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Manager stylist skills for your resume and career
15 manager stylist skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Demonstrated proficiency in an array of customer service and administrative skills to resolve customer issues in a timely and professional manner.
- Recommended new merchandise lines and customer services with information gathered from customer surveys.
2. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Managed salon, payroll, purchasing and inventory utilizing corporate policies.
- Coordinate payroll with the Minneapolis headquarters
3. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Audited and Validated bank deposits and daily bookkeeping.
- Hire, train, scheduled, styled hair, bank deposits, purchase supplies, took inventory, sold product's.
4. Scheduling Appointments
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
- Handled numerous administrative functions to support company efforts, including answering phones, completing data entry and scheduling appointments.
- Open, closing salon & spa, data entry, scheduling and re-scheduling appointments.
5. Client Consultations
- Leveraged expertise in client consultation, account management, budgeting & bookkeeping as well as marketing and tax preparation.
- Conduct client consultations to find out their overall service and retail needs.
6. Retail Sales
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
- Assigned monthly cleaning duties to stylist, held monthly contest for stylist for personal rewards for retail sales.
- Ensured appropriate level of cleaning, inventory, retail sales, and marketing was met.
7. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Trained hair stylist on product knowledge, chemical reshaping, coloring and hair care maintenance.
- Conducted and provided sales associates with product knowledge, sales training and Employee development.
8. Inventory Control
- Handled inventory control to ensure efficient management of stock.
- Ordered products and managed inventory control.
9. Customer Complaints
- Use social skills to handle customer complaints and requests on the phone lines, schedule and manage appointments and call-ins.
- Handle customer complaints, supervise co workers, open and close salon, inventory and orders, train new stylists.
10. Cosmetology
Cosmetology refers to the study and application of beauty treatment, and it involves skincare, cosmetics, temporary or complete hair removal, hair styling, manicures, and pedicures.
- Open & closing of salon-Answer phones & schedule appointments-Inventory-Closing out cash register & nightly paperwork-Performed cosmetology services on clients
- Licensed Cosmetologist and Licensed Cosmetology Instructor.
11. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Utilized POS software to track orders, perform inventory checks, conduct profit and loss analysis and evaluate sales volume.
- Operate cash register to receive payments from customers using Point of Sale (POS).
12. Product Sales
Product sales refers to sales metrics surrounding a specific product or offering from an organization.
- Maintain education in Product Sales and share that knowledge with customers to quire their business in product sales.
- Achieved a minimum of four services per hour, and at least 12% product sales per week.
13. State Board
State board is an umbrella term for any of the Boards of Education individually operated by the State Government. Each State determines the standard and curriculum of education for every school under its jurisdiction because it has its education board.
- Assisted in all aspects of Family owned hair salon after completion of State Board Licensing.
- Conducted all requirements of a SC State Board of Cosmetologist including sanitation.
14. Retail Products
Retail products are products purchased in somewhat larger quantities to be resolved in smaller quantities. It is products packaged for consumption, distributed, and sold at retail price.
- Performed cuts, styling, color and perms on clients and sold retail products.
- Maintained inventory by ordering retail products for over 16 different product lines.
15. Product Inventory
- Supervised product inventory check-ins that verified the quantity and quality of goods received.
- Performed equipment and product inventory, interviews, terminations, quarterly performance evaluations on stylist/salon, and training class/ Human Resource.
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Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
List of manager stylist skills to add to your resume

The most important skills for a manager stylist resume and required skills for a manager stylist to have include:
- Customer Service
- Payroll
- Bank Deposits
- Scheduling Appointments
- Client Consultations
- Retail Sales
- Product Knowledge
- Inventory Control
- Customer Complaints
- Cosmetology
- POS
- Product Sales
- State Board
- Retail Products
- Product Inventory
- Repeat Business
- Client Appointments
- Guest Complaints
- Sales Floor
- Client Retention
- Front End
- Product Orders
- Customer Relations
- Client Satisfaction
- Employee Scheduling
- HR
- Customer Inquiries
- Customer Issues
- Business Cards
- Hair Styling
- Hair Care
- Hair Care Products
- Physical Features
- Book Appointments
- Cash Registers
Updated January 8, 2025