Transactions Specialist I (Rotating 1st and 3rd)
Loan servicing specialist job in Charlotte, NC
Are you detail oriented and enjoy a production-based environment that offers career growth? As a Remittance Processor in Receivables Operations, you will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy daily.
Job responsibilities:
Prepare batches of work by extracting checks and remittances from envelopes
Input data into the system while following standard operating procedures and customer specific instructions for processing
Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images
Verify negotiability of checks through customer specific instructions for processing
Lift and move mail trays weighing up to 50 pounds
Work in all areas/departments of production as needed and contributing to meeting team goals
Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager
Required qualifications, skills and capabilities:
Detail-oriented
Good oral and written communication skills
Production environment, focus around meeting deadlines
You will need basic computer skills and knowledge of Microsoft applications
Alpha/Numeric data entry and typing skills - with excellent accuracy
Must be a team player and maintain a positive attitude
Physical requirements: Sitting - up to 95% of the time, Standing - up to 10% of the time, Lifting - up to 5% of the time and up to 50 pounds; Walking - up to 10% of the time
Work Schedule: Monday - Friday / 7am - 3:30pm and will rotate to 3rd shift and work 11:30pm - 8am during the months of January, June, September, and October, and April will be 7pm - 7am
Shift differential: 15% when working 3rd shift
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
A Government Security Clearance may be required for this position. This includes, but is not limited to:
Fingerprints
Credit Check
Employment History
Tax Filing History (possibly)
References (possibly)
Proof of U.S. Legal Permanent Residence up to 3 year
Auto-ApplyLoan Specialist
Loan servicing specialist job in Charlotte, NC
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyCommercial Loan Closing Specialist
Loan servicing specialist job in Charlotte, NC
The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending.
Key Responsibilities / Essential Functions
* Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions.
* Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details.
* Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan.
* Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy.
* Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations.
* Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence.
* Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking.
* Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
* High school diploma or equivalent
Required:
* 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required.
* Knowledge of basic legal concepts including real estate transactions.
* Knowledge of commercial loan products and services.
* Well-developed written and verbal business communication.
* Proficient administrative and organizational skills.
* Self-motivated with attention to detail.
* Ability to prioritize duties and work independently.
* Ability to meet designated deadlines while remaining flexible to changing assignments.
* Proficient in Microsoft Office products.
Preferred:
* College degree in business or related field.
* Experience with LaserPro.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
* This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
* Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
* Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
* The employee will frequently communicate and must be able to exchange accurate information with others.
* The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
Loan Processor
Loan servicing specialist job in Charlotte, NC
Job Title: Loan Processor
We are seeking an experienced and detail-oriented Processor to join our lending operations team. The ideal candidate will have deep familiarity with residential investment lending, particularly Fix-and-Flip and DSCR loan programs. This role is critical in ensuring the efficient and accurate processing of loans from submission to closing, supporting investors and borrowers with a seamless and responsive experience.
Key Responsibilities
Loan Intake & Initial Review
Review and validate loan applications and required documentation (credit, income, entity docs, purchase contracts, etc.)
Ensure completeness and accuracy prior to submission to underwriting
Set up files in LOS (Loan Origination System) and maintain all documentation in compliance with internal and regulatory standards
Borrower Communication & Support
Act as the primary point of contact for borrowers, brokers, and the sales team throughout the processing cycle
Clearly communicate outstanding document needs, next steps, and timelines
Coordination & Pipeline Management
Coordinate with third parties, including title companies, inspections, insurance agents, and closing agents.
Monitor and manage a pipeline of active loans to ensure all files are progressing toward timely closings
Follow up with internal underwriting and credit teams for file decisions and escalations as needed
Verify compliance with loan program guidelines, investor overlays, and risk tolerances
Requirements
Requirements
Education & Experience
Experience processing loans for real estate investors (single-family, multi-family, short-term bridge loans)
Familiarity with various ownership structures (LLCs, corporations, trusts)
Technical Skills
Strong understanding of loan documents, title reports, and property insurance requirements
Ability to read and interpret credit, background, entity documents, and title reports
Soft Skills
High attention to detail and organizational skills
Excellent written and verbal communication
Strong problem-solving abilities and a proactive, solutions-oriented mindset
Ability to thrive in a fast-paced, deadline-driven environment
Benefits
Base Salary Range
Entry-Level (1-2 years, limited fix-and-flip/DSCR exposure):
$55,000 - $65,000
Mid-Level (3-5 years with relevant experience):
$65,000 - $70,000
Compensation & Benefits
Competitive salary plus bonus opportunity
Health, dental, life, and vision insurance
401(k) with company match
Remote or hybrid flexibility depending on location
In addition to your resume, please complete the following job fit assessment as part of your application:
********************************************************************
Auto-ApplySenior Commercial Mortgage Loan Administration Specialist-CRE
Loan servicing specialist job in Charlotte, NC
About this role:
Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist within Commercial Real Estate (CRE). This role will support a high volume CRE Community Lending and Investment portfolio.
In this role, you will:
Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio
Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables
Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements
Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff
Work closely with both origination and central analysts in the preparation of loan approval documents
Required Qualifications:
4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
2+ years Commercial Real Estate Operations Experience
Proficiency using Microsoft Office applications
Loan IQ (LIQ) experience
Wholesale Lending experience
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $133,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
25 Dec 2025
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Foreclosure Specialist
Loan servicing specialist job in Charlotte, NC
Job DescriptionDescription:
McMichael Taylor Gray , LLC is seeking a Foreclosure Specialist for our Charlotte, North Carolina office location. The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline.
Requirements:
Maintain an assigned a portfolio of loans that are in foreclosure to ensure that the loans are properly and timely processed
Able to properly document the case management system with the progress and/or current status of the file
Ability to pinpoint files that are not moving forward fast enough and accurately communicate what is needed in order to proceed
Ensure adherence to client, state, and federal requirements
Ability to enter and verify that the correct data is in the case management system
Accurately draft foreclosure documents for attorney review, i.e. debt affidavits, payoffs, and reinstatement quotes
Calendar regular follow-up requests for outstanding items
Accountable for assigned daily workload and work in advance of upcoming deadlines
Responsible for special projects and reporting required by clients
Comfortable with handling incoming calls from borrowers in default
Ability to perform basic mathematical calculations and tasks requiring detail, concentration, and accuracy;
Place outbound calls to the Clerk of Court, Register of Deeds, Sheriff
Required Skills/Abilities:
Working knowledge of foreclosure law and terminology
Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors.
Proficient with MS Outlook, MS Excel and MS Word
Well organized, effective time management, prioritize and allocate workload for optimum efficiency
Strong verbal and written communication skills
Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
Strong work and business ethics; Self-motivated and able to work independently and as a Team Player
Effective problem solving skills
Attention to detail
Working knowledge of client systems including Black Knight/LPS, Tempo, and CaseAware
Physical Requirements and Working Conditions:
General high-volume, fast-paced work environment
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at
Occasional overtime may be required
Commercial Loan Closing Specialist
Loan servicing specialist job in Charlotte, NC
The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending.
Key Responsibilities / Essential Functions
Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions.
Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details.
Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan.
Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy.
Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations.
Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence.
Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking.
Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
High school diploma or equivalent
Required:
3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required.
Knowledge of basic legal concepts including real estate transactions.
Knowledge of commercial loan products and services.
Well-developed written and verbal business communication.
Proficient administrative and organizational skills.
Self-motivated with attention to detail.
Ability to prioritize duties and work independently.
Ability to meet designated deadlines while remaining flexible to changing assignments.
Proficient in Microsoft Office products.
Preferred:
College degree in business or related field.
Experience with LaserPro.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
Mortgage Loan Processor
Loan servicing specialist job in Charlotte, NC
Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC!
If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending!
PrimeLending continues to grow by leaps and bounds:
•Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine
•Competitive Benefits and 401K match
•Fantastic "One Team-One Purpose" Culture and Core Values
•Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014
•Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts.
What is unique for our Loan Processors?
•Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise
•Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department
•The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding
Job Description
Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s).
•Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
•Maintains and updates loan application information within loan origination software and other applications.
•As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
•Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
•Calculates income, reviews assets and liabilities.
•Reviews all disclosures for completeness and compliance.
•Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions. •Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
•May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards. •May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
•May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management. •May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications.
•Updates loan officer, loan officer assistant, realtors, builders and customers on loan status. •Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
•Maintains a professional image and adheres to standards consistent with company policies and procedures.
•Other duties as assigned.
Qualifications
•High school diploma or equivalent.
•3+ years of Mortgage Processing experience
•Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
•Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
•Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Mortgage Closer | Sage Home Loans
Loan servicing specialist job in Charlotte, NC
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
As a Mortgage Loan Closer at Sage Home Loans, you'll play a key role in delivering seamless, accurate, and timely loan closings that reflect our mission to make mortgage simple. This role embodies our values-putting clients first through exceptional service, thinking like an owner by managing each detail with care and accountability, and winning the right way by maintaining integrity and compliance in every transaction. You'll collaborate across teams to ensure every closing experience is clear, efficient, and human-centered, always striving to get better every day and leave the woodpile higher than you found it.
What You'll Do
Serve as a key point of contact for all parties throughout the closing process, including Loan Officers, Realtors, Borrowers, Attorneys, and Title Companies.
Manage loan closings to meet contract deadlines and rate lock expiration dates.
Close Conventional, FHA, and VA residential mortgages.
Ensure loan files and documentation comply with company, investor, and regulatory standards.
Verify that documents are drawn within posted turn times and consistently meet deadlines.
Process a minimum of 3 files per day during standard business operations, with flexibility for changing volume as directed by management.
Reconcile and approve Closing Disclosures, ensuring accuracy and compliance.
Review Closing Disclosures with borrowers and schedule closings.
Prepare and deliver complete, compliant closing packages.
Maintain organized and accurate digital filing of all documentation using system checklists and job aides.
Collaborate with processing, underwriting, and post-closing departments to resolve issues and ensure completeness of closing packages.
Develop an in-depth understanding of the entire loan lifecycle to anticipate and manage dependencies within the closing process.
Perform other duties as assigned.
Maintain customer satisfaction scores of 4.75 or higher.
What We're Looking For
Solid understanding of TRID guidelines and compliance requirements.
Experience with Conventional, FHA, and VA loan programs (preferred).
Working knowledge of Encompass loan origination software (preferred).
Exceptional attention to detail and commitment to accuracy.
Strong written and verbal communication skills.
Ability to manage multiple priorities independently while meeting deadlines.
Proactive and dependable work ethic with a strong sense of urgency.
Compensation
USA Compensation Range: $31.25
*Note actual compensation is based on geographic location, qualifications, and experience.
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
Who We Are:
Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.
Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
If you are based in California, we encourage you to read this important information for California residents linked here.
Auto-ApplyMortgage Relationship Specialist
Loan servicing specialist job in Charlotte, NC
Job Grade: 7 primary functions: Facilitate the completion of real estate loan applications and provide support throughout the loan application process. Answer all borrower inquiries and respond to requests with accurate information regarding member accounts and loan requests. Serve as primary resource between the mortgage department and the branch network. Assist the department staff with all administrative functions. Provide information or assistance as needed to ensure branch employees and members receive a high level of service.
responsibilities:
Answers incoming phone calls and emails, resolves customer inquiries within prescribed authority, make recommendations on additional credit union products and services, and direct members to the appropriate credit union employee. Prepares and monitors mortgage application and pipeline reports.
Directly supports the day-to-day functions of the department and handles all administrative duties.
Responsible for reviewing and uploading files to electronic storage system. Handle documents and tasks related to faxing, archiving, scanning, and filing.
Responsible for timely review of HMDA data.
Possess the ability to work as a team member with consistent courteous and professional behavior toward members and coworkers.
Order title work, real estate appraisal and flood certification on an as needed basis.
Monitor Mortgage departmental workflow in accordance with established guidelines, as assigned.
Keep abreast of changes within mortgage industry.
May be required to travel; attend branch meetings, deliver closing packages, payoffs, et cetera.
Comply with all Federal regulations, Credit Union policies and procedures, including Bank Secrecy and the USA Patriot Act.
Perform job duties in accordance with the Credit Union's values, mission and vision.
Perform other various duties as assigned.
minimum requirements:
1. Associate degree and/or a minimum of two years' work experience in mortgage field and/or sales role for a financial institution. General lending experience preferred.
2. Sales-oriented individual with friendly and persuasive personality, possessing good written and verbal communication skills.
3. Knowledge of Credit Union's products and services.
4. Professional, well-developed interpersonal skills essential for conversing with loan applicants and projecting a positive image.
5. Willingness to become a certified Notary if required.
6. Ability to assume responsibility, display initiative, exercise good judgement, and make and act upon decisions with minimal supervision.
7. Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO).
Mitigation Specialist
Loan servicing specialist job in Charlotte, NC
Job DescriptionWill Report to Mitigation Manager: What does a Mitigation Specialist with Paul Davis do?
Serve others within your community in their time of need
Make a difference for others that have had a disaster strike their property
Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
Be empathetic and show a sense of urgency while communicating through modern technology
Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.
Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.
Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.
Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.
Team Compensation and Benefits:
Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Monthly cross-training opportunities to advance your career
Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
Paid training
Bonus program for performance
Referral program
Great culture and team dynamic
Hourly pay: $17.00 to $24.00/hour based on experience and certifications
Team Qualifications (Requirements):
Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Fluent in English
Clean criminal background check
Senior Commercial Mortgage Loan Administration Specialist-CRE
Loan servicing specialist job in Charlotte, NC
About this role:
Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist within Commercial Real Estate (CRE). This role will support a high volume CRE Community Lending and Investment portfolio.
In this role, you will:
Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio
Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables
Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements
Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff
Work closely with both origination and central analysts in the preparation of loan approval documents
Required Qualifications:
4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
2+ years Commercial Real Estate Operations Experience
Proficiency using Microsoft Office applications
Loan IQ (LIQ) experience
Wholesale Lending experience
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $133,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
25 Dec 2025
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyMortgage Loan Specialist
Loan servicing specialist job in Charlotte, NC
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
Provide highest quality member service through the origination of quality residential mortgage and equity loan applications received through all delivery channels across the organization.
Duties
Receive and assist in the completion of real estate related loan applications, while serving as the primary point of contact for applicants during the application and initial approval stages.
Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications, and obtaining required documentation to facilitate initial loan approval.
Determine applicant(s) needs and offer appropriate mortgage products.
Independently assess applicant(s) credit worthiness, and affordability, with the ability/authority to extend initial pre-approval to applicant(s).
Identify, develop, and maintain a source of referrals for new mortgage lending opportunities.
Follow up with prequalified applicants and on other leads in a timely and effective manner.
Properly price and disclose loan applications.
Coordinate member engagement with Real Estate Lending Processing Center within Loan Administration.
Make recommendations regarding other Credit Union products and services.
Assist membership with servicing of existing mortgage and home equity loans.
Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
Educate members on available services and make recommendations based on their needs.
Ensures well documented, easy to review loan application history notes within the Loan Origination System.
Support branch employees with all real estate related needs and ensuring employees have the information needed in order to be comfortable referring all potential applicants to discuss mortgage lending opportunities.
Engage with the community on a regular basis by meeting with realtors and other third parties as well as attending community events in order to build and maintain mortgage loan pipeline.
Answer phone and perform other clerical duties as needed.
Complete additional tasks assigned by management.
Requirements
4-year degree, CCUE Certification, or Associate in Arts degree or Associate in Science degree via the North Carolina College Transfer Program (NC-CTP) preferred.
Minimum of 2 years' lending experience.
Must possess the highest level of integrity and objectivity.
Must possess excellent communication skills, both verbal and written.
Must be able to communicate with branch personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
Must have strong networking and relationship development skills.
Meets compliance and regulatory standards.
Makes lending decisions consistent with SECU loan policies.
Has registered as an active MLO with the NMLS.
Must be organized and detail oriented.
Must be willing to engage in ongoing training and professional development.
Must have basic computer skills.
Must be able to speak English fluently.
Must understand and be dedicated to the Credit Union philosophy and work ethic.
Must adhere to the work schedule and attendance policies established by the Credit Union.
Job Environment
Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Possibility of remote/hybrid work.
Physical Demands
Must be able to comprehend and carry out job demands.
Job requires a substantial amount of sitting.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Use hands and fingers to press telephone keypad and lift telephone receiver.
Must be able to comprehend phone calls.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Auto-ApplyLoan Processor (On-Site)
Loan servicing specialist job in Cornelius, NC
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer and/or loan officer in a professional and effective manner. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.
Job Responsibilities:
Perform a thorough review and analysis of borrower's credit, employment, income and assets as required by the particular loan program before submitting to underwriting.
Assemble the complete loan package in proper order for underwriting.
Verify all required documentation (pre-underwrite) in the file.
Complete the required loan checklist.
Verify that an application is complete and accurate; and identify any potential issues that may arise in underwriting.
Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents. Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan.
Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
Verify that vendor orders are complete, invoices received, and in the applicant's efile.
Manage pipeline by completing and submitting reports within allotted turn-around times.
Assist set-up of loans.
Document all communication related to the loan application in the conversation log.
Train and help supervise new loan processors and other processing personnel.
Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC. investors.
Qualifications and Skills:
High School Diploma or equivalent.
A minimum of 5 years' residential mortgage processing experience.
Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents preferred.
Excellent math and analytical skills.
Excellent communication skills.
Prioritization skills.
Encompass experience.
Knowledge of DU, LP, Microsoft Office & Windows.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyLoan Processor
Loan servicing specialist job in Charlotte, NC
Job Description
Job Title: Loan Processor
We are seeking an experienced and detail-oriented Processor to join our lending operations team. The ideal candidate will have deep familiarity with residential investment lending, particularly Fix-and-Flip and DSCR loan programs. This role is critical in ensuring the efficient and accurate processing of loans from submission to closing, supporting investors and borrowers with a seamless and responsive experience.
Key Responsibilities
Loan Intake & Initial Review
Review and validate loan applications and required documentation (credit, income, entity docs, purchase contracts, etc.)
Ensure completeness and accuracy prior to submission to underwriting
Set up files in LOS (Loan Origination System) and maintain all documentation in compliance with internal and regulatory standards
Borrower Communication & Support
Act as the primary point of contact for borrowers, brokers, and the sales team throughout the processing cycle
Clearly communicate outstanding document needs, next steps, and timelines
Coordination & Pipeline Management
Coordinate with third parties, including title companies, inspections, insurance agents, and closing agents.
Monitor and manage a pipeline of active loans to ensure all files are progressing toward timely closings
Follow up with internal underwriting and credit teams for file decisions and escalations as needed
Verify compliance with loan program guidelines, investor overlays, and risk tolerances
Requirements
Requirements
Education & Experience
Experience processing loans for real estate investors (single-family, multi-family, short-term bridge loans)
Familiarity with various ownership structures (LLCs, corporations, trusts)
Technical Skills
Strong understanding of loan documents, title reports, and property insurance requirements
Ability to read and interpret credit, background, entity documents, and title reports
Soft Skills
High attention to detail and organizational skills
Excellent written and verbal communication
Strong problem-solving abilities and a proactive, solutions-oriented mindset
Ability to thrive in a fast-paced, deadline-driven environment
Benefits
Base Salary Range
Entry-Level (1-2 years, limited fix-and-flip/DSCR exposure):
$55,000 - $65,000
Mid-Level (3-5 years with relevant experience):
$65,000 - $70,000
Compensation & Benefits
Competitive salary plus bonus opportunity
Health, dental, life, and vision insurance
401(k) with company match
Remote or hybrid flexibility depending on location
In addition to your resume, please complete the following job fit assessment as part of your application:
********************************************************************
Senior Commercial Mortgage Loan Administration Specialist-CRE
Loan servicing specialist job in Charlotte, NC
**About this role:** Wells Fargo is seeking a **Senior Commercial Mortgage Loan Administration Specialist** within **Commercial Real Estate (CRE).** This role will support a high volume CRE Community Lending and Investment portfolio. **In this role, you will:**
+ Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio
+ Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables
+ Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
+ Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements
+ Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff
+ Work closely with both origination and central analysts in the preparation of loan approval documents
**Required Qualifications:**
+ 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 2+ years Commercial Real Estate Operations Experience
+ Proficiency using Microsoft Office applications
+ Loan IQ (LIQ) experience
+ Wholesale Lending experience
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $133,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
25 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-504343
Foreclosure Specialist
Loan servicing specialist job in Charlotte, NC
McMichael Taylor Gray , LLC is seeking a Foreclosure Specialist for our Charlotte, North Carolina office location. The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline.
Requirements
Maintain an assigned a portfolio of loans that are in foreclosure to ensure that the loans are properly and timely processed
Able to properly document the case management system with the progress and/or current status of the file
Ability to pinpoint files that are not moving forward fast enough and accurately communicate what is needed in order to proceed
Ensure adherence to client, state, and federal requirements
Ability to enter and verify that the correct data is in the case management system
Accurately draft foreclosure documents for attorney review, i.e. debt affidavits, payoffs, and reinstatement quotes
Calendar regular follow-up requests for outstanding items
Accountable for assigned daily workload and work in advance of upcoming deadlines
Responsible for special projects and reporting required by clients
Comfortable with handling incoming calls from borrowers in default
Ability to perform basic mathematical calculations and tasks requiring detail, concentration, and accuracy;
Place outbound calls to the Clerk of Court, Register of Deeds, Sheriff
Required Skills/Abilities:
Working knowledge of foreclosure law and terminology
Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors.
Proficient with MS Outlook, MS Excel and MS Word
Well organized, effective time management, prioritize and allocate workload for optimum efficiency
Strong verbal and written communication skills
Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
Strong work and business ethics; Self-motivated and able to work independently and as a Team Player
Effective problem solving skills
Attention to detail
Working knowledge of client systems including Black Knight/LPS, Tempo, and CaseAware
Physical Requirements and Working Conditions:
General high-volume, fast-paced work environment
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at
Occasional overtime may be required
Mortgage Loan Processor
Loan servicing specialist job in Charlotte, NC
Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending!
PrimeLending continues to grow by leaps and bounds:
•Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine
•Competitive Benefits and 401K match
•Fantastic "One Team-One Purpose" Culture and Core Values
•Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014
•Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts.
What is unique for our Loan Processors?
•Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise
•Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department
•The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding
Job Description
Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s).
•Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
•Maintains and updates loan application information within loan origination software and other applications.
•As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
•Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
•Calculates income, reviews assets and liabilities.
•Reviews all disclosures for completeness and compliance.
•Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
•Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
•May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.
•May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
•May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management.
•May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications.
•Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.
•Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
•Maintains a professional image and adheres to standards consistent with company policies and procedures.
•Other duties as assigned.
Qualifications
•High school diploma or equivalent.
•3+ years of Mortgage Processing experience
•Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
•Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
•Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Loan Processor II | Sage Home Loans
Loan servicing specialist job in Charlotte, NC
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
As a Loan Processor on our high-performing Mortgage Operations team, you'll be at the heart of delivering life-changing outcomes for our clients-guiding them through one of the most important financial decisions of their lives with care, precision, and speed. You'll manage a pipeline of 30+ refi loans, collaborating daily with Mortgage Loan Originators, Underwriters, Closers, and other teammates who share a relentless focus on client-first service and doing the right thing, always. Our team is a tight-knit group of pros who take our work seriously-but not ourselves-and we hold each other accountable to getting better every day. You'll be empowered to solve problems, drive loans to closing, and leave the woodpile higher by making a measurable difference in our clients' lives. If you're energized by a fast-paced environment where ownership, integrity, and impact matter, this is where you belong.
What You'll Do
Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30+ loans at a time
Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process
Handle all loan documentation and meet deadlines consistently
Establish strong upfront relationships with borrowers and guide them through the loan process
Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values
Verify and analyze all required financial and legal documentation from pre-approval to closing, ensuring loan files are complete and satisfy underwriting conditions
Proactively identify and mitigate potential issues that may arise during the origination process
Collaborate with internal and external teams to drive loans to a timely and successful closing
Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates
What We're Looking For
2-3 years of experience actively managing a pipeline of residential mortgage loans
A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo
Knowledge of agency conventional underwriting product guidelines
Proficient in the Encompass loan origination system and the Microsoft Office suite
Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process
Highly organized, detail-oriented, and capable of solving problems independently
Compensation
USA Compensation Range: $24.03/ hour
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Who We Are:
Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.
Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
If you are based in California, we encourage you to read this important information for California residents linked here.
#SM
Auto-ApplyMortgage Servicing Specialist
Loan servicing specialist job in Charlotte, NC
Job Grade: 6 primary functions: Provide for accurate servicing of mortgage loans by resolving members' questions/issues regarding post-closing mortgage loan transactions electronically, by telephone, or through mail. Provide accurate loan servicing to the membership by utilizing knowledge of mortgage loan products and servicing procedures.
responsibilities:
Handle post closing member questions/issues on mortgage loan transactions electronically, by telephone, or through mail. Provide accurate loan information to the membership by utilizing knowledge of mortgage loan products and servicing procedures.
Thoroughly review executed closing packages in accordance with the servicing checklist and notify Processors when corrective action is required. Ensure all documentation is current and was accurately recorded.
Efficiently prepare, assemble, and store post-closing files.
Process mortgage payoffs, ensure timely lien cancellation, and provide verification of lien satisfaction as needed.
Collect, track and manage escrow related declarations and invoices. Disburse escrow related payments as scheduled.
Perform HMDA reporting and conduct an accurate escrow analysis annually.
Review daily mortgage transaction reports and make any necessary adjustments or corrections in an expedient manner.
Process requests for lien subordination and prepare request packages for underwriting review.
Maintain the integrity of all members' records in a confidential manner.
Handle all administrative duties to ensure members receive excellent quality service.
Keep abreast of changes in mortgage lending.
Knowledge of Credit Union's products and services.
Possess the ability to work as a team member and consistently be courteous and professional towards members and coworkers.
Comply with all Federal regulations, Credit Union policies and procedures, including Bank Secrecy and the USA Patriot Act.
Perform job duties in accordance with the Credit Union's values, mission and vision.
Perform other duties as assigned.
minimum requirements:
Detail-oriented, team player that possesses good written and verbal communication skills.
Knowledge of mortgage products and services.
One year of work experience in mortgage servicing for a financial institution preferred.
Required to become a certified Notary.
Self-starter with ability to prioritize efficiently.