Loan servicing specialist jobs in OFallon, MO

Job Details Maplewood, MO Full Time Loan ServicingDescription Responsibilities This position is responsible for providing services and support to add to the continued growth of the Bank. The responsibilities include, but are not limited to: • Processing and verifying all real estate taxes that are paid on all Accounts that are escrow borrowers. • Maintaining unpaid tax exception reports. • Paying Insurance and Real Estate Tax Bills for all Escrow customers. • Processing lending-related payments. • Preparing payoff statements. • Monitoring and Follow-up on all insurance coverage on loan collateral (i.e. Property, vehicles, Business Assets, etc.) • Entering and updating client information. • Overseeing sub-servicers (i.e. Insurance Brokers/Companies, Tax Counties, etc.) • Cross training in all functions of loan servicing. • Complete maintenance requests. • Assisting Loan Manager in all functions and special projects as assigned. • Provide communication and other support to areas outside of the Loan Service Department to promote key initiatives including growth, efficiency, lending team experience and customer experience. • Performing other duties, as assigned. Desired Competencies Successful candidates are organized, independent, and detail-oriented with excellent communication and interpersonal skills. Desired competencies include: • Excellent written and verbal communication skills • Must be able to meet deadlines and department performance standards. • Strong organizational skills. • Proficiency with Microsoft Office Suite (Excel, Word, and Outlook) • Strong analytical problem-solving and decision-making skills. • Ability to work independently and as part of a cross-functional team. • Good understanding of financial institution products and services. • Desire to be a part of a strong team that allows for open communication and ongoing learning and growth Qualifications Education Requirements • High School education required. Equivalent, related, work experience will be considered. Additional AIB and/or business courses and seminars geared toward additional banking advancement recommended. • A minimum of 3 years of related experience is required; experience in banking or professional financial services is preferred. • A broad knowledge of banking and department operations, policies and procedures preferred

Commercial Loan Servicing Spec The Commercial Loan Servicing Specialist works to support an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by supporting data input processes, quality control, client statement preparations and error identification. This job elevates reporting issues to senior professionals and consistently works to maintain the accuracy of the company's commercial loan management system. Key Responsibilities and Duties Organizes processing of commercial banking products such as loans, letters of credit and banking guarantees. Reviews data inputs from loan applications and related documentation into a commercial loan management system. Works to ensure quality, accuracy and completeness of data entered into the management system. Coordinates drafting of statements for clients, along with conducting reconciliation and investigation efforts when needed. Provides information on existing loans to clients as requested. Implements best practices for resolving out-of-balance transactions to ensure accuracy of the company's commercial loan management system. Identifies erroneous transactions and reports issues to professionals for issue resolution. Provides assistance and training to junior level employees to ensure high quality delivery of services and products. Minimum Qualifications 3 years of commercial loan servicing experience Preferred Qualifications 5 years of commercial loan servicing experience Knowledge of commercial real estate loan servicing processes, loan documentation, and regulatory compliance strongly preferred Experience and familiarity with commercial loan documentation Effective time management skills, able to prioritize and multi-task Self-motivated while being a constructive and dependable team player Excellent customer service skills; ability to interpret customer requirements Strong verbal and written communication skills General loan accounting skills Strong analytical and problem solving skills Attention to detail, flexible and adaptable Working knowledge of Microsoft Office Products, including Excel Educational Requirements Vocational and/or Technical Education Preferred Work Experience 3+ Years Required; 5+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 4IC

Full-time Description The Loan Servicing Specialist is responsible for the accurate and timely servicing of the Bank's loan portfolio, as well as providing clerical support to the lending division and other areas within Loan Operations. Job Responsibilities Responsible for the initial setup of all loans (news/renewals/modifications) on the Bank's core processing system. Daily processing of loan payments received, including participations bought and sold. Daily reconcilement and clearance of loan related G/L's. Monitor daily the Loan Admin e-mail inbox for loan transaction requests, research requests, etc. and process accordingly. Establish initial collateral related exceptions/ticklers for items missing or needing ongoing follow-up (such as recorded documents, final title policies, UCC continuations, etc.). Assist in maintaining the physical loan files, including uploading ancillary loan documents into the loan files in Nautilus. Prepare payoff letters, upon request, from internal/external customers. Assist in answering internal/external customers loan related questions, as well as perform system maintenance to ensure accuracy of loan data. Follow-up on real estate tax payments and expired insurance (both hazard and flood), including force placing coverage (when needed) and adding related charges to the respective loans on the bank's core processing system. Complete special projects assigned by management. Qualifications, Knowledge, and Skills Experience in Fiserv is preferred High School education or GED equivalent Minimum 2-4 years' experience with processing/servicing all types of loans. Able to prioritize workflow and handle shifting priorities Detail oriented, well organized and demonstrates flexibility, versatility and good judgement Has a proactive problem solving attitude, professionalism and effective communication skills. Work Environment General office conditions Disclaimer All offers for employment with Saint Louis Bank are contingent upon the candidate having successfully completed a criminal background check. Saint Louis Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Saint Louis Bank is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Commercial Loan Servicing Spec The Commercial Loan Servicing Specialist works to support an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by supporting data input processes, quality control, client statement preparations and error identification. This job elevates reporting issues to senior professionals and consistently works to maintain the accuracy of the company's commercial loan management system. Key Responsibilities and Duties Organizes processing of commercial banking products such as loans, letters of credit and banking guarantees. Reviews data inputs from loan applications and related documentation into a commercial loan management system. Works to ensure quality, accuracy and completeness of data entered into the management system. Coordinates drafting of statements for clients, along with conducting reconciliation and investigation efforts when needed. Provides information on existing loans to clients as requested. Implements best practices for resolving out-of-balance transactions to ensure accuracy of the company's commercial loan management system. Identifies erroneous transactions and reports issues to professionals for issue resolution. Provides assistance and training to junior level employees to ensure high quality delivery of services and products. Minimum Qualifications 3 years of commercial loan servicing experience Preferred Qualifications 5 years of commercial loan servicing experience Knowledge of commercial real estate loan servicing processes, loan documentation, and regulatory compliance strongly preferred Experience and familiarity with commercial loan documentation Effective time management skills, able to prioritize and multi-task Self-motivated while being a constructive and dependable team player Excellent customer service skills; ability to interpret customer requirements Strong verbal and written communication skills General loan accounting skills Strong analytical and problem solving skills Attention to detail, flexible and adaptable Working knowledge of Microsoft Office Products, including Excel Educational Requirements Vocational and/or Technical Education Preferred Work Experience 3+ Years Required; 5+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 4IC

The Commercial Loan Servicing Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities. Duties & Responsibilities * Respond to customer inquiries both by phone and mail * Respond to internal customer inquiries via nCino Transaction Tasks * Process loan payments * Complete file maintenance * Maintain positive relationships with multiple lenders and support staff * NSF/return payment processing * Process returned mail and any subsequent address changes * Set up and maintenance of automatic payments * Respond to department emails * Assist other areas and special projects as needed * Where applicable, Manager may determine a Team Lead designation (Commercial Loan Transaction Specialist Team Lead) Education & Experience Knowledge of: * Strong oral and written communication skills * Basic accounting principles Ability to: * Multi-task and work independently * Perform duties under frequent time pressures * Solve problems independently while applying logic and discretion Education and Training: * Requires High School diploma; higher education preferred * Experience with lending preferred * Requires knowledge of Microsoft Office Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$23/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

**Commercial Loan Servicing Spec** The Commercial Loan Servicing Specialist works to support an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by supporting data input processes, quality control, client statement preparations and error identification. This job elevates reporting issues to senior professionals and consistently works to maintain the accuracy of the company's commercial loan management system. **Key Responsibilities and Duties** + Organizes processing of commercial banking products such as loans, letters of credit and banking guarantees. + Reviews data inputs from loan applications and related documentation into a commercial loan management system. + Works to ensure quality, accuracy and completeness of data entered into the management system. + Coordinates drafting of statements for clients, along with conducting reconciliation and investigation efforts when needed. + Provides information on existing loans to clients as requested. + Implements best practices for resolving out-of-balance transactions to ensure accuracy of the company's commercial loan management system. + Identifies erroneous transactions and reports issues to professionals for issue resolution. + Provides assistance and training to junior level employees to ensure high quality delivery of services and products. **Minimum Qualifications** + 3 years of commercial loan servicing experience **Preferred Qualifications** + 5 years of commercial loan servicing experience + Knowledge of commercial real estate loan servicing processes, loan documentation, and regulatory compliance strongly preferred + Experience and familiarity with commercial loan documentation + Effective time management skills, able to prioritize and multi-task + Self-motivated while being a constructive and dependable team player + Excellent customer service skills; ability to interpret customer requirements + Strong verbal and written communication skills + General loan accounting skills + Strong analytical and problem solving skills + Attention to detail, flexible and adaptable + Working knowledge of Microsoft Office Products, including Excel **Educational Requirements** + Vocational and/or Technical Education Preferred **Work Experience** + 3+ Years Required; 5+ Years Preferred **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 4IC **Additional Job Description:** This position ensures efficient and accurate servicing of Commercial Real Estate loans. Minimizes risk by handling items timely and in accordance with bank, investor, and regulatory guidelines. Servicing activities include, but are not limited to: addressing customer inquiries and resolving loan servicing requests, post-closing follow up, maintaining loan system data, processing cash receipts and disbursements, supporting internal and external audits, and participating in department and system projects. Additional responsibilities include: + Drive the external and internal customer experience, build strong relationships through the efficient and professional handling of loan servicing requests and solicit customer feedback. + Use independent discretion and take ownership in problem resolution of customer service issues; working closely with closers, portfolio managers, and other internal teams as necessary. + Perform system onboarding tasks for the real estate portfolio of loans. + Complete comprehensive audits of newly booked and modified loans to ensure accurate documentation and loan system data integrity. + Ensure all trailing documents are obtained and retained in a timely manner. + Perform cash related activities that may include application of loan payments and principal pay downs, suspense research and resolution, general ledger balancing and ACH maintenance. + Process disbursements for tax and insurance maintenance + Provide support to other unit positions including assisting with loan modifications and construction monitoring disbursements. + Perform loan servicing duties that may include final title policy review, UCC continuations, escrow monitoring and maintenance, insurance policy review, and insurance claim processing. Calculate prepayment premiums and prepare pay-off quotes in accordance with loan documentation. + Participate in the timely and accurate completion of internal and external audits. + Participate in customer focused projects to streamline processes and support business initiatives. Encouraged to take a leadership role in projects as assigned. + Comply with all applicable policies and procedures to ensure consistent and efficient servicing and proactively suggest procedural changes. Posting End Date: 12/11/25 **Job Seeker Notice** EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers (********************************************************* **Pay Range** $25 - $34 EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status. We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1257 Jungerman Road, St. Peters, MO, 63376 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.50-$23.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Home Loan Specialist III is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD). As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will: Perform complex data and document validation Handle more complex calls, emails or chat sessions Complete appraisal eligibility tasks Evaluate loan applications for compliance with product guidelines Interact with multiple departments to expedite processing and/or issue resolution Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Associate's degree or equivalent work experience 3+ years of relevant work experience Proficiency in Microsoft Office Financial Services and, if possible, mortgage industry experience preferred General understanding of applicable Federal, State and Local regulations Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $45,000 - $66,000 Work Model OFFICE

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1257 Jungerman Road, St. Peters, MO, 63376 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.50-$23.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Job Title: Mortgage Loan Processor Reports To: Manager, Real Estate Processing and Closing Positions Supervised: N/A FLSA Status: Non-Exempt Job Summary The Mortgage Loan Processor is responsible for managing and reviewing mortgage and home equity loan applications to ensure accuracy, completeness, and compliance with regulatory requirements, internal policies, and investor guidelines. This role acts as a key liaison between mortgage loan officers, underwriters, closers, and other third-party vendors to facilitate a seamless loan process from application to closing. With a focus on maintaining a high level of service, the Mortgage Loan Processor analyzes credit reports, income documentation, and other supporting materials to identify and resolve issues proactively. ** This is a Hybrid/St Louis position ** Job Responsibilities The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description. Review Conventional Mortgage and Home Equity applications for completeness, accuracy, and compliance with investors, insurers, regulatory, and internal policy requirements. Serve as the primary point of contact for applicants providing regular updates, answering questions, and guiding them through the loan process. Verify supporting documentation including income, assets, employment, credit, property, and other required items for underwriting submission. Identify and obtain missing or incomplete documentation needed to advance the loan file to the next processing stage. Ensure all documentation and data in the loan file are current and meet guidelines prior to submission to underwriting. Maintain up to date knowledge of mortgage and home equity loan products, underwriting guidelines, compliance regulations, and internal procedures. Maintain up to date knowledge of underwriting guidelines for Fannie Mae, Federal Home Loan Bank, and internal loan programs. Collaborate with mortgage loan officers, underwriters, closers, and other third-party vendors to ensure timely and accurate loan processing. Update loan origination systems with new documentation and status changes throughout the loan process. Prepare and review loan files for submission to underwriting and closing, ensuring files are complete, accurate, and audit ready. Coordinate with the closing department by forwarding approved loan files and preparing the required documents. Monitor and maintain a daily average pipeline, meeting deadlines and ensuring files meet service level expectations and move efficiently through the process. Escalate issues that may delay or jeopardize loan approval or closing and work to resolve problems quickly and effectively. Adheres strictly to all federal, state, investor, and internal compliance regulations and protocols. Prepare and organize loan files, ensuring proper documentation, naming conventions, and file structure. Maintain and renew NMLS registration annually by completing required continuing education and training. Support the development and maintenance of training materials and job aids to promote standardized procedures and best practices across the processing team. Required Qualifications An equivalent combination of education, training, and experience will be considered. High School Diploma Minimum 2 years' processing experience NMLS Registration Knowledge, Skills, and Abilities (KSAs) A representation of the knowledge, skills, and abilities necessary to perform this job competently. Ability to work in a paperless environment. Creative problem solver with a positive attitude. Ability to prioritize and multi-task to meet deadlines. Strong sense of urgency and responsiveness along with the ability to demonstrate professionalism. Expertise with loan processing software and systems. Strong understanding of all loan products, underwriting guidelines, and regulations. Ability to work independently and meet deadlines in a fast-paced environment. Exceptional communication, member service skills, organizational skills, and time management skills. Work Environment Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Hybrid remote and in-office setting; general office environment, when in-office. Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work at a computer in a stationary manner up to 8 hours daily. Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.

About the Role: As a Loan Specialist, you'll be the first point of contact for Veterans and Active Duty Service Members navigating the VA loan process. You'll work closely with Loan Officers, educating borrowers on the process, gathering documentation, and guiding them toward homeownership. This role is also a launchpad into a future Loan Officer career for those who are ambitious, energetic, and motivated. Many of our successful Loan Officers began as Loan Specialists, and we'll set you up with a strong foundation while providing a guaranteed salary and the chance to learn the business. If you're driven, customer-focused, and eager to grow, this could be the perfect fit. What You'll Do: Interview borrowers, obtain and verify documentation, and educate them on the loan process and product/service options. Process borrower credit information through online approval systems and analyze for pre-approval or denial. Make initial contact and respond promptly to customer inquiries via phone and email. Inform borrowers of future loan documentation requests, including income and asset details. Remain knowledgeable on company and industry guidelines and processes. Provide exemplary customer service and support throughout the loan journey. Actively contribute to building a strong, collaborative team culture. What We're Looking For: We want someone who is: Ambitious, energetic, and internally motivated. Outgoing, friendly, and customer-focused. A strong communicator (verbal and written). Driven to succeed in a fast-paced, results-oriented environment. Comfortable with PCs and basic computer technologies. Dedicated to delivering results with integrity while enhancing lives every day. Preferred but not required: Previous mortgage experience. Bonus points: If you're a Veteran, we'd love to hear from you. Licensing & Growth Opportunities: You don't need to be licensed before applying, but you must be licensed prior to starting. We reimburse licensing costs after 6 months of employment. This role is designed to prepare you for future opportunities to transition into a Loan Officer position. About Us: At Veterans United, we're all about helping Veterans and military families become homeowners. In just two decades, we've closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But success to us isn't measured in numbers - it's living our values daily: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day. We provide friendly, knowledgeable service to military homebuyers and their families, and we're committed to uplifting people and communities nationwide. If this role excites you, even if you don't check every single box, don't hesitate to apply. Bring your passion, drive, and commitment to making a difference - we'll help you build something amazing. Interested? Apply today! The base pay range for this position is $13.00 to $20.00 per hour, but keep in mind that this is a commissioned role. Commissions will be based on the volume (dollar amount) of loans closed. We estimate that this position has an annual gross income potential of between $90,000.00 and $225,000.00, taking into account base pay, commissions, deductions, and bonuses. Of course, pay will vary and may be above or below the potential range based on various factors, such as experience and performance. Veterans United provides a variety of benefits to employees, including health and dental insurance coverage, paid sick leave, an employee wellness program, 401(k) matching, and paid holidays. Learn more about Veterans United on Glassdoor and our career site at vu.com/careers Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri. The Base File Home Loan Specialist is an entry-level position supporting multiple mortgage channels. This role is responsible for reviewing, organizing, and maintaining initial documentation for home loan applications, ensuring accuracy and compliance with lending guidelines. The specialist facilitates efficient processes that support business objectives and customer service standards, starting with basic disclosure tasks and progressing to advanced responsibilities over time. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Associate's degree or equivalent work experience Proficiency in Microsoft Office Previous experience working in mortgage company or bank, title company background preferred

Organization Profile The primary mission of Lutheran Church Extension Fund (LCEF) is to provide financial resources and related services for ministry, witness, and outreach of The Lutheran Church - Missouri Synod (LCMS). In so doing it shall raise funds primarily through the issuance of corporate notes and other debt instruments. Its assets shall be used exclusively for the following: To provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; professional church worker education; the residential housing needs of professional church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod. Reporting Relationship Loan Origination Specialist I reports to the Director, Loan Origination. Summary The Loan Origination Specialist I is responsible for communicating approved loan terms, obtaining and reviewing all loan conditions necessary for finalizing and producing proper legal documentation for all loan types (permanent loans, construction loans, refinance existing loans, etc.). Essential Job Functions Prepare approval letters and communicate loan terms and process. Prepare legal files for post-close Review corporate documents and prepare borrowing resolutions. Prepare, file, monitor, amend, and terminate Uniform Commercial Code (UCC) forms with applicable county and state. Analyze title commitments to satisfy requirements, address exceptions, to ensure lien position and coverage is in accordance with the loan policy/requirements and procedures. Monitor, track and document Letters of Credit. Place orders with third parties (title, appraisal, flood certification, insurance, etc.) and assist borrower with meeting loan conditions, as needed. Education and Experience Minimum 3 years of experience and progressive responsibility in commercial loans or real estate. Bachelor's degree in business, finance, or related field, preferred. Experience working for a bank, credit union or title company, preferred. Competencies (Knowledge, Skills and Abilities) Knowledge of commercial loan procedures and of loan financing, including loan documentation, coupled with an understanding of construction disbursement procedures. Ability to establish and maintain effective interpersonal relationships with both internal and external customers. Provide excellent customer service by exceeding customer's expectations. Ability to demonstrate empathy, tact, and respect through effective verbal and written communication. Partner with others to engage in problem-solving. Ability to clearly articulate issues and concerns and recommend solutions. Learns new skills/information/processes easily and applies new knowledge quickly. Ability to understand lien laws and state statutes relating to lien priority of each state. Ability to understand and become knowledgeable in state statues as it relates to mechanic and materialmen lien laws and documentation. Eager to learn all aspects/functions of the Loan Origination department, regardless of the current responsibilities. Seeks self-development opportunities. Cooperates and participates fully in the coaching process, and actively seeks continuous learning to improve personal and team performance. Ability to prioritize and multi-task, strong organizational skills, detail oriented, and ability to maintain a high degree of accuracy. Ability to work well under pressure and with minimal supervision. Fosters a collaborative spirit, has a positive attitude and is team player. Participates fully on assigned and cross-functional teams. Practices high level of confidentiality. Maintains appropriate balance between compassion, encouragement, and accommodation. Strong computer skills, including Microsoft Office. Ability to learn proprietary and non-proprietary software applications. Ability to work a flexible schedule. Available to occasionally work unusual or long hours, including holidays and Sundays, to support department operations. Supervisory Responsibility None Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

First State Bank is seeking a Mortgage Loan Specialist (Processor) onsite at our Chesterfield Mortgage office. If you have at least 2 years processing experience, then you may be a great fit! 40 hours per week. Full Time benefits will apply, including; medical, dental and vision insurance, paid time off, 401k, ESOP and more! Duties and Responsibilities: The Mortgage Loan Specialist (Processor) is responsible for the accurate and complete set up of mortgage loan application files. This includes ordering vendor services including appraisals and title work, uploading documentation to the appropriate E folders and updating the mortgage loan origination system. Also responsible for all of the processing functions of residential mortgage lending. Loan types include conventional, government and home equity lines of credit. The Mortgage Loan Specialist (Processor) will perform all duties required by following policies and procedures set forth by First State Bank, including, but not limited to: Review documentation for completeness and accuracy, ensuring compliance with all Regulatory Guidelines to include Truth-In-Lending, Regulation Z, Regulation B, HMDA and Real Estate Settlement Procedures Act (RESPA). Review loan origination system for data integrity, and all credit and appraisal documents to ensure investor agency guidelines are met. Maintain an open line of communication with residential mortgage lenders, borrowers, realtors, title companies and all other parties involved in the transaction. Revise the file for all documents needed (W-2s for the previous two years, paystubs for 30 days, two month's bank statements etc.) and enters data into the loan origination system for file receipt date. Order appraisals through the appraisal desk once application money has been received, title work, transcripts, homeowner's insurance, flood certification, drive report and FHA Case Number or VA Case Assignment if applicable. Run AUS (if not already done by the Residential Mortgage Lender) and LDP/GSA. Attend pipeline meetings with the Residential Mortgage Lender when necessary and updates them with the status of the loans. Prepare all applicable processing documents as necessary for loan program. Complete all required compliance training and complies with the Bank Secrecy Act and Anti-Money Laundering Act as well as all regulations which apply within the scope of the position. Qualifications: Knowledge of mortgage lending disclosures and the Encompass System is required. High school diploma or general education degree (GED) required. Two to three years related experience and/or training required. Four to five years related experience and/or training preferred. Basic knowledge of loan processing procedures and loan documentation for real estate, and underwriting guidelines for conventional and government loans. Must have previous experience with automated underwriting systems (DU/LP/GUS). Must be able to work independently and make decisions as needed with the established authority of the position. Must be able to work at a reasonable fast pace and meet production goals on a consistent basis. Must be able to handle multiple projects while meeting various time schedules and deadlines. Must be able to effectively communicate verbally and in written form with customers, service providers, officers and others involved in the lending process. For more information about First State Bank, please visit our Career's Page by clicking HERE. As a condition of employment, all new hires will be required to complete a background check and drug testing. First State Bank is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

Saint Louis, Missouri **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Primary responsibility is to conduct due diligence to confirm flood insurance documentation is maintained in accordance with Bank policies and procedures. Ensure adequacy of insurance coverage throughout the life of the loan, including review of any applicable map changes and initiation of lender-placed insurance when required. Works on routine to moderately complex collateral reviews as assigned by manager. Interfaces with compliance partners, legal counsel, line partners and clients to ensure ongoing compliance with federal flood regulations. Maintains primary responsibility for accuracy of documentation required to demonstrate the clients insurance coverage conforms to policy and regulatory guidelines. **Job Details:** **Global Credit Operations:** Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.This position is responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment and systems. **Responsibilities:** + Perfects the bank's system of record through accurate set-up and maintenance of billing schedules, pricing options, and all other client records and indicative data + Performs administrative duties related to setting up new and/or modifying existing loans, maintains bookings on the systems of record, and identifies and enters data to provide data to modelers for loss risk forecasting + Manages the daily collateralized debt obligation suite and issue tracker reports to execute the daily loan closing process + Maintains relationships with Relationship Administrators to ensure efficient and high quality loan processing **Skills:** + Minimum of 2 yrs. of loan documentation review and concepts. Either commercial or consumer + Knowledge of commercial credit requirements + Minimum of 2 yrs. of Customer Service experience + Excellent verbal and written communications skills + Ability to handle multiple tasks while ensuring quality and efficiency in a fast-paced environment + Proven ability to maintain productivity levels within assigned standards + Proven self‐motivator with the ability to effectively prioritize work + Ability to coordinate with multiple points of contact (internal and external) + Delivery of world class client experience; customer service focus + Organizational and time management skills + Exceptional sense of urgency + Responsive to customer needs **Desired Skills:** + Commercial Lending or Commercial flood insurance experience + Familiarity with various bank platforms, including LIQ, CTS, etc. + Knowledge of federal flood insurance regulations **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Full-time Description Who We Are At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mortgage lender enables us to provide. Since 2001, we have been recognized as a top-choice residential lender in the St. Louis metropolitan area by the St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage, which is why we put so much emphasis ensuring that DAS Acquisition Company, LLC. is a great place to work! What You'll Do Our Processing Assistants provide administrative and processing assistance to Mortgage Loan Originators. These experts ensure efficient loan processing in all phases of the loan transaction process. Responsibilities Make copies of borrower information, file documents, prepare files for submission, schedule signing appointments, mail thank-you notes to customers and realtors, and perform other administrative duties as determined by the Mortgage Loan Originator. Conduct preliminary research on the loan to help determine mortgage eligibility. Assist in pre-qualifications and pre-approval orders. Pull credit reports and run AUS, contacting the borrower for any additional required information. Input data, setting up new customer files with application data. Update and mine marketing database for new loans. Update the Mortgage Loan Originator's database. Assist Mortgage Loan Originators and other team members with clerical ad hoc duties, as needed. Requirements High school diploma or equivalent required; 2 to 4-year college curriculum preferred Minimum one year experience and/or training Encompass experience or equivalent Basic computer skills Experience with Microsoft Office software Familiar with mortgage lending industry Understanding of Conventional, FHA, and VA mortgage products. Exhibit a clear understanding of current RESPA laws and guidelines Ability to work in a fast-paced, challenging environment Excellent customer service skills, strong attention to detail, and a team player attitude Compensation $45,000-$50,000 non-exempt plus per file bonus Benefits Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP) Salary Description $40k-$50k/yr plus file bonus

Job Title: Loan Service Client Representative Department: Loan Servicing Reports To: Loan Servicing Department Manager FLSA Status: Non-Exempt Summary: Performs loan service functions associated with pending and existing loans by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Process payments and advances Prepare releases on paid loans Maintain and update Hazard, Auto and Flood Insurance including force placing and paying escrow premiums Maintain and update Real Estate Taxes Third party verifications Assist with balancing general ledger accounts and accurately prepare general ledger entries Basic Microsoft Office Skills Strong attention to detail and accuracy skills This position is the main customer contact for our loan servicing department and requires excellent verbal, written and interpersonal communication skills Ability to work in a fast-paced environment LaserPro documentation and CSI experience desired, but not required Will be working closely with others, must be a team player Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; Microsoft Windows; Microsoft Outlook. Core Processor (CSI/NuPoint) and documentation software preferred. Education/Experience: High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills and Other Abilities: Time management Oral communication skills Written communication skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Home Loan Specialist II is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD). As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will: Perform complex data and document validation Troubleshoot third party orders (title, appraisal, hazard, flood cert, credit, etc. ) Handle more complex calls, emails or chat sessions Complete appraisal eligibility tasks Evaluate loan applications for compliance with product guidelines Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Associate's degree or equivalent work experience 3+ years of relevant work experience Proficiency in Microsoft Office Financial Services and, if possible, mortgage industry experience preferred General understanding of applicable Federal, State and Local regulations Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $40,000 - $60,000 Work Model OFFICE

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 354 Festus Centre Drive, Festus, MO 63028 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.50 - $23.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.