Loan servicing specialist jobs in Smyrna, GA - 91 jobs
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Loan Servicing Specialist
Ameris Bancorp 4.8
Loan servicing specialist job in Atlanta, GA
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The LoanServicingSpecialist is responsible for but is not limited to, accurately processing incoming loan payments received via ACH, wires or by check, review new, renewed, and modified loans on core system for accurate payment setup, process payment advances in a timely manner, research returned payments, payment and payoff processing, and processing various reject reports. This position also includes reviewing new, refinanced, and modified loans onto Core System, processing loan maintenance requests, exception item processing, process payoff requests, and review and maintain various reports. This position assists with cross-training, special initiatives, and supports other areas within LoanServicing, as well as provides superior customer service to internal and external customers. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Performs loanservicing tasks on loans including, but not limited to, exception item processing, payment and payoff processing, loan advances, processing, payoff requests, account maintenance, insurance and escrow assistance, and servicing of specialty lending products
* Correctly and efficiently enter loan payment information.
* Handle customer data and information according to department procedures.
* Balance Loan In Process and research rejected loan transactions
* Process and respond to Salesforce cases, incoming email requests, and incoming payments within defined SLAs and timeframes.
* Maintains compliance with internal controls, operational procedures, and risk management policies.
* Performs functions including researching discrepancies, complex account research and handling exceptions.
* Processes various departmental reports.
* Performs interest calculations and provides loan payoffs upon request.
* Works with other departments regarding loan inquiries.
* Record detailed information and produce accurate, high quality work products.
* Perform accurate calculations and transactions using problem solving techniques.
* Cross-train in areas within LoanServicing to provide support during changes in volume.
* Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements.
* Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
Required Knowledge, Skills and Competencies:
* Intermediate PC and Microsoft Office proficiency.
* Able to effectively and persuasively express self, using language and grammar in a professional manner.
* Able to plan, organize and prioritize tasks.
* Strong written and verbal communication skills.
* Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.
* Able to analyze and record detailed information and produce accurate, high quality work products.
* Able to research, analyze, identify viable options, draw sound conclusions, and present findings.
* Able to manage and organize a high volume of documents and work load.
* Able to perform accurate calculations and transactions.
Industry and Work Experience:
* 1-3 years of experience in a related role working loan products, structures and/or documentation preferred.
Academic:
* Bachelor's degree in Business or related field or equivalent education and related training or experience required.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
$33k-86k yearly est. 60d+ ago
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Personal Loan Consultant
Onemain Financial 3.9
Loan servicing specialist job in Douglasville, GA
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Bilingual - Spanish
Preferred:
Sales, Collections or Customer Service experience
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$31k-44k yearly est. Auto-Apply 3d ago
Consumer Loan Servicing Specialist
Atlanta Postal Credit Union 3.6
Loan servicing specialist job in Hapeville, GA
Seeking past experience servicing consumer loans (auto loans, personal loans) in a high-volume call center-type environment! Assist members (customers) and internal staff with loanservice issues and requests - loan payments, due date changes and recalculations, and insurance changes.
Title: Consumer LoanServicingSpecialist
Position Status - Full Time non-exempt (Hourly)
Reports To: Operations Manager
Pay information: $18.53 - $23.16 per hour
The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector.
We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.
Purpose : The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”
The Consumer LoanServicingSpecialist proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, completing requests for members on open consumer loans, and monitoring the loan files for irregularities that pose a risk to the Credit Union.
Essential Duties and Responsibilities: Other duties may be assigned.
Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
I promise to demonstrate integrity in all my interactions.
I promise to always treat you with dignity and respect.
I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
I promise to safeguard the security and confidential nature of your financial information.
I promise to greet you with a smile and thank you for your business when your transaction is completed.
I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
Receives and processes a variety of transactions with a high-level of accuracy and in accordance with all APCU service promises, policies, and procedures.
Handles request of varying degrees of complexity; some routine in nature and others requiring research and problem-solving skills to identify and resolve issues.
May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns.
Engages in need-based dialogue with members to fully understand member needs.
Assist with loan calls to provide loan payment information, debt protection inquiries, request for a letter of guarantee, loan rates, loan payoffs quotes, GAP, and/or warranty claim questions, or address other member questions regarding their existing loan status.
Complete request for file maintenance such as due date changes, Skip-A-Pay, interest rate corrections, payment corrections/recasts, modifications, and payment method changes.
Complete and provide members with the appropriate loan modification or subsequent action form.
Prepare documents for scanning to Synergy.
Scan, audit and index information to member files.
Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that cannot be resolved by yourself.
Receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center.
Based on member needs, may make referrals to internal partners for product delivery
Maintains product knowledge up to date; has a full understanding of the features and benefits of the products and services offered by the credit union.
Effectively uses written and oral communication skills in daily correspondence, completion of tasks, interactions with members, peers, and other internal stakeholders.
Demonstrates attention to detail and strong customer service skills.
Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position.
Other duties as assigned.
Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners.
Qualification Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED Education and/or Experience:
An associate's degree in business management, Business Administration, or related field of study or 2 years of additional work experience in lieu of degree
2 years of customer service work experience, call center work experience, or loan processing and servicing experience
Working knowledge of Microsoft Office software
PREFFERED Education and/or Experience:
2 years specific member facing work experience within a Credit Union
Prior experience completing transactions in Symitar
Prior experience working in Dealertrack, Repay, State National, Meridian Link, Allied Solutions, and Constant AI
Relevant certificates or certifications
Physical Job Requirements:
Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds.
APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.
Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
$18.5-23.2 hourly Auto-Apply 6d ago
Loan Specialist
Regional Finance 4.1
Loan servicing specialist job in Kennesaw, GA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a LoanSpecialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our LoanSpecialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$19k-45k yearly est. Auto-Apply 30d ago
Foreclosure Specialist
McMichael Taylor Gray, LLC 3.8
Loan servicing specialist job in Peachtree City, GA
Job DescriptionDescription:
McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist to work in our Halfmoon, NY office. The Foreclosure Specialist will be responsible for is responsible for supporting attorneys with movement of files via communication with the client, initial preparation of documents for attorney review, completion of steps in client and case management systems, and ensuring compliance with legal and industry requirements.
Requirements:
Drafting legal documents for attorney review in preparation of sale.
Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
Communicate with client(s) in the respective client system(s) and via email.
Provide regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
Maintain information related to specific team documents.
Draft correspondence with clients and other agencies involved in foreclosure process.
Answer phone calls from prospective purchasers and or borrowers or lenders.
Perform other duties as assigned
Required Skills/Abilities:
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
A minimum of 1 - 3 years of experience in lender processing or other default services processing within the legal domain.
Preferably familiar with client and case management systems like Case Aware, Perfect Practice, Black Knight, and Tempo.
Proficient in MS Office applications, including Outlook and Teams.
Demonstrates a keen eye for accuracy and attention to detail.
Must be committed to providing exceptional customer service.
Ability to communicate courteously and effectively with borrowers, clients, attorneys and outside parties.
Capable of effectively prioritizing tasks and meeting tight deadlines.
Experience with SCRA and proficiency with electronic databases would be advantageous
ABOUT MCMICHAEL TAYLOR GRAY, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:
Excellence
Integrity
Honesty
Respect
All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.
McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
$44k-54k yearly est. 8d ago
Home Loan Specialist I
Solomonedwards 4.5
Loan servicing specialist job in Atlanta, GA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home LoanSpecialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Loan Specialist
Lendingpoint, LLC 4.1
Loan servicing specialist job in Kennesaw, GA
Whether it's helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Ambitious, meticulous, and persuasive are just a few ways to describe our Sales team, and we're in the market to recruit a new dynamic deal-maker. If you want purpose in your work, successes to celebrate, and a supportive internal network, show us your skills by applying now. More than just a job, LendingPoint is an exciting career choice where you'll bring your conversion experience to a diverse team focused on taking the company to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of “Atlanta's Best Places to Work 2021.”
What's In It For You?
Base Salary + Uncapped Commission Potential
Excellent Benefits Package That Includes: Medical/Dental/Vision, Paid Holidays and more!
COMPANY MAJORITY OF EMPLOYEE COVERAGE for most medical plans!
Team Oriented Fast-Paced Fun Environment
Dedicated and experienced Management Team
Pre-Qualified Leads with High Approval/Conversion Ratios
On-going sales training and investment in our employees
Average earnings salary + commission $80-$100k+
What You'll Do Day to Day:
Source sales opportunities through inbound leads and outbound calls with potential customers.
Manage high volume of inbound and outbound calls in a timely manner.
Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs.
Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers' needs.
Clarify information, research every issue and provide solutions and/or alternatives.
Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest.
Research and understand our product lines so you can confidently upsell our customers to compatible products.
Seize opportunities to upsell products when they arise.
Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale.
Build sustainable relationships and engage customers by taking the extra mile.
Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.
Maintain clear records of all conversations in designated database.
Maintain confidentiality of all customer PII and Company records.
Attend assigned trainings to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Background & Experience:
High school diploma or equivalent required
1-2 years' experience in a customer support or sales role, preferred
Ability to perform basic calculations and mathematical figures
Proven track record of over-achieving quota/goals
Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills
Detail oriented, ability to multi-task, set priorities and manage time effectively
Proficient in MS Office Suite
Familiar with CRM systems and practices
$26k-51k yearly est. Auto-Apply 60d+ ago
Commercial Loan Closing Specialist
Home Trust Banking Partnership
Loan servicing specialist job in Suwanee, GA
The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending.
Key Responsibilities / Essential Functions
* Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions.
* Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details.
* Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan.
* Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy.
* Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations.
* Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence.
* Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking.
* Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
* High school diploma or equivalent
Required:
* 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required.
* Knowledge of basic legal concepts including real estate transactions.
* Knowledge of commercial loan products and services.
* Well-developed written and verbal business communication.
* Proficient administrative and organizational skills.
* Self-motivated with attention to detail.
* Ability to prioritize duties and work independently.
* Ability to meet designated deadlines while remaining flexible to changing assignments.
* Proficient in Microsoft Office products.
Preferred:
* College degree in business or related field.
* Experience with LaserPro.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
* This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
* Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
* Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
* The employee will frequently communicate and must be able to exchange accurate information with others.
* The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$20k-50k yearly est. 60d+ ago
Loan Set up Analyst
Modern Home Mortgage LLC
Loan servicing specialist job in Roswell, GA
Job Description We are seeking a motivated and outgoing Loan Set-Up Analyst to join our team. In this role, you will provide support to our processing team and loan officers, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include sending the file to the investor to send out documents, locking loans, ordering title work, answering phone calls, scheduling appraisals, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication, keen follow up skills, and a friendly demeanor.
Responsibilities
Setting up incoming loans and routing them to the appropriate Investor. Confirming documents are out, signed, and ready to order appraisal and title work.
Managing rate lock calendar and maintain a calendar for clients, appraisals, and title orders
Organize notes in LOS system Arive, for transparency
Write emails, memos, and letters and distribute them appropriately
Contribute to company reports
Maintain an organized filing system
Develop, update, and maintain relevant office procedures
Collecting Documents
Registering Loans with Investors
Qualifications
High school diploma/GED required, Associates degree or administrative training is preferred but not required
Previous experience as a Mortgage Loan Set-Up Assistant, processor, or in a similar data entry position.
Familiarity with standard office equipment.
Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
Highly organized with excellent time management skills and the ability to prioritize tasks.
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
$30k-48k yearly est. 24d ago
Loan Processor III
Guild Mortgage 4.3
Loan servicing specialist job in Marietta, GA
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. “Go to” subject matter expert/lead when Supervisor/Lead is not available.
Essential Functions
The processor is to become the contact for non-licensed activity once the loan is submitted to them.
Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation.
Identify potential issues and communicate to consumer and loan officer.
Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
Stay current with federal, state regulations, policies and industry trends.
Check ratios and verify accuracy of AUS findings and program applicability.
Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary.
Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
Update and verify accuracy of data input into system.
Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
Order generation of loan documents.
Coach and provide guidance to less experienced Processors as needed.
Use and modify templates to compose professional correspondence and emails.
Provide status updates to Loan Officers and/or borrowers.
Qualifications
High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans.
Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans.
Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
Expert knowledge in new construction documentation and condominium projects.
Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.).
Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks.
Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
Excellent customer service, interpersonal, verbal and written communication skills
Intermediate math skills.
Strong verbal and written communication skills.
Strong detail orientation and highly organized.
Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
Depending on experience, supervision is intermittent to infrequent
Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization
May provide guidance to less experienced team members to resolve/escalate issues of high complexity
Exercise sound judgment in executing core job responsibilities
Average monthly pipeline is 14 loans.
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation. Target Salary Range: $55,000/yr
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
$55k yearly 60d+ ago
Housing Loan Specialist
Snelling Georgia 4.4
Loan servicing specialist job in Norcross, GA
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) This position is full time hybrid. Role Description: Candidate will be responsible for servicing multifamily loans by processing payments, sending letters, communicating via phone with property management companies, reviewing account histories and other assigned duties related to the processing of multifamily accounts.
Candidate Qualifications - Required:
Candidate must have the ability to handle multiple tasks in a deadline driven environment. Candidate must possess the ability to review, comprehend and apply Investor and Insurer regulatory requirements. Candidate must possess good communication skills, both verbally and in written form.
Candidate Qualifications - Preferred:
A preferred skill is to have processed account functions on Ice (Formerly Black Knight) or Emphasys software. The candidate would have prior experience completing reconciliations and applying payments on system.
$18k-29k yearly est. 29d ago
SBA Loan Closer
Primrose School Franchising Company
Loan servicing specialist job in Atlanta, GA
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Vision insurance
SBA Loan Closer WHAT A DIFFERENCE At Primrose, our mission -
to forge a path that leads to a brighter future for all children -
is why we do what we do each day. Primroseprovides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know.
We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives.
WHAT YOU WILL DO
As the SBA Loan Closer/Franchise Finance Closing Manager, you will administer all REDA contracts and leases to ensure accurate and timely closings of all assignments, land and loan closings along with initiation and completion of the franchise finance process with the FranchiseOwner. You will coordinate and correspond with title companies, attorneys, Franchise Owners and lenders, keeping Franchise Owners updated on project status. This is a full-time, hybrid role.
Responsible for ensuring all Franchise Owner, closing and due diligence data, files and communication is regularly uploaded to Franconnect
Facilitate Contract review and summarize for School Development team while adhering to the contract requirements, processing extensions and funding escrow
Initiates and completes the franchise finance process according to the Franchise Finance Guide
Monitors and communicate dates and deadlines to all transaction parties and School Development team members
Oversee and coordinate the closing process including but not limited to:
Manage and coordinate project timeline with contract timeline, building permit timeline and financing timeline
Work closely with lender to satisfy outstanding closing checklist items
Prepare and send closing documents while ensuring all due diligence items are received and uploaded to FranConnect
Responsible for reviewing the HUD Settlement Statement or Closing Statement for each closing
Manage the collection of ledge balance and Primrose fees at closing via wire as well as closing ledger
Responsible for sending out all post-closing invoices to the appropriate parties
Assist Franchise Administration with collecting entity documents, making changes to Franchise Agreement, terminations, etc.
Manage reporting (loan closings, ledger statements and CCBR)
Process vendor invoices
WHO WE ARE LOOKING FOR
Bachelors degree in a related field, preferred
5+ years related experience
Experience in the financial and/or franchising industry
Ability to build trusted relationships with internal and external partners
Ability to tackle projects and make decisions with a high degree of autonomy
Ability to manage time and competing priorities while delivering service excellence
Agility and high attention to detail
Proficiency in Microsoft Office Suite
WHAT YOU WILL GET
Commission or bonuses based on personal and company performance
50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School
Full-time team members are eligible for health, dental and vision insurance
401k with company matching up to 3.5% and company provided life insurance
Employee Assistance Program
$34k-46k yearly est. 4d ago
Jr. Loan Officer
Newrez LLC
Loan servicing specialist job in Buford, GA
is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC.
The primary function of the Loan Officer is to sell loan products offered by NewRez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
Additional Location Available:
Utilize and develop a network of resources for mortgage loan business development and solicitation for new business.
Utilize, manage and market to a database of customer contacts.
Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary.
Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio).
Negotiate rate, terms and conditions of the loan.
Lock loans on time and in the correct product type to avoid fall-out.
Collect up-front fees from applicant.
Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.
Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline.
Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition.
Represent the Company in various community and civic functions to enhance the Company's image and develop additional business.
Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures.
Maintain compliance on all loan files and pipeline.
Other duties as assigned.
Education and Experience Requirements
Must have an active state MLO license in each state where business is to be conducted.
High-school diploma or GED and a minimum.
3-years lending origination experience.
Strong PC skills, including Power Point, Excel, Word and Lotus Notes.
Solid knowledge of state and local real estate markets.
Knowledge, Skill and Ability Requirements
Ability to plan for contingencies and anticipate problems and identify risks.
Ability to negotiate persuasively to produce positive outcomes.
Ability to effectively listen and respond to customers' needs.
Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills.
Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment.
Ability to instill trust and confidence from others.
Ability to effectively convey and receive ideas, information, and directions.
Ability to exhibit professional written and verbal communication at all times.
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
Ability to value contribution of all team members and is effective at resolving workplace conflicts.
Ability to establish positive rapport with customers.
Ability to seek out new and creative ways to provide solutions to the customer's needs.
Ability to demonstrate solid selling skills and techniques.
Ability to influence others to gain commitment.
Ability to maintain an intense optimism and focus on achieving goals even under adversity.
Ability to recover quickly from setbacks and rejections.
Ability to maintain and foster strong partnerships with customers.
Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service.
Ability to complete all required training courses on time.
Ability to identify customer needs and adapt sales presentations effectively.
#LI-CS1
Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Casual Workplace
• Employee Engagement Activities
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
$31k-41k yearly est. Auto-Apply 60d+ ago
Jr. Loan Officer
Newrez
Loan servicing specialist job in Buford, GA
is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC. The primary function of the Loan Officer is to sell loan products offered by NewRez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
Additional Location Available:
* Utilize and develop a network of resources for mortgage loan business development and solicitation for new business.
* Utilize, manage and market to a database of customer contacts.
* Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary.
* Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information.
* Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio).
* Negotiate rate, terms and conditions of the loan.
* Lock loans on time and in the correct product type to avoid fall-out.
* Collect up-front fees from applicant.
* Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
* Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.
* Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline.
* Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition.
* Represent the Company in various community and civic functions to enhance the Company's image and develop additional business.
* Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures.
* Maintain compliance on all loan files and pipeline.
* Other duties as assigned.
Education and Experience Requirements
* Must have an active state MLO license in each state where business is to be conducted.
* High-school diploma or GED and a minimum.
* 3-years lending origination experience.
* Strong PC skills, including Power Point, Excel, Word and Lotus Notes.
* Solid knowledge of state and local real estate markets.
Knowledge, Skill and Ability Requirements
* Ability to plan for contingencies and anticipate problems and identify risks.
* Ability to negotiate persuasively to produce positive outcomes.
* Ability to effectively listen and respond to customers' needs.
* Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills.
* Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment.
* Ability to instill trust and confidence from others.
* Ability to effectively convey and receive ideas, information, and directions.
* Ability to exhibit professional written and verbal communication at all times.
* Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
* Ability to value contribution of all team members and is effective at resolving workplace conflicts.
* Ability to establish positive rapport with customers.
* Ability to seek out new and creative ways to provide solutions to the customer's needs.
* Ability to demonstrate solid selling skills and techniques.
* Ability to influence others to gain commitment.
* Ability to maintain an intense optimism and focus on achieving goals even under adversity.
* Ability to recover quickly from setbacks and rejections.
* Ability to maintain and foster strong partnerships with customers.
* Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service.
* Ability to complete all required training courses on time.
* Ability to identify customer needs and adapt sales presentations effectively.
#LI-CS1
Company Perks:
* 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
* 9 Paid Holidays
* Casual Workplace
* Employee Engagement Activities
Company Benefits:
* Medical (including Health Savings Account & Flexible Savings Account)
* Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
* Performance-based Incentives
* Pet Insurance
* Advancement Opportunities
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
$31k-41k yearly est. Auto-Apply 60d+ ago
Mortgage Loan Servicer I
Metrocity Bankshares, Inc.
Loan servicing specialist job in Doraville, GA
Title: Mortgage LoanServicer Department: Mortgage Reports to: Mortgage LoanServicing Manager * Reviews loan documents and initiates funding for loan closing * Performs booking of all new loans and creates new loan files * Monitors escrow accounts and initiates timely follow-up with agents and/or tax collectors
* Makes insurance premiums and real estate tax payments from escrow accounts
* Performs annual escrow analysis and mails statement and surplus refund checks
* Monitors delinquent loans and prepares appropriate notices including demand letter
* Monitors and records withdrawn and declined loans
* Process paid off loans by preparing all necessary documents for recordation of Satisfaction of Deed and overpayment refund checks if any
* Mails mortgage payment due notices and process payments
* Scans loan documents including HUD, Note, Deed of Trust, Satisfaction of Deed, Title Policy, etc.
* Reviews and pays state required recording fees and vendor fees
* Prepares mortgage loan pipeline and board meeting reports
* Performs other mortgage servicing activities to include, but not be limited to, account research, payment adjustments and various loan maintenance needs
* Performs all duties in compliance with BSA/AML regulations and requirements
* Obtains adequate data for CIP on all wire and money instrument transactions
* Monitors and reports suspicious activity to the BSA Officer
Education/Additional Training or Certifications:
* Associates degree with Accounting Major or equivalent work experience
Knowledge/Experience:
* Software skills including Microsoft Office, Adobe, Internet, and Email
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision.
AAP/EEO Statement:
Metro City Bank is an Equal Employment Opportunity/Affirmative Action Employer with regard to Females, Minorities, Veterans and Disabled Persons
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
By signing below, I acknowledge I have read and understand the Job Description above.
$28k-35k yearly est. 47d ago
Personal Loan Consultant
Onemain Financial 3.9
Loan servicing specialist job in Douglasville, GA
At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS:
HS Diploma/GED
Preferred:
Collections or Customer Service experience
Bilingual
Location: On Site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
$31k-44k yearly est. Auto-Apply 4d ago
Foreclosure Specialist
McMichael Taylor Gray, LLC 3.8
Loan servicing specialist job in Peachtree City, GA
Job DescriptionDescription:
McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist for Non-Judicial States to work in our Virginia division. The Foreclosure Specialist will be responsible for is responsible for supporting attorneys with movement of files
via communication with the client, initial preparation of documents for attorney review, completion of steps in client and case management systems, and ensuring compliance with legal and industry requirements.
Requirements:
Drafting legal documents for attorney review in preparation of sale.
Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
Communicate with client(s) in the respective client system(s) and via email.
Provide regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
Maintain information related to specific team documents.
Draft correspondence with clients and other agencies involved in foreclosure process.
Answer phone calls from prospective purchasers and or borrowers or lenders.
Perform other duties as assigned
Required Skills/Abilities:
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
A minimum of 1 - 3 years of experience in lender processing or other default services processing within the legal domain.
Preferably familiar with client and case management systems like Case Aware, Perfect Practice, Black Knight, and Tempo.
Proficient in MS Office applications, including Outlook and Teams.
Demonstrates a keen eye for accuracy and attention to detail.
Must be committed to providing exceptional customer service.
Ability to communicate courteously and effectively with borrowers, clients, attorneys and outside parties.
Capable of effectively prioritizing tasks and meeting tight deadlines.
Experience with SCRA and proficiency with electronic databases would be advantageous
ABOUT MCMICHAEL TAYLOR GRAY, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:
Excellence
Integrity
Honesty
Respect
A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.
McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
$44k-54k yearly est. 4d ago
Home Loan Specialist II
Solomonedwards 4.5
Loan servicing specialist job in Atlanta, GA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home LoanSpecialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
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Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
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$20-24 hourly Easy Apply 60d+ ago
Loan Specialist
Regional Finance 4.1
Loan servicing specialist job in Lawrenceville, GA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a LoanSpecialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our LoanSpecialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$19k-45k yearly est. 60d+ ago
SBA Loan Closer
Primrose School Franchising Company
Loan servicing specialist job in Atlanta, GA
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
SBA Loan CloserWHAT A DIFFERENCE At Primrose, our mission -
to forge a path that leads to a brighter future for all children -
is why we do what we do each day. Primroseprovides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know.
We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives. WHAT YOU WILL DOAs the SBA Loan Closer/Franchise Finance Closing Manager, you will administer all REDA contracts and leases to ensure accurate and timely closings of all assignments, land and loan closings along with initiation and completion of the franchise finance process with the FranchiseOwner. You will coordinate and correspond with title companies, attorneys, Franchise Owners and lenders, keeping Franchise Owners updated on project status. This is a full-time, hybrid role.
Responsible for ensuring all Franchise Owner, closing and due diligence data, files and communication is regularly uploaded to Franconnect
Facilitate Contract review and summarize for School Development team while adhering to the contract requirements, processing extensions and funding escrow
Initiates and completes the franchise finance process according to the Franchise Finance Guide
Monitors and communicate dates and deadlines to all transaction parties and School Development team members
Oversee and coordinate the closing process including but not limited to:
Manage and coordinate project timeline with contract timeline, building permit timeline and financing timeline
Work closely with lender to satisfy outstanding closing checklist items
Prepare and send closing documents while ensuring all due diligence items are received and uploaded to FranConnect
Responsible for reviewing the HUD Settlement Statement or Closing Statement for each closing
Manage the collection of ledge balance and Primrose fees at closing via wire as well as closing ledger
Responsible for sending out all post-closing invoices to the appropriate parties
Assist Franchise Administration with collecting entity documents, making changes to Franchise Agreement, terminations, etc.
Manage reporting (loan closings, ledger statements and CCBR)
Process vendor invoices
WHO WE ARE LOOKING FOR
Bachelor's degree in a related field, preferred
5+ years' related experience
Experience in the financial and/or franchising industry
Ability to build trusted relationships with internal and external partners
Ability to tackle projects and make decisions with a high degree of autonomy
Ability to manage time and competing priorities while delivering service excellence
Agility and high attention to detail
Proficiency in Microsoft Office Suite
WHAT YOU WILL GET
Commission or bonuses based on personal and company performance
50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School
Full-time team members are eligible for health, dental and vision insurance
401k with company matching up to 3.5% and company provided life insurance
Employee Assistance Program
At our headquarters, which we call the Support Center, and in regional support roles throughout the country, we seek to build teams of individuals who establish trusted relationships, demonstrate accountability, have a service mindset, and exhibit agility and curiosity.
We are proud to have a team bringing thought leadership and guidance through marketing, operations, education, information technology, real estate, franchise development, finance, accounting, legal, franchise administration and human resources.
How much does a loan servicing specialist earn in Smyrna, GA?
The average loan servicing specialist in Smyrna, GA earns between $46,000 and $660,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.
Average loan servicing specialist salary in Smyrna, GA