Loan servicing specialist jobs in Nashville, TN

The Contract/Loan Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail. After ensuring the documentation is prepared efficiently and accurately, the Quality Assurance Specialist must review the documents with our owners and ensure the product the company will deliver is the product that was presented properly to the buyers. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Specific Duties and Responsibilities * Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions. * Review documents with owners / new owners and ensure signatures are obtained and consistent on all required lines. * Reinforce the sale with a positive, enthusiastic presentation of the closing. * Answer questions in confident, competent manner; provide accurate information to owners. * Ensure every owner confirmation interview is properly recorded. * Confirm owners leave with all legally required documents and ownership materials and with an understanding and a realistic expectation of ownership. * Prepare contract package and submit timely to sales accounting. * Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, SPI notes, correspondence and customer service-related issues. Requirements * 1-year general office experience * Clerical administrative support, standard office equipment, screening calls, corporate policies and procedures. * Professional and friendly demeanor. * Excellent verbal and written communication skills. * Ability to deal effectively with all levels of the organization. * Outstanding phone etiquette with the ability to multi-task.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + **This is a Remote role** **- Full-Time: Monday-Thursday 6:00am-5:00pm** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance** Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Salary: $38,480.00 - $60,320.00 annually, based on qualifications This opportunity is for a local law firm in the Clarksville, TN area. The firm is looking for a full-time real estate closing processor with proven experience required. Candidates must be proficient in RESPA, Closing Disclosures and all closing guidelines. Must be able to handle files from contract to closing. Knowledge of real estate closing software, SoftPro, Microsoft Office (Word, Outlook and Excel). Must be detail oriented, able to multi-task, have excellent organizational and communications skills. The successful candidate must be a team player with a positive attitude and strong work ethic. This person must thrive in a fast-paced, often stressful environment, and must be able to think and work independently. Duties include: Complying with regulatory requirements by adhering, and enforcing adherence, to requirements. Preparing and reviewing documents (taxes, payoffs & other title issues) required for closings. Calculating recording fees, tax prorations, and interest Preparing closing disclosures and settlement statements utilizing lender instructions. Drafting closing documents Coordinating closings with all parties including lenders and real estate agents. Recording and filing documents Distributing final closing statements and title policies Our firm offers a competitive pay rate, based on qualifications) in accordance with the experience of the individual. Candidate must be able to pass a criminal background check and financial background check without any previous history of bankruptcy. Benefits include: Paid time off Short-term disability insurance Long-term disability insurance Dental insurance Vision insurance Retirement benefits including Simple IRA with employer matching This is a full-time position (40 hrs/wk) with working hours of 8:00 a.m. to 5:00 p.m. Monday through Friday. We are accepting resumes and conducting interviews now, with the desire to fill the position as soon as possible.

If you're seeking more than just a job, join Heights and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 176 Thompson Lane, Ste G3 Nashville, TN, 37211 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.25-$22.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa. Job Summary: Processes applicable documentation for FHA, VA and Conventional mortgage loan applications and prepares required packages for loan approval. Duties and Responsibilities: * Work with loan applicant(s) to gather specific information relative to credit, employment, and financial history to obtain a loan approval * Gathers, analyzes, and processes necessary documentation from applicant(s), credit bureaus, employers, and various creditors to verify financial information and credit standings * Reviews and assemble accurate loan information in a timely manner to obtain applicable loan approvals * Communicates with applicant(s), underwriters and/or creditors to resolve problems or questions regarding application information * Assists with special projects as requested and perform additional duties as required. High school graduate with at least one year of relevant course study including seminars and workshops combined with at least two to three years of related experience and/or training; general knowledge of loan processing and underwriting fundamentals. Skills and Abilities: Customer-service oriented with good verbal and written communication skills for interaction with a variety of people inside and outside of the organization. Ability to elicit, interpret, analyze, and evaluate given information relative to underwriting guidelines and lender requirements. Excellent organization skills and detail-oriented aptitude. General administrative abilities to include typing, filing and use of computer, calculator, copier, and facsimile machines. Work Conditions: Some weekend work may be required. M/I Homes offers a comprehensive benefits package, including medical, dental and vision insurance, company paid life and disability insurance, optional supplemental life insurance, Health Savings Accounts and Flexible Spending Accounts, paid time off (PTO) and paid holidays, paid parental leave, traditional and Roth 401(k) options, a profit sharing plan, an employee stock purchase plan, an employee home purchase plan and more. We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. M/I Financial, LLC 4131 Worth Ave, Suite 460, Columbus, OH 43219. Company NMLS# 50684. For information on MIF licensing, please visit ********************************** #IND123

You are a superhero when it comes to patient specimens. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during second shift. Location: Nashville, TN Days: Monday - Friday Hours: 7:00 pm - 3:30 am Full-time benefits are available In this role, you will: Perform a vital part of the patient care process by making sure laboratory specimens are properly processed, prepared, routed, and stored Recognize when corrective action is needed and implement effective solutions Work in a laboratory environment with biological hazards and PPE requirements. Champion safety, compliance, and quality control All you need is: High School Diploma or equivalent Previous training or experience in specimen collection or processing Strong reading, writing, and analytical skills Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms. Bonus points if you've got: 1 - 2 years of related experience in clinical laboratory, data entry, or production We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) plus a company match A sense of belonging - we're a community! We also want you to know: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Loan Review Consultant will be an important part of the Elliott Davis Financial Services Assurance team. The Loan Review Consultant performs reviews of loans to ensure compliance with established polices and standards. As an engaged member of the team, all the while you will be developing relationships with clients and building a professional network. As a member of the Assurance Practice Group, adherence to the firm's mission, vision, and values is critical to the practice group's success. Responsibilities Perform clear, concise, and well-supported independent loan reviews of various complexities at financial institutions ranging from $50 million to $15 billion. Identify adverse trends in underwriting, portfolio management, and specific credit weaknesses. Become a subject matter expert in one area of lending. Assist with business development and be aware of collaborative opportunities with other financial institution service lines in the Firm. Efficiently navigate financial institution loan policies and procedures. Respond to clients and managers in a timely manner. Other additional duties as assigned by management. Requirements Bachelor's Degree in finance, economics, or accounting. Minimum 3-5 years in banking and/or loan review consulting. Strong understanding of regulatory guidelines related to the lending function at the State and Federal level. Credit Risk Certification or willingness to sit for exam. #LI-HYBRID #LI-EH1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.

If you're seeking more than just a job, join Heights and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 176 Thompson Lane, Ste G3 Nashville, TN, 37211 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.25-$22.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

The Contract/Loan Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail. After ensuring the documentation is prepared efficiently and accurately, the Quality Assurance Specialist must review the documents with our owners and ensure the product the company will deliver is the product that was presented properly to the buyers. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Requirements 1-year general office experience Clerical administrative support, standard office equipment, screening calls, corporate policies and procedures. Professional and friendly demeanor. Excellent verbal and written communication skills. Ability to deal effectively with all levels of the organization. Outstanding phone etiquette with the ability to multi-task. Specific Duties and Responsibilities Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions. Review documents with owners / new owners and ensure signatures are obtained and consistent on all required lines. Reinforce the sale with a positive, enthusiastic presentation of the closing. Answer questions in confident, competent manner; provide accurate information to owners. Ensure every owner confirmation interview is properly recorded. Confirm owners leave with all legally required documents and ownership materials and with an understanding and a realistic expectation of ownership. Prepare contract package and submit timely to sales accounting. Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, SPI notes, correspondence and customer service-related issues.

at Ridgeland Mortgage The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder. Responsibilities: Engage in managing the loan pipeline with all team members to meet company efficiency standards Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property Collect all required documentation from borrowers and converts to paperless documents Prepare and submit loan submission sheet to set up Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees Negotiate and confirm rates, fees, and lock terms with customer Lock loans in the system with agreed upon terms and manage locked pipeline through the funding Communicate regularly with borrowers to meet desired expectations Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing Maintain minimum productivity goals Requirements: NMLS loan originator license required 1-3 years of Loan Origination experience required Experience originating purchase loans required Builder experience strongly preferred High school diploma or general education degree (GED) required Why work for #teamloan Depot: Aggressive compensation package based on experience and skill set. Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive. Work with other passionate, purposeful, and customer-centric people. Extensive internal growth and professional development opportunities including tuition reimbursement. Comprehensive benefits package including Medical/Dental/Vision. Wellness program to support both mental and physical health. Generous paid time off for both exempt and non-exempt positions. About loan Depot:loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company / Location Information We are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people. Primary Function Set up Operator will initiate operations in accordance with customer requirements and monitor performance to optimize production processes. Operator will be expected to learn multiple setup positions to help support the department while others are out and the cross-training program Responsibilities Employee must have good job performance and attendance. Must be a self-starter, well organized, able to work both independently and as a team member, possess excellent communication and interpersonal skills. Responsible for all aspects of safety, quality, production and preventative maintenance in their area of responsibility. Must be able to read and work from a production schedule. Must be able to read blueprints. Will be required to participate in continued education and training sessions, as job requires. Set up equipment and train operators in the correct set up and operation of said equipment. Must be able to comprehend schedule and required outputs for day production activities, including working with key members of other functional areas. Must possess and represent the organization with strong leadership, communication and teambuilding skills. Become familiar with APCOM's product specifications and the quality standards, including assisting in the development and upkeep of operating procedures for process and equipment. Comply with all the safety, quality, and procedure requirements as noted in the applicable Work Instructions. Must be capable of understanding and practicing the safety requirements of equipment and assuming the safety of self and others around the equipment. Will be able to use APCOM's computer system to obtain necessary production information. Will be responsible for troubleshooting minor problems associated with all machines. Must be capable of walking/standing/sitting for entire shift. Must be able to lift up to 50 pounds at a time. Other duties as assigned Role Specific Responsibilities Qualifications Vocational/Technical certification preferred. Education High School Diploma or GEDYears of Experience Minimum of 1 year related work experience Physical Requirements Prolonged periods of sitting/standing and frequent bending and reaching. The employee must frequently lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds, and with assistance We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Consumer Loan Processor to join our growing team! This position is located at our Hendersonville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? We are looking for someone who is engaging and energetic to provide exceptional service to the members at Cornerstone Financial Credit Union. As a Branch Loan Processor, you will provide quality service to our members by assisting them with loan applications, including interviewing, processing, and disbursing of funds. This position also assists with processing transactions accurately in accordance with established policies and procedures and educates about our products and services. This position is the "frontline" of the credit union and is a key role in achieving our member satisfaction. DUTIES AND RESPONSIBILITIES: Stays informed and knowledgeable of all credit union rates, fees, products, and promotions to assist the members with financial needs. Actively cross-sells products and services. Provides information to members concerning different types of consumer loans, credit cards, terms, interest rates, and documentation needed for the loan. Completes teller transactions and works teller line as needed daily. Conduct financial planning discussions to uncover needs and make adequate recommendations by offering appropriate products, services, and guidance to achieve their personal financial goals. Educates members on technology and digital solutions offered by Cornerstone FCU. Actively refer members to Mortgages, Investments, and other solutions offered by Cornerstone FCU. Processes loan applications in person, by phone, by mail, and through online channels. Evaluates applications for all required information, informing the applicant of any additional documentation needed. Audits and scans loan documents. Cross-sells and promotes CFCU financial services including payment protection, gap, and warranty options. Completes all required Department of Motor Vehicle and Secretary of State documents, including securing/filing liens and titles. Monitors loan queue and stays in communication with Centralized Lending for loans in progress. Processes member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires each day during assigned time slot or as needed. Proofs, examines and verifies documents for endorsements and negotiability to ensure safe practices are followed. Detects and resolves discrepancies. Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union. Opens and closes accounts, creates debit cards, and orders checks. Completes various forms associated with account ownership and member authorizations. Stays informed and knowledgeable about IRA and Business Accounts and assists members with opening these types of accounts. Balances daily transactions and verifies cash and check totals. Investigates and resolve out-of-balance conditions. Purchases and sells funds to the vault as needed to keep cash drawer at required levels. Understands and adheres to all applicable banking regulations and CFCU policies and procedures. Responds to member questions and direct them to other staff as needed. Attends required training and department meetings as directed by the Branch Manager and Training Manager. Keeps work area clean, secure, and well-maintained. Ensures all required documents are imaged. Ensures confidentially of all sensitive information including members' data. Abides by all security and robbery procedures. Assists with training other staff members as assigned. Performs other duties as requested. JOB SPECIFICATIONS: Education High school diploma or equivalent is required. Some college or specialized financial services training is preferred. Experience One year in the financial service industry and/or lending experience. A minimum of one year of customer service and/or sales experience with cash handling is required. Lending experience is desired. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. To efficiently meet the service needs of members, the job often requires the ability to alternate between standing, sitting and walking. Many of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Manual dexterity is also needed to quickly and accurately handle cash and essential documents. Excellent verbal and audio communication skills are needed to serve the members. The volume and nature of the duties of this job require the physical and mental stamina to withstand occasional periods of high stress. Personal qualifications This is a highly visible, public contact position. A "people-oriented" personality, with a professional, caring, friendly, and sincere attitude is required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates.

The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder. Responsibilities: * Engage in managing the loan pipeline with all team members to meet company efficiency standards * Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property * Collect all required documentation from borrowers and converts to paperless documents * Prepare and submit loan submission sheet to set up * Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees * Negotiate and confirm rates, fees, and lock terms with customer * Lock loans in the system with agreed upon terms and manage locked pipeline through the funding * Communicate regularly with borrowers to meet desired expectations * Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing * Maintain minimum productivity goals Requirements: * NMLS loan originator license required * 1-3 years of Loan Origination experience required * Experience originating purchase loans required * Builder experience strongly preferred * High school diploma or general education degree (GED) required Why work for #teamloan Depot: * Aggressive compensation package based on experience and skill set. * Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive. * Work with other passionate, purposeful, and customer-centric people. * Extensive internal growth and professional development opportunities including tuition reimbursement. * Comprehensive benefits package including Medical/Dental/Vision. * Wellness program to support both mental and physical health. * Generous paid time off for both exempt and non-exempt positions. About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

IND2 #LI-Onsite #R80

The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder. Responsibilities: Engage in managing the loan pipeline with all team members to meet company efficiency standards Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property Collect all required documentation from borrowers and converts to paperless documents Prepare and submit loan submission sheet to set up Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees Negotiate and confirm rates, fees, and lock terms with customer Lock loans in the system with agreed upon terms and manage locked pipeline through the funding Communicate regularly with borrowers to meet desired expectations Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing Maintain minimum productivity goals Requirements: NMLS loan originator license required 1-3 years of Loan Origination experience required Experience originating purchase loans required Builder experience strongly preferred High school diploma or general education degree (GED) required Why work for #teamloan Depot: Aggressive compensation package based on experience and skillset. Inclusive, diverse and collaborative culture where people from all backgrounds can thrive Work with other passionate, purposeful and customer-centric people Extensive internal growth and professional development opportunities including tuition reimbursement Comprehensive benefits package including Medical/Dental/Vision Wellness program to support both mental and physical health Generous paid time off for both exempt and non-exempt positions About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Liberty Federal Credit Union, a full-service credit union, is currently seeking a Mortgage Loan Processing Assistant for our Liberty Station branch. The successful candidate have previous experience in the mortgage industry. If you are interested in this position, please click Apply. Duties and responsibilities include but are not limited to the following: Scrub files after application is taken Review support documents prior to efolder upload (credit reports, bank statements, paystubs, 401k statements, appraisals, etc.) Upload disclosures Send welcome letter to borrower (request additional information and/or collect all documents for loan processing) Maintain file status and communication between loan officer/realtor/borrowers Order HOI, VOD and VOEs Work with processing to address any file issues and to help clear conditions Submit loans for re-score of credit Provide exceptional service Manage pipeline and closing dates, ensuring the buyer, seller and agent all agree, HUD sent 48 hours prior, and buyer is aware that Certified Funds are required to close Provide administrative support to branch. Duties include clerical, reception and project-based work Skills Required: High School Diploma Project a professional company image in person, over the phone and in written communications Attention to detail and accuracy Ability to multi-task At least 1+ year(s) mortgage industry experience and a working knowledge of the industry Reporting Relationships: This staff position reports to the Branch Manager and the Processing Manager. There are no reports to this position. Position may also be responsible for: Answering phone and greeting clients in front lobby Coordinate maintenance and delivery of office equipment Ensure sales office is neat, clean and equipped with the required supplies Follow up on pre-approval letters Written communications and follow up, such as anniversary, birthday and thank you cards Make appointments for office schedule, plan and attend functions with Loan Officers for relationship and marketing purposes Liberty Federal Credit Union is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Job Details GOODLETTSVILLE, TN $16.00 - $18.00 HourlyDescription Join Our Award-Winning Team as a Collector in the Student Loan Department! Do you want to make a meaningful difference while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for Collectors to join our Student Loan Department, where you'll help borrowers find solutions to repay their student loans while building a fulfilling career. Our Mission At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions. What You'll Do Guide borrowers through repayment options via inbound and outbound calls with professionalism and care. Provide education on student loan debt resolution while de-escalating stressful calls. Ensure compliance with federal and state laws, including the Fair Debt Collection Practices Act (FDCPA). Maintain accurate records of all interactions and conduct skip tracing when needed. Contribute to a collaborative team environment built on trust and mutual respect. Why Choose ACSI? Award-Winning Workplace: Recognized as one of The Tennessean's Top Workplaces (2014-2024) A Culture of Respect: Treating everyone with Fairness, Friendliness, Dignity, and Respect (FFDR) is at the heart of everything we do. Flexibility and Growth: Enjoy a hybrid work model after training, opportunities for advancement, and paid training to ensure your success. Newly Remodeled HQ: Work in a modern and welcoming corporate office located just outside Nashville. What We Offer Competitive Pay: $16.00 - $18.00/hour + Uncapped Bonus Potential Training Schedule: Onsite training Monday-Thursday (8:00 AM - 5:00 PM) and Friday (8:00 AM - 3:00 PM). Work-Life Balance: Flex Schedule (40 hours/wk) - One late night of your choice (7pm); close at 3:00pm on Friday Comprehensive Benefits: Medical, dental, and vision insurance. Paid time off (PTO) and 8 paid holidays. 401(k) eligibility after 90 days. Health savings account and additional insurance options (life, disability, critical illness, accident). Employee Perks: Paid training to set you up for success. Teledoc Qualifications What We're Looking For Education: High school diploma required. Experience: Call center or debt collection experience is preferred, but not required. Skills: Strong de-escalation and communication abilities. Knowledge of FDCPA and state laws is a plus. Proficiency in MS Office and multitasking. Attention to detail, organizational skills, and professionalism. Mindset: A commitment to treating borrowers and teammates with dignity and respect (FFDR).

Ingram Content Group (ICG) is hiring Library Processor to contribute to our Library team in La Vergne, TN. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! What You'll Do: Attaches spine labels to book or compact discs Sorts cards and labels Attaches Mylar/ Kapco covers to jackets Performs Stamping, Theft ID Performs Auditing Essential Knowledge, Skills and Abilities: Reading comprehension skills up to high school level Writing skills up to high school level Math skills - basic arithmetic, addition, subtraction Basic Computer Skills Attention to detail Ability to work safely and adhere to safety guidelines in a warehouse environment Ability to perform repetitive manual tasks Ability to work independently or collaborate in a group environment Ability to be flexible/multi-task based on workflow demands Ability to meet and maintain production standards Ability to maintain reasonably reliable attendance Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work Essential Physical Demands: Ability to walk and stand during the assigned shift as needed Ability to lift in full range of motion up to 60lbs during the assigned shift - 10lbs or less continuously and 11-60lbs occasionally Ability to push/pull in a warehouse environment up to 70lbs force to push occasionally Ability to grip/grasp continuously during the assigned shift Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends Exposure to wide range of temperatures Qualifications What You'll Need: 6 months work experience in at least one previous job 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard Additional Information Why You'll Love Working for ICG: Casual dress code Convenient location Medical, Dental, Vision, Vacation available beginning Day One! Pay starts at $17.50/hr. plus a $2.00 Shift Differential Schedules: M-F 3:30 PM to 12 AM (Overtime as needed) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, , Ingram Library Services LLC, and Tennessee Book Company LLC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Experienced Mortgage Loan Specialist responsible for the full real estate loan process across all delivery channels. MLSs should have a solid understanding of the entire real estate loan cycle and servicing functions. Actively identifies, develops, and maintains a source of referrals from realtors, builders, Credit Union colleagues and the community for new mortgage lending opportunities. Duties Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process. Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner. Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. Seek guidance for complex lending situations and approval authority from a Sr MLS or above. Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. Assist membership with servicing of existing mortgage and home equity loans. Collaborate with RELO VP/SVP on training and loan approvals. Follow up with prequalified applicants and on other leads in a timely and effective manner. Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions. Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration and assist members with real estate loan closings. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make referrals for other Credit Union products and services based on their needs. Ensure well documented, easy to review loan application history notes within the Loan Origination System. Work with Lending Contact Center to provide assistance with mortgage lending calls when needed. Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities. Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume. Work with lending contact center to provide assistance with mortgage lending calls when needed. Consumer unsecured lending as assigned. Answer phone and perform other clerical duties as needed. Complete additional tasks assigned by management. Requirements Must have high school diploma or GED equivalent. Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). Successful completion of Consumer Lending Program courses and subsequent exam is required before moving to this role. Additional Modules Required: Wires Credit Cards Estate Basics Financial Advisory Services (FAS) Overview Life Stages & Events Has demonstrated proficiency in all aspects of the Associate MLS role. Minimum of 2 years' mortgage lending experience strongly preferred. Minimum tier 2 lending limits assigned. Demonstrated proficiency at current lending approval authority. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has or is eligible to be registered as an active MLO with the NMLS. Must be organized and meticulous. Must be willing to engage in ongoing training and professional development. Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. Has completed all required quarterly training courses & other training assigned by management. Consistently demonstrates SECU's Core Values. Recommendation of VP/SVP and RELO VP/SVP required for advancement to this level. Must be able to speak and write English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Physical Demands Must be able to comprehend and carry out job requirements. Job requires a substantial amount of sitting and computer usage. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Answer and operate a telephone. Lift up to15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.