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Loan servicing specialist jobs in Naperville, IL

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  • Policy Production Processor II

    Stewart 4.5company rating

    Loan servicing specialist job in Wheaton, IL

    Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company. More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco. Job Description Job Summary Provides Nationwide title services. Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers related to title services. Job Responsibilities Responsible for processing policy packages to determine if all requirements have been met to produce the policy/endorsement requested Performs centralized clerical processing of policies including duties such as typing policies, reviewing policies for compliance and claim prevention, delivering policies to customer and transmitting policies to underwriter(s) Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
    $39k-48k yearly est. Auto-Apply 60d+ ago
  • Loan Servicing Specialist III

    Newity

    Loan servicing specialist job in Chicago, IL

    Job DescriptionDescription: Job Summary: The Loan Servicing Specialist III will focus on helping our special servicing team partner with borrowers to collect payments, process servicing requests (including deferments, workouts, and/or other modifications), and submit SBA packages as appropriate. You will provide expert care while maintaining a welcoming attitude toward our small business members to foster positive experiences. Key Responsibilities: Work with borrowers to collect payments Process servicing requests, including deferments, workouts, and other loan modifications Submit repurchase requests, Universal Purchase Package (UPP), and Charge-off Tabs to the SBA. Develop an in-depth understanding of NEWITY's loan offerings and product terms. Maintain up-to-date understanding of SBA SOPs and other relevant compliance items. Monitor the past due report and execute necessary collection processes based on delinquency age while working with borrowers to understand the reasons for delinquencies to determine a path forward. Coordinate necessary site inspections and appraisals to ensure collateral preservation. Collaborate with borrowers to collect and review required documents for servicing actions, deferments, and SBA-mandated items. Ensure strict adherence to internal policies, SBA SOPs, and other regulations pertinent to the role. Adapt to shifting priorities and assist in different capacities as assigned based on operational needs. Execute assigned special projects with precision and diligence, contributing to the continuous improvement and efficiency of loan servicing operations. Requirements: 5-7 years of experience servicing SBA 7(a) loan portfolios Well-versed in SBA 7(a) loan documentation, including closing documents, insurance, and UCC lien perfection. Meticulous attention to detail. Critical thinking skills for analyzing problems and determining solutions quickly. Strong written and oral communication skills, as well as interpersonal abilities. Excellent organizational skills and the ability to manage multiple tasks independently. Demonstrated patience and empathy when managing difficult conversations. Effective time management and self-accountability. Ability to adapt to changing circumstances and priorities.
    $41k-163k yearly est. 30d ago
  • Loan Servicing Specialist III

    JPMC

    Loan servicing specialist job in Chicago, IL

    Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments. As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter. Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence. Job Responsibilities: Process complex loan transactions in a fast-paced environment Create PDF batch work for quality control and document repositories Enter customer and loan details into the loan system Process payments, rate resets, and maintenance transactions Identify and correct inaccurate or incomplete transaction information Minimize credit and business risk through compliance awareness Participate in projects and working groups as required Review and complete escalated requests Maintain proactive communication with business partners Meet or exceed established Service Level Agreements Required Qualifications, Capabilities, and Skills: Bachelor's degree in Accounting, Business, or Finance Three years of loan operations or quality control experience in banking Proficient in Microsoft Office applications Knowledge of ACBS and/or Loan IQ Understanding of US Dollar and Foreign Currency Loans Strong organizational and time management skills Excellent interpersonal and communication skills Preferred Qualifications, Capabilities, and Skills: Ability to adapt to internal tracking and monitoring systems Working knowledge of legal/credit documents Ability to interpret standard reports and forms Demonstrate attention to detail and accuracy Ability to maintain high performance in stressful situations
    $41k-163k yearly est. Auto-Apply 60d+ ago
  • Loan Servicing Specialist

    Home State Bank 4.2company rating

    Loan servicing specialist job in Crystal Lake, IL

    About Company: Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service TOP Workplace: Large Employer (over 100 employees) TOP Professional Services TOP Family-owned Business TOP Business-to-Business Company One of the Top Workplaces: Giving Back to the Community Daily Herald “2022 Best Places to Work in Illinois” Ranked 10th for Medium Business (100-499 employees) We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. About the Role: The Loan Servicing Specialist plays a critical role in managing and maintaining the lifecycle of various loan products, including home mortgages, home equity loans, personal loans and auto loans. This position ensures accurate processing, documentation, and compliance with regulatory requirements such as the Bank Secrecy Act, while providing exceptional service to borrowers. The specialist will collaborate closely with loan processors, underwriters, and other financial professionals to resolve issues and facilitate smooth loan servicing operations. Attention to detail and a thorough understanding of loan documentation and servicing procedures are essential to mitigate risk and maintain the integrity of loan portfolios. Ultimately, this role contributes to the financial institution's success by ensuring loans are serviced efficiently, accurately, and in compliance with all applicable laws and policies. Minimum Qualifications: High school diploma or equivalent. Minimum of 2 years experience in loan servicing, loan processing, or a related financial services role. Familiarity of home mortgage loans, home equity loans, and loan documentation processes. Proficiency with loan servicing software (Fiserv) and Microsoft Office applications. Preferred Qualifications: Experience working in a bank or financial institution environment. Advanced knowledge of loan servicing systems and compliance software helpful. Strong analytical and problem-solving skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal, to effectively interact with borrowers and internal teams. Responsibilities: Manage the day-to-day servicing of residential loan portfolios, including home mortgages and home equity loans along with an understanding of auto loans and personal lines. Review and process loan documentation to ensure accuracy, completeness, and compliance with internal policies and regulatory requirements. Monitor loan payments, escrow accounts, and delinquencies, taking appropriate action to resolve issues and communicate with borrowers as needed. Collaborate with loan processors, underwriters, and compliance teams to address discrepancies, update loan records, and support audit activities. Ensure adherence to the Bank Secrecy Act and other relevant regulations by maintaining proper documentation and reporting suspicious activities. Provide timely and professional customer service to borrowers, answering inquiries and resolving servicing-related concerns. Maintain detailed records of loan servicing activities and prepare reports for management review. Skills: The required skills such as expertise in home mortgages, and loan documentation are applied daily to accurately process and manage loan accounts, ensuring compliance and customer satisfaction. Knowledge of mortgage loans and home equity products enables the specialist to handle diverse loan types and resolve complex servicing issues efficiently. Familiarity with the Bank Secrecy Act is critical for identifying and reporting suspicious activities, maintaining regulatory compliance. The role demands strong organizational and communication skills to coordinate with loan processors, underwriters, and borrowers, facilitating smooth loan servicing operations.
    $23k-62k yearly est. Auto-Apply 5d ago
  • Loan Servicing Specialist

    Old Second Bank 3.7company rating

    Loan servicing specialist job in Oakbrook Terrace, IL

    Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview The Loan Servicing Specialist position is responsible for consumer loan maintenance, payment processing, disbursements, payoff processing tax and insurance processing, and all other loan servicing duties as assigned. Essential Job Functions Provide customer service and act as an informational resource for all external loan customers, on the telephone or via e-mail. Provide daily internal operational support for all loan related questions. Prepare consumer loan payoff letters. Book new consumer loans into core loan system. Process loan payments and or advances for existing loans. Process all file maintenance related to consumer loan servicing. Monitor expiring consumer loan insurance. Prepare collateral release of liens and/or title releases for paid loans. Monitor/track collateral and insurance documents. Ensure operational integrity through compliance with all policies, procedures and regulations. Other duties as it relates to the servicing of loans and special projects as designated by manager. Minimum Requirements High school diploma and two or more years of consumer loan operations, or related area; or equivalent combination of education and experience. Competencies Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Proficient in Microsoft Outlook, Word, Excel. Strong organizational and critical thinking skills. Strong verbal, written and communications skills. Ability to multi-task and prioritize workload. Preferred, but not required Bachelor's degree a plus Jack Henry experience a plus Location Details This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs. Compensation & Benefits Base pay: $20.50 - $26.50 Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!
    $20.5-26.5 hourly Auto-Apply 12d ago
  • Loan Origination Specialist III

    Jpmorganchase 4.8company rating

    Loan servicing specialist job in Chicago, IL

    Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
    $67k-108k yearly est. Auto-Apply 5d ago
  • Consumer Loan Processor

    The Federal Savings Bank

    Loan servicing specialist job in Chicago, IL

    Full-time Description The Federal Savings Bank, a leading private bank and national lender, is seeking a Consumer Loan Processor to support the Consumer Loan Division in our Chicago, IL headquarters. The Federal Savings Bank Consumer Loan Processor is responsible for end-to-end processing of our secured HELOC, HELOAN, or unsecured personal loans. Their function is to review, analyze, and submit loan documents to Underwriting and Closing based on guidelines and with a focus on efficiency and quality. This position is based in our Chicago (Logan Square) corporate headquarters. Qualified candidates must reside a commutable distance at the time of application to be considered. Employee must be able to work onsite 3 days per week. Responsibilities and Duties: Daily utilization of Encompass and MeridianLink loan originations software Set and maintain proper expectations with all parties on the loan file Analyze credit, income, assets, and collateral documents prior to submitting to Underwriting Ensure loan files are complete and meet guidelines prior to Underwriting Clear loan conditions and communicate effectively with Sales, Processing, Underwriting, and Closing teams Order title, appraisal, hazard insurance, flood insurance, payoffs, and analyze them prior to closing (as applicable) Review and analyze title for all requirements and address any issues, insurance coverage for mortgagee Maintain loan file compliance while managing pipeline of various volume levels Work effectively under specific time constraints and meet end-of-month deadlines Complete the Bank's customer service training and apply it to all communication with borrowers, vendors, and internal team members Requirements Job Requirements: High school diploma required; 4-year college degree preferred 2+ years of processing experience processing purchase & refinance mortgages required Experience processing Home Equity loans preferred Able to calculate self-employed and variable income Expert knowledge of agency and investor loan guidelines Expertise in processing conventional loans required; additional VA and FHA knowledge preferred Familiarity with Encompass or other similar loan origination software Proficient with Automated Underwriting (LP & DU) preferred Excellent oral and written professional communication Must be able to manage time effectively and meet SLAs Favorable credit and background required Flexibility with your schedule as you may be required to work extended hours to meet the needs of the business, especially during peak volume periods What We Offer: Medical, Dental, and Vision insurance HSA and FSA plan options available Company-paid life insurance Partially matched 401k 7 paid holidays PTO that increases with length of employment Employee Assistance Plan (EAP) for employee and their household Employee recognition on a national scale with incentives Employee appreciation events Big bank capability, small-bank feel Garage parking onsite The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Salary Description $50,000 - $60,000 base salary + bonus
    $50k-60k yearly 14d ago
  • Commercial Loan Processor - To 70K - Roselle, IL - Job 3254

    The Symicor Group

    Loan servicing specialist job in Roselle, IL

    Commercial Loan Processor - To $70K - Roselle, IL - Job # 3254Who We AreThe Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur bank client is seeking to fill a Commercial Loan Processor role located in the Roselle, IL area. The position is responsible for the preparation, accuracy, and completeness of commercial loan packages, using the Bank's documentation system and procedures. The candidate will be processing and preparing commercial loan products, as assigned.The opportunity has a generous salary of up to $70K and a full benefits package. (This is not a remote position.) Commercial Loan Processor responsibilities include: Processing commercial loan requests for both new and renewal loans using prescribed procedures and software. Making an initial review of the loan approval (Profile), using information available on the loan processing software system and credit file, obtaining required information for underwriting, and preparing loan closing documents. Preparing all necessary loan documents including Promissory Notes, Business Loan Agreements, Construction Loan Agreement, Disbursement Request and Authorization, Resolutions, and Loan Checklists using information from the loan application, profile, and title policy. Confirming loan approval authority as defined by bank policy; review and obtain an understanding of the loan transaction from the Loan Profile. Determining that initial underwriting documentation is present according to the approval document. Reviewing credit files and determining additional documentation needs to support underwriting requirements, such as entity papers, credit reports, purchase contracts, lien searches, title work, appraisal or evaluation, environmental questionnaires, surveys, life insurance, and property liability insurance. Ordering supporting documentation from approved vendors and working with loan officers or customers as needed. Renewal loan processing includes entering the loan into loan software and working with the servicing loan officer to move the approved credit to close. Communicating results of documentation review and any processing issues to the loan officer on a timely basis. Balancing transactions and preparing all general ledger tickets and cashier's checks for disbursement. Preparing wire forms, wire tickets, and authorizing wires for loan proceeds. Processing loan files post-closing, including preparation and delivery of instruction letter and the closing packet to the title company if needed. Assisting with additional loan operation roles, as requested or necessary. Who Are You?You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience: High School Diploma or equivalent required; two (2) year degree or higher preferred. Two or more years of experience in commercial loan document preparation and/or document processing. Understanding of the required documentation for commercial term loans and lines of credit and the associated collateral documentation. Ability to prioritize work on complex loan transactions to meet scheduled loan closing dates. Knowledge of compliance requirements for commercial borrowers. Knowledge of related state and federal lending and compliance laws and regulations, and other Bank lending policies. Highly accurate data entry skills and a strong level of skill working with a variety of PC and internet applications, including LaserPro, Excel, Word, and PowerPoint, and the ability to navigate key industry-specific Internet sites. Strong multi-tasking, time management, thoroughness, and accuracy skills required. Solid communication and organizational skills with a focus on teamwork and cooperation. A high level of confidentiality is required. Ability to work under deadlines with frequent interruptions. The next step is yours. Email us your current resume along with the position you are considering to:************************
    $70k yearly Auto-Apply 60d+ ago
  • Loaner Coordinator/Cashier

    McGrath Honda Elgin

    Loan servicing specialist job in Elgin, IL

    Job Description Job Title: Loaner Coordinator/Cashier Location: Elgin, IL - McGrath Honda McGrath Honda, a well-established and reputable automotive dealership in Elgin, is seeking a Loaner Coordinator/Cashier to join our growing team. We are committed to providing outstanding customer service and we need dedicated individuals to help us maintain our reputation. Position Overview: As a Loaner Coordinator/Cashier at McGrath Honda, you will play a crucial role in ensuring a seamless and positive customer experience. You will be responsible for managing loaner vehicles, processing financial transactions, and providing exceptional customer service. This position offers an opportunity to be a part of a customer-focused team in the automotive industry. Key Responsibilities: Greet and assist customers in a friendly and professional manner. Manage loaner vehicle reservations, check-ins, and check-outs. Maintain accurate records of vehicle inventory and condition. Process customer payments, including cash, credit card, and check transactions. Ensure the cleanliness and maintenance of loaner vehicles. Maintain accurate cash and transaction records. Uphold dealership policies and procedures related to loaner vehicles and cashier duties. Qualifications: At least one year customer service or cashier role is preferred. Excellent interpersonal and communication skills. Strong attention to detail and organizational abilities. Basic computer skills for data entry and transaction processing. Ability to work in a fast-paced environment and handle multiple tasks. Positive attitude and a commitment to providing outstanding customer service. Willingness to learn and adapt to changing procedures and technologies. Availability to work Sundays Benefits For All Full Time Employees: Health, dental, and vision insurance options. 401(k) retirement plan. A supportive and collaborative work environment. Paid time-off.
    $35k-48k yearly est. 13d ago
  • Loan Processor

    American Portfolio Mortgage Corp 3.9company rating

    Loan servicing specialist job in Palatine, IL

    Job DescriptionDescription: Loan Processor Requirements:
    $35k-43k yearly est. 17d ago
  • Loaner Coordinator / Cashier

    McGrath Honda St. Charles

    Loan servicing specialist job in Saint Charles, IL

    Job Description Job Title: Loaner Coordinator/Cashier Location: St. Charles, IL - McGrath Honda McGrath Honda, a well-established and reputable automotive dealership in St. Charles, is seeking a Loaner Coordinator/Cashier to join our growing team. We are committed to providing outstanding customer service and we need dedicated individuals to help us maintain our reputation. Position Overview: As a Loaner Coordinator/Cashier at McGrath Honda, you will play a crucial role in ensuring a seamless and positive customer experience. You will be responsible for managing loaner vehicles, processing financial transactions, and providing exceptional customer service. This position offers an opportunity to be a part of a customer-focused team in the automotive industry. Key Responsibilities: Greet and assist customers in a friendly and professional manner. Manage loaner vehicle reservations, check-ins, and check-outs. Maintain accurate records of vehicle inventory and condition. Process customer payments, including cash, credit card, and check transactions. Ensure the cleanliness and maintenance of loaner vehicles. Maintain accurate cash and transaction records. Uphold dealership policies and procedures related to loaner vehicles and cashier duties. Qualifications: Excellent interpersonal and communication skills. Strong attention to detail and organizational abilities. Basic computer skills for data entry and transaction processing. Ability to work in a fast-paced environment and handle multiple tasks. Positive attitude and a commitment to providing outstanding customer service. Willingness to learn and adapt to changing procedures and technologies. Benefits: Health, dental, and vision insurance options. 401(k) retirement plan. A supportive and collaborative work environment. Paid time-off.
    $35k-48k yearly est. 16d ago
  • Commercial Loan Processor

    Peoples Bank 4.5company rating

    Loan servicing specialist job in Munster, IN

    The Commercial Loan Processor is responsible for processing various commercial loans in a timely and efficient manner at the direction of Business Bankers. Provide support for the Commercial Loan Processing Team Lead. Follow best practices for all commercial loan processing functions consistent with the Bank's mission and strategic objectives. Be a proactive team member. Ensure support for internal and external customers meets bank expectations. The Commercial Loan Processor reports to the Commercial Loan Processing Team Lead. This position interacts with bank wide departmental personnel of all levels, business bankers, business banking assistants, and credit teams. Contact is required with a variety of third parties including vendor, community, and professional organizations. DUTIES AND RESPONSIBILITIES Provide high quality customer service to internal and external customers Process commercial loans in a timely and efficient manner Collaborate with team members, including functional training and cross-training Maximize technology to provide a consistent customer experience Document Preparation Review all new loan requests and renewals in nCino and assign the work for completion of the loan file Process and document new loans and loan renewals to meet all requirements Book Loans Upload loans to the core system in a timely and accurate manner Post Closing Understand the Uniform Commercial Code (UCC) system and process Process requests for advances and payments on Commercial Lines of Credit and Floor Plans Prepare and process loan payoffs, including preparation of loan release(s) and return of paid/released documents to customer. Daily office tasks include: Assist with daily mail Process and approve wires Image daily work as needed Verify accounts Assist with workflow requests Follow FDICIA and SOx controls Work to ensure compliance with all bank policies, applicable laws and regulations for assigned functional areas Serve as subject matter expert (SME) for technologies utilized, products, and vendor relationships Collaborate with technology leads to drive value from technology and vendor investments Collaborate and drive process improvements and procedural enhancements Pursue professional development and training opportunities to ensure the Bank's environment and personal skillsets remain future-proof and forward-thinking. QUALIFICATIONS Position requires: High school diploma or equivalent Minimum of two years mortgage/commercial processing experience Excellent collaborative leadership and communication skills Proactive and independent action-taker Quick technology learner and early adopter Sound judgement and decision-making responsibilities Excellent time management and organizational skills Proficiency with related software tools including, but not limited to, Microsoft 365, Salesforce, banking core, loan origination, processing, and servicing systems preferred ABOUT US For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey. Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents. At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn. For more information on benefits visit the Careers page of our company website at *********************************************** Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC
    $30k-36k yearly est. 31d ago
  • Mortgage Closer

    Old National Bank 4.4company rating

    Loan servicing specialist job in Gurnee, IL

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: Contact internal customers or other 3 rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: Review all documentation in the file for accuracy. Request updated documentation as needed. Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements High School Diploma or GED 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred Operate standard office equipment Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $18.3 hourly Auto-Apply 19h ago
  • Loan Servicing Specialist

    Old Second National Bank 3.7company rating

    Loan servicing specialist job in Oak Brook, IL

    Job Description Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview The Loan Servicing Specialist position is responsible for consumer loan maintenance, payment processing, disbursements, payoff processing tax and insurance processing, and all other loan servicing duties as assigned. Essential Job Functions Provide customer service and act as an informational resource for all external loan customers, on the telephone or via e-mail. Provide daily internal operational support for all loan related questions. Prepare consumer loan payoff letters. Book new consumer loans into core loan system. Process loan payments and or advances for existing loans. Process all file maintenance related to consumer loan servicing. Monitor expiring consumer loan insurance. Prepare collateral release of liens and/or title releases for paid loans. Monitor/track collateral and insurance documents. Ensure operational integrity through compliance with all policies, procedures and regulations. Other duties as it relates to the servicing of loans and special projects as designated by manager. Minimum Requirements High school diploma and two or more years of consumer loan operations, or related area; or equivalent combination of education and experience. Competencies Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Proficient in Microsoft Outlook, Word, Excel. Strong organizational and critical thinking skills. Strong verbal, written and communications skills. Ability to multi-task and prioritize workload. Preferred, but not required Bachelor's degree a plus Jack Henry experience a plus Location Details This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs. Compensation & Benefits Base pay: $20.50 - $26.50 Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!
    $20.5-26.5 hourly 15d ago
  • Loan Origination Specialist III

    Jpmorgan Chase Bank, N.A 4.8company rating

    Loan servicing specialist job in Chicago, IL

    Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Chicago,IL $23.75 - $32.21 / hour
    $23.8-32.2 hourly 4d ago
  • Loan Origination Specialist III

    JPMC

    Loan servicing specialist job in Chicago, IL

    Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
    $27k-51k yearly est. Auto-Apply 5d ago
  • Mortgage Loan Processor/Servicer - To 60K - Chicago, IL - Job 3706

    The Symicor Group

    Loan servicing specialist job in Chicago, IL

    Mortgage Loan Processor/Servicer - To $60K - Chicago, IL - Job # 3706Who We AreThe Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur bank client is seeking to fill a Mortgage Loan Processor/Servicer role. The successful candidate will be responsible for individual pipeline management with a focus on meeting sales goals, maintaining compliance requirements, thoroughly reviewing all materials provided to underwriting, maintaining expected processing turn times and pull thru ratios, and preserve strong relationships with Financial Consultants.This position comes with a generous salary of up to $60K and a full benefits package. (This is not a remote position) Mortgage Loan Processor/Servicer responsibilities include: Timely review and submission of all file documents in the required format for underwriting review. Monitoring individual pipeline and identify estimated monthly closing production. Following up on all necessary ordered services in conjunction with Jr. Processor and Sales Assistants. Staying up to date on FHLMC guidelines, internal underwriting/processing procedures and guidelines, and Company policies. Following up with Obligors as necessary to obtain necessary documents or answer processing related questions. Responding to the Financing Consultants questions and concerns in a prompt and courteous manner. Assisting various departments in closing, post-closing or funding issues. Working with outside and internal resources to maintain compliance. All other duties as assigned by management. Who Are You?You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience: High School diploma or GED required. Two or more years of Mortgage Processing experience required. Maintaining and fostering positive relationships with customers and business partners. Strong computer skills required such as Excel, Word, Adobe. Provide professional communication in both oral and written expression. Able to meet tight deadlines. Ability to handle highly sensitive information, maintaining confidentiality of customers personal information. Highly detail oriented and can problem solve. Excellent organizational, time management and analytical skills. The next step is yours. Email us your current resume along with the position you are considering to:************************
    $60k yearly Auto-Apply 5d ago
  • Loaner Coordinator / Cashier

    McGrath Honda St. Charles

    Loan servicing specialist job in Saint Charles, IL

    Job Title: Loaner Coordinator/Cashier Location: St. Charles, IL - McGrath Honda McGrath Honda, a well-established and reputable automotive dealership in St. Charles, is seeking a Loaner Coordinator/Cashier to join our growing team. We are committed to providing outstanding customer service and we need dedicated individuals to help us maintain our reputation. Position Overview: As a Loaner Coordinator/Cashier at McGrath Honda, you will play a crucial role in ensuring a seamless and positive customer experience. You will be responsible for managing loaner vehicles, processing financial transactions, and providing exceptional customer service. This position offers an opportunity to be a part of a customer-focused team in the automotive industry. Key Responsibilities: Greet and assist customers in a friendly and professional manner. Manage loaner vehicle reservations, check-ins, and check-outs. Maintain accurate records of vehicle inventory and condition. Process customer payments, including cash, credit card, and check transactions. Ensure the cleanliness and maintenance of loaner vehicles. Maintain accurate cash and transaction records. Uphold dealership policies and procedures related to loaner vehicles and cashier duties. Qualifications: Excellent interpersonal and communication skills. Strong attention to detail and organizational abilities. Basic computer skills for data entry and transaction processing. Ability to work in a fast-paced environment and handle multiple tasks. Positive attitude and a commitment to providing outstanding customer service. Willingness to learn and adapt to changing procedures and technologies. Benefits: Health, dental, and vision insurance options. 401(k) retirement plan. A supportive and collaborative work environment. Paid time-off.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Commercial Loan Processor

    Peoples Bank 4.5company rating

    Loan servicing specialist job in Munster, IN

    Job Description The Commercial Loan Processor is responsible for processing various commercial loans in a timely and efficient manner at the direction of Business Bankers. Provide support for the Commercial Loan Processing Team Lead. Follow best practices for all commercial loan processing functions consistent with the Bank's mission and strategic objectives. Be a proactive team member. Ensure support for internal and external customers meets bank expectations. The Commercial Loan Processor reports to the Commercial Loan Processing Team Lead. This position interacts with bank wide departmental personnel of all levels, business bankers, business banking assistants, and credit teams. Contact is required with a variety of third parties including vendor, community, and professional organizations. DUTIES AND RESPONSIBILITIES Provide high quality customer service to internal and external customers Process commercial loans in a timely and efficient manner Collaborate with team members, including functional training and cross-training Maximize technology to provide a consistent customer experience Document Preparation Review all new loan requests and renewals in nCino and assign the work for completion of the loan file Process and document new loans and loan renewals to meet all requirements Book Loans Upload loans to the core system in a timely and accurate manner Post Closing Understand the Uniform Commercial Code (UCC) system and process Process requests for advances and payments on Commercial Lines of Credit and Floor Plans Prepare and process loan payoffs, including preparation of loan release(s) and return of paid/released documents to customer. Daily office tasks include: Assist with daily mail Process and approve wires Image daily work as needed Verify accounts Assist with workflow requests Follow FDICIA and SOx controls Work to ensure compliance with all bank policies, applicable laws and regulations for assigned functional areas Serve as subject matter expert (SME) for technologies utilized, products, and vendor relationships Collaborate with technology leads to drive value from technology and vendor investments Collaborate and drive process improvements and procedural enhancements Pursue professional development and training opportunities to ensure the Bank's environment and personal skillsets remain future-proof and forward-thinking. QUALIFICATIONS Position requires: High school diploma or equivalent Minimum of two years mortgage/commercial processing experience Excellent collaborative leadership and communication skills Proactive and independent action-taker Quick technology learner and early adopter Sound judgement and decision-making responsibilities Excellent time management and organizational skills Proficiency with related software tools including, but not limited to, Microsoft 365, Salesforce, banking core, loan origination, processing, and servicing systems preferred ABOUT US For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey. Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents. At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn. For more information on benefits visit the Careers page of our company website at *********************************************** Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC Job Posted by ApplicantPro
    $30k-36k yearly est. 2d ago
  • Mortgage Closer

    Old National Bank 4.4company rating

    Loan servicing specialist job in Gurnee, IL

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: Contact internal customers or other 3 rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: Review all documentation in the file for accuracy. Request updated documentation as needed. Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements High School Diploma or GED 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred Operate standard office equipment Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!
    $18.3 hourly Auto-Apply 60d+ ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Naperville, IL?

The average loan servicing specialist in Naperville, IL earns between $21,000 and $300,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Naperville, IL

$81,000
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