Loan servicing specialist jobs in Markham, IL - 92 jobs
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Loan Servicing Specialist
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Processor
Loan Servicing Specialist III
Newity
Loan servicing specialist job in Chicago, IL
Job DescriptionDescription:
Job Summary: The LoanServicingSpecialist III will focus on helping our special servicing team partner with borrowers to collect payments, process servicing requests (including deferments, workouts, and/or other modifications), and submit SBA packages as appropriate. You will provide expert care while maintaining a welcoming attitude toward our small business members to foster positive experiences.
Key Responsibilities:
Work with borrowers to collect payments
Process servicing requests, including deferments, workouts, and other loan modifications
Submit repurchase requests, Universal Purchase Package (UPP), and Charge-off Tabs to the SBA.
Develop an in-depth understanding of NEWITY's loan offerings and product terms.
Maintain up-to-date understanding of SBA SOPs and other relevant compliance items.
Monitor the past due report and execute necessary collection processes based on delinquency age while working with borrowers to understand the reasons for delinquencies to determine a path forward.
Coordinate necessary site inspections and appraisals to ensure collateral preservation.
Collaborate with borrowers to collect and review required documents for servicing actions, deferments, and SBA-mandated items.
Ensure strict adherence to internal policies, SBA SOPs, and other regulations pertinent to the role.
Adapt to shifting priorities and assist in different capacities as assigned based on operational needs.
Execute assigned special projects with precision and diligence, contributing to the continuous improvement and efficiency of loanservicing operations.
Requirements:
5-7 years of experience servicing SBA 7(a) loan portfolios
Well-versed in SBA 7(a) loan documentation, including closing documents, insurance, and UCC lien perfection.
Meticulous attention to detail.
Critical thinking skills for analyzing problems and determining solutions quickly.
Strong written and oral communication skills, as well as interpersonal abilities.
Excellent organizational skills and the ability to manage multiple tasks independently.
Demonstrated patience and empathy when managing difficult conversations.
Effective time management and self-accountability.
Ability to adapt to changing circumstances and priorities.
$41k-163k yearly est. 10d ago
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Loan Servicing Specialist IV - CMM
JPMC
Loan servicing specialist job in Chicago, IL
Join our dynamic team as a LoanServicingSpecialist IV and make impactful changes in loanservicing processes!
Job Summary: As a LoanServicingSpecialist IV in the Centralized Money Movement Team, you will process high complexity loan transactions, ensuring system integrity and contributing to team success through productivity, quality, and customer satisfaction.
Job Responsibilities:
Create PDF batch work for quality control and document repositories.
Enter customer and loan details into the loan system.
Process wires, draws, payments, and maintenance transactions.
Identify inaccurate, incomplete, or missing information on transactions.
Minimize credit and business risk through compliance awareness.
Participate in projects and working groups as required.
Review and complete escalated requests.
Exercise judgment, discretion, and prioritization.
Understand and follow bank policy and established procedures.
Provide exceptional customer service, including calculating interest and fee accruals.
Maintain prompt communication with business partners on request status.
Required Qualifications, Capabilities, and Skills:
Completion of High Value Business Entitlements (HBVE) background checks.
Bachelor's degree in Accounting, Business, or Finance.
4 years of loan operations or quality control experience.
Proficiency in Microsoft Office applications.
Adaptability to internal tracking systems.
Knowledge of ACBS and/or Loan IQ.
Understanding of US Dollar and Foreign Currency Loans.
Working knowledge of legal/credit documents.
Ability to interpret standard reports and forms.
Excellent communication skills.
Exceptional customer service skills.
Preferred Qualifications, Capabilities, and Skills:
Experience with WLS Flow team as a LoanServicingSpecialist III.
Ability to adapt to internal tracking and monitoring systems.
$41k-163k yearly est. Auto-Apply 60d+ ago
Policy Production Processor II
Stewart Enterprises 4.5
Loan servicing specialist job in Wheaton, IL
Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco.
Job Description
Job Summary
Provides Nationwide title services. Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers related to title services.
Job Responsibilities
Responsible for processing policy packages to determine if all requirements have been met to produce the policy/endorsement requested
Performs centralized clerical processing of policies including duties such as typing policies, reviewing policies for compliance and claim prevention, delivering policies to customer and transmitting policies to underwriter(s)
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
$39k-48k yearly est. Auto-Apply 60d+ ago
Loan Servicing Specialist
Old Second Bank 3.7
Loan servicing specialist job in Oakbrook Terrace, IL
Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview
The LoanServicingSpecialist position is responsible for consumer loan maintenance, payment processing, disbursements, payoff processing tax and insurance processing, and all other loanservicing duties as assigned.
Essential Job Functions
Provide customer service and act as an informational resource for all external loan customers, on the telephone or via e-mail.
Provide daily internal operational support for all loan related questions.
Prepare consumer loan payoff letters.
Book new consumer loans into core loan system.
Process loan payments and or advances for existing loans.
Process all file maintenance related to consumer loanservicing.
Monitor expiring consumer loan insurance.
Prepare collateral release of liens and/or title releases for paid loans.
Monitor/track collateral and insurance documents.
Ensure operational integrity through compliance with all policies, procedures and regulations.
Other duties as it relates to the servicing of loans and special projects as designated by manager.
Minimum Requirements
High school diploma and two or more years of consumer loan operations, or related area; or equivalent combination of education and experience.
Competencies
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Proficient in Microsoft Outlook, Word, Excel.
Strong organizational and critical thinking skills.
Strong verbal, written and communications skills.
Ability to multi-task and prioritize workload.
Preferred, but not required
Bachelor's degree a plus
Jack Henry experience a plus
Location Details
This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs.
Compensation & Benefits
Base pay: $20.50 - $26.50
Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!
$20.5-26.5 hourly Auto-Apply 8d ago
Loan Origination Specialist III
Jpmorganchase 4.8
Loan servicing specialist job in Chicago, IL
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
Job responsibilities
Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
Required qualifications, capabilities, and skills
Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
Preferred qualifications, capabilities, and skills
Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
$67k-108k yearly est. Auto-Apply 15d ago
Consumer Loan Specialist
Curo 4.7
Loan servicing specialist job in North Riverside, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 7222 W. Cemak Rd, Ste 707, N. Riverside, IL 60546
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $17.75 - $24.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$17.8-24.3 hourly Auto-Apply 11d ago
Multi-Family Loan Processor - Part Time
Emarquettebank
Loan servicing specialist job in Orland Park, IL
About Marquette Bank
If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!
Come be a part of something bigger at Marquette Bank.
Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.
Pay Range: $ 50,000 - $65,000
The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.
Position Summary:
The Multi Family Loan Processor provides comprehensive support in processing multi-family loan applications. This role involves coordinating documentation, verifying compliance, and ensuring timely and accurate loan closings. The processor interacts with customers, attorneys, title companies, and internal departments to facilitate smooth loan operations.
Essential Duties and Responsibilities:
Process new loans including ordering credit reports, flood certifications, title work, appraisals, and TRVs.
Collaborate with customers to obtain any missing documentation.
Enter new opportunities into the Baker Hill system and scan files to Credit Administration for analysis.
Request and review LLC documents, trust agreements, payoff letters, and releases.
Verify business entity status via the Illinois Secretary of State website.
Forward legal documents to attorneys for review.
Review and clear title commitments.
Conduct initial review of loan presentations.
Contact insurance agents to obtain evidence of insurance, ensuring Marquette Bank is listed as mortgage/loss payee.
Prepare invoices for Accounts Payable for attorney and EPA fees, maintaining copies for loan and servicing files.
Coordinate with documentation/closer to ensure loan files are complete and accurate.
Assist loanservicing in clearing general ledger items prior to month-end.
Review and sign off on release deeds and final title policies.
Crosstrain on the Closer position.
Respond to customer inquiries regarding servicing and payoff requests.
Prepare Adverse Action Letters.
Support audit file reviews.
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations, adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.
Complete all required BAI Compliance Training.
Perform job-related responsibilities that support departmental and organizational goals, consistent with the scope and purpose of the position.
Knowledge/Abilities/Experience and Training Required:
High school diploma or equivalent.
General office and customer service experience.
Sales environment experience preferred.
Proficient typing and clerical skills.
Strong interpersonal and organizational abilities.
Proficiency in Microsoft Office Suite.
Experience with Baker Hill and Laser Pro is a plus.
Ability to collaborate with sales, credit, and closing personnel.
High level of professionalism.
Ability to manage sensitive business situations.
Strong analytical, creative, and problem-solving skills.
Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to remain in a stationary position.
Occasionally move about to the office to access files and equipment.
Operate computer and office machinery such as calculators, copiers, and printers.
Retrieve files from upper and lower drawers.
Frequently communicate with staff and clients to exchange accurate information.
Frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment/Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
We Care About You. Marquette Bank's total rewards package , for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: *********************************************
You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit: **********************************************************************
Marquette Bank is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$50k-65k yearly Auto-Apply 7d ago
Consumer Loan Specialist
Attain Finance
Loan servicing specialist job in North Riverside, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 7222 W. Cemak Rd, Ste 707, N. Riverside, IL 60546
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $17.75 - $24.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$17.8-24.3 hourly Auto-Apply 11d ago
Consumer Loan Processor
The Federal Savings Bank
Loan servicing specialist job in Chicago, IL
Full-time Description
The Federal Savings Bank, a leading private bank and national lender, is seeking a Consumer Loan Processor to support the Consumer Loan Division in our Chicago, IL headquarters. The Federal Savings Bank Consumer Loan Processor is responsible for end-to-end processing of our secured HELOC, HELOAN, or unsecured personal loans. Their function is to review, analyze, and submit loan documents to Underwriting and Closing based on guidelines and with a focus on efficiency and quality.
This position is based in our Chicago (Logan Square) corporate headquarters. Qualified candidates must reside a commutable distance at the time of application to be considered. Employee must be able to work onsite 3 days per week.
Responsibilities and Duties:
Daily utilization of Encompass and MeridianLink loan originations software
Set and maintain proper expectations with all parties on the loan file
Analyze credit, income, assets, and collateral documents prior to submitting to Underwriting
Ensure loan files are complete and meet guidelines prior to Underwriting
Clear loan conditions and communicate effectively with Sales, Processing, Underwriting, and Closing teams
Order title, appraisal, hazard insurance, flood insurance, payoffs, and analyze them prior to closing (as applicable)
Review and analyze title for all requirements and address any issues, insurance coverage for mortgagee
Maintain loan file compliance while managing pipeline of various volume levels
Work effectively under specific time constraints and meet end-of-month deadlines
Complete the Bank's customer service training and apply it to all communication with borrowers, vendors, and internal team members
Requirements
Job Requirements:
High school diploma required; 4-year college degree preferred
2+ years of processing experience processing purchase & refinance mortgages required
Experience processing Home Equity loans preferred
Able to calculate self-employed and variable income
Expert knowledge of agency and investor loan guidelines
Expertise in processing conventional loans required; additional VA and FHA knowledge preferred
Familiarity with Encompass or other similar loan origination software
Proficient with Automated Underwriting (LP & DU) preferred
Excellent oral and written professional communication
Must be able to manage time effectively and meet SLAs
Favorable credit and background required
Flexibility with your schedule as you may be required to work extended hours to meet the needs of the business, especially during peak volume periods
What We Offer:
Medical, Dental, and Vision insurance
HSA and FSA plan options available
Company-paid life insurance
Partially matched 401k
7 paid holidays
PTO that increases with length of employment
Employee Assistance Plan (EAP) for employee and their household
Employee recognition on a national scale with incentives
Employee appreciation events
Big bank capability, small-bank feel
Garage parking onsite
The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description $50,000 - $60,000 base salary + bonus
$50k-60k yearly 24d ago
Mortgage Loan Processor/Servicer - To 60K - Chicago, IL - Job 3706
The Symicor Group
Loan servicing specialist job in Chicago, IL
Mortgage Loan Processor/Servicer - To $60K - Chicago, IL - Job # 3706Who We AreThe Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur bank client is seeking to fill a Mortgage Loan Processor/Servicer role. The successful candidate will be responsible for individual pipeline management with a focus on meeting sales goals, maintaining compliance requirements, thoroughly reviewing all materials provided to underwriting, maintaining expected processing turn times and pull thru ratios, and preserve strong relationships with Financial Consultants.This position comes with a generous salary of up to $60K and a full benefits package. (This is not a remote position) Mortgage Loan Processor/Servicer responsibilities include:
Timely review and submission of all file documents in the required format for underwriting review.
Monitoring individual pipeline and identify estimated monthly closing production.
Following up on all necessary ordered services in conjunction with Jr. Processor and Sales Assistants.
Staying up to date on FHLMC guidelines, internal underwriting/processing procedures and guidelines, and Company policies.
Following up with Obligors as necessary to obtain necessary documents or answer processing related questions.
Responding to the Financing Consultants questions and concerns in a prompt and courteous manner.
Assisting various departments in closing, post-closing or funding issues.
Working with outside and internal resources to maintain compliance.
All other duties as assigned by management.
Who Are You?You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience:
High School diploma or GED required.
Two or more years of Mortgage Processing experience required.
Maintaining and fostering positive relationships with customers and business partners.
Strong computer skills required such as Excel, Word, Adobe.
Provide professional communication in both oral and written expression.
Able to meet tight deadlines.
Ability to handle highly sensitive information, maintaining confidentiality of customers personal information.
Highly detail oriented and can problem solve.
Excellent organizational, time management and analytical skills.
The next step is yours. Email us your current resume along with the position you are considering to:************************
$60k yearly Auto-Apply 15d ago
Loaner Coordinator/Cashier
McGrath Honda Elgin
Loan servicing specialist job in Elgin, IL
Job Description
Job Title: Loaner Coordinator/Cashier Location: Elgin, IL - McGrath Honda
McGrath Honda, a well-established and reputable automotive dealership in Elgin, is seeking a Loaner Coordinator/Cashier to join our growing team. We are committed to providing outstanding customer service and we need dedicated individuals to help us maintain our reputation.
Position Overview:
As a Loaner Coordinator/Cashier at McGrath Honda, you will play a crucial role in ensuring a seamless and positive customer experience. You will be responsible for managing loaner vehicles, processing financial transactions, and providing exceptional customer service. This position offers an opportunity to be a part of a customer-focused team in the automotive industry.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Manage loaner vehicle reservations, check-ins, and check-outs.
Maintain accurate records of vehicle inventory and condition.
Process customer payments, including cash, credit card, and check transactions.
Ensure the cleanliness and maintenance of loaner vehicles.
Maintain accurate cash and transaction records.
Uphold dealership policies and procedures related to loaner vehicles and cashier duties.
Qualifications:
At least one year customer service or cashier role is preferred.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational abilities.
Basic computer skills for data entry and transaction processing.
Ability to work in a fast-paced environment and handle multiple tasks.
Positive attitude and a commitment to providing outstanding customer service.
Willingness to learn and adapt to changing procedures and technologies.
Availability to work Sundays
Benefits For All Full Time Employees:
Health, dental, and vision insurance options.
401(k) retirement plan.
A supportive and collaborative work environment.
Paid time-off.
$35k-48k yearly est. 24d ago
Commercial Loan Processor
Peoples Bank 4.5
Loan servicing specialist job in Munster, IN
The Commercial Loan Processor is responsible for processing various commercial loans in a timely and efficient manner at the direction of Business Bankers. Provide support for the Commercial Loan Processing Team Lead. Follow best practices for all commercial loan processing functions consistent with the Bank's mission and strategic objectives. Be a proactive team member. Ensure support for internal and external customers meets bank expectations.
The Commercial Loan Processor reports to the Commercial Loan Processing Team Lead. This position interacts with bank wide departmental personnel of all levels, business bankers, business banking assistants, and credit teams. Contact is required with a variety of third parties including vendor, community, and professional organizations.
DUTIES AND RESPONSIBILITIES
Provide high quality customer service to internal and external customers
Process commercial loans in a timely and efficient manner
Collaborate with team members, including functional training and cross-training
Maximize technology to provide a consistent customer experience
Document Preparation
Review all new loan requests and renewals in nCino and assign the work for completion of the loan file
Process and document new loans and loan renewals to meet all requirements
Book Loans
Upload loans to the core system in a timely and accurate manner
Post Closing
Understand the Uniform Commercial Code (UCC) system and process
Process requests for advances and payments on Commercial Lines of Credit and Floor Plans
Prepare and process loan payoffs, including preparation of loan release(s) and return of paid/released documents to customer.
Daily office tasks include:
Assist with daily mail
Process and approve wires
Image daily work as needed
Verify accounts
Assist with workflow requests
Follow FDICIA and SOx controls
Work to ensure compliance with all bank policies, applicable laws and regulations for assigned functional areas
Serve as subject matter expert (SME) for technologies utilized, products, and vendor relationships
Collaborate with technology leads to drive value from technology and vendor investments
Collaborate and drive process improvements and procedural enhancements
Pursue professional development and training opportunities to ensure the Bank's environment and personal skillsets remain future-proof and forward-thinking.
QUALIFICATIONS
Position requires:
High school diploma or equivalent
Minimum of two years mortgage/commercial processing experience
Excellent collaborative leadership and communication skills
Proactive and independent action-taker
Quick technology learner and early adopter
Sound judgement and decision-making responsibilities
Excellent time management and organizational skills
Proficiency with related software tools including, but not limited to, Microsoft 365, Salesforce, banking core, loan origination, processing, and servicing systems preferred
ABOUT US
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at ***********************************************
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Equal Housing Lender/ Member FDIC
If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!
Come be a part of something bigger at Marquette Bank.
Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.
Pay Range: $ 50,000 - $65,000
The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.
Position Summary:
The Multi Family Loan Processor provides comprehensive support in processing multi-family loan applications. This role involves coordinating documentation, verifying compliance, and ensuring timely and accurate loan closings. The processor interacts with customers, attorneys, title companies, and internal departments to facilitate smooth loan operations.
Essential Duties and Responsibilities:
Process new loans including ordering credit reports, flood certifications, title work, appraisals, and TRVs.
Collaborate with customers to obtain any missing documentation.
Enter new opportunities into the Baker Hill system and scan files to Credit Administration for analysis.
Request and review LLC documents, trust agreements, payoff letters, and releases.
Verify business entity status via the Illinois Secretary of State website.
Forward legal documents to attorneys for review.
Review and clear title commitments.
Conduct initial review of loan presentations.
Contact insurance agents to obtain evidence of insurance, ensuring Marquette Bank is listed as mortgage/loss payee.
Prepare invoices for Accounts Payable for attorney and EPA fees, maintaining copies for loan and servicing files.
Coordinate with documentation/closer to ensure loan files are complete and accurate.
Assist loanservicing in clearing general ledger items prior to month-end.
Review and sign off on release deeds and final title policies.
Crosstrain on the Closer position.
Respond to customer inquiries regarding servicing and payoff requests.
Prepare Adverse Action Letters.
Support audit file reviews.
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations, adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.
Complete all required BAI Compliance Training.
Perform job-related responsibilities that support departmental and organizational goals, consistent with the scope and purpose of the position.
Knowledge/Abilities/Experience and Training Required:
High school diploma or equivalent.
General office and customer service experience.
Sales environment experience preferred.
Proficient typing and clerical skills.
Strong interpersonal and organizational abilities.
Proficiency in Microsoft Office Suite.
Experience with Baker Hill and Laser Pro is a plus.
Ability to collaborate with sales, credit, and closing personnel.
High level of professionalism.
Ability to manage sensitive business situations.
Strong analytical, creative, and problem-solving skills.
Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to remain in a stationary position.
Occasionally move about to the office to access files and equipment.
Operate computer and office machinery such as calculators, copiers, and printers.
Retrieve files from upper and lower drawers.
Frequently communicate with staff and clients to exchange accurate information.
Frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment/Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
We Care About You. Marquette Bank's total rewards package , for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: *********************************************
You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit: **********************************************************************
Marquette Bank is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$50k-65k yearly Auto-Apply 7d ago
Loaner Coordinator / Cashier
McGrath Honda St. Charles
Loan servicing specialist job in Saint Charles, IL
Job Description
Job Title: Loaner Coordinator/Cashier Location: St. Charles, IL - McGrath Honda
McGrath Honda, a well-established and reputable automotive dealership in St. Charles, is seeking a Loaner Coordinator/Cashier to join our growing team. We are committed to providing outstanding customer service and we need dedicated individuals to help us maintain our reputation.
Position Overview:
As a Loaner Coordinator/Cashier at McGrath Honda, you will play a crucial role in ensuring a seamless and positive customer experience. You will be responsible for managing loaner vehicles, processing financial transactions, and providing exceptional customer service. This position offers an opportunity to be a part of a customer-focused team in the automotive industry.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Manage loaner vehicle reservations, check-ins, and check-outs.
Maintain accurate records of vehicle inventory and condition.
Process customer payments, including cash, credit card, and check transactions.
Ensure the cleanliness and maintenance of loaner vehicles.
Maintain accurate cash and transaction records.
Uphold dealership policies and procedures related to loaner vehicles and cashier duties.
Qualifications:
Excellent interpersonal and communication skills.
Strong attention to detail and organizational abilities.
Basic computer skills for data entry and transaction processing.
Ability to work in a fast-paced environment and handle multiple tasks.
Positive attitude and a commitment to providing outstanding customer service.
Willingness to learn and adapt to changing procedures and technologies.
Benefits:
Health, dental, and vision insurance options.
401(k) retirement plan.
A supportive and collaborative work environment.
Paid time-off.
$35k-48k yearly est. 26d ago
Loan Origination Specialist III
Jpmorgan Chase 4.8
Loan servicing specialist job in Chicago, IL
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
**Job responsibilities**
+ Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
+ Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
+ Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
+ Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
+ Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
**Required qualifications, capabilities, and skills**
+ Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
+ Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
+ Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
+ Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
+ Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
**Preferred qualifications, capabilities, and skills**
+ Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
+ Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
+ Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
+ Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
+ Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $23.75 - $32.21 / hour
$23.8-32.2 hourly 13d ago
Loan Origination Specialist III
JPMC
Loan servicing specialist job in Chicago, IL
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
Job responsibilities
Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
Required qualifications, capabilities, and skills
Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
Preferred qualifications, capabilities, and skills
Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
$27k-51k yearly est. Auto-Apply 15d ago
Commercial Loan Processor - To 70K - Roselle, IL - Job 3254
The Symicor Group
Loan servicing specialist job in Roselle, IL
Commercial Loan Processor - To $70K - Roselle, IL - Job # 3254Who We AreThe Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur bank client is seeking to fill a Commercial Loan Processor role located in the Roselle, IL area. The position is responsible for the preparation, accuracy, and completeness of commercial loan packages, using the Bank's documentation system and procedures. The candidate will be processing and preparing commercial loan products, as assigned.The opportunity has a generous salary of up to $70K and a full benefits package. (This is not a remote position.) Commercial Loan Processor responsibilities include:
Processing commercial loan requests for both new and renewal loans using prescribed procedures and software.
Making an initial review of the loan approval (Profile), using information available on the loan processing software system and credit file, obtaining required information for underwriting, and preparing loan closing documents.
Preparing all necessary loan documents including Promissory Notes, Business Loan Agreements, Construction Loan Agreement, Disbursement Request and Authorization, Resolutions, and Loan Checklists using information from the loan application, profile, and title policy.
Confirming loan approval authority as defined by bank policy; review and obtain an understanding of the loan transaction from the Loan Profile.
Determining that initial underwriting documentation is present according to the approval document.
Reviewing credit files and determining additional documentation needs to support underwriting requirements, such as entity papers, credit reports, purchase contracts, lien searches, title work, appraisal or evaluation, environmental questionnaires, surveys, life insurance, and property liability insurance.
Ordering supporting documentation from approved vendors and working with loan officers or customers as needed.
Renewal loan processing includes entering the loan into loan software and working with the servicingloan officer to move the approved credit to close.
Communicating results of documentation review and any processing issues to the loan officer on a timely basis.
Balancing transactions and preparing all general ledger tickets and cashier's checks for disbursement.
Preparing wire forms, wire tickets, and authorizing wires for loan proceeds.
Processing loan files post-closing, including preparation and delivery of instruction letter and the closing packet to the title company if needed.
Assisting with additional loan operation roles, as requested or necessary.
Who Are You?You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience:
High School Diploma or equivalent required; two (2) year degree or higher preferred.
Two or more years of experience in commercial loan document preparation and/or document processing.
Understanding of the required documentation for commercial term loans and lines of credit and the associated collateral documentation.
Ability to prioritize work on complex loan transactions to meet scheduled loan closing dates.
Knowledge of compliance requirements for commercial borrowers.
Knowledge of related state and federal lending and compliance laws and regulations, and other Bank lending policies.
Highly accurate data entry skills and a strong level of skill working with a variety of PC and internet applications, including LaserPro, Excel, Word, and PowerPoint, and the ability to navigate key industry-specific Internet sites.
Strong multi-tasking, time management, thoroughness, and accuracy skills required.
Solid communication and organizational skills with a focus on teamwork and cooperation.
A high level of confidentiality is required.
Ability to work under deadlines with frequent interruptions.
The next step is yours. Email us your current resume along with the position you are considering to:************************
$70k yearly Auto-Apply 60d+ ago
Consumer Loan Specialist
Curo 4.7
Loan servicing specialist job in Michigan City, IN
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 4339 S Franklin Street Michigan City IN 46360
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.50 - $22.00
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$15.5-22 hourly Auto-Apply 11d ago
Consumer Loan Specialist
Attain Finance
Loan servicing specialist job in Michigan City, IN
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 4339 S Franklin Street Michigan City IN 46360
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.50 - $22.00
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
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Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
How much does a loan servicing specialist earn in Markham, IL?
The average loan servicing specialist in Markham, IL earns between $22,000 and $311,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.
Average loan servicing specialist salary in Markham, IL