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Managing administrator skills for your resume and career

Updated January 8, 2025

8 min read

Quoted experts

Dr. Anna Frank,

Eileen Cyr Ed.D.

Below we've compiled a list of the most critical managing administrator skills. We ranked the top skills for managing administrators based on the percentage of resumes they appeared on. For example, 18.4% of managing administrator resumes contained oversight as a skill. Continue reading to find out what skills a managing administrator needs to be successful in the workplace.

15 managing administrator skills for your resume and career

1. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how managing administrators use oversight:

Provided policy direction, guidance, administrative and management oversight to the ancillary department.
Project Supervisor implementations and providing oversight to staff ensuring progress toward goals and objectives.

2. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how managing administrators use administrative functions:

Managed administrative functions including payroll, accounts receivable, banking, and marketing for a family-owned construction business.
Planned and executed daily operations, Senior staff management and administrative functions for 2 helicopter squadrons.

3. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how managing administrators use payroll:

Managed customer accounts, submitting payroll, and licensing documentation while providing excellent customer service to enrolled families and potential families.
Collected all necessary reports to complete payroll and completed payroll Surprise day-to-day operations of facility

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managing administrators use customer service:

Job responsibilities included; phones, customer service and satisfaction, database development/design/implementation, development of office processes and procedures.
Direct contact with customers, taking orders and providing exceptional customer service by sharing pertinent information and troubleshooting.

5. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how managing administrators use salesforce:

Researched 3rd party applications for integration with Salesforce and provided recommendations that matched provided requirements.
Created detailed data mapping document for integrating various systems with Salesforce.com.

6. Project Management

Here's how managing administrators use project management:

Provide project management services during all phases of infrastructure installation, to include providing personnel and heavy equipment.
Coordinate with other teams to develop system enhancements/functionality, and provide day-to-day project management for application-related initiatives.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how managing administrators use data entry:

Reviewed/generated revenue and other reports and provided data entry.
Process enrollments utilizing efficient and accurate data entry skills.

8. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how managing administrators use windows:

Assisted with corporate-wide change-over to Windows 7 Professional.
Guaranteed daily backups were scheduled and run on time and without failure for 1600 Unix and Windows servers.

9. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how managing administrators use management system:

Investigate employee's past medical history, utilizing United medical records, scheduling systems, absence management systems and disability guidelines.
Perform configuration management, release management and change management activities as required by the document management system capabilities.

10. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how managing administrators use troubleshoot:

Managed product quality database to troubleshoot production issues and initiated testing process for potential production line faults.
Performed liaison activities between user community & IT to effectively troubleshoot end-user issues.

11. SharePoint

Here's how managing administrators use sharepoint:

Migrated Active Directory Security Groups to SharePoint Security Groups for improved management, and security of the SharePoint.
Managed the firm s external industry events and communications calendar in Outlook and SharePoint environments.

12. Data Analysis

Here's how managing administrators use data analysis:

Performed data analysis, database cleanups and report generation.
Run and maintain data cleansing tools for data analysis and data integrity.

13. Financial Reports

Here's how managing administrators use financial reports:

Collected revenue from all facility locations, reconciled accounts receivable, reviewed and distributed financial reports.
Prepared and submitted financial analysis of corporate generated financial reports to divisional manager.

14. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how managing administrators use technical support:

Managed Student Support Services computer lab area by monitoring student activity, and technical support troubleshooting resource.
Provided individualized training and technical support to end users as needed.

15. Data Integrity

Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.

Here's how managing administrators use data integrity:

Manage district database for accuracy and analyze data integrity for city/state reporting and funding purposes.
Lead efforts to improve system usability and adoption to increase efficiency and data integrity.

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What skills help Managing Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on managing administrator resumes?

Dr. Anna Frank

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What managing administrator skills would you recommend for someone trying to advance their career?

Eileen Cyr Ed.D.

Professor, Springfield College

The pandemic, the polarization of the election, and the Black Lives Matter movement have reinforced today's educators' need to understand how to create a safe learning environment and build a school community. I would encourage students in a gap year to educate themselves on Social Emotional Learning (SEL) and Family and Community Engagement (FACE). This can be accomplished via independent research, participation in MOOCs, and service projects.

What type of skills will young managing administrators need?

Veronica Cochran

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability

Do you want to know more?

List of managing administrator skills to add to your resume

The most important skills for a managing administrator resume and required skills for a managing administrator to have include:

Oversight
Administrative Functions
Payroll
Customer Service
Salesforce
Project Management
Data Entry
Windows
Management System
Troubleshoot
SharePoint
Data Analysis
Financial Reports
Technical Support
Data Integrity
Process Improvement
Business Processes

Java
Human Resources
Microsoft Dynamics CRM
Linux
Logistics
Provisioning
Unix
SQL Server
HTML
QA
Configuration Management
ERP
Administrative Tasks
Custom Objects
Purchase Orders
Real Estate
Mobile Device Management

Property Management
Pardot
Training Materials
Status Reports
Validation Rules
User Accounts
Product Data Management
Business Development
Office Management
ISO
Travel Arrangements
Administrative Management
SOX
CMS
SLA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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