | - |
| 12 | Auto-Owners Insurance | $34,374 | $17 | 2 |
| 13 | The Cincinnati Insurance Companies | $34,306 | $16 | 1 |
| 14 | AmTrust Financial | $34,264 | $16 | - |
| 15 | Centene | $34,154 | $16 | 3 |
| 16 | Unum | $33,798 | $16 | - |
| 17 | Elevance Health | $33,651 | $16 | - |
| 18 | Assurant | $33,521 | $16 | 3 |
| 19 | UnitedHealth Group | $31,155 | $15 | 64 |
| 20 | Aflac | $28,736 | $14 | - |