Loan Servicing Specialist
Loan servicing specialist job in Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Loan Servicing Specialist (Call Center Representative) will provide professional and knowledgeable assistance to borrowers in a call center environment. Responsible for providing outstanding customer service experience for loan customers, third party requestors and internal CrossCountry Mortgage, LLC. staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries. Perform all duties in accordance with company policies and procedures and all state and federal regulations.
This position operates within Eastern Standard Time Zone working hours to support the East Coast region.
Job Responsibilities:
Responsible for the new loan set up on the sub-servicing system.
Perform outbound calls and receive inbound calls from borrowers, providing customer service support to borrowers.
Pull all required documents for the new loans.
Follow up with appropriate departments to obtain missing documents.
Reconcile and monitor data accuracy on the MERS systems.
Work with insurance companies to reflect the proper mortgagee clause.
Monitor and collect first payments from mortgagors.
Respond to inquiries from mortgagors on their loan account.
Other duties as assigned.
Qualifications and Skills:
Associate's degree or equivalent in business related field or equivalent combination of education/experience, preferred.
Experience in banking or financial related field, preferred.
Knowledge of loan documentation, loan systems, operations and accounting.
Proficient with Microsoft Excel and Word.
Excellent attention to detail and organization skills.
Excellent communication and customer service skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Hourly Rate: $18.00 - $22.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyConsumer Loan Specialist - Sales Customer Service
Loan servicing specialist job in Tallmadge, OH
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $32,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.
Job responsibilities are as follows:
* Actively seeks opportunities to originate new loan business with new and existing customers.
* Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
* Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
* Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
* Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
* Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
* Consistently meets or exceeds loan goals.
* Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
* Applies analytical skills to quickly and efficiently resolve any customer issues.
* Processes insurance claims, follow-ups and payments daily and maintains insurance log.
* Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
* Answers incoming phone calls; checks branch's voicemail.
* Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
Requirements
* High school diploma or equivalent.
* Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based).
* Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
* Ability to work in a high-performing, fast-paced, goal-oriented, team environment.
* Ability to successfully navigate priorities while paying close attention to details.
* Basic computer skills and familiarity with Windows & Microsoft Office.
* Ability to meet our acceptable standards for criminal background history, credit history and pass a pre-employment drug screen.
* Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.
Benefits
We offer a competitive compensation and benefits package including:
* Health, Dental, & Vision Insurance
* 15 days of Paid Time Off (PTO) to start + 1 additional personal day
* 401k + employer match
* Company provided Life Insurance & Long Term Disability
* Employee Assistance Program - Confidential mental health support
Additional benefits with Republic Finance include:
* Access to LinkedIn Learning's library of 10,000+ professional development courses
* Employee of the Month Program
* Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
* Professional offices with a friendly team environment
* Monthly incentive bonus pay
* Internal promotions
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
Auto-ApplyCRA Loan Specialist
Loan servicing specialist job in Akron, OH
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
Follow defined protocol for escalation of exceptions.
Take applicant applications by completing Fannie Mae form 1003 on the laptop.
Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
Manage pipeline for all originated loans through closing and complete required management reports.
Communicate with applicants and/or referral sources by providing timely updates and progress reports.
Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
Attend and participate in all Consumer Lending meetings as required by management.
This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
High school diploma or equivalent mandatory. Four-year college degree preferred.
Knowledge of conventional and/or government lending guidelines.
Knowledge of residential mortgage processing, underwriting, and closing procedures.
Knowledge of federal lending regulations governing real estate lending.
Must have at least two years of mortgage lending experience.
Must have an established book of local referral sources.
Must have at least $1 million in monthly mortgage sales.
Demonstrated organizational skills.
Strong written and verbal communications skills.
Demonstrated teamwork and customer service skills.
Proven computer skills.
Basic sales technique skills.
Strong desire to excel in a competitive environment.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
#LI - TM1
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Akron, Ohio 44303
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyProcessor
Loan servicing specialist job in Independence, OH
Nations Lending Corporation™ is one of the fastest-growing mortgage lenders in the US. We're headquartered in the Cleveland, Ohio area and licensed to lend in all 50 states. With more than 90 branches, we employ more than 1,000 talented people.
We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of "home loans. made human.™" an integral part of our company culture. We want you to Join The Nation!
The Processor will verify and process information for mortgage loan approval by reviewing a loan application file and submitting the completed file for settlement.
Essential Functions:
Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.
Recommends that loans not meeting standards be denied.
Calls or writes credit bureau and employer to verify accuracy of information.
Prepares loan application forms, using computer.
Calls specified companies to obtain property abstract, survey, and appraisal.
Informs supervisor of discrepancies in title or survey.
Submits mortgage loan application file for underwriting approval.
Types and mails approval and denial letters to applicants.
Submits approved mortgage loan file to mortgage loan closer for settlement.
Records data on status of loans, including number of new applications and loans approved, canceled, or denied, using computer.
Qualifications and Education Requirements:
High school diploma required.
Basic PC knowledge and skills, basic math ability, basic accounting and bookkeeping skills.
Must be detail oriented and possess solid organizational and time management skills.
Must be able to work independently and handle multiple priorities under pressure of deadline and time restraints.
Promotes teamwork within the department and other departments
Preferred Skills:
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
Ability to work flexible hours - some nights and weekend hours are required.
Nations Lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression). Improper interference with the ability of Nations Lending employees to perform their expected job duties is absolutely not tolerated. Nations Lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the Company.
Auto-ApplyCommercial / SBA Loan Specialist
Loan servicing specialist job in Brooklyn, OH
The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing.
**Overview of Primary Functions**
+ Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process ·
+ Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees
+ Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor.
+ May provide service in relation billing inquiries, service requests, suggestions and complaints from customers
+ Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process
+ Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
+ Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions
**Day-to-Day Tasks Include**
+ Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process
+ Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
+ Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests
+ Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements
+ Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.
+ Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity
**Education, Experience, & Differentiating Skills:**
+ High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred
+ 2+ years of experience and a strong knowledge of commercial loan servicing
+ Demonstrates solid understanding of accounting principles
+ Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory)
+ Proven excellent verbal/written communication and interpersonal skills
+ Excellent judgement and decision making skills, demonstrated leadership skills
+ Strong analytical, research, and problem resolution skills
+ Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges
+ Moderate knowledge of banking policies, procedures, government regulations
+ Ability to perform complex scheduled and non-scheduled maintenance functions
+ Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently
**Top Things looking for In Candidate**
+ Reconcile General Ledgers · Research credits and debits · Ability to research GL outages in commercial loan systems · Accounting Degree · Proficient in Microsoft Excel · Previous commercial loan services experience · Self-starter · Work with limited supervision
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Cash Processor-Warehouse
Loan servicing specialist job in Cleveland, OH
Employment Type: Full Time About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
Who We Are:
Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Cash Logistics Processor.
Who You Are:
You are interested in being the backbone of modern finance by connecting banks and businesses around the world with solutions that keep them moving forward. We take pride in being the ones totaling the day's balance and offering new solutions that make our teams more efficient. Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that keeps ATMs filled and businesses running fluidly.
The Cash Logistics Processor Role:
In branch locations around the world, we're doing the critical cash accounting work that keeps modern commerce moving. Our work is essential, so our team members are essential. We verify bank deposits, prepare cash shipments and connect money from one place to the next. We do it because it makes us proud - #BrinksProud. As a Cash Logistics Processor at Brink's, you'll work within our branch locations to account for the cash and valuables we transport to banks and businesses worldwide.
This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.
Key Responsibilities:
* Check in all work and cash through window
* Verify cash, perform data input into iTrack, mix and check for all deposit types including check only, CompuSafe, ATM, Recyclers and mixed
* Process check imaging into FIS system
* Balance all individual teller sells
* Validate bulk pull and fill each order by packing slip.
* Complete checklist according to established deadlines for each major function throughout the day
* Clean off stations at end of day, bundle trash according to specified procedure, sort deposit slips, ensure no work is remaining, print check manifest and make sure deposits match
* Ensure all imaged work and teller paperwork is delivered to the appropriate areas and/or filed appropriately
* Follow any direction provided by supervisor and/or manager
The Qualifications You Must Have:
* 18 years old or older
* Minimum of 3 months experience in any cash handling, inventory control, deposit processing, vault processing, account reconciliation, ATM processing environments or being a Cashier or Teller
* Ability to lift 50 lbs.
* Ability to satisfactorily complete and maintain all required internal training applicable to the position.
The Additional Qualifications We Prefer:
* Cash handling experience in secure logistics or banking industry
* Basic computer skills
* 10 Key experience
* HS diploma or GED
Professional Skills:
* Professional, positive demeanor
* Excellent customer service
* High attention to detail
* Collaborative work style
* Good ethics and integrity
If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. Brink's provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and meet the requirements for this position, please apply.
Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Auto-ApplyRegistration/Disclosure Processor
Loan servicing specialist job in Independence, OH
The Registration/Disclosure Desk Processor is responsible to monitor the overall registration/disclosure process from start to finish, while also providing accurate and appropriate disclosures to customers within the allotted amount of time while ensuring Northwest policies and procedures and Regulatory requirements are met.
Essential Functions
* Ensure compliance with Northwest policies and procedures, Federal/State regulations, Government Sponsored Entities (GSEs), Agencies (FHA; VA; USDA), third party investors, and vendors
* Maximize all technology tools available
* Ensure total data/document integrity
* Monitor Optimal Blue or Pricing Automation for lock requests
* Confirm or Send eConsent for all registered loans once loan is available for disclosure
* Monitor Encompass pipelines for all mortgage channels for timely disclosure preparation and delivery to borrowers, and to ensure compliance and avoid monetary implications
* Ensure delivery of disclosures for those borrowers who do not agree to electronically receive loan documents; using mail service approved by Northwest to ensure delivery within the required timeframe
* Retrieve documents once eConsent/eDisclosures have been electronically signed and returned, as applicable
* Order flood zone determinations and deliver required disclosures as needed.
* Process change of circumstance requests and re-disclosures
* Input NCDD information and upload forms, as applicable
* Avoid departmental non-payroll costs by disclosing accurate costs on all Loan Estimates
* Recommend improvements to procedures, and service/delivery enhancements
* Monitor GFE and APR Variances pipeline and work with team to avoid unnecessary costs
* Submit appraisals to underwriting for review and deliver to borrower(s), as applicable
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
Qualifications
* High School Diploma or equivalent required
* Associate's or Bachelor's Degree preferred
* 2 - 6 years experience in the Mortgage Industry or Real Estate field preferred
* 2 - 6 years customer service experience and administrative experience preferred
* Knowledge of Regulatory Guidelines, proven organizational skills and a team player
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplySnow - Apparel Processor
Loan servicing specialist job in Brook Park, OH
Join Goodwill in making a meaningful impact in Brook Park, Ohio! At Goodwill, we are dedicated to serving our community by providing high-quality goods, cultivating a supportive environment, and promoting an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.
We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft-line departments. You will uphold customer service standards by greeting and thanking customers and donors in accordance with agency policies and procedures.
Key Responsibilities:
* Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
* Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
* Hangs and tags quality donations quickly, according to agency standards, while meeting or exceeding individual production targets.
* Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
* Embodies DGR MODE Guiding Principles.
* Other duties as assigned.
At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.
Some of the great perks of working at Goodwill:
* Bonus incentive plan
* Generous paid time off
* Retirement planning with company match
* Employee Assistance Program
* Employee discount
Employees who work full-time are also eligible for:
* Medical, dental, & vision benefits at a fraction of the premium cost
* Short-term and long-term disability insurance at no cost
* Life insurance at no cost
* Paid holidays
Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Background check required.
Mortgage Loan Closer
Loan servicing specialist job in Cleveland, OH
Job Description
We are seeking a detail-oriented and highly organized Mortgage Loan Closer to join our team. In this role, you will be responsible for preparing, reviewing, and ensuring the timely and accurate closing of residential mortgage loans. The ideal candidate will have a strong understanding of mortgage documentation, compliance requirements, and closing procedures, ensuring a smooth transition from underwriting to funding.
Key Responsibilities:
Prepare and review closing documents in accordance with loan approval terms, investor guidelines, and regulatory compliance.
Coordinate loan closings with title companies, attorneys, borrowers, lenders, and internal departments.
Verify loan data, including loan amount, interest rate, and fees, to ensure accuracy.
Ensure all closing conditions are met prior to disbursement.
Issue and manage Closing Disclosures (CDs) and final settlement statements.
Perform funding authorization and coordinate disbursement of funds.
Communicate regularly with loan officers, processors, underwriters, and other stakeholders to resolve issues and ensure timely closings.
Maintain complete and accurate loan files in accordance with company and investor requirements.
Keep current on federal, state, and investor regulations related to loan closings.
Provide excellent customer service to all internal and external partners.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree preferred.
2+ years of mortgage closing experience preferred.
Strong knowledge of residential loan closing documents and procedures (Conventional, FHA, VA, USDA).
Familiarity with TRID and other applicable compliance regulations.
Experience with mortgage loan origination systems
Exceptional attention to detail and organizational skills.
Ability to multitask and work under tight deadlines.
Excellent communication and customer service skills.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Powered by JazzHR
QmDdtAm3my
Mortgage Loan Administrator - Chapel Hill Branch (Cuyahoga Falls, OH)
Loan servicing specialist job in Cuyahoga Falls, OH
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them.
At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness.
Role Summary
We are looking for an experienced loan administrator to join our team at our Chapel Hill Branch (490 Howe Avenue, Cuyahoga Falls, OH 44221). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.
Responsibilities
* Take equity line/loan and/or mortgage applications
* Carry a pipeline of loans application through closing
* Open depository accounts (checkings, savings, certificate of deposit, IRAs)
* Assist customers with banking transactions on the platform, in the teller area, and/or over the phone
* Ability to work in all areas of the branch
Requirements
* High school graduate or equivalent
* 2 years of recent experience managing a pipeline of equity and/or mortgage loans
* Outstanding customer service skills
* Professional grammar and demeanor
* Positive, proactive, and friendly interpersonal skills
* Retail bank teller experience preferred
Third Federal Perks & Benefits
* Competitive compensation packages
* Medical, dental, vision, and more
* 401k match
* 11 Bank Holidays + vacation/sick time
* Stock Ownership Allocation
* Exceptional culture and value system
* Strong work/life balance
* Growth opportunities
* Mortgage Discount Program
* Education Reimbursement Program
Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors.
Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
Senior Loan Administrator
Loan servicing specialist job in Cleveland, OH
The Senior Loan Administrator will be responsible for performing various administrative duties to provide consistent, high-quality service to Corporate Banking customers in a highly personalized, professional, and timely manner. This individual will work with commercial lenders to grow and maintain the Corporate Banking loan portfolio. The Senior Loan Administrator will also work with various departments to process new loan requests and annual loan reviews.
Qualifications:
• High School Diploma/GED required. College degree preferred.
• Two years of banking or administrative experience required. Commercial lending, residential lending, or consumer lending experience desired.
• General bank operational knowledge, including commercial loan systems and customer information systems, is preferred.
• Ability to apply job knowledge and good judgement in problem solving and decision-making situations.
• Must have excellent written and verbal communication skills, which includes professional grammar and demeanor.
• Ability to prioritize, work under pressure and meet critical deadlines.
• General working knowledge of Microsoft Word and Excel.
• Good typing and proofreading skills with strong attention to detail.
Principal Activities and Duties:
• Assist commercial lenders in processing new loan requests by ordering appraisals, credit reports, property reports, flood reports and other various items needed for the transaction.
• Assist commercial lenders with portfolio maintenance and exceptions (e.g., loan documentation, financial statements, insurance, collection of monthly borrowing base certificates, etc.)
• Prepares commercial loan system input worksheets to establish new accounts and service existing accounts.
• Creates and maintains credit files, including scanning and indexing all credit files into Nautilus.
• Works closely with Commercial Loan Operations, Underwriting and Credit departments.
• Interacts with Dollar Bank's legal department and outside counsel, when necessary, to prepare loan documentation and oversee loan closings.
• Assist commercial lenders and the legal department on delinquent accounts and workouts.
• Compose internal memos and external correspondence.
• Strengthen customer relationships through timely and efficient response to their needs.
• All employes have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
• Perform other duties, as necessary.
Salary Range:
45,000-58,000
Schedule Information
M - F 8:30am - 5:00pm
EEO Statement
Dollar Bank is an Equal Opportunity Employer.
Minority/Female/Veteran/Disabled
Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit ************************************************
Jr. Loan Officer
Loan servicing specialist job in Broadview Heights, OH
Get paid commissions while you learn! Inside Loan Agents receive 100% inbound calls from NAF generated leads, the same leads as the Sr LO's. We also supply the best ongoing training and leadership in the Call Center Industry, all focused on your success. NAF LO's have all the modern tools needed to move fast and be successful, including:
Industry leading Comp Plan with super low online rates and fees.
1000's of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you.
The latest and greatest CRM and LOS systems.
NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone
Texting ability from our CRM, as well as mass voice mails to reach a group.
We service our own loans, your picture and contact info stay on their mortgage coupon.
All your funded clients are yours to keep, you get the refinances and referrals for higher comp
Location: Broadview Heights, OH
Salary: $15/hr + bps + full time benefits including 401k, paid holidays, and paid vacation
Responsibilities
Duties and Responsibilities:
Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
Perform lock extensions, pipeline management, appraisal orders among other daily duties
Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
Accept multiple live, qualified inbound leads daily.
Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
Collect and analyze customers documentation for submission to underwriters for pre-qualification of purchase clients
Structure and price loans accurately.
Other duties may be assigned.
Qualifications
Desired Competencies:
Some experience and current product knowledge of FHA, VA, Conventional and other loan programs.
Demonstrate working knowledge and skills to learn federal and state guidelines, rules and regulations such as TRID.
Excellent written and oral communication skills.
Desired Education/Experience:
Current working knowledge of mortgage loan process.
0-2 years' experience as a Loan Processor, Jr. Processor, Loan Setup Clerk, Loan Officer Assistant, Sales, or equivalent. Proficient with Encompass, or other paperless mortgage loan origination systems.
NMLS licensing preferred, but not required in some branches.
High School Diploma or equivalent.
Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
#LI-DS1
Auto-ApplyPost Closer
Loan servicing specialist job in Strongsville, OH
Job Details Strongsville OH - Strongsville, OH Full Time Post ClosingDescription
The post closer is responsible to accurately prepare loans for delivery to investors and/or servicers, track and clear file exceptions, and ensure that all loans are closed in conformance with underwriting/ compliance guidelines.
At UHM, we understand diversity comes in many different forms. It's our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!
DUTIES & RESPONSIBILITIES
Timely upload of closing packages for audit and review by Investor for purchase
Review all mortgage loans for compliance by following QC checklist
Work with investors, UHM Partners, and title companies to obtain documentation required for loan purchase
Following up on document requests made or investor suspense requests to achieve loan purchase
Monitor tracking reports for funding and suspense items and escalate where needed
Provide excellent customer service to both internal and external customers
Keep up on post purchase and final doc requests
Qualifications
EDUCATION & EXPERIENCE
High school diploma or equivalent
At least 1 year of office experience a plus
SKILLS REQUIRED
Experience with FHA, VA, USDA, conventional and Investor programs
Ability to work effectively in a team, as well as independently
Detail- oriented and thorough
Excellent time management skills
Strong written and verbal communication skills
Desire to work in a fast-paced environment
Proficient in Microsoft Office and Excel
This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Loan Processor
Loan servicing specialist job in Uniontown, OH
Job Title: Mortgage Loan Processor
United Trust Bank is committed to taking care of our customers financial needs and providing solutions that are tailored to those needs. We are devoted to exceptional service helping our neighbors, local community, and those nationwide. UTB has a wonderful opportunity for highly motivated and skilled individuals to join our mortgage team. Additional information about United Trust Bank may be found at ************************
We have an immediate need for a Mortgage Loan Processor. This role does not require previous mortgage experience and is a full-time with benefits role.
What's in it for you?:
Competitive compensation package with industry leading commission rates
Benefits include:
Medical, Dental, Vision, Life, long and short term disability insurance
401k Match
Basic Function:
The Mortgage Loan Processor is responsible for proactively managing a pipeline of loan submissions to underwriting on behalf of the retail branches of the Mortgage Division. This includes working with Sales Managers and Loan Processors to facilitate the approval and closing of quality loans.
Hourly rate $19.00 - $21.00 additional amount per loan (hourly + commission/bonus).
Position is Hybrid/remote - office location, Uniontown, Ohio
Activities Required:
Act as liaison between Branch personnel and Underwriting Department.
Manage pipeline of conventional, government and/or portfolio loans.
Maintain knowledge of UTB and Investor product guidelines.
Ensure all loan submissions are in compliance with state and federal regulations. Report any non-compliant loan submissions to the Director of Operations.
Handles escalated problems and issues requiring a senior level knowledge of residential mortgage loan processing.
Takes on a senior role for the Branch processing team and assists in training for new hires.
Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
Maintain knowledge of UTB's policies and procedures.
Key Responsibilities:
Assist Branch personnel with questions concerning the processing and submission of loan files.
Ensure all loans submitted to Underwriting are complete and documentation in file is consistent.
Validate automated underwriting decision.
Serve as an intermediary for loan issues with Loan Originators, Processors and Underwriting.
Evaluate loan documentation and clear conditions as per delegated authority
Immediately forward all Critical conditions to Underwriter upon receipt (i.e. Appraisal, Title, Income Docs, etc.).
Maintain high level of customer service by being proactive in communicating with the processors and loan originators.
Other duties as requested by Director of Operations.
Employee is responsible for complying with the Bank's BSA/AML and OFAC Compliance and Consumer Compliance policies and procedures relevant to their responsibilities. If the employee is not certain of what the specific instance calls for, the employee will consult the respective policy and will contact their manager, BSA Officer and/or the Corporate Compliance Officer with additional questions.
Key Performance Factors:
Close a minimum of 50 loans per month.
Required Experience /Knowledge/Education/Training:
Knowledge of FNMA, FHA, & VA underwriting guidelines.
Knowledge of processing and underwriting procedures.
Computer proficiency in MS Office and desktop applications.
Minimum of 3 years of mortgage processing in a in a fast-paced retail or wholesale environment.
Must have proven experience in a fast-paced, service-oriented mortgage banking environment.
Essential Traits:
Demonstrated teamwork, customer service and follow-up skills.
Ability to multi-task and operate in a high-volume, fast-paced environment.
Strong written and verbal communication skills.
Demonstrated organizational skills.
United Trust Bank is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status. We are an E-Verify employer.
Auto-ApplyCRA Loan Specialist
Loan servicing specialist job in Akron, OH
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Must have at least two years of mortgage lending experience.
+ Must have an established book of local referral sources.
+ Must have at least $1 million in monthly mortgage sales.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
#LI - TM1
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Akron, Ohio 44303
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Commercial /SBA Loan Specialist
Loan servicing specialist job in Brooklyn, OH
**Job Title : Commercial Loan Specialist (Comm Client Services - SBA)** **Duration: 6 months contract (with possible extension)** **Hours M-F 8am - 5pm ET. Once a month, a late shift of 11:00am-7:30pm is required.**
**Training: 100% on-site for the first 6 weeks Possibly could be Hybrid afterwards**
**Top Things Looking for in Candidate**
+ _Bachelor's degree in finance, business, or a related field._
+ _Experience in commercial lending, preferably with a focus on SBA loans._
+ _Knowledge of SBA loan programs, including 7(a) and 504._
+ _Strong interpersonal skills and ability to build rapport with clients._
+ _Detail-oriented and organized._
+ _Ensure compliance with SBA regulations and internal policies._
**Job Description:**
**Position Summary**
The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing.
**Overview of Primary Functions**
+ Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process ·
+ Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees
+ Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor.
+ May provide service in relation billing inquiries, service requests, suggestions and complaints from customers
+ Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process
+ Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
+ Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions
**Day-to-Day Tasks Include**
+ Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process
+ Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
+ Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests
+ Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements
+ Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.
+ Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity
**Education, Experience, & Differentiating Skills:**
+ High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred
+ 2+ years of experience and a strong knowledge of commercial loan servicing
+ Demonstrates solid understanding of accounting principles
+ Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory)
+ Proven excellent verbal/written communication and interpersonal skills
+ Excellent judgement and decision making skills, demonstrated leadership skills
+ Strong analytical, research, and problem resolution skills
+ Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges
+ Moderate knowledge of banking policies, procedures, government regulations
+ Ability to perform complex scheduled and non-scheduled maintenance functions
+ Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Massillon - Apparel Processor
Loan servicing specialist job in Massillon, OH
Join Goodwill in making a meaningful impact in Massillon, Ohio! At Goodwill, we are dedicated to serving our community by providing high-quality goods, cultivating a supportive environment, and promoting an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.
We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft-line departments. You will uphold customer service standards by greeting and thanking customers and donors in accordance with agency policies and procedures.
Key Responsibilities:
* Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
* Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
* Hangs and tags quality donations quickly, according to agency standards, while meeting or exceeding individual production targets.
* Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
* Embodies DGR MODE Guiding Principles.
* Other duties as assigned.
At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.
Some of the great perks of working at Goodwill:
* Bonus incentive plan
* Generous paid time off
* Retirement planning with company match
* Employee Assistance Program
* Employee discount
Employees who work full-time are also eligible for:
* Medical, dental, & vision benefits at a fraction of the premium cost
* Short-term and long-term disability insurance at no cost
* Life insurance at no cost
* Paid holidays
Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Background check required.
Jr. Loan Processor
Loan servicing specialist job in Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Junior Loan Processor is responsible for providing quality customer service by verifying necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer, loan officer, junior processor, senior processor and/or underwriter. The Junior Loan Processor collaborates with the training department for transition into a Senior Loan Processor.
Job Responsibilities:
Perform a thorough review and analysis of borrower's credit, employment, income and assets as required by the loan program before submitting to underwriting.
Assemble the complete loan package in proper order for underwriting.
Verify all required documentation (pre-underwrite) in the file.
Verify that an application is complete and accurate; prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents.
Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan.
Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.).
Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
Verify that vendor orders are complete, invoices are received and in the applicant's file.
Manage pipeline by completing and submitting reports within allotted turn-around times.
Assist set-up of loans.
Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC investors.
Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for loans worked on and/or loans worked on from other transition team members.
Available to work varying hours and overtime if needed.
Qualifications and Skills:
High School diploma or equivalent.
A minimum of 2 years' residential mortgage experience.
Experience with RESPA regulations.
Encompass experience.
Experience with mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
Excellent analytical skills.
Excellent communication skills.
Excellent prioritization and time management skills.
Proficient in DU, LP, Microsoft Office & Windows.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyMortgage Loan Administrator - Fairlawn, OH Branch
Loan servicing specialist job in Fairlawn, OH
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them.
At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness.
Role Summary
We are looking for an experienced loan administrator to join our team at our Fairlawn, OH Branch (2875 West Market Street, Fairlawn, OH 44333). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.
Our Fairlawn branch is open Monday through Friday (no Saturdays).
Responsibilities
* Take equity line/loan and/or mortgage applications
* Carry a pipeline of loans application through closing
* Open depository accounts (checkings, savings, certificate of deposit, IRAs)
* Assist customers with banking transactions on the platform, in the teller area, and/or over the phone
* Ability to work in all areas of the branch
Requirements
* High school graduate or equivalent
* 2 years of recent experience managing a pipeline of equity and/or mortgage loans
* Outstanding customer service skills
* Professional grammar and demeanor
* Positive, proactive, and friendly interpersonal skills
* Retail bank teller experience preferred
Third Federal Perks & Benefits
* Competitive compensation packages
* Medical, dental, vision, and more
* 401k match
* 11 Bank Holidays + vacation/sick time
* Stock Ownership Allocation
* Exceptional culture and value system
* Strong work/life balance
* Growth opportunities
* Mortgage Discount Program
* Education Reimbursement Program
Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors.
Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
Mortgage Loan Administrator - Twinsburg, OH Branch
Loan servicing specialist job in Twinsburg, OH
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them.
At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness.
Role Summary
We are looking for an experienced loan administrator to join our team at our Twinsburg, OH Branch (9057 Darrow Road, Twinsburg, OH 44087). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.
Responsibilities
* Take equity line/loan and/or mortgage applications
* Carry a pipeline of loans application through closing
* Open depository accounts (checkings, savings, certificate of deposit, IRAs)
* Assist customers with banking transactions on the platform, in the teller area, and/or over the phone
* Ability to work in all areas of the branch
Requirements
* High school graduate or equivalent
* 2 years of recent experience managing a pipeline of equity and/or mortgage loans
* Outstanding customer service skills
* Professional grammar and demeanor
* Positive, proactive, and friendly interpersonal skills
* Retail bank teller experience preferred
Third Federal Perks & Benefits
* Competitive compensation packages
* Medical, dental, vision, and more
* 401k match
* 11 Bank Holidays + vacation/sick time
* Stock Ownership Allocation
* Exceptional culture and value system
* Strong work/life balance
* Growth opportunities
* Mortgage Discount Program
* Education Reimbursement Program
Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors.
Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.