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Manager local skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Xu Zhang Ph.D.,

Nina Woodard

Below we've compiled a list of the most critical manager local skills. We ranked the top skills for managers local based on the percentage of resumes they appeared on. For example, 14.1% of manager local resumes contained customer satisfaction as a skill. Continue reading to find out what skills a manager local needs to be successful in the workplace.

15 manager local skills for your resume and career

1. Customer Satisfaction

Here's how managers local use customer satisfaction:

Created Reporting processes to determine and evaluate Customer Satisfaction Programs to meet or exceed departmental goals.
Balanced between geographical areas and customer types to maximize customer satisfaction and revenue generation.

2. OSP

OSP, the abbreviation for Outside-Plant Engineer, is a critical position in the Telecommunications Industry. The OSP is in charge of the construction, maintenance, design, and engineering of the plant. They are also responsible for formulating a plan for the fiber optic installation lines. Since the whole network infrastructure installation falls in an OSP's lap, they must have ample experience to successfully monitor the project.

Here's how managers local use osp:

Involved in tracking/monitoring budget dollars as they pertain to OSP Construction and contracting.
Partnered with vendors to complete aerial underground OSP plant for copper and fiber plant.

3. Expense Budget

Here's how managers local use expense budget:

Managed expense budget for acquisition and maintenance of specialized equipment.
Managed both Capital and Expense budgets as well as meeting productivity and overtime budget levels.

4. Safety Training

The guidance and skills taught to workers and employees of a company to carry out their duties safely and efficiently are referred to as safety training. The purpose of safety training is to inform workers about the potential and risks associated with this kind of work and to teach them ways to avoid such risks.

Here's how managers local use safety training:

Managed professional development and safety training.
Conducted safety training and quality inspections.

5. DSL

Here's how managers local use dsl:

Project manage the Maryland DSL extension initiative through facilities analysis and capacity management.

6. Broadband

Here's how managers local use broadband:

Oversee provisioning and maintenance activities for over 50 highly skilled technicians delivering voice, video, and broadband.
Oversee installation and maintenance activities for 35+ employees delivering voice, video, and broadband services in the Tampa Bay Area.

7. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how managers local use hr:

Partner with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements.
Manage short and long-term resource needs, support HR processes and verify employment authorization documents.

8. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how managers local use technical support:

Network Administrator Responsible for implementation of security regulations for HIPPA and on site technical support for internal customers.
Provide technical support to laptops/desktops users running Windows Operating System and MAC.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how managers local use payroll:

Supervised 20 union FIOS service technicians, including scheduling, payroll, and workloads.
Processed payroll for 46+ employees while keeping up to date records of instructor certifications.

10. Community Events

Community events are the events scheduled within the community.

Here's how managers local use community events:

Provided full charge management and corporate representation for local community events.
Participated in community events to represent positive image of DeVry.

11. Project Management

Here's how managers local use project management:

Utilized standard project management/supply chain methodologies to closely monitor the design of new product tracking models.
Promoted based on project management track record.

12. Local Government

Here's how managers local use local government:

Established Corporate Education Partnerships with several local government agencies.
Established public relation criteria to assure the local governments understood the purpose of the Child Support Service office.

13. Performance Appraisals

Here's how managers local use performance appraisals:

Conduct safety and quality inspections and performance appraisals on technicians, and track technician productivity and repeat-dispatch rate.
Provided performance appraisals, training and career development opportunities and recognition.

14. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how managers local use oversight:

Performed oversight of technicians resolving operational and technical issues.
Delivered results through training, oversight and gaining buy-in from technicians by explaining the competitive impact of keeping the customer informed.

What skills help Managers Local find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager local resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What manager local skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young manager locals need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

Do you want to know more?

List of manager local skills to add to your resume

The most important skills for a manager local resume and required skills for a manager local to have include:

Customer Satisfaction
OSP
Expense Budget
Safety Training
DSL
Broadband
HR
Technical Support
Payroll
Community Events
Project Management
Local Government
Performance Appraisals
Oversight
Informed Consent
OSHA

Business Development
QA
Fios
Taxation
Santa
Indirect Tax
DOT
Process Improvement
Career Fairs
ISO
Due Dates
Quality Inspection
ROI
Customer Issues
Performance Reviews
Customer Complaints

Windows
Customer Relations
Trade Shows
Direct Reports
Safety Inspections
Safety Observations
Local Events
Local Service
B Testing
Fttp
Disciplinary Actions
T1
Local Businesses
Quality Review
Service Orders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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