Loan servicing specialist jobs in Rogers, AR - 896 jobs

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: We are looking for an experienced Licensed Loan Officer, who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals. This professional will work in a tight-knit, goal-oriented team where our Customers and Referral Partners can rely on them to ensure an accurate and timely closing process. The Licensed Loan Officer's primary function is the promotion and sale of Company loan products and services to potential customers. What you'll do: Provide excellent customer service Manage client relationships and identify client service and sales needs Respond to customer inquiries and referrals that are generated from your contacts Conduct interviews with prospective borrowers in order to analyze financial and credit data Marketing, promoting, and selling Company's loan products Negotiate rates and terms Define and manage customer loan process expectations Monitor and manage workflow to ensure timely closing Maintain product knowledge and stay up to date on changes to market conditions Comply with all applicable laws and regulations released to residential mortgage lending What you'll need to be successful: Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications: Minimum 2 years of experience in the mortgage industry with a clear understanding of residential mortgage loan process from application through fulfillment -or- Bachelor's degree or equivalent preferred Must be appropriately licensed (or be able to gain license within 60 days of start date) by the applicable regulator in each state in which he/she does licensee activities Excellent communication skills required Strong organizational, problem-solving, and analytical skills required What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Loan Administrator II -Commercial Location: O'Fallon, MO At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Responsible for providing day to day support to the commercial lending team including coordinating loan closing, organizing customer files, monitoring financial documents and supporting all lending initiatives. Performs record keeping functions including payment processing and balancing. Acts as first point of contact with commercial loan customers and responsible for providing a high level of customer service. Responsibilities include, but are not limited to: Assists commercial loan officers by preparing various documents such as sending notices, preparing past due correspondence, ordering credit bureau reports and appraisals and preparing customer correspondence. Assists commercial loan officers in gathering information for new loan requests and submits loan requests and supporting documentation to Central Loan Processing. Works independently handling accounts of larger size and complexity and/or larger volume of accounts. Maintains commercial customer's credit file in an orderly and accurate manner while in their possession. Forwards new loans and updated documentation to Post Closing to be archived on Director. Reviews files for appropriate documents and responsible for following up on exceptions. Greet customers and prospective customers, directing them to the appropriate personnel. Assists commercial customers with questions, balance information, payments, line of credit advances, payoff quotes and tax reporting calculations on a continuous basis. Retrieves information requested for credit ratings and loan confirmations. Prints, reviews and distributes a variety of management reports. May provide coaching and guidance to other loan administrators. Actively cross-sells bank related products in a professional manner. Completed required training associated with job function. Performs other related duties as assigned. Qualifications Education/Experience: High School Diploma required Specialized education/training normally acquired through two plus years of experience; commercial client experience preferred Skills: Excellent computer skills. Advanced knowledge and mastery of word processing and spreadsheet functions. High level of understanding of lending function, loan system and Premier system. Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner. High level of interpersonal skills to interact with customers and potential customers in a professional manner. High level of knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Pay Range: $19.66 - $24.59 per hour Apply for this Position

Mortgage Loan Processor II A Mortgage Loan Processor II ensures all residential loan files are packaged accurately and timely. As an experienced Mortgage processor, they work with and have comprehensive knowledge of the documents required for a conventional and/or government loans as well as all conforming and non-conforming loansl. A successful Mortgage Loan Processor II is self-motivated, has strong time-management skills and is able to process a high volume of loans in a fast paced work environment. What You Will Be Doing Receiving loans from Underwriting Calling or writing customers and/or any other interested parties to obtain conditions of loan. Calling specified companies to obtain property abstracts, surveys, appraisals. Indexing documents in the file to ensure they are marked properly. Clearing conditions to the level of authority available. Submitting mortgage loan application file underwriting condition clearing. Working with the Appraisal Management Company to order appraisal corrections. Printing and mailing approval and denial letters to applicants. Submitting approved mortgage loan file to Mortgage Loan Closer for settlement. High School diploma or general education degree (GED) A minimum of two (2) plus years' related work experience and/or training required A minimum of three (3) years' experience working in a financial or banking mortgage department a plus A minimum of three (3) plus years working with and/or comprehensive knowledge in conforming & non-conforming loans, Fannie Mae and Freddie Mac Guidelines, and any government and/or conventional, FHA or VA loans required Proficient PC skills in a Windows based environment required; mortgage-processing software a plus Detail oriented, minimal supervision, with excellent communication and analytical skills strongly preferred

Join our dynamic team at Generations Bank in Rogers as a Full-Time Loan Servicing Specialist, where your contributions truly matter. This onsite role offers a unique opportunity to engage directly with our valued customers, ensuring they receive top-notch customer service throughout the loan processing journey. You'll work closely with cutting-edge financial software and gain insights into financial regulations that shape our industry, empowering you to build strong relationships with clients. The stimulating environment fosters accountability and communication, allowing you to collaborate with passionate professionals who share your commitment to stewardship. You'll play a vital role in helping clients navigate their financial decisions, making each day rewarding and impactful. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Paid maternity and paternity leave. Step into an exciting career that emphasizes flexibility while cultivating your expertise in loan servicing, and join us in transforming the banking experience for our community. What's your day like? As a new Loan Servicing Specialist at Generations Bank, you can expect a hands-on experience that revolves around delivering exceptional customer service. Your daily responsibilities will include reviewing loan applications and ensuring compliance with financial regulations, as well as conducting in-depth loan processing activities. Each day, you will utilize financial software to manage and track loan details, providing updates and support to clients. Communication is key, as you'll collaborate with team members to resolve any issues and enhance the customer experience. You'll also be responsible for maintaining meticulous records and documentation to ensure accountability in all transactions. Expect to work Monday through Friday from 8 AM to 5 PM, allowing for a structured yet flexible work environment. This routine will enable you to establish strong relationships with clients and develop a deep understanding of the loan servicing process. Requirements for this Loan Servicing Specialist job To thrive as a Loan Servicing Specialist at Generations Bank, you will need a blend of strong interpersonal and analytical skills. Excellent customer service abilities are essential, as you will be the first point of contact for clients navigating the loan processing experience. A keen attention to detail will help you accurately assess loan applications and ensure compliance with financial regulations. Effective communication skills are critical, enabling you to explain complex concepts clearly and foster trust in client relationships. Additionally, you should possess problem-solving capabilities to address client inquiries and resolve issues promptly. Adaptability is also important, as you will be working in a dynamic environment that requires you to respond to evolving circumstances and client needs. Strong organizational skills will aid in maintaining thorough documentation and managing your workload efficiently, allowing you to excel in this impactful role. WHAT MAKES GENERATIONS BANK DIFFERENT? We prioritize a diverse and talented group of people who bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run. CORE VALUES: Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional. Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential. Communication: We believe in proactively sharing ideas and information. Stewardship: We believe each team member should care for our assets and opportunities as if they were their own. WHAT ARE THE REQUIREMENTS? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. BASIC QUALIFICATIONS - you must have these to be considered for this role: High school diploma or equivalent (GED) Ability to perform the essential functions, mental, and physical demands of the job as listed in the Full Job Description. Get started with our team! If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

Review both consumer and commercial real estate loans within a specific time frame. Loans are reviewed for compliance, accuracy, proper terms and conditions, signers, accurate legal descriptions, dates and other relevant data. Must have knowledge of all types of commercial and consumer real estate loans including new, renewed or modified loans as well as knowledge of internal policies and procedures. Knowledge and understanding of multiple types of loans especially consumer real estate lending including TRID. All TRID related documents are sent to Mortgage Loan Review for accuracy and compliance review before loans are sent out to loan staff. Must have good communication skills as there is correspondence with loan officers, loan assistants and loan processing. Job includes ordering external evaluations/appraisals. This position is responsible for all correspondence between the outside company and loan staff and receiving and sending out the completed evaluations. Requirements Previous banking experience required Drivers License Cell Phone

PRINCIPLE DUTIES AND REPONSIBILITES Create and update manual interest accrual spreadsheets via excel to reconcile to monthly billing statements Create and reconcile spreadsheets via excel for manual and automated nonuse fees Assist with project management and implementation in relation to manual interest and fee accruals Monthly SBA reporting Review and update relevant procedures and training materials for the team as necessary Peer review of lead bank notice creation and wires for sold loans Assist with Servicing Department day to day workload as time allows. These duties include but are not limited to: Payment posting Rate changes Research cases Identify and assist with process improvements JOB SPECIFICATIONS Bachelor's degree in a business related field with at least one year of commercial loan servicing experience preferred. Relevant experience, such as but not limited to auditing, financial document preparation, bookkeeping and accounting may be considered in lieu of bachelor's degree. Ability and desire to learn, grow and develop professionally. Exceptional interpersonal, written and oral communication skills are required. Ability to make sound decisions and produce great work under general or limited supervision. Excellent working knowledge of more complex commercial style transactions. Working knowledge of participation/syndication loan servicing. Advanced knowledge of general commercial lending policies. Advanced PC skills, including MS Word, MS Excel, and programs used to set up and track documentation or ongoing covenant ticklers. Strong ability to adjust priorities to changing circumstances while maintaining high quality in fast paced atmosphere. Exceptional organization skills and very detailed oriented. Excellent teamwork skills are required.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************

Job DescriptionBenefits: Health & Wellness Planning Gym Membership - Free 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Bonus based on performance Were looking for a Pawnbroker whos ready to make 2026 their year of growth, connection, and new possibilities! If you love helping people, enjoy closing sales, and want to work in a fun, positive atmosphere this could be your perfect fit. Who We're Looking For: Someone who brings empathy and great customer service A team player with strong sales instincts Someone comfortable helping customers with personal short-term loans Bilingual (Spanish/English) is a BIG plus A friendly personality who can build trust quickly Someone who loves social media and can help create engaging content Stable and reliable work history What Makes This Role Awesome: Youll help customers during important moments Youll work with jewelry, electronics, luxury goods & more Youll be part of a small company with BIG benefits Competitive pay + commission opportunities A positive team culture that truly supports you Ready for a fresh start in 2026? Wed love to meet you! A Culture Of Service.mp4 10.08 MB New year, new path, new potential start 2026 strong with Braswell & Son.

What You'll Do: You are a valued member of the broader Lending team, relied upon to assist the lending process and to contribute value to the bank's lending decisions. You will build rapport with internal and external stakeholders and become a key player in an essential process of our bank. You will perform a wide variety of support functions for the Loan Operations team. You will coordinate with internal and external customers to meet diligent deadline requirements while providing legendary service levels. Your strong combination of interpersonal, analytical, and decision-making skills make you a valued resource and partner to internal and external clients. Key Accountabilities: * Loan Operations Service, Accuracy and Efficiency * Provide general support to the Loan Operations team * Promptly and effectively handle customer inquiries * Work with external stakeholders to obtain timely loan documents * Meet deadlines to ensure excellent customer service * Ongoing Loan Maintenance and AccuAccount System * Book loans in accordance with established policies and procedures * Make corresponding entries to the bank's general ledger accounts * Ensure loan files contain the proper documents and relevant data * Enter "tickler" information on loans * Filing and other general recordkeeping, ensuring system documentation is accurate and verification of various records and information * Follow Loan Policy and Procedures * Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act, and all applicable State and Federal laws and regulations Central Bank Offers This: * Competitive Salary; determined by experience and skills * Comprehensive Benefits package that includes; 401(k) company match, Paid-Time Off (PTO), Volunteer Days Off (VTO) * Paid Federal Holidays About Central Bank At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals. Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals. Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit, stand, walk, talk, see, and hear. Regularly required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Occasionally required to stoop, kneel, or crouch. Regular travel across Retail footprint required. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior/office work environment. The individual experiences little discomfort from noise, dust, or other factors. Prolonged standing may be required. May be exposed to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure. Must have a valid driver's license and be able to travel as needed throughout the Central Bank of the Midwest footprint. Any required travel is typically completed within normal business hours. You've Got This: * College degree preferred - will consider relevant experience * Ten (10) years of Commercial Loan Operations / Booking experience required * Five (5) years of Commercial Loan Processing experience required * Desire to lead a team of loan processing professionals to be a manager/leader * Commitment to the organization's core values * Strong time management and organizational skills You Are: * Authentic * Engaged * Self-motivated and entrepreneurial * Energetic and highly driven * Passionate about serving others * Innovative and forward-thinking * Driven to bring value to the end customer by serving our associates and leadership team Competencies: * Relationship Building - Ability to develop and build strong relationships with clients and internal stakeholders. Ability to influence others through informal leadership. * Administrative Support - Ability to anticipate needs and take appropriate action to prevent or resolve administrative issues quickly. * Ability to coordinate activities involving large groups of people inside and outside the organization. * Communication - Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally). * Problem Solving - Ability to identify a problems root cause and drive to resolution. Ability to escalate where appropriate and ensure follow through. * Business Acumen-Basic understanding of the Banking industry and business environment both internally and externally. * Other Key Competencies include: Computer skills - Word - Excel - PowerPoint - Outlook

Agility 360 is seeking a Foreclosure Specialist with experience from a Mortgage Servicing or Default Firm environment for our client, a Mortgage Default focused Law firm. This is a full-time position within a team-oriented environment located in Leawood, KS. Foreclosure Specialists are responsible for the accurate and timely processing of foreclosure proceedings, including, but not limited to: responding to client inquiries, providing counseling to clients regarding the non-judicial foreclosure process, internal and external system updates, and management escalations when appropriate. Responsibilities Take appropriate and timely action upon receipt of client inquiries and internal requests/instructions regarding loan status and/or other applicable requests including but not limited to preparation of reinstatement/payoff quotes, foreclosure chronologies, and outstanding fees/costs Validates file data and proceeds accordingly to ensure compliance within the Texas non-judicial foreclosure process including but not limited to the following sale related activities: preparing notices, title updates, bidding instructions, sale cancellations, and client/vendor communications Receive and resolve phone calls from borrowers, investors, other law firms, and clients Qualifications High school diploma or equivalent 2+ years of default servicing industry experience Comprehensive experience with mortgage default industry platforms. (LPS/Tempo) Experienced with handling nonjudicial foreclosure for a law firm from start to finish Proven Microsoft Excel, Word and Outlook experience Verified knowledge of Texas, Georgia, or Rhode Island Foreclosure process Strong communication etiquette (verbal and written) Highly dependable (attendance, daily responsibilities/tasks, and project deadlines). Competent in organization, multi-tasking, and prioritization, while maintaining confidentiality. Detail oriented with attention to accuracy Demonstrates critical thinking skills Details Direct hire position Salary Range: $40k - $55k (+ annual production bonus) based on experience Onsite role in Leawood, KS Employment is contingent upon passing a background check, drug screening, and credit check Our client offers a competitive compensation package including health benefits, 401K and paid time off.

Classification: Full-Time, Non-Exempt Hours: Monday through Friday, 8:00 am to 5:00 pm, other hours and days as needed Role: Performs a variety of duties related to the servicing and administration of loans. Apply: ***************************** Requirements Essential Functions & Responsibilities: Review daily exception reports Process Paid Files Perform maintenance on both consumer and commercial loans Calculate and process payoffs Post transactions to loans and general ledger accounts Service participation loans SBA reporting Credit Bureau maintenance File NSI/UCC's Answer phones to assist both internal and external customers Send correspondence as needed Fund all loan transaction types for processing departments onto the bank's core system Balance GL accounts for loans File lien documents with the appropriate state and county Track titles and collateral documentation for lien perfection Understanding of loan collateral and perfection requirements Additional Responsibilities: Servicing of Real Estate Loans that will include the following: Investor reporting and servicing Escrow analysis/Paying real estate taxes and property insurance PMI reporting Monitoring and processing insurance claims Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience: One year of banking and/or lending experience required Previous loan servicing experience desired Education: High school diploma or equivalent Skills & Abilities: Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information. Work requires courtesy and friendliness in providing assistance and exchanging factual information. Ability to relate and empathize with people. Competencies: Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management. Other Skills: Self-Starter, takes initiative Basic accounting Microsoft Office proficiency Detail/Goal/Solutions Oriented Listening, verbal and written communication skills Ability to resolve conflicts Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee sits for the majority of the day. Some light physical effort required. Travel: Travel is negligible Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines. Other: Applicants must pass a drug screen and background check Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ZR #LI-DNI

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

The Consumer Loan Specialist provides exceptional service to current and prospective members by processing consumer loan applications accurately, efficiently, and in accordance with KCCU lending policies, regulatory requirements, and risk-based underwriting standards. This role supports all aspects of consumer lending - including Auto Loans, Signature Loans, Credit Cards, Home Equity Lines of Credit, loan add-ons, and indirect loan support - while ensuring timely communication, thorough documentation, and a strong commitment to member experience. The Consumer Loan Specialist works closely with underwriting and branch teams to ensure applications move through the pipeline promptly and consistently. This position requires strong attention to detail, the ability to navigate KCCU systems and a proactive approach to meeting lending goals. ESSENTIAL DUTIES AND RESPONSIBILITIES • Receive, process, and review consumer loan applications submitted through branches, online channels, and internal referrals. • Complete all application steps, including data verification, income documentation, risk-based pricing, credit score review, and loan structuring based on KCCU underwriting guidelines. • Assist members and staff with loan status updates, required documentation, loan conditions, and next steps. • Prepare loan documents; ensure accuracy and compliance with all disclosures, signatures, and required supporting documents. • Cross-sell appropriate products such as GAP, MRC, debt-protection products, credit cards, and deposit accounts according to member needs and KCCU standards. • Verify and follow up on insurance documentation, titles, collateral descriptions, and lien filings for secured loans. • Work collaboratively with underwriters, MSRs, the call center, and branch leaders to resolve loan file issues, correct data errors, and move applications efficiently through to funding. • Support skip-a-pay processing, loan add-ons, loan rewrites, and payment modifications as applicable. • Communicate professionally with third parties such as dealerships, insurance providers, and vendors when needed to complete loan processing. • Maintain up-to-date knowledge of KCCU lending policies, compliance requirements, and internal procedures. • Assist in meeting monthly loan production, quality, and service goals as established by Lending Leadership. • Protect member information and follow all security and confidentiality expectations. KNOWLEDGE, SKILLS, AND ABILITIES • Strong understanding of consumer lending principles, credit reports, debt-to-income calculations, and risk-based pricing. • Ability to work in a fast-paced environment with high volume and strict timelines. • Excellent communication skills, both written and verbal. • Proficiency with lending and core systems or ability to learn quickly. • Strong attention to detail and accuracy. • Problem-solving skills with initiative to obtain missing information. • Team-oriented mindset. EDUCATION AND EXPERIENCE • High school diploma or equivalent required. • Minimum two (2) years experience in consumer lending. • Experience with credit union lending systems strongly preferred. WORKING CONDITIONS / PHYSICAL REQUIREMENTS • Ability to remain in a stationary position for extended periods. • Ability to operate standard office equipment. • Occasional lifting of up to 25 lbs. • Regular member and staff interaction in an office environment. OTHER REQUIREMENTS • Must meet and maintain all bonding requirements. • Must comply with all internal policies and regulatory guidelines. • Some overtime may be required during peak lending periods.

Organization Profile The primary mission of Lutheran Church Extension Fund (LCEF) is to provide financial resources and related services for ministry, witness, and outreach of The Lutheran Church - Missouri Synod (LCMS). In so doing it shall raise funds primarily through the issuance of corporate notes and other debt instruments. Its assets shall be used exclusively for the following: To provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; professional church worker education; the residential housing needs of professional church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod. Reporting Relationship Loan Origination Specialist I reports to the Director, Loan Origination. Summary The Loan Origination Specialist I is responsible for communicating approved loan terms, obtaining and reviewing all loan conditions necessary for finalizing and producing proper legal documentation for all loan types (permanent loans, construction loans, refinance existing loans, etc.). Essential Job Functions Prepare approval letters and communicate loan terms and process. Prepare legal files for post-close Review corporate documents and prepare borrowing resolutions. Prepare, file, monitor, amend, and terminate Uniform Commercial Code (UCC) forms with applicable county and state. Analyze title commitments to satisfy requirements, address exceptions, to ensure lien position and coverage is in accordance with the loan policy/requirements and procedures. Monitor, track and document Letters of Credit. Place orders with third parties (title, appraisal, flood certification, insurance, etc.) and assist borrower with meeting loan conditions, as needed. Education and Experience Minimum 3 years of experience and progressive responsibility in commercial loans or real estate. Bachelor's degree in business, finance, or related field, preferred. Experience working for a bank, credit union or title company, preferred. Competencies (Knowledge, Skills and Abilities) Knowledge of commercial loan procedures and of loan financing, including loan documentation, coupled with an understanding of construction disbursement procedures. Ability to establish and maintain effective interpersonal relationships with both internal and external customers. Provide excellent customer service by exceeding customer's expectations. Ability to demonstrate empathy, tact, and respect through effective verbal and written communication. Partner with others to engage in problem-solving. Ability to clearly articulate issues and concerns and recommend solutions. Learns new skills/information/processes easily and applies new knowledge quickly. Ability to understand lien laws and state statutes relating to lien priority of each state. Ability to understand and become knowledgeable in state statues as it relates to mechanic and materialmen lien laws and documentation. Eager to learn all aspects/functions of the Loan Origination department, regardless of the current responsibilities. Seeks self-development opportunities. Cooperates and participates fully in the coaching process, and actively seeks continuous learning to improve personal and team performance. Ability to prioritize and multi-task, strong organizational skills, detail oriented, and ability to maintain a high degree of accuracy. Ability to work well under pressure and with minimal supervision. Fosters a collaborative spirit, has a positive attitude and is team player. Participates fully on assigned and cross-functional teams. Practices high level of confidentiality. Maintains appropriate balance between compassion, encouragement, and accommodation. Strong computer skills, including Microsoft Office. Ability to learn proprietary and non-proprietary software applications. Ability to work a flexible schedule. Available to occasionally work unusual or long hours, including holidays and Sundays, to support department operations. Supervisory Responsibility None Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Provide prompt, courteous and accurate customer service while assisting internal and external customers with consumer loan processing. ESSENTIAL FUNCTIONS: Provide quality customer service to both internal and external customers over the phone and in person. Process all real estate and commercial loans, renewals, and payment extensions for compliance documentation and image review. Handles real estate and commercial technical exceptions and document replacement. Process terminations and continuations of UCC's. Handles typical administrative functions such as answering phones and filing of loan servicing related documents. Cross train to backup other loan operations functions as necessary. Maintain a neat and clean professional appearance. Recognize opportunities to cross sell bank products and services. Serve as a representative of the bank at various community events. SKILL REQUIREMENTS: Excellent Customer Service Skills Strong oral and written Communication Skills Detail Oriented 10-Key Adding Machine Basic Computer Skills (Microsoft Word, Excel, Jack Henry) PHYSICAL REQUIREMENTS: This position requires the ability to stand for extended periods of time. The ability to sit, bend, squat, twist and lift/carry coin bags weighing up to 50 lbs. is also required. This position requires a working knowledge of computers, printers and general office equipment. The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: High school diploma or equivalent required. Customer service and prior loan/banking experience is preferred. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. AAP/EEO STATEMENT: Our company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law. Job Posted by ApplicantPro

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 354 Festus Centre Drive, Festus, MO 63028 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.50 - $23.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare batches of work by removing payments and forms from envelopes Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing Measures Follow standard operating procedures and customer specific instructions through data entry. Verifying checks through customer specific instructions for processing Balance/reconcile electronic and paper documentation. Analyze information to determine accuracy and completeness of work. Conduct non-routine research. Operate high-speed imaging/ extraction Opex equipment. Re-associate check images to corresponding material while validating quality of images. Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security. Team Support: Lend help to immediate team/team members, as needed. Education & Experience Knowledge of: Strong oral and written communication skills Excellent organizational skills Keen sense of quality control and practices Attention to detail and focus on meeting deadlines. Ability to: Analyze and comprehend client's standard operating procedures and instructions Complete multiple manual tasks per transaction and/or client with precision Ability to sit, stand, and walk for long periods of time Be a team player and maintain a positive attitude at all times Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$20/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************

Performs a wide variety of clerical and administrative support for all aspects of the Loan Servicing functions. Coordinates reports, loan documentation, and scanning. Upload new loans for Installment, Commercial & Overdraft Banking. Prepare and process Extensions, Modifications and Deferral Agreements and any other documentation as necessary to process changes to all loan types. Prepare and process paid files. Prepare and process new units and paid units on the Floor Plan System which includes working directly with Floor Plan Dealers. Work cancelled & expired insurance reports which includes contacting insurance agents to verify current insurance. Provides backup support to others in the loan service and loan processing area when necessary, including booking new loans and processing Officer and customer requests for advances/payments. Exercises independent judgment under moderate supervision. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the Corporate Code of Conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prepare and process Extensions, Modifications and Deferral Agreements and any other documentation as necessary to process changes to all loan types. Prepare and process new units and paid units on the Floor Plan System. Work cancelled & expired insurance report. Perform QC function/checkback of new loans. Assist with booking new loans. Prepare, verify, and input various reports. Prepare transactions, reports, correspondence, memos, and perform other clerical/administrative duties in an accurate manner. Handle phone calls and take messages. Respond to internal and external inquiries regarding loan documents and other banking-related questions. Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Maintain a friendly, positive, and professional attitude. Resolve difficult situations with tact and diplomacy. Operate a variety of office administration equipment. Maintain neat and orderly work area and ensure that all confidential records are secured and/or disposed of properly. Attend all required training. Assist others in the department as needed and/or directed. May be assigned other duties and responsibilities. May be assigned work or training at other assigned locations. High school education or equivalent At least two years of experience in general office work or a related area Previous experience as a loan assistant is desirable Effective oral and written communication skills Strong customer relation skills and ability to communicate effectively and work well with supervisor, co-workers and customers in a cooperative, positive manner. Typing skills, 50 WPM minimum Letter formatting skills Computer experience, desirable Attention to detail Ability to operate a variety of office equipment PHYSICAL AND SENSORY DEMANDS: Regularly required to sit; stand; walk; talk; Occasionally required to stoop, kneel, or crouch. Frequently lift and/or move up to 20 pounds. Specific vision abilities include close vision.