Lutheran Social Services Of Wi & Upper Mi jobs in Milwaukee, WI - 114 jobs
Help Desk Support Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Lutheran Social Services of Wi & Up Mi job in Milwaukee, WI
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 6d ago
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Occupancy Specialist/Property Manager
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Whitewater, WI
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer.
$23k-29k yearly est. 6d ago
Janitor
Lutheran Social Services of Wi & Up Mi 3.7
Lutheran Social Services of Wi & Up Mi job in Franklin, WI
Lutheran Social Services of WI and Upper MI is currently seeking a part-time janitor, 15 hours per week, to provide janitorial support in an apartment complex. The role provides somewhat flexible hours to meet the needs of the building.
The Building Service Worker/Janitor performs direct services related to cleaning of buildings and office, performs upkeep of grounds, may perform light maintenance tasks, and performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
• Serves as a representative of the agency and the properties/programs to internal and external customers.
• Collects and disposes of waste materials; cleans surrounding areas.
• Vacuums floors using vacuum cleaner and broom.
• Sweeps and mops floors, stairs and entry ways.
• Performs housekeeping duties including but not limited to dusting, emptying wastebaskets, scouring sinks and toilets, washing windows, and cleaning blinds.
• Identifies safety concerns and notifies appropriate personnel in a timely fashion.
• May shovel snow as well as spread salt and sand.
• May provide direct services related to room setup/tear down; including moving tables, chairs and other furniture and equipment.
• May set up and utilize ladders and or scaffold to clean or repair areas inaccessible from the ground.
• May operate large janitorial equipment such as heavy scrubbing machines to strip and wax floors or clean carpets.
• May perform direct service related to upkeep of the grounds including cutting grass, trimming bushes, watering flowers, and raking leaves.
• May perform light maintenance tasks such as changing light bulbs, removing broken glass, cleaning carpets, and resetting circuit breakers.
• May perform security checks of the building and surrounding grounds ensuring exterior doors are closed and locked.
• Performs other duties as required/assigned.
PERKS:
Mileage reimbursement
Ability to Contribute to 403B
Calm Wellness App - Premium Access
Early Earned Wage Access with UKG Wallet
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is preferred. Previous experience in related work is preferred.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights
LSS is an Equal Opportunity Employer (EOE).
$22k-27k yearly est. 6d ago
Care Coordinator - Children's Long-term Support Waiver Program - Waukesha County
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Milwaukee, WI
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$23.70/hr + 💵 $1,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Care Coordinator to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
🌍 Bilingual fluency in Spanish is preferred but not required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$23.7 hourly 6d ago
Behavioral Health Care Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Milwaukee, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$37k-51k yearly est. 6d ago
Teacher - Special Education
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Waterford, WI
🌱 Now Hiring: Early Childhood Special Education Teacher
📍
Waukesha County - Birth to Three Program
🕒
Part-Time | 20-25 hours/week
💼
Make a lasting impact in early intervention!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a passionate and dedicated Early Childhood Special Education Teacher to join our team serving the Birth to Three Program in Waukesha County. This hybrid position allows for documentation and meetings from home and requires direct service throughout Waukesha County in the homes of families. Hours are Tuesdays, 12 PM - 4 PM, and flexible the remainder of the week to meet client needs.
This role offers a unique opportunity to work directly with children and families in their homes, supporting developmental growth and empowering parents with tools and strategies to help their children thrive. 💙
🧠 What You'll Do
🧒 Complete eligibility evaluations and developmental assessments
👨 👩 👧 👦 Provide early intervention services focused on family-driven priorities
🧩 Coach families using strategies that promote parent-child interaction and functional skill development
🤝 Collaborate with a multidisciplinary team during IFSP meetings
📋 Maintain accurate documentation and participate in team planning and evaluation
🧑 🏫 Share expertise and techniques to support adult learning for parents and caregivers
🏡 Deliver services in natural environments at times convenient for families
📚 Engage in ongoing professional development to ensure best practices
🎓 Qualifications
Bachelor's degree in Early Childhood Special Education (required)
Minimum 2 years of experience working with children with disabilities and their families
Knowledge of Birth to Three Program regulations and early intervention philosophy
Familiarity with positive behavior strategies and adult learning techniques
Strong interpersonal skills and ability to work with diverse populations
Valid 1808 or 1809 Wisconsin Early Childhood Special Educator license
🚘 Requirements
Valid driver's license and reliable transportation
Satisfactory driving record (MVR check required)
Must pass caregiver background check
Daily travel required; occasional overnight travel may be needed
🌟 Why Join Us?
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🎓 Public Service Loan Forgiveness (PSLF) Eligibility
🏅 Service Awards & Recognition
✨ Make a difference in the lives of children and families. Apply today and help build brighter futures through early intervention!
$30k-39k yearly est. 6d ago
Residential Support Professional - Addictions Recovery - Weekends
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Watertown, WI
Lutheran Social Services of WI and Upper MI is currently recruiting for Adult Residential Support Professionals for a new addictions recovery program in Oconomowoc, WI. LSS Recovery Center Oconomowoc provides up to 30 beds for adult women in need of Medically Monitored Treatment and Transitional Residential Treatment. Services are gender specific and trauma informed. The facility does allow for infants up to age 3 months to reside with their mothers who are receiving SUD treatment services.
As as Support Professional, your role is to help these ladies stay clean and sober, adhere to the requirements of the program, pass medication, provide meals, complete household chores, etc. This is a part-time, weekend only position, 10 hr days and a one hour staff meeting during the week. The role offers pay at $17.75/hr.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed. “laundry equipment” - it's regular household washers and dryers….May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and records
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
TRAVEL: Ability to travel on day trips in the community as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer.
$17.8 hourly 6d ago
Maintenance Technician Building Technician
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Muskego, WI
Building Maintenance Technician 📍 Milwaukee, WI | 💼 Full-Time | ⏰ 7 AM - 5 PM, Monday through Thursday | 📞 Rotating On-Call 💲 $24-$26/hour | Comprehensive Benefits | Immediate Opening
Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team. This role supports our HUD apartment buildings, office locations, and program sites throughout the Milwaukee area, with a primary focus at our 7500 N. Granville location.
🔧 Key Responsibilities:
Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more
Conduct preventative maintenance on boilers, water heaters, and mechanical systems
Maintain property appearance, landscaping, and snow removal
Respond to emergency maintenance calls (rotating on-call schedule)
Ensure compliance with HUD, WHEDA, REAC, and local codes
Monitor vendor work and maintain accurate documentation
Assist with unit turnovers, equipment setup, and facility inspections
✅ Qualifications:
High school diploma or GED preferred
2+ years of experience in building and grounds maintenance
Knowledge of building systems, tools, and safety procedures
Ability to read blueprints and perform heavy manual labor
Valid driver's license and reliable transportation (MVR check required)
🎁 Benefits:
Public Service Loan Forgiveness (PSLF) eligibility
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Mileage reimbursement
Paid Time Off + 10 Paid Holidays
403(b) Retirement Plan with contribution option
Annual raises prioritized
Calm Wellness App - Premium Access
Early Earned Wage Access via UKG Wallet
Employee Assistance Program
Service Awards & Recognition
🛠️ Work Environment:
Indoor/outdoor settings with exposure to weather and household allergens
Occasional lifting/moving up to 100 lbs
Travel to multiple LSS sites as needed
Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE). If you're a motivated maintenance professional who values service and community, we'd love to hear from you.
👉 Apply now and help us build stronger communities-one repair at a time.
$24-26 hourly 6d ago
Revenue Cycle Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Lutheran Social Services of Wi & Up Mi job in Franklin, WI
Revenue Cycle Specialist - Cash Application (Hybrid)
Location: Racine, WI (Hybrid - in‑office as needed) Schedule: Full-time Travel: Occasional day trips; limited overnight travel
About the Role
We are seeking a detail‑oriented Revenue Cycle Specialist (Cash Application) to support the accuracy and integrity of our revenue cycle operations. In this role, you will be responsible for posting and reconciling payments, researching discrepancies, managing unapplied cash, and ensuring timely and accurate financial reporting. This position plays a key part in maintaining smooth billing operations and supporting organizational financial health.
This is a hybrid position with remote flexibility and on‑site attendance at management discretion.
Key ResponsibilitiesPayment Processing & Cash Application
Accurately post payments, adjustments, and denials from government payers, commercial insurance, grants, and clients.
Match remittances (EOBs, ERAs, invoices) to the correct accounts and resolve posting discrepancies.
Monitor and manage unapplied cash and credit balances.
Apply contractual adjustments and write‑offs according to payer contracts and fee schedules.
Banking & Reconciliation
Prepare daily bank downloads and create deposit batches in Evolv.
Run daily banking reports and enter deposits into Acumatica GL.
Reconcile posted payments with remittances and documentation to ensure accuracy.
Issue Resolution & Account Management
Research unidentified or missing payments and resolve discrepancies.
Communicate with payers, internal departments, and clients as needed.
Waterfall balances to the next responsible party.
Collaboration & Communication
Work closely with internal teams to resolve issues impacting payment posting.
Respond to inquiries regarding payment status and account activity.
Use routing tools within Evolv to prioritize tasks and maintain workflow.
Reporting, Documentation & Compliance
Maintain accurate documentation of posting activities, adjustments, and resolutions.
Run billing reports as requested.
Ensure compliance with HIPAA and all relevant regulations.
Assist with month‑end close and financial audits.
Process Improvement & Training
Identify opportunities to improve payment posting workflows.
Participate in training and cross‑training within the revenue cycle team.
Track and manage renewals of licenses, certifications, and benefits.
QualificationsEducation & Experience
High school diploma required; associate degree in accounting preferred.
Minimum 1+ year of healthcare or behavioral health billing experience (nonprofit or social services preferred).
Experience with EOBs, ICD coding, modifiers, and Medicare/Medicaid/commercial billing.
Familiarity with EHR systems (Evolv experience a plus).
Skills & Competencies
Strong attention to detail and accuracy.
Excellent problem‑solving and analytical skills.
Effective written and verbal communication.
Ability to manage multiple tasks and meet deadlines.
Proficiency in Microsoft Excel, Word, Outlook, and billing software.
Ability to work independently and collaboratively.
Commitment to trauma‑informed and culturally competent practices.
Ability to maintain confidentiality and comply with HIPAA.
Physical Requirements
Regularly required to sit, use hands, talk, and hear.
Occasionally required to stand, walk, stoop, kneel, or crouch.
Must be able to lift/move up to 25 lbs occasionally.
Lutheran Social Services is an Equal Opportunity Employer (EOE).
$25k-30k yearly est. 6d ago
Crisis Care Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Saint Francis, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$30k-35k yearly est. 6d ago
Full Time Adult Care Specialist
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in North Prairie, WI
Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking an Adult Residential Support Professional to join our team at Aspen Center! Aspen Center is one of our residential treatment facilities that is housed in Waukesha County that offers affordable and comprehensive addictions treatment for men. Our mission is to provide men with the skillsets and resources to successfully navigate recovery and achieve long-term sobriety.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a full time, benefit eligible 2nd Shift Opportunity working from 2pm-10pm Thursdays-Mondays.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed.
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
$21k-32k yearly est. 6d ago
Full Time Adult Care Specialist
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Milwaukee, WI
Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking an Adult Residential Support Professional to join our team at Aspen Center! Aspen Center is one of our residential treatment facilities that is housed in Waukesha County that offers affordable and comprehensive addictions treatment for men. Our mission is to provide men with the skillsets and resources to successfully navigate recovery and achieve long-term sobriety.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a full time, benefit eligible 2nd Shift Opportunity working from 2pm-10pm Thursdays-Mondays.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed.
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
$30k-36k yearly est. 6d ago
IRIS Consultant - Milwaukee Area
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Franklin, WI
🌟 Now Hiring: IRIS Consultant
📍
Milwaukee, WI (Hybrid Role)
🕗
Full-Time | 40 hrs/week | 8 AM - 5 PM
🚗
Travel Required (30-50%)
💼
Benefit Eligible
Are you passionate about empowering others to live independently and direct their own care? Join Lutheran Social Services of Wisconsin and Upper Michigan as an IRIS Consultant and help individuals shape meaningful lives through the IRIS Program (
Include, Respect, I Self-Direct
). 💙
As part of our ICA Team, you'll work in a social services capacity to support participants in maintaining autonomy, ensuring health and safety, and navigating long-term care services. This role will be based out of the Milwaukee area, and will also travel into surrounding areas.
🧠 What You'll Do
🤝 Build trusting relationships with participants
📝 Assist in developing IRIS Support and Services Plans
📞 Maintain monthly contact and quarterly visits
🧭 Help participants understand and maintain IRIS eligibility
🧑 🤝 🧑 Connect with local agencies and ADRCs to expand service options
📋 Document all contacts and visits in required systems within 2 business days
🧪 May conduct annual Long-Term Care Functional Screens
💡 Work independently while collaborating with a supportive ICA team
🎁 Perks & Benefits
🎓 Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
📈 Annual Raises
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
📚 Qualifications
🎓 Bachelor's degree in social work, psychology, human services, or related field OR 4+ years of direct experience in social services with seniors or individuals with disabilities OR Current IRIS Consultant in good standing with DHS exemption
🌍 Bilingual in Spanish, Hmong, Arabic, Russian, or other languages is a plus!
💪 Strong commitment to participant autonomy and meaningful living
💻 Comfortable with smartphones, tablets, and computer systems
🧠 Knowledge of human behavior, social interaction, and community resources
🤝 Willingness to serve diverse populations with respect and empathy
🚘 Requirements
Valid driver's license & reliable transportation
Satisfactory driving record per LSS Driver Safety Procedure
Ability to meet LSS auto insurance requirements
✨ Ready to make a difference? Apply today and help individuals lead empowered, self-directed lives through the IRIS Program!
LSS is an Equal Opportunity Employer (EOE).
$29k-35k yearly est. 6d ago
Help Desk Support Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Lutheran Social Services of Wi & Up Mi job in Racine, WI
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 6d ago
Janitor
Lutheran Social Services of Wi & Up Mi 3.7
Lutheran Social Services of Wi & Up Mi job in Racine, WI
Lutheran Social Services of WI and Upper MI is currently seeking a part-time janitor, 15 hours per week, to provide janitorial support in an apartment complex. The role provides somewhat flexible hours to meet the needs of the building.
The Building Service Worker/Janitor performs direct services related to cleaning of buildings and office, performs upkeep of grounds, may perform light maintenance tasks, and performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
• Serves as a representative of the agency and the properties/programs to internal and external customers.
• Collects and disposes of waste materials; cleans surrounding areas.
• Vacuums floors using vacuum cleaner and broom.
• Sweeps and mops floors, stairs and entry ways.
• Performs housekeeping duties including but not limited to dusting, emptying wastebaskets, scouring sinks and toilets, washing windows, and cleaning blinds.
• Identifies safety concerns and notifies appropriate personnel in a timely fashion.
• May shovel snow as well as spread salt and sand.
• May provide direct services related to room setup/tear down; including moving tables, chairs and other furniture and equipment.
• May set up and utilize ladders and or scaffold to clean or repair areas inaccessible from the ground.
• May operate large janitorial equipment such as heavy scrubbing machines to strip and wax floors or clean carpets.
• May perform direct service related to upkeep of the grounds including cutting grass, trimming bushes, watering flowers, and raking leaves.
• May perform light maintenance tasks such as changing light bulbs, removing broken glass, cleaning carpets, and resetting circuit breakers.
• May perform security checks of the building and surrounding grounds ensuring exterior doors are closed and locked.
• Performs other duties as required/assigned.
PERKS:
Mileage reimbursement
Ability to Contribute to 403B
Calm Wellness App - Premium Access
Early Earned Wage Access with UKG Wallet
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is preferred. Previous experience in related work is preferred.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights
LSS is an Equal Opportunity Employer (EOE).
$22k-27k yearly est. 6d ago
Maintenance Technician Building Technician
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Racine, WI
Building Maintenance Technician 📍 Racine, WI / Lake Geneva, WI | 💼 Full-Time | ⏰ 7 AM - 5 PM, Monday through Thursday | 📞 Rotating On-Call 💲 $24-$26/hour | Comprehensive Benefits | Immediate Opening
Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team. This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Racine and Lake Geneva.
🔧 Key Responsibilities:
Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more
Conduct preventative maintenance on boilers, water heaters, and mechanical systems
Maintain property appearance, landscaping, and snow removal
Respond to emergency maintenance calls (rotating on-call schedule)
Ensure compliance with HUD, WHEDA, REAC, and local codes
Monitor vendor work and maintain accurate documentation
Assist with unit turnovers, equipment setup, and facility inspections
✅ Qualifications:
High school diploma or GED preferred
2+ years of experience in building and grounds maintenance
Knowledge of building systems, tools, and safety procedures
Ability to read blueprints and perform heavy manual labor
Valid driver's license and reliable transportation (MVR check required)
🎁 Benefits:
Public Service Loan Forgiveness (PSLF) eligibility
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Mileage reimbursement
Paid Time Off + 10 Paid Holidays
403(b) Retirement Plan with contribution option
Annual raises prioritized
Calm Wellness App - Premium Access
Early Earned Wage Access via UKG Wallet
Employee Assistance Program
Service Awards & Recognition
🛠️ Work Environment:
Indoor/outdoor settings with exposure to weather and household allergens
Occasional lifting/moving up to 100 lbs
Travel to multiple LSS sites as needed
Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE). If you're a motivated maintenance professional who values service and community, we'd love to hear from you.
👉 Apply now and help us build stronger communities-one repair at a time.
$24-26 hourly 6d ago
Adult Residential Support Professional - Part-Time 2nd Shift
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Wilson, WI
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license preferred
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
$22k-26k yearly est. 6d ago
Case Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Pewaukee, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
Lutheran Social Services of Wi & Upper Mi job in Mukwonago, WI
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units.
Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions.
This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected.
Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Assistance navigating the PSLF with Summer
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Early Earned Wage Access with UKG Wallet
Premium access to Calm Wellness App
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
$23k-29k yearly est. 6d ago
Crisis Care Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Lutheran Social Services of Wi & Upper Mi job in Oak Creek, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$30k-35k yearly est. 6d ago
Learn more about Lutheran Social Services Of Wi & Upper Mi jobs