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Loan counselor vs loan manager

The differences between loan counselors and loan managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a loan counselor, becoming a loan manager takes usually requires 4-6 years. Additionally, a loan counselor has an average salary of $49,002, which is higher than the $39,623 average annual salary of a loan manager.

The top three skills for a loan counselor include phone calls, payment arrangements and federal regulations. The most important skills for a loan manager are loan applications, customer service, and real estate.

Loan counselor vs loan manager overview

Loan CounselorLoan Manager
Yearly salary$49,002$39,623
Hourly rate$23.56$19.05
Growth rate4%4%
Number of jobs35,92511,965
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 59%
Average age4545
Years of experience26

Loan counselor vs loan manager salary

Loan counselors and loan managers have different pay scales, as shown below.

Loan CounselorLoan Manager
Average salary$49,002$39,623
Salary rangeBetween $37,000 And $63,000Between $27,000 And $58,000
Highest paying CityNew York, NYJersey City, NJ
Highest paying stateNew YorkNew Jersey
Best paying companyMortgage Inv. GroupPacific Investment Management Company LLC
Best paying industryFinanceFinance

Differences between loan counselor and loan manager education

There are a few differences between a loan counselor and a loan manager in terms of educational background:

Loan CounselorLoan Manager
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Loan counselor vs loan manager demographics

Here are the differences between loan counselors' and loan managers' demographics:

Loan CounselorLoan Manager
Average age4545
Gender ratioMale, 37.1% Female, 62.9%Male, 46.5% Female, 53.5%
Race ratioBlack or African American, 9.2% Unknown, 4.6% Hispanic or Latino, 16.1% Asian, 6.4% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 9.2% Unknown, 4.6% Hispanic or Latino, 15.9% Asian, 6.4% White, 63.5% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between loan counselor and loan manager duties and responsibilities

Loan counselor example responsibilities.

  • Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
  • Experience in SBA underwriting that has produce SBA loan approval.
  • Perform account reviews to ensure associates perform logical progressions of collection efforts and maintain FDCPA guidelines.
  • Provide early delinquency counseling to CalHFA customers who have conventional or FHA type of loans.
  • Exercise servicing standards put in place by the FHA, VA, USDA and other private labels.
  • Resolve accounts using effective negotiating tools and appropriate system documentation in accordance with FDCPA and company's guidelines.
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Loan manager example responsibilities.

  • Reduce downtime by completing reports on ATM and repairs and managing service calls.
  • Manage loan origination underwriting and funding teams for dealer and consumer financial products and services.
  • Ensure all loan origination procedures are followed according to bank and federal guidelines.
  • Back up to member services, ATM and vault teller when need.
  • Front end manual and AUS underwriting of FHA purchase, new construction and refinance transactions.
  • Include supervising a staff of five in submitting VA and FHA loans for guaranty and insuring.
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Loan counselor vs loan manager skills

Common loan counselor skills
  • Phone Calls, 14%
  • Payment Arrangements, 12%
  • Federal Regulations, 8%
  • Outbound Collection Calls, 6%
  • Inbound Calls, 6%
  • FDCPA, 4%
Common loan manager skills
  • Loan Applications, 20%
  • Customer Service, 9%
  • Real Estate, 9%
  • Loan Portfolio, 5%
  • Origination, 5%
  • Corporate Financial Statements, 4%

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