ERP Specialist
Loan servicing specialist job in New Berlin, WI
Supports and enhances the Company's ERP applications (Infor/Syteline), encompassing manufacturing, supply chain, order management and financials. Works cross-functionally to analyze business needs, improve processes, and implement ERP solutions that drive efficiency and growth.
Essential Duties and Responsibilities
Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring.
Analyze information, methods, systems and procedures to determine the most useful business solutions for the company.
Configure and maintain ERP modules, such as Fact Trak, CRM and EDI.
Test and troubleshoot interactions between systems to take advantage of new and more effective ways of providing needed information.
Manage data entry, perform data integrity checks and generate reports to provide business insights.
Collaborate across departments to deliver ERP solutions that improve operations, align with business processes and support decision making.
Provide user training, refresher courses, and ongoing support to improve ERP adoption and system utilization.
Maintain documentation and report project progress.
Coordinate with IT, senior leaders and vendors to deploy new modules and potential add-on solutions.
Interpret analysis and make recommendations to senior leaders.
Maintain security and compliance with ERP regulations as needed.
Other duties as assigned.
Minimum Qualifications
Bachelor's degree in Business, IT or related field.
3 years of Infor/Syteline ERP experience.
3 years of business analysis and project management experience.
Proficiency in Microsoft SQL
Strong understanding of manufacturing operations, workflows, and process flows.
Demonstrated experience in ERP implementations, software deployment, testing, and troubleshooting.
Self-motivated with the ability to manage multiple priorities.
Commitment to continuous improvement and innovation.
Physical Demands
Sit at a desk for up to 8 hours per day, constantly performing repetitive motions to use a personal computer and other office equipment.
Must be able to lift and carry up to 15 pounds
Gen AI Specialist
Loan servicing specialist job in Dearborn, MI
Job Description & Skill Requirement:
Core Responsibilities
• Design and build advanced AI-driven systems utilizing LLMs (e.g., Azure OpenAI GPT
Models, Claude, Llama, Mistral, Gemini, and open-source models) for tasks such as text
understanding, generation, summarization, and contextual reasoning within engineering
workflows.
• Architect and deploy agentic pipelines (multi-agent systems, autonomous LLM agents,
chain-of-thought/reasoning systems) for process automation, decision support, and
engineering knowledge orchestration.
• Develop and implement Advanced Retrieval-Augmented Generation (RAG) solutions -
combining LLMs with vector databases, search engines, and enterprise knowledge sources
for high-fidelity document analysis and Q&A.
• End-to-End automation of complex human-in-the-loop processes by chaining LLMs, expert
systems, and external tools using orchestration frameworks (such as LangChain,
LlamaIndex, Haystack, CrewAI, etc.).
• Evaluate, select, and integrate modern and emerging AI tools, APIs, and infrastructure
(LLMOps, vector stores, document loaders, prompt management, agents frameworks, etc).
• Fine-tune, deploy, and monitor LLMs on private/in-house datasets to solve unique domain
challenges and maintain compliance/privacy.
• Stay current with the fast-evolving AI landscape (open weights, small/efficient models,
guardrails, synthetic data, evaluation techniques, multimodal models, etc.), and bring new
approaches into the organization.
Preferred:
• Experience optimizing for model cost, latency, reliability, and scaling in production.
• Understanding of privacy, security, and compliance in LLM/AI applications (PII scrubbers,
access controls, audit trails).
• Experience orchestrating multi-agent/agentic workflows (CrewAI, AutoGen, OpenAgents,
etc.).
• Familiarity with CI/CD for AI pipelines, containerization (Docker), and cloud AI services
(Azure ML, AWS Sagemaker, GCP Vertex).
Parent Peer Specialist-SHINE **$5,000.00 Hiring Incentive** (for this specific role)
Loan servicing specialist job in Milwaukee, WI
La Causa Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team.
Why Join La Causa, Inc.?
Meaningful work supporting individuals and families in crisis.
Collaboration with a network of professionals in crisis response.
Professional development and training opportunities.
Potential for career advancement within the organization.
Competitive benefits and paid leave including a day off for your birthday!
**$5,000.00 Hiring Incentive** (for this specific role)
Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care.
What You'll Do:
Provide Personalized Support - Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family's goals.
Reengage Disconnected Families - Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services.
Empower Parents and Caregivers - Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs.
Advocate for Families - Ensure parents' voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners.
Collaborate with Care Teams - Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met.
Share Insight and Expertise - Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs.
Ensure Compliance - Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations.
Promote Communication and Cooperation - Build and maintain positive relationships with families, care teams, and community stakeholders.
Fulfill Mandated Reporting Duties - Comply with all mandated reporting requirements related to child safety and welfare.
Engage in Ongoing Learning - Attend meetings, training, and professional development activities as needed.
Support the Team - Take on additional tasks as assigned to contribute to the success of the program.
What we are looking for:
Social Work or related field (Required). Master's degree from an accredited school in Social Work or related field (Highly preferred).
Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist.
Lived experience of parenting a child with mental health and/or developmental disabilities.
Proven ability to work with and support children, young adults, and families.
Bilingual (Spanish and English), spoken and written. (Highly preferred).
Positive and People-Oriented - Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit.
Excellent organizational, and multitasking skills.
Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment.
Proficiency in Microsoft Office Suite.
Reliable transportation, a valid Wisconsin driver's license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards.
Must successfully pass all required criminal background checks.
Day-to-Day setting:
Work in both office and field settings (travel required)
Flexible work hours including evenings or weekends, based on program needs.
Regularly required to drive, stand, sit, reach, stoop, bend, and walk. Employee is frequently required to see, talk, or hear. Finger dexterity is also required. Infrequent lifting, including files, will be encountered.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions
Connect with our Internal Recruiter: ******************
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
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Firearms Specialist
Loan servicing specialist job in Oconomowoc, WI
Are you friendly and self-motivated? Do you enjoy being a subject matter expert and helping others? Do you have a solid knowledge and passion for firearms? If so, this is the perfect role for you!
The Firearms Specialist is the in-store expert for all things related to Firearms and ammunition sales. The role will fully serve the customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale.
Job duties:
Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together.
Teach and train customers how to safely use firearms.
Communicate politically neutral when working and conversing with customers.
Complete all local/state/federal paperwork required for the sale of firearms.
Assist customers with finding and ordering product.
Understand and operate both the Point of Sale and DNR licensing system.
Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts.
Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer's needs.
Receive merchandise and understand the return/service policies.
Ensure federal, state, and local compliance to protect the store's FFL and adhere to company policy on the handling and inventory of firearms.
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements:
High School Diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms.
1-2 years of previous firearm sales or related experience is preferred.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Consumer Loan Specialist
Loan servicing specialist job in Green Bay, WI
IND1
LI-Onsite
#R93
Consumer Loan Specialist
Loan servicing specialist job in Eau Claire, WI
Kickstart your career with a $5,000 bonus - yours to earn! We're not just offering a job; we're offering a launchpad for your success. Get a $2,500 bonus after joining our team, then score an extra $2,500 after 120 days when you secure your limited license insurance and show your skills in action. It's a win-win that rewards your hard work from day one. Ready to cash in on your potential? Join us!
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 2701 North Clairemont Avenue, Eau Claire, WI 54703
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.75 - $22.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyHome Loan Specialist I
Loan servicing specialist job in Lansing, MI
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
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Easy ApplyIndirect Loan Processor
Loan servicing specialist job in Green Bay, WI
Upholds the Credit Union's mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting Dealers by telephone or email by quickly reviewing and processing loan information. Receives and processes their transactions, requests, and concerns with an enthusiastic quality service and member advocacy orientation. Also assists Member Service Reps in non-member contact responsibilities.
Essential Responsibilities
Assists dealers by telephone and via email by operating an on-line computer terminal to process their requests.
Books Dealer Contracts. Upon receiving the contract, inputs the final information from the dealer, funds and uploads the loan to DNA. Disburses contract funds and processes dealer fee.
Talks with dealers about their concerns, including, but not limited to problems with contracts, documentation, and vehicle title questions.
Performs miscellaneous duties including but not limited to processing Loan Payoffs, Lien Perfections, Vehicle Titling & Registration, Welcome Letters, and Missing Documentation.
Opens accounts for new members obtained through Indirect Loans.
Scans new dealer loans into Velocity and files.
Assists other Branches when information is needed from loan files.
May train new employees.
Prepares paid loan information and sends the proper documentation to the dealers, as well as assisting dealers with pay-off requests.
Performs quality review audits to ensure accuracy of the indirect loans
Performs miscellaneous duties including, but not limited to, processing audits, welcome letters, preparing subsequent action forms, and missing documentation follow-up.
Necessary Experience and Qualifications
Ability to read, write, and comprehend detailed and sometimes technical instructions, short correspondence, and memos and ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
Ability to operate an on-line computer terminal (including a good working knowledge of the core computer system, Velocity, DNA, Dealertrack, RouteOne, Allied CenterPoint, email, and internet), fax machine and adding machine normally acquired through a basic course or one to three months of on-the-job experience.
Working knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience, at least one of which is with the Credit Union.
Ability to closely examine documentation. Requires a high degree of accuracy.
Analytical ability necessary to research and resolve loan questions.
Interpersonal skills necessary to deal effectively and efficiently with a diverse group of employees in stressful situations. Requires communication/listening skills necessary to effectively obtain necessary information to make lending decisions.
Ability to stay in one place for extended periods of time, handle a fast-paced working atmosphere, and to transport objects weighing between five and twenty pounds for one percent of work time.
Work Environment and Physical Requirements
Office environment with moderate level of noise
Frequent use of telephone, copier, computer, fax machine and other office machines
Prolonged sitting or standing
Frequent mental and visual concentration
Minimal lifting of up to 25 pounds
The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Mortgage Loan Operations Specialist I
Loan servicing specialist job in Alma, MI
Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity.
Core Responsibilities:
* Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel.
* Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers.
* Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication.
Why Mercantile?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently.
Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment.
This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence.
What We're Looking For
To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards.
Requirements:
* 1-3 years job related experience in the following areas: banking operations or a similar role
* Accounting background
* Proficient knowledge of computer programs such as Microsoft Office.
* Lending regulations and mortgage loan documentation
Loan Specialist - Call Center
Loan servicing specialist job in Highland Park, MI
Qualfon is hiring Loan Specialists to manage inbound / outbound communication from our client's members regarding their banking loan needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first contact resolution to their customers.
Hourly pay rate - $19.25/hr
Veterans and their family members are encouraged to apply.
RESPONSIBILITIES
* Respond to inbound inquiries related to consumer loans activity.
* Assisting customers in recovering their online credentials.
* Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs).
* Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes.
* Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions.
* Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction.
* Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy.
* Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management.
* Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled.
QUALIFICATIONS
* Minimum 1 year of customer service experience in financial services, fraud, or insurance.
* 2 consistent years of call center experience preferred.
* Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns.
* High School diploma or GED required; college degree preferred.
* Ability to work onsite in Highland Park and meet attendance requirements.
* Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement.
* Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment.
* Stable work history with a consistent record of reliability and performance.
* Strong written and verbal communication skills, with a professional and articulate voice.
* Proficient internet and research skills, with the ability to quickly learn new subjects.
* Computer savvy, able to resolve minor technical issues independently.
* Typing speed of 20 words per minute with 90% accuracy.
* Strong critical thinking and problem-solving abilities.
* Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism.
* Self-motivated and capable of working independently with minimal supervision.
* Skilled at multi-tasking across multiple computer applications while engaging with customers.
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients
Qualfon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.
Apply
Loan Processor - Appleton
Loan servicing specialist job in Appleton, WI
Job Description
Loan Processor - Join the Dollar Loan Center Team!
Why This Role Rocks
Get ready to dive into the fast-paced world of short-term lending at Dollar Loan Center! As a Loan Processor, you'll help customers meet their short-term financial needs. You will review applications, verify information, and fund the loan! You'll help customers every step of the way, whether it's taking payments, answering questions, or calling on past-due accounts with solutions and professionalism. It's an important, customer-facing position that requires the right person, and that could be you!
What You'll Do
Offer Stellar Customer Service
Greet every customer with a smile and enthusiasm, whether in-person or over the phone.
Explain the reasons for borrowing from Dollar Loan Center and why we're the best in the business to customers inquiring.
Dive into loan applications, ensuring all info is accurate and completely clarified.
Process loans quickly while sticking to our underwriting guidelines.
Break down loan contracts to customers, making sure they know the ins and outs.
Spot opportunities to approve loans and offer credit limit increases qualifying customers.
Make marketing and informational calls to current customers informing them of how much they have available and other products available.
Reach out to past-due accounts with timely, professional, and courteous calls.
Log clear, concise notes with accurate promise dates in our system.
Calculate payments like a math wizard and answer questions about due dates, interest, and more.
Enter data into our system with precision and keep the office running smoothly.
Other Fun Stuff
Safeguard customer info like it's treasure.
Keep the drawers balances and all money is accounted for.
Open and close locations with your trusty key.
Keep the office sparkling clean and organized.
Step up to cover other locations when needed.
What You Bring to the team
High school diploma or GED-check!
One year of customer service experience to show off your people skills.
Comfortable with computers and basic office equipment.
Killer communication skills (English/Spanish bilingual is a bonus!).
Cash handling, lending, or collections experience? Even better!
Ready to work regular hours (with occasional overtime) and travel between locations.
Reliable transportation and a clean background check.
A passion for teamwork, Dollar Loan Center's Core Values, and crushing it with minimal supervision.
Why You'll Love It
This isn't just a job, it's a chance to make a difference, have fun, and grow with a team that's all about winning together. We work hard to provide a safe and clean environment for our customers, and you get to be part of that! We fill a need in the community and it is essential to those we help. We like to promote from within, offer opportunities to our hardest working and most dedicated staff and recognize rock stars! Ready to join the Dollar Loan Center crew? Submit your resume or fill out the application now!
All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.
Loan Services Documentation Review Representative
Loan servicing specialist job in Fond du Lac, WI
Why NEBAT?
Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Position Summary
As a Loan Services Documentation Review Representative, you will perform loan documentation review for mortgage and heloc loans including a detailed review on all HMDA and/or CRA reportable loans and also flood insurance coverage amounts. You will also be responsible for the accuracy of data entry, tracking exceptions on our tickler system, closing out paid files, and performing back-up duties for credit inquiries and the file room.
Skills & Attributes
The following skills and attributes are needed to be successful in your banking career:
Ability to interact collaboratively and productively to establish and maintain effective working relationships.
Must be able to quickly re-establish priorities, responding to the changing needs of the department.
Ability to work under high stress levels, with frequent interruptions and with tight and often changing deadlines.
Strong attention to detail.
Ability to operate standard office equipment and Microsoft products.
Qualifications
Ideal candidates will have the following qualifications:
Associate or bachelor's degree in a business-related field is helpful.
Relevant 3-5 years' experience including prior exposure to mortgage and secondary market processing preferred, or an equivalent combination of education and experience is helpful.
Regulatory and compliance training to stay abreast of current and new state and government regulations.
Approximately six months to one year of on the job training to become familiar with bank systems and procedures.
Benefits Offered
National Exchange Bank & Trust offers a competitive benefit package including but not limited to the following:
Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long-Term Disability
Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible Scheduling
Education Assistance Program
Product & Service Discounts & more!
Auto-ApplyBackroom Processor
Loan servicing specialist job in Appleton, WI
HomeGoods
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3825 E Calumet St Suite 300
Location:
USA HomeGoods Store 0807 Appleton WIThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Mortgage Loan Processor
Loan servicing specialist job in Beloit, WI
Key Responsibilities
Review mortgage loan applications submitted through Blend and entered into Byte Loan Origination System (LOS) for accuracy and completeness.
Verify borrower information, including income, assets, employment, liabilities, and credit reports, ensuring proper documentation is obtained.
Order and review appraisals, title work, flood certifications, verifications of employment/assets, and other third-party services.
Prepare and deliver required loan disclosures and ensure compliance with federal and state lending regulations, including TRID.
Communicate clearly and proactively with members, loan officers, real estate agents, and closing agents throughout the loan process.
Work closely with underwriters to resolve conditions and provide requested documentation in a timely manner.
Maintain detailed and accurate records in Byte LOS and ensure loans meet internal and investor guidelines prior to closing.
Monitor pipeline to meet processing turn-time goals and credit union service standards.
Support members by providing guidance on documentation requirements and ensuring a smooth and positive mortgage experience.
Availability to attend special off site sales events and credit union functions, as needed.
Requirements
High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred.
Minimum 2 years of mortgage processing or lending experience in a financial institution or mortgage company.
Proficiency with mortgage loan origination systems; experience with Byte and Blend strongly preferred.
Strong knowledge of mortgage products, TRID, RESPA, HMDA, and other applicable regulations.
Excellent organizational skills and attention to detail.
Strong communication skills with the ability to explain complex information in a clear and member-friendly manner.
Ability to manage multiple files simultaneously while meeting strict deadlines.
Team-oriented with a commitment to providing outstanding member service.
Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.
Working Conditions:
Normal office working conditions with the absence of disagreeable elements.
Note
: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Salary Description $20-$24 per hour
Consumer Loan Specialist
Loan servicing specialist job in Sheboygan, WI
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
Kickstart your career with a $5,000 bonus - yours to earn!
We're not just offering a job; we're offering a launchpad for your success. Get a $2,500 bonus after joining our team, then score an extra $2,500 after 90 days when you secure your limited license insurance and show your skills in action. It's a win-win that rewards your hard work from day one. Ready to cash in on your potential? Join us!
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 2838 South Business Drive, Sheboygan, WI 53081
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25 - $20.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyJunior Loan Officer
Loan servicing specialist job in Southfield, MI
Job Description
We're searching for an enthusiastic Junior Loan Officer to join our team and support business growth. You'll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you're looking to jump-start your career in sales, please apply today!
Compensation:
$80,000 - $200,000 per year
Responsibilities:
Monitor and analyze monthly and quarterly revenue targets to drive consistent sales growth
Proactively prospect and penetrate new markets within assigned territories to accelerate pipeline expansion
Maintain a meticulously updated CRM to maximize visibility into prospect activity and sales opportunities
Execute high-volume outreach through calls, emails, and targeted messaging to convert prospects into sales-ready leads
Qualify and hand off high-intent leads to the inbound sales team to boost close rates and shorten the sales cycle
Qualifications:
Entry level - sales experience preferred
High school diploma or equivalent required, college degree preferred
Great time management, interpersonal, and communication skills, both written and verbal
Working knowledge of the sales process and CRM software
Current U.S. driver's license and the ability to travel by car
About Company
Lakeview Lending is a growing brokerage committed to delivering exceptional loan services to clients. We simplify and streamline the mortgage process through strong backend support, allowing each team member to focus on their area of expertise. You'll be part of a supportive operations team that plays a critical role in ensuring timely, compliant, and smooth loan closings. Our partnerships with multiple lenders and our ability to close loans that others can't make us stand apart in the industry.
Benefits:
Competitive compensation structure
Consistent workflow and stable schedule
Collaborative and supportive team environment
Opportunities for professional growth and advancement
401(k) with company match
Health, Dental, and Vision Insurance
Paid time off and holidays
Foreclosure Oversight Specialist
Loan servicing specialist job in Pontiac, MI
The Foreclosure Oversight Specialist is responsible for monitoring and managing the foreclosure process on defaulted mortgage loans to ensure all activities are conducted in compliance with investor, insurer, state, and federal requirements. This role serves as the liaison between internal teams, foreclosure attorneys, third-party vendors, and investors to ensure timely and accurate processing of foreclosure milestones.
This role requires 100% onsite attendance in our Pontiac office.
WHAT YOU WILL BE DOING
* Oversee and track all stages of the foreclosure process, ensuring timely completion of milestones in accordance with regulatory and investor guidelines.• Collaborate with foreclosure attorneys and vendors to gather documentation, resolve issues, and expedite case progression.• Review and approve foreclosure-related documents and correspondence, ensuring legal and procedural accuracy.• Maintain accurate records and notes in servicing systems; document key actions and decisions.• Ensure compliance with federal, state, and investor guidelines, including CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA regulations.• Identify and escalate potential risks, delays, or procedural issues in the foreclosure pipeline.• Conduct audits and quality control reviews of active foreclosure files.• Generate and analyze reports to monitor timelines, volumes, and performance metrics.• Communicate effectively with borrowers, when applicable, regarding foreclosure status or resolution opportunities.• Support internal and external audits by providing requested documentation and responding to inquiries.• Participate in process improvement initiatives and cross-functional projects related to default servicing.
WHAT WE NEED FROM YOU
Must-Have Qualifications:
* High school diploma or equivalent (Bachelor's degree preferred).
* 2+ years of experience in mortgage servicing, with direct exposure to foreclosure processes.
* Strong knowledge of foreclosure laws, timelines, and investor/insurer guidelines.
* Excellent organizational skills and attention to detail.
* Effective written and verbal communication skills.
* Ability to prioritize and manage a high-volume pipeline.
* Proficient in Microsoft Office Suite and mortgage servicing platforms (e.g., MSP, Black Knight, or similar).
Nice To Have Qualifications:
* Experience working with national foreclosure counsel or law firms.• Familiarity with regulatory requirements such as CFPB servicing rules and loss mitigation guidelines.• Understanding of other areas of default servicing (bankruptcy, loss mitigation, REO) is a plus.
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Auto-ApplyLoan Documentation Specialist
Loan servicing specialist job in Oshkosh, WI
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Performs a variety of clerical duties in conjunction with consumer loan servicing. Coordinates the preparation of loan/lease titles in compliance with policies and procedures, regulatory guidelines, and investor standards by gathering and reviewing necessary documents and information within designated time frames to secure our lien. Pull and review DMV inquires. Communication with staff, customers/clients, RAMS, dealers, DMV's, legal, risk, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to perfect our lien.
Location: Oshkosh, WI
Basic Qualifications
- High school diploma or equivalent
- Typically three to five years of related experience
Preferred Skills/Experience
- Basic reading, writing, mathematical and calculator skills
- Effective verbal and written communication skills
- Proven customer service skills
- Ability to identify and resolve exceptions and to interpret data
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Attention to detail with a high level of accuracy
-Working in a fast paced environment
- Experience with various computer skills and programs
- Experience communicating verbally, and written with a positive outcome
Location expectations
This role requires working from a U.S. Bank location five (5) days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Auto-ApplyFirearms Specialist
Loan servicing specialist job in Wausau, WI
Are you friendly and self-motivated? Do you enjoy being a subject matter expert and helping others? Do you have a solid knowledge and passion for firearms? If so, this is the perfect role for you!
The Firearms Specialist is the in-store expert for all things related to Firearms and ammunition sales. The role will fully serve the customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale.
Job duties:
Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together.
Teach and train customers how to safely use firearms.
Communicate politically neutral when working and conversing with customers.
Complete all local/state/federal paperwork required for the sale of firearms.
Assist customers with finding and ordering product.
Understand and operate both the Point of Sale and DNR licensing system.
Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts.
Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer's needs.
Receive merchandise and understand the return/service policies.
Ensure federal, state, and local compliance to protect the store's FFL and adhere to company policy on the handling and inventory of firearms.
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements:
High School Diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms.
1-2 years of previous firearm sales or related experience is preferred.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Mortgage Loan Operations Specialist I
Loan servicing specialist job in Alma, MI
Job Description
Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity.
Core Responsibilities:
Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel.
Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers.
Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication.
Why Mercantile?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently.
Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment.
This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence.
What We're Looking For
To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards.
Requirements:
1-3 years job related experience in the following areas: banking operations or a similar role
Accounting background
Proficient knowledge of computer programs such as Microsoft Office.
Lending regulations and mortgage loan documentation
Job Posted by ApplicantPro