Marin Community Clinics jobs in Novato, CA - 55 jobs

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Under the direct supervision of the Director of Quality Assurance & Improvement, the Healthcare Data Analyst performs a wide range of duties to drive improvement and efficiency throughout the organization through data processing, management and distribution, and process evaluation and improvement. The Healthcare Data Analyst builds reports and implements data visualization strategy to support monitoring and improvement of clinical and operational key performance indicators throughout the organization. Using a variety of tools data analytics tools and coding languages, the Healthcare Data Analyst integrates data from various sources to promote and grow a data-driven culture at MCC. This is a full-time, primarily on-site role based at our Novato administrative offices, with a potential for hybrid work. Responsibilities Data Procesing and Mangement: Produce and manage data to support all monitoring, reporting and process improvement needs of the department and the organization, primarily by utilizing a SQL-based reporting and data visualization software platform (Relevant) and reporting from Epic's Reporting Workbench. Generate and deliver standardized reports and data sets for specific improvement programs and grants within required deadlines (ex. NCQA PCMH accreditation, Partnership Health Plan Quality Incentive Program (QIP), HRSA UDS reporting, etc). Support stakeholders in defining their reporting needs and translating technical reporting ideas into language easily understood by a non-technical audience. Using Power BI and/or Tableau, create compelling and meaningful data visualizations for use by leadership and executive teams. Ensure the accuracy of all data produced by the department by assisting with audits and validation of data that is inputted into Electronic Health Record (OCHIN Epic) and reported out by SQL-based data analysis software (Relevant). Quality Assurance and Improvement (QA/I) Coordination and Promotion: Understand, practice and help support the use of QI methodologies, including the Model for Improvement, to promote and strengthen a culture of continuous quality improvement at MCC. Develop and maintain a working knowledge of the key QA/I programs and agencies to which MCC is accountable and serve as a resource for the organization around the specific metrics and reporting requirements relevant to each entity. Work with all departments to improve and reinforce standardized documentation and data entry workflows in OCHIN Epic. Help train and support MCC clinical providers and staff to access, interpret and act on data that is relevant to their roles and improvement efforts. Other duties to support the Department, as assigned. Qualifications BA/BS required, with at least 2 years of qualifying work experiences, preferably in healthcare. SQL coding experience required, preferably in healthcare setting. Data visualization experience required, preferably with Power BI and/or Tableau. Strong working knowledge of Microsoft Excel. Must have experience working with MS Office Suite (Word, Power Point, and Outlook). Electronic health records experience is highly preferable (Epic experience a plus). Requires advanced critical thinking skills to analyze complex data. Must have strong attention to detail. Must be able to organize multiple priorities in fast-paced environment. Familiarity with the QA/I related regulations pertaining to Federally Qualified Health Centers, HRSA, Quality Improvement Incentive Programs, and Patient Centered Medical Home is desired but not required. Ability to drive to MCC Clinic sites may be required as needed. Required Skills and Abilities: Strong interpersonal skills are required to work in a team-based department and collaborate on projects. Excellent communication skills in English, both spoken and written, are necessary to perform the functions of this job. Spanish is a plus but not required. Must be sensitive to ethnic and cultural differences relevant to health care. Ability to travel to MCC Clinic sites as needed, and work with providers and clinic staff. Physical Requirements: Fulfill immunization and fit for duty regulatory requirements. This is a full-time, primarily on-site role based at our Novato administrative offices, with a potential for hybrid work. Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $40.49/Hr. Max USD $45.67/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Medical Assistant (MA); or non-Medical Assistant Care Navigator functions as a core member of an integrated and collaborative care team that involves the patient's primary care provider, behavioral health providers, and other providers. Reporting to the Clinic Directors, the MA Care Navigator is responsible for coordinating and supporting Behavioral Health and Medical services with administrative tasks, provided in the behavioral health and primary care clinics. The MA Care Navigator is responsible for addressing the social determinants of health and increasing accessibility to health care by screening patients, bridging resources from a web-based resource system, and connecting patients to resources on issues regarding transportation, housing, food insecurity, domestic violence, and more. Hiring Bonus: $1,000 (Applicable for Certified Medical Assistants) Relocation Assistance: Not Applicable Responsibilities Medical Assisting Responsibilities: (Applicable to Certified Medical Assistant) Escorts patients to the exam room, interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight and height, and records information on patients' charts. Prepares treatment rooms for examination of patients. Cleans and sterilizes instruments. Inventories and orders medical supplies and materials. Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic tests or calls medical facility or department to schedule patients for tests. Gives injections or treatments, and performs routine laboratory tests. Keys data into computer to maintain office and patient records. Cleans and disinfects operatory in accordance with department's policy and OSHA guidelines. Sterilizes and disinfects instruments in accordance with department policy and OSHA guidelines. Follows policies and procedures including universal precautions as defined by OSHA's guidelines on Bloodborne Pathogens and Hazardous Materials standards. Practices good people skills to maintain good public relations with patients and with fellow co-workers. Maintains patient confidentiality in accordance to department policy and HIPAA guidelines. Attends and participates in required meetings, training and educational programs. Performs administrative responsibilities including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments. Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures. Performs other related work as assigned. Care Navigator Responsibilities: Supports and closely coordinates Medical and Behavioral Health services in the pod care team. Performs administrative responsibilities, including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments. Provide patients with information by staying up to date on community resources that address the social determinants of health, like transportation, housing, and access to food. Provides educational tools and screens using approved screening tools for common Behavioral Health and substance abuse disorders and available resources. Assist behavioral health providers in warm hand offs. Participates in regularly scheduled caseload consultation with team care including Primary Care, Licensed Clinical Social Worker and/or Psychiatrist. Facilitates patient engagement and follow up in care. Request Prior Authorizations and TARs sent by the pharmacy so patients can get ordered medications in a timely manner. Documents encounters in the electronic medical records system so they can be easily shared with PCPs, Licensed Clinical Social Worker and/or Psychiatrist. Facilitates referrals for clinically indicated services internally or outside the primary care clinic (e.g. Social services, mental health specialty care, and substance abuse treatment). Practices good people skills to maintain good public relations with patients and with fellow co-workers. Addresses with the appropriate response to electronic mail and tasks using the electronic medical health record. Assign PCP and needed health maintenance screenings. Follow up/ track “no shows” for first appointment. Maintain patient confidentiality in accordance to department policy and HIPPA guidelines. Attend and participate in required any appropriate meetings, training and educational programs. Perform other related work and Medical Assistant duties when staff support is needed. Qualifications Education and Experience: High School Diploma or Equivalent (GED) required. 1-year certificate from college or accredited technical Medical Assisting program, or 1 to 3 months related experience, and/or training; or equivalent combination of education and experience. Medical Assistant Certificate from an accredited school required. At least 1 or 2 years work experience in a medical clinic setting, Federally Qualified Health Center a plus. CPR certification required (applicable only to Medical Assistants). Epic Electronic Health Records experience a plus. Required Skills and Abilities: Bilingual language skills in Spanish required. Must be able to work flexible hours. Must have strong computer experience with MS Office. Ability to provide excellent customer service to patients and outside customers in person and via phone. Must be able to multi-task duties and carryout projects timely. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Must be able to stand for extended periods of time. Ability to work in fast pace medical environment. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Min USD $25.00/Hr. Max USD $28.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Orthodontists specialize in the diagnosis, prevention, and correction of teeth and jaw irregularities. One of their primary job functions is to design, fabricate, or use orthodontic appliances to realign teeth and jaws in order to allow for normal functioning and to improve appearance. An orthodontist performs examinations in order to assess patient needs, and is responsible for fitting patients for dentures, braces, and other orthodontic appliances. To be successful as an orthodontist candidate must have a desire to help people, an interest in oral health, and be able to provide exceptional patient care. Responsibilities Using various diagnostic tests to determine the condition of patients' teeth. Studying patient records, including dental histories, plaster models of teeth, and X-rays to develop treatment plans for patients. Discussing treatment plans and cost estimates with patients. Treating occlusion issues and other oral conditions. Instructing assistants on orthodontic procedures and techniques. Collaborating with other specialists, such as dentists and oral surgeons, to coordinate orthodontic services within the overall treatment plan. Fitting patients for various orthodontic appliances. Scheduling regular checkups with patients to make adjustments to orthodontic appliances, such as tightening braces, and tracking patient progress. Educating patients about on-going orthodontic care and explaining proper oral hygiene methods for good oral health. Providing referrals to other professionals, such as oral surgeons, when needed. Expected to treat other patients that are on the clinic's schedule in addition to treating assigned patients. Qualifications Required Skills and Abilities: In-depth knowledge of various molds and orthodontic appliances. Superb dexterity and hand-eye coordination. Outstanding patient management skills. Excellent communication and interpersonal skills. Certificates, Licenses, Registrations: Current BLS certification required. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Finger dexterity, steady arms and hands, a good near vision and the ability to discern reverse images. Prolonged standing, stooping twisting, bending and reaching. May be required to occasionally lift at least 20 - 25lbs occasionally. Onsite position, onsite 5 days a week. Benefits: Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $239,616.00/Yr. Max USD $270,400.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Health Information Management System Technician (HIMS Technician) is responsible for the electronic and paper medical record management within Marin Community Clinics. The HIMS Technician provides timely and accurate medical record services and safeguards our patient's records in compliance with our Company policy and HIPAA regulations. Our mission to promote health and wellness through excellent, compassionate care for all guides our work every day. The position will perform the following tasks within the clinics and/or central HIMS location. Responsibilities Process the Authorizations for Release of Health Information (ROI) for all Medical and Dental sites Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical/dental information. Verifying Release of Information documentation is in compliance with the request, authorization, company policy, and HIPAA regulations. Daily rounds of picking up documents from front office and pods. Successfully uploading batches to drive for SmartFiler scanning. Daily rounds of document drop off at clinic pods. Successfully interacts and communicates with clinical staff to assist with deficient and delinquent medical record completion. Respond to requests and releases patient information to persons or agencies in strict accordance with Company policy and HIPAA regulations. Ensures only appropriate information is faxed to outside medical/dental facilities. Act as liaison between third party vendors processing requests covered by agreements and Business Associate Agreements (BAA) with MCC. Retrieve paper and electronic faxes. Faxed are distributed, scanned and/or actioned as necessary. Works collaboratively with other departments. Manual scanning of documents into patient charts, ensuring accuracy and appropriateness of information. Locates and extracts pertinent information from medical/dental files as requested. Merge duplicate patient records. Process tasks received via inbox from Nurses, MA's, and Physicians etc. Take telephone calls and assist with HIMS related phone calls. Assist in pre-visit prep for patients which may include, but is not limited to, printing hospital records. Contributes as part of the team ensuring all departmental tasks are done and completes other projects assigned by supervisor. Support clinic HIMS as a ‘float' technician. Support will be determined based on staff & workload. Perform other duties as assigned. Qualifications Education and Experience: High School Diploma or Equivalent (GED) required. Past work experience in a healthcare environment preferred. Past work experience in an office environment preferred. Previous experience with the Electronic Health Records (EPIC) preferred. Previous experience and proficiency with Health Information Management Systems and protocols preferred. Required Skills and Abilities: Proficiency in Microsoft Office (Word, Excel, Outlook) is required. Strong and accurate data entry skills. Must be able to effectively communicate in English verbally and in writing. Must be able to work in fast pace medical environment. Excellent teamwork and customer service skills. High level of initiative and ability to follow through on assignments. Must be able to work well independently and/or in groups. Ability to recognize problems, offer solutions and seek help when necessary. Follow verbal and written instructions and carry out directions. Excellent attention to detail and ability to identify errors and correct them. Must have reliable transportation. Physical Requirements and Working Conditions: Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Moderate to loud noise and intermittent interruptions. Must be able to lift up to 15 pounds at times. Onsite position, onsite in person 5 days per week. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $28.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Health Hub Assistant plays a vital role in coordinating the operations of our food pantry distribution, serving over 800 families each week. Responsibilities include organizing food items, ensuring quality and quantity standards are met, welcoming participants, and addressing any inquiries they may have. Additionally, the Health Hub Assistant is responsible for setting up and cleaning up the food pantry area, ensuring that high-quality service is maintained throughout Health Hub hours. Work Schedule (Part-Time): 30 hours per week (Benefited position) This position requires working at the San Rafael clinic location on Wednesdays and the Novato clinic location on Thursdays: 9:00am to 3:30pm. Saturday work hours and location: 6:30am to 12:30pm, San Rafael clinic location. Responsibilities Assist in the setup and cleanup of the Health Hub, including the lifting and storage of heavy boxes. Support the unloading of food deliveries from the Food Bank/Extra Food. Ensure quality control by checking expiration/use-by dates, and ensuring all food products are safe for consumption. Aid individuals and families with their registration applications. Maintain a safe and sanitary environment at the Health Hubs. Demonstrate effective time management skills, prioritizing tasks, multitasking, and adapting to changing work demands. Other duties as assigned. Qualifications Education and Experience: Fluency in both English and Spanish preferred. High school diploma or GED. Experience in customer service, community-based programs, or healthcare settings. Required Skills and Abilities Excellent communication skills to interact with clients, volunteers, and the community at large. Sensitivity to the needs of low-income, elderly, disabled, and diverse residents. Strong multitasking skills. Physical Requirements and working conditions Fulfill Immunization and fit for duty regulatory requirements. Ability to lift up to 40 pounds. Good mobility required for bending and reaching. Being able to work outdoors in various weather conditions. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $21.00/Yr. Max USD $25.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Under the supervision of the Outreach and Enrollment Supervisor, the Certified Enrollment Counselor (Healthcare Enrollment Specialist) aids, informs, and supports new and established patients and other community members with a variety of programs, public benefits, and services. As part of the enrollment team, the Enrollment Counselor is responsible for the enrollment of patients into community, state, and county programs. Responsibilities Prepares and submits required eligibility information for all patients, advocates and refers to other Interviews and screens new and established patients to determine eligibility for health insurances and other programs including but not limited to Medi-Cal, Covered California, CalFresh, CMSP. Provides culturally and linguistically appropriate health insurance and social service enrollment/application assistance for demographically diverse patient Responsible for tracking and reporting all required data for enrollment and outreach Maintains statistical Advocates for patients with County and State Social Service agencies by helping file appeals and other Conducts outreach calls to new Medi-Cal members assigned to MCC to register them and get them into Attends all eligibility related meetings/ trainings and shares the information when appropriate with clinic personnel. Utilizes EPIC Electronic Health Records to enter patient information and research Coordinates with MCC internal staff, and other organizations to resolve patient problems/barriers, addressing basic needs, social determinants of health, and other economic factors. Provides advocacy, support in negotiating/coordinating with service agencies/organizations. Works closely with MCC staff to identify patients who need enrollment Provides community outreach, screening and enrollment at various local events and festivals in Marin Provide assistance and support to individuals and families during transition Works with the Referral Navigators to identify uninsured patients who need specialty care and need to apply for charity care at hospitals or other healthcare Assists patients to fill out the charity care applications and provides any follow-up Maintains good working relationships with community partners by working as a liaison with other agencies and the Provide services in appropriate internal and external community forums (community events to discuss insurance enrollment, ) Complete 50+ enrollments a month (Medi-Cal, Covered CA, CalFresh, CMSP) Assist newly assigned MCC Partnership patients with establishing care with a Primary Care Provider. Performs other duties and projects as assigned. Qualifications Education and Experience: High School diploma or equivalent (GED) is required. 1-2 years of Covered California experience is desired. Prior certification with Covered California preferred but not required. Experience with Connect Care Clinical Information Systems (CIS) software and BenefitsCal applications preferred. Experience with data entry in the Aliados database preferred. Prior experience with EPIC Electronic Health Records preferred. Project coordination experience a plus. Required Skills and Abilities: Ability to complete Patient Health Navigation training and certification (Paid by Marin Community Clinics). Ability to complete recertification or certification of Covered California requirements through Marin Community Clinics, must be completed within 12 months of employment (Paid by Marin Community Clinics). Basic knowledge of Microsoft Office software such as Outlook, Word, Excel. Ability to effectively speak, read, and write in English. Bilingual English/Spanish language skills are required. Ability to communicate effectively in English and Spanish. Strong interpersonal skills. Ability to work independently and exercise good judgment with appropriate Ability to work positively as a collaborative team Ability to maintain strict confidentiality regarding patients. Ability to understand complex concepts and convey them in a manner that is easily understood by Ability to manage and prioritize communications from multiple staff, organizations, patients, etc., at the same Ability to organize and review large amounts of data in an organized and efficient Ability to proofread, correct and review forms and data for scanning and/or Ability to represent clinic in professional manner and handle patient issues with sensitivity and confidentiality. Ability to meet deadlines and manage changing Excellent oral and written communications Have reliable transportation and be available to travel within all clinic locations when is require attending meetings, outreach events or cover staff members. Physical Requirements and Working Conditions: Fulfill Immunization and fit for duty regulatory requirements. Prolonged periods of sitting at a desk and working on a Use of mouse, keyboard and Must be able to lift up to 15 pounds at Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $28.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Health Information Management Systems (HIMS) Supervisor oversees the performance, workflow and quality of the HIMS staff. The Supervisor is responsible for the quality, efficiency, training, and overall employee and patient satisfaction. The Supervisor will enforce MCC policies, procedures and guidelines as they pertain to the staff and workflow in the Central HIMS location and Clinic HIMS locations. This is an onsite position in Novato California. Responsibilities Monitors all aspects of job-related responsibilities and workflow by continuously assessing performance and competency of staff by ensuring completion of individual HIMS Technician tasks. Coordinates meetings, schedules ongoing training and compliance in conjunction with the Support Services Director. Builds a collaborative relationship with Clinic Operations Teams. Liaises between MCC and third-party platforms such as Smartflier, OnBase, and Epic Support Services. Communicates effectively with staff at all times by keeping staff informed of changes affecting the department to ensure departmental efficiency. Responsible for staff conflict resolution and disciplinary actions in collaboration with the Human Resources (HR) Department. Trains new and existing HIMS staff on policies, procedures, and operational workflows. Reviews and revises the HIMS Manual / policies and procedures in conjunction with the Privacy Officer. Reports on staff and clinic-wide production in relation to HIMS. Provides input in the development and maintenance of the Electronic Health Record (EHR) and EDR systems in regards to HIMS activity. Performs quality control inspections regularly to ensure image quality and correct indexing location. Ensures that medical records release requests are performed in a timely manner and in accordance with HIPAA regulations. Ensures that paper and electronic faxes are filtered, distributed, or scanned as necessary. Closes electronic orders and updates Health Maintenance protocols based on documentation received within the clinic. Re-files and/or rescans documents as requested per the clinical and business staff. Protects the security of medical records to ensure that confidentiality is maintained. Care Team Responsibilities as outlined in the Care Team Patient Centered Medical Home procedures. Maintains appropriate staff levels and participates in recruitment. This includes working collaboratively with HR Recruiters and may involve dispositioning candidates utilizing our electronic platform ATS (iCIMS), interviewing, and checking references. Onboards, trains, and supports continued development of staff. Manages employee performance, effectively communicates expectations and goals, and provides performance feedback and evaluation in a thorough and timely manner. Completes time and attendance requirements for the team, approves timesheets, time-off requests, and ensures accurate and timely completion for payroll. Ensures a safe, secure, and ethical work environment by upholding MCC's policies and procedures. Monitors compliance with local, state, and federal regulations related to medical records management, including audit readiness. Coordinates with the Quality Improvement and Risk teams to support chart audits, regulatory reporting, and process improvement initiatives. Supports implementation of new systems or upgrades related to document imaging, indexing, and EHR workflow. Provides cross-functional support to clinic teams regarding best practices in documentation, release of information, and health information requests. Other duties as assigned by Supervisor Qualifications Education and Experience: College degree preferred. High School Diploma or equivalent (GED) required. Health Information Management Certificate strongly preferred. 3+ years of experience in medical records/health care clinical environment. 2+ years of supervisory experience highly desired. Experience with EPIC Electronic Health Records preferred. Required Skills and Abilities: Ability to use Microsoft Office. Must be able to effectively use a computer. Must be able to effectively communicate in English both verbally and in writing. Excellent teamwork and customer service skills. Must have high attention to detail and the ability to identify errors and correct them. High level of initiative and ability to follow through on assignments. Ability to recognize problems and seek help when necessary. Ability to organize and prioritize duties, projects, assignments and deadlines as required. Must be willing to spend long hours at desk station looking at computer screen. Must be able to work well independently and/or in groups. Must have reliable transportation. Physical Requirements and Working Conditions: Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Moderate to loud noise and intermittent interruptions. Must be able to lift up to 15 pounds at times. Onsite position, onsite in person 5 days per week. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $76,960.00/Yr. Max USD $79,040.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Revenue Cycle Liaison supports collaboration between the Patient Accounts team and front-end departments, including the front office and call center. This role resolves eligibility and insurance entry issues that impact billing and leads training to improve registration accuracy and data quality. It also ensures consistent communication of payer-specific instructions across the organization. The ideal candidate has strong billing knowledge, experience with practice management systems, and a background in staff training. This position is 100% onsite in Novato, CA. Responsibilities Responsibilities * Serve as the primary point of contact for front office, call center, and access staff regarding insurance eligibility, registration, and billing-related questions. * Resolve front-end errors that lead to claim denials, rejections, or billing delays. * Lead onboarding and continuous training for front office, call center, and other applicable departments on insurance workflows, eligibility verification, and documentation standards. * Create and maintain training materials, tip sheets, and tools to support accurate patient registration and data entry. * Perform front-end audits to assess data accuracy and provide feedback to staff and department leads. * Centralize and communicate payer-specific billing guidelines to ensure consistent practices across departments. * Monitor departmental email inboxes and ensure timely follow-up and resolution of interdepartmental inquiries. * Collaborate with clinic operations, HIMS, IT, and other departments to address and resolve systemic issues impacting the revenue cycle. * Analyze front-end trends and contribute to workflow enhancements that reduce billing errors and improve claim outcomes. Additional Responsibilities * Support departmental projects related to revenue cycle optimization and staff development. * Assist in drafting and maintaining internal SOPs and process documentation. * Participate in cross-functional workgroups and meetings to provide input on registration and billing workflows. * Help identify opportunities for technology enhancements or workflow automation to improve front-end accuracy. * Provide occasional support to other billing team members during high-volume periods or staff absences. Supervisory Responsibilities This position does not have direct supervisory responsibilities but serves as a subject matter expert and training lead for front office, call center, and other access staff regarding billing-related workflows. Qualifications Education and Experience * High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business, or related field preferred. * 3-5 years of experience in medical billing required. * Demonstrated experience designing and delivering training for front office, call center, and other access staff, with a strong focus on insurance eligibility, accurate patient registration, and front-end billing workflows. * Past experience with patient registration and front-end billing workflows, preferably in the healthcare industry; community healthcare environment preferred. * Past experience working at Federally Qualified Health Centers (FQHCs) with Medi-Cal, Medicare, and commercial payers strongly preferred. * Past experience with healthcare patient insurance eligibility registration highly desired. * Proven ability to coach and mentor staff on billing-related processes, including payer requirements, documentation standards, and insurance workflows required. Required Skills and Abilities * Advanced knowledge of medical billing, insurance eligibility, and patient registration workflows. * Proficiency in electronic health record (EHR) and practice management systems. * Strong written and verbal communication skills, with the ability to explain complex billing concepts to non-billing staff. * Experience developing and delivering training materials, including tip sheets, process guides, and in-person instruction. * Excellent problem-solving and analytical skills; able to identify patterns and recommend improvements. * Highly organized and detail-oriented with the ability to manage multiple priorities. * Ability to collaborate effectively across departments and adapt communication to a variety of staff roles. * Bilingual (Spanish/English) preferred. Physical Requirements and working conditions Fulfill all immunization and fit for duty regulatory requirements. * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times (e.g., training materials or equipment). * Occasional travel to clinic and administrative sites required for onsite training, audits, or meetings * Ability to work in a fast-paced office environment with frequent cross-departmental communication. Benefits Information: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer. Min USD $82,000.00/Yr. Max USD $88,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Systems Administrator supports maintaining and optimizing MCC's computer systems, networks, and servers. This role performs systems installation and maintenance tasks, such as back-up, recovery, and file maintenance to promote uptime and efficient performance. This role will provide essential support to ensure the efficient and secure operation of our IT infrastructure. Responsibilities Assist in the installation, configuration, and maintenance of hardware and software systems. Perform routine system updates, patches, and upgrades. Monitor system performance and troubleshoot issues to ensure optimal functionality. Assist in managing and troubleshooting network devices, including routers, switches, and firewalls. Lead with MCC Managed Services Provider, engaging as needed. Help maintain network security protocols and access controls. Collaborate with leadership and senior administrators to optimize network performance and reliability. Provide technical support to end-users, troubleshooting hardware/software problems. Assist in setting up and configuring user accounts, email, and access permissions. Collaborate with IT helpdesk/desktop support to resolve user issues in a timely manner. Assist in implementing and managing backup and disaster recovery solutions. Exercise independent judgment and decision making in configuration and optimization of network and managed databases. Perform routine data backups and ensure data integrity. Participate in disaster recovery drills and testing. Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. Prepare reports on system performance and incident resolutions. Assist in implementing and enforcing security policies and protocols. Monitor system logs for security breaches and unauthorized access. Participate in security audits and vulnerability assessments. Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives. Assist in evaluating and recommending IT hardware and software purchases. On call rotation for night and weekend support as well as special project (approx. 1X month). Other duties as assigned. Qualifications Education and Experience: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) required. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Associate) is a plus. Qualifications and Skills Available for rapid on-site response to technical emergencies. Strong understanding of computer systems, networking, and IT infrastructure. Familiarity with Windows and Linux operating systems. Working knowledge of virtualization technologies (e.g., VMware, Hyper-V). Proficiency in troubleshooting hardware and software issues. Good communication and interpersonal skills. Ability to work well in a team and independently. Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Valid CA driver's License. Physical Requirements and Working Conditions Fulfill immunization and fit for duty regulatory requirements. Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer, with keyboard and mouse. Must be able to lift up to 25 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $95,000.00/Yr. Max USD $115,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Physician (Family or Internal medicine) is responsible for providing medical diagnosis, treatment services and managing quality health care services to patients of Marin Community Clinics. The Physician provides quality care to patients consistent with his/her training and expertise, and appropriate to the ambulatory care setting provided. Physician performs as a primary care provider (PCP) with a patient panel. $100k-$120k Signing bonus available for select applicants (specific program terms apply) $225k-$270k/yr. salary range Relocation assistance available Responsibilities Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnosis, and treatment for a specified patient population. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions. In addition to regularly scheduled shifts, is able to work a minimum of three (3) 4-hour Saturday shifts per calendar year, providing medical care to patients within the standard scope of practice. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. In addition to regularly schedule shifts, is available to respond to after-hour calls regarding critical lab results for adult patients throughout the organization for a minimum of 2 weeks per year as well as pager call responsibilities. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Refers patients to specialists and to relevant patient care components as appropriate. Follows established departmental policies, procedures, and objectives. Maintains a professional relationship with staff and patients. Performs other related and/or necessary tasks to achieve clinic goals and objectives, as directed by the Medical Director. Care team responsibilities as outlined in the Care Team Patient Center Medical Home Procedures. In addition to regularly scheduled shifts, is able to work a minimum of three (3) 4-hour Saturday shifts per calendar year, providing medical care to patients within the standard scope of practice. Requirement begins after 90-day training period. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. In addition to regularly schedule shifts, is available to respond to after-hour calls regarding critical lab results for adult patients throughout the organization for a minimum of 2 weeks per year, including pager call responsibilities. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Other duties as assigned. Qualifications Education and Experience: Primary care doctor with experience preferred but new residency grads also welcome. Valid and unrestricted license issued by the Medical Board of California to practice medicine. Board certified or Board Eligible in specified area of medical specialty. Current registration issued by the Drug Enforcement Administration (DEA) allowing the prescription of drugs. Prior work experience in outpatient health care setting - Federally Qualified Health Center (FQHC) is desired. EPIC Electronic Health Records (EHR) experiences a plus. Must maintain Continued Medical Education (CME) as required for certification renewals. Required Skills and Abilities: Bilingual English/Spanish preferred. Effective verbal and written communication skills in English. Ability to see an average of 18-22 patients per day depending on FTE schedule. Current BLS certification is required. Desired to perform as a Primary Care Provider(PCP) with a patient panel. Ability to observe, to assess, and to record symptoms, reactions, and progress. Knowledge of legal and ethical standards for the delivery of medical care. Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage. Knowledge of community medical diagnostic and patient care services in area of medical expertise. Ability to maintain quality, safety, and/or infection control standards. Knowledge of current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment in area of expertise. Ability to supervise, lead, provide advice, and train clinical professionals, PA's/FNP's and/or students in area of expertise. Ability to work both independently and in a team environment. Physical Requirements and Working Conditions: Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer. Must be able to lift to 25 pounds at times and move medical equipment. Fine motor hand movements typical of performing standard job duties. Able to read charts graphs and readings on medical equipment. Onsite position, onsite in person 5 days per week. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer #LI-LB1 Min USD $225,000.00/Yr. Max USD $270,000.00/Yr.

Marin Community Clinic is looking for a Behavioral Health Clinical Supervisor (LCSW) to join our team! We prefer candidates who are in the Bay Area. Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Our practice focuses on providing health equity among Marin's most vulnerable patients through family-centered, trauma-informed clinical care and case management support. We ask applicants to have familiarity or/and knowledge about Latin culture & race-based stress/trauma work. The behavioral health clinical supervisor ("BHC Supervisor") serves in a clinical leadership and training capacity on the behavioral health team and co-leads clinical supervision and implementation of Marin Community Clinic's ("MCC") ASW training program in Integrated Behavioral Health. This position provides clinical supervision to junior clinical staff, including ASWs in-process of obtaining licensure, and helps lead MCC's ASW training fellowship focused on training bilingual/bicultural clinicians. The LCSW Clinical supervisor co-teaches weekly didactic seminars on a variety of topics related to integrated behavioral health practice. This position also provides assessment and treatment services to MCC patients across the lifespan with behavioral health needs. The behavioral health supervisor is considered an expert in behavioral health, and as such provides consultation, training and support to the healthcare team and other staff and providers in behavioral health. The behavioral health supervisor (LCSW) position is part of a dynamic, passionate and dedicated health care team, collaboratively working with medical providers, nurses, medical assistants, receptionists, and other members of the organization. The BHC supervisor is a welcomed as part of the primary care team and is supported by the robust and dynamic behavioral health department through regular meetings, case conferences, and peer supervision. Signing Bonus: * Potential to receive up to $20,000 signing bonus. Specific program terms and conditions apply. Responsibilities * Supports the mission, vision, and values of MCC by collaboratively developing and communicating the vision for whole person care to patients, their families and co-workers. * Models the principles and practices of evidenced based communication, including skillful listening, displaying a willingness and ability to acknowledge the needs, expectations and values of others using reflective listening and other empathy conveyance * Models empathy and compassion for clients and their families, especially those with historically stigmatized conditions, such as chronic pain, addictive disorders, severe mental health conditions, homelessness and maladaptive behaviors such as anger problems, and through the use of non-stigmatizing speech (in communicating directly with patients or about patients). * Consistently contributes to creating and maintaining a supportive, compassionate, and encouraging work atmosphere for colleagues and co-workers. * Models and supports autonomy, self-efficacy and empowerment of co-workers and colleagues. * Models and practices cultural humility and * Understands the overarching importance of the therapeutic alliance, and relationship-based * Provides evidence-based treatment to MCC patients (adults and children) with "mild to moderate" behavioral health needs, including assessment, diagnosis, therapeutic interventions, short term therapy, crisis intervention and safety planning, coaching, referrals, and case management in-person and via telehealth modalities. * Provides clinical and administrative supervision to junior LCSWs/Psychologists and/or unlicensed ASWs, in accordance with BBS standards. * May develop and lead or co-lead psychoeducational/therapeutic groups. * Skillfully engages patients and their families in their own healthcare and wellbeing, using strategies to increase their motivation and desire for improved * Collaboratively develops flexible scheduling practices to best meet patients' needs, including a mix of scheduled appointments, unscheduled 'warm-hand offs;' and 'check -ins.' (In-person and/or via telehealth). * Shares knowledge and expertise in an accessible, respectful, and friendly manner with co- workers and colleagues, both in informal and formal learning activities. * Collaboratively develops multi-disciplinary workflows, clinical pathways, and other practices, to maximize the benefits of team care for Supervisor Responsibilities: * Maintain appropriate staff levels and participate in recruitment. * Onboard, train and support continued development of staff. * Manage employee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. * Complete time and attendance requirements for team, approving timesheets, time off requests, and ensure accurate and timely completion for payroll. * Ensure a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: * Must be a Licensed Clinical Social Worker (LCSW) with valid California State License and Supervisors must have at least 2 years' post-license. * Current BLS certification. * Experience with and passion for working with populations with varying ethnic and cultural backgrounds and economic status. * Experience working in non-traditional mental health settings, and with non-traditional scheduling practices. * Experience with and ability to use multiple strategies and techniques, such as cognitive behavioral therapy, dialectical behavioral therapy, Seeking Safety, problem solving therapy, acceptance and commitment therapy, solution focused therapies, etc., to better individualize patient * Experience and comfort in helping in difficult conversations, escalations, and other complex interpersonal situations. * Highly trained in Motivational * Experience in treating substance use disorders and other addictive * Experience as a BH generalist: competent and comfortable treating children, adolescents, adults, the elderly; those with mild or moderate BH needs, as well as those with more severe mental * Experience working as a member of a multi-disciplinary * Prior experience working in a shared electronic medical record preferred. Required Skills and Abilities: * Must be bilingual (English/Spanish). * Able to perform psychotherapy assessments and interventions in Spanish. * Skilled at conveying empathy and professionalism in the face of difficult interactions and promoting a spirit of understanding and * Passion for clinical supervision, training, and mentorship. * Excellent communication, interpersonal and relational * Ability and desire to work both independently and as a core member of a * Flexibility, adaptability, and high tolerance for * Able to effectively communicate about behavioral health philosophies, principles, conditions, treatments, and needs, to both patients and staff, to promote understanding and decrease * Ability to see 4 patients per 4-hour shift. * Understanding that the therapeutic alliance is trans-theoretical, and is of overarching importance, outweighing any individual therapy technique. * Skill with Word and EPIC electronic health records preferred. Physical Requirement and Working Conditions: * This is a hybrid work position, combination of remote and onsite work. * Prolonged sitting and use of computer, mouse, and keyboard. * This position requires frequent movement throughout our clinic and may require occasional travel among our Marin, CA clinics. * Must be able to lift 15 pounds at a time. Benefits: Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. MCC is an Equal Opportunity Employer. #LI DM1 Min USD $112,000.00/Yr. Max USD $142,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Coordinator of Patient Relations is a mission-driven professional dedicated to ensuring every patient's voice is heard and respected. This role is responsible for managing the day-to-day intake, tracking, and resolution of patient complaints and grievances, ensuring each concern is addressed promptly, compassionately, and in full compliance with Marin Community Clinics policies and regulatory standards. Reporting to the Manager of Patient Relations, the Coordinator serves as a key advocate for patients and families promoting service excellence, patient rights, and continuous quality improvement throughout the organization. The coordinator works collaboratively with clinical, operational, and administrative teams to ensure the highest standards of communication, accountability, and care. Responsibilities * Receive, log, and track all patient complaints, grievances, and service concerns in accordance with MCC policy and regulatory requirements. * Serve as the first point of contact for patients and families who wish to express concerns, ensuring all interactions are handled with empathy, professionalism, and cultural sensitivity. * Conduct intake interviews, clarify issues, and document relevant details accurately in the grievance tracking system. * Coordinate investigations with relevant departments (clinical, operations, billing, compliance) to gather necessary information for review and resolution. * Draft acknowledgement and resolution letters that clearly communicate findings, actions taken, and outcomes, ensuring compliance with established timelines (per CMS, Medi-Cal, HRSA, and MCC standards). * Escalate complex or sensitive cases to the Manager of Patient Relations for further review and resolution. * Maintain accurate and confidential grievance records, ensuring timely data entry and status updates in tracking systems. * Monitor progress of open cases and proactively follow up with departments to ensure timely resolution. * Support the analysis of grievance trends and assist with the preparation of monthly, quarterly, and annual reports for leadership and Quality & Risk committees. * Participate in departmental meetings to discuss case learnings, patterns, and opportunities for system improvement. * Provide administrative and logistical support for audits, site visits, and internal reviews related to grievance and patient compliance. * Educate patients on the grievance process, patient rights, and available resources; provide interpreter coordination as needed. * Partner with the Patient Experience and Quality teams to identify and implement service recovery strategies. * Maintain strict confidentiality and always uphold HIPAA and patient privacy standards. * Demonstrate commitment to MCC's mission by ensuring the grievance process reflects fairness, cultural humility, and responsiveness to community needs. * Perform additional duties as assigned by the Manager of Patient Relations or Director of Engagement Services. Qualifications Education and Experience: * High School Diploma or Equivalent (GED) required. * Minimum of 2 years' experience in a healthcare, community health center, or managed care environment, with direct exposure to patient advocacy, complaints management, or customer service. * Experience with Electronic Health Records (Epic preferred). Required Skills and Abilities: * Familiarity with FQHC operations and regulatory requirements (HRSA, CMS, Medi-Cal) strongly preferred. * Excellent verbal and written communication skills; ability to convey information clearly and compassionately to patients and staff. * Strong interpersonal skills with demonstrated ability to handle sensitive situations with professionalism and discretion. * Organizational and time-management skills to manage multiple cases simultaneously while meeting regulatory deadlines. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn database and case tracking systems. * Knowledge of HIPAA, patient rights, and confidentiality regulations. * Bilingual English/Spanish highly preferred. * Commitment to diversity, equity, inclusion, and the mission of community-based care. Physical Requirements and Working Conditions: * This position is on site at our Novato office. * Ability to travel between clinic sites within Marin County and work flexible hours as required. * Prolonged standing and walking. * Prolonged periods of sitting at a desk and working on a computer, with keyboard and mouse. * Must be able to lift up to 15 pounds at times. * Must be able to stand for extended periods of time. * Ability to work in fast pace medical environments. Benefits:Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $27.19/Hr. Max USD $31.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Director of Business Intelligence (DBI) is a strategic leader responsible for driving data governance, analytics, and reporting initiatives that enhance operational efficiency, financial performance, and patient outcomes. This role oversees the design, implementation, and maintenance of an enterprise data warehouse and business intelligence applications, ensuring data-driven insights optimize clinical, financial, and operational performance. Working closely with executive leadership, the DBI translates business needs into data strategies, fosters a data-driven culture, and drives cross-functional collaboration. By building and mentoring a high-performing BI team, the DBI ensures the organization maximizes the impact of its data assets to advance patient care and community health outcomes. Responsibilities Uses data from internal and external sources to provide insights to decision makers, helping to solve complex business problems and issues. Leads teams and manages projects aimed at identifying, analyzing, developing and implementing business intelligence metrics. Understands the tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization's raw data to create insightful and actionable business information. Supports decisions related to the implementation of new programs and large-scale projects and optimizes technical/operational procedures and processes. Implements strategic plans, drives goals and objectives, and improves performance toward strategic priorities by leveraging data. Designs, creates, tests and maintains a portfolio of reports, scorecards and dashboards. Uses business intelligence, enterprise data management, and forward-thinking skills to ensure MCC's strategy and tactical plan supports a sustainable model for current state and future analytics. Manages, supports, and improves Business Intelligence functions across the organization and is a leader in the utilization of data and reporting across MCC. Oversees process, resource, and budget planning for reporting and technical initiatives, assuming fiscal responsibility for the acquisition, development, implementation, and ongoing maintenance of related systems and tools. Proactively identifies business challenges and opportunities through data analysis, and works with business leaders to find strategic solutions. Leads the creation and management of an Enterprise Data Warehouse (EDW) while continuing to define and deliver new capabilities in end user access and use. Participates in IT strategy planning, bringing expertise related to business intelligence initiatives. Responsible for ensuring the effectiveness of the Business Intelligence program's methodologies, including the integration and continual maturation of data management and reporting practices throughout the development lifecycle. Ensures the accuracy and the integrity of business intelligence data by performing detailed data exploration and validation to identify trends, tendencies and anomalies. Chairs a Data Governance Committee to audit processes in data governance and promote data hygiene, standardization and accuracy. Communicates with the user community on clinical systems projects, especially in relation to their goals, status and expected outcomes, as well as overall BI vision and strategies. Evaluates new technologies, software, and vendors that may provide solutions or new applications necessary to accomplish business intelligence goals, objectives, and strategies. Performs other duties as assigned. Supervisory Responsibilities: Maintains appropriate staff levels and participates in recruitment. Supports the continual development of team members through training, succession planning and coaching/mentoring. Manages employee performance, effectively communicates expectations and goals and provides thorough and timely performance feedback and evaluation Completes time and attendance requirements for team, approving timesheets, time off requests, and ensures accurate and timely completion for payroll. Ensures a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: Bachelor's Degree in related field required. Master's degree in technology, business, or related field preferred. 5 years of technical experience in data analysis and intelligence. 5 years of experience in building, implementing, and optimizing business intelligence systems. Experience working with Epic, Microsoft BI tools (i.e. Power BI, SQL) preferred. Required Skills and Abilities: Ability to anticipate and be proactive around next steps in large initiatives simultaneously. Knowledge of Federally Qualified Health Center (FQHC) operations, reporting requirements, and compliance standards preferred. Experience with implementing and supporting Epic's reporting tools (Cogito, Caboodle, Radar, Reporting Workbench); Microsoft reporting and visualization tools (such as Power BI); Crystal Reports; and working with relational database structures and reporting using SQL. Experience in a lead or management role responsible for reporting applications, data warehouse tools and data visualization strategies. Experience with maintaining a data warehouse, design and implementation of BI processes including ETL and SQL development, and related policies. Experience with project management lifecycle as it relates to business intelligence. Leadership experience collaborating with middle and senior management to build cross-organizational consensus, identify synergies and driving process and operational improvements. Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. Strong organizational skills: ability to prioritize projects, manage multiple tasks, and meet deadlines. Knowledgeable in process improvement and metrics development. Must be passionate about continuously improving patient experience. Excellent written and verbal communication skills. Good judgment as well as problem-solving and decision-making skills. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Travel among clinic locations and to community and business partners as needed. Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. A hybrid schedule may be available for this position. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employe rMin USD $180,000.00/Yr. Max USD $200,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Compliance Auditor supports Marin Community Clinics' compliance, risk management, and quality programs by performing independent audits, monitoring activities, and data validation to ensure adherence to federal and state regulations. This includes HRSA Health Center Program requirements, FTCA, CMS billing and documentation rules, Medi-Cal, TJC standards, HIPAA/HITECH, 42 CFR Part 2, California health laws, and internal policies. The role works closely with clinical, operational, billing, dental, behavioral health, specialty, and administrative teams to identify gaps, validate corrective actions, ensure MCC is audit ready, and ensure continuous improvement in compliance, quality, and patient safety. Responsibilities Compliance Auditing & Monitoring Conduct audits across medical, dental, behavioral health, specialty, and billing workflows. Evaluate documentation, coding, billing accuracy, and alignment with CMS, Medi-Cal, and HRSA requirements. Audit privacy/security compliance (HIPAA, HITECH, 42 CFR Part 2), telehealth consent, and minimum necessary requirements. Perform FTCA-related audits, including credentialing/privileging, QI, incident reporting, and OB risk processes. Review compliance with TJC standards and adherence to California laws and regulations. Regulatory & Policy Compliance Audit adherence to internal policies, workflows, and operational procedures. Incorporate regulatory updates (OIG, CMS, HRSA, and California) into audit tools. Support HRSA Site Visit Protocol (SVP) monitoring. Data Review & Reporting Develop audit tools and sampling methodologies. Produce clear audit reports outlining findings, trends, risk levels, and recommendations. Present results to leadership and committees; track corrective actions. Risk Identification & Mitigation Identify regulatory, financial, operational, and clinical risks and escalate issues appropriately. Recommend corrective action that support Just Culture and patient safety. Participate in root cause analysis (RCA) and after-action reviews. Training, Education & Technical Support Provide targeted feedback and education based on audit findings. Support development of compliance training modules and department workflows. Continuous Quality Improvement Validate quality measure documentation (UDS, HEDIS, CalAIM, dental and behavioral health metrics) and workflow adherence. Support performance improvement plans and monitor sustainability. Additional Duties Maintain audit logs, dashboards, CAP tracking, and trend reports. Support compliance hotline review, investigations, and regulatory survey preparation (HRSA, OSV, TJC, FTCA, CDPH, payer audits, etc). Participate in cross-functional meetings as needed. Additional duties as assigned. Supervisory Responsibilities: n/a Qualifications Education Bachelor's degree education in health-care administration, health information management or law is required. Master's degree level in related field is preferred. Relevant professional certifications a plus. Experience Minimum 2-4 years of experience in health-care compliance, coding/billing auditing, documentation review, or quality improvement. FQHC, ambulatory care setting, or multisite clinic environment strongly preferred. Working knowledge of Medi-Cal, CMS, HRSA, FTCA, and CA-specific health-care regulations. Certifications (Preferred) Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or Certified Professional Medical Auditor (CPMA) Certified in Healthcare Compliance (CHC), or equivalent Dental coding certification a plus QI, risk management, or safety certification is a plus Required Skills and Abilities Strong understanding of HIPAA, HITECH, 42 CFR Part 2, CMS Billing Guidelines, Medi-Cal requirements, Cal/OSHA, and TJC standards. Coding knowledge (ICD-10, CPT, HCPCS, CDT, DSM-5). Excellent analytical, critical thinking, communication, and report-writing skills. Ability to manage multiple audits simultaneously. Ability to maintain confidentiality and professionalism at all times. Proficiency using EHRs (Epic, eCW, Dentrix, etc.), audit tools, spreadsheets, and dashboards. Physical Requirements and Working Conditions Fulfill Immunization and fit for duty regulatory requirements. Office and clinic-based; travel required between sites. Occasional evening / morning hours for audits or meetings. Ability to sit, stand, and walk for extended periods. Ability to lift up to 20 lbs. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer. Min USD $84,200.00/Yr. Max USD $95,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Dental Assistant and/or Registered Dental Assistant supports MCC's Dental Clinics with a wide range of duties, and supports Dentists at all times and focuses on delivering excellent customer service to our patients. Work Schedule: Sundays from 8:00am - 5:00pm. Morning, afternoon, evening, and weekend shifts available. Part-time and full-time as well. Hiring Bonus: Employees who work 24 hours a week or more are eligible to receive a $1,000 hiring bonus. Shift Differential: Evening and weekend shifts (4 hours) with direct patient contact include a 10% pay differential in addition to regular salary. Evening differential is paid only for completed 4 hour shifts that begin after 4:00pm. Responsibilities Greets and welcomes patients and visitors to practice with excellent customer services. Escorts patients to treatment room, seats patients and has proper set-up for procedure ready. Assists patients with comfortable level. Verifies patients chart and update health information as necessary during patient arrival and at end of appointment. Informs Dentist when patient is ready for treatment. Ensures proper treatment notes are accurately recorded in patients Electronic Health Records Dentrix chart. Performs Coronal polish. Conducts pre-patient staff meeting in the morning each day. Checks patient schedules daily for accuracy and post in all treatment rooms. Checks lab daily for necessary equipment to treat patients. Checks operatories for necessary armaments for patient visits and prepare next day supplies. Provides oral hygiene instruction and nutritional counseling to patients. Monitors supplies inventory and requests supplies as needed and stock treatment rooms at all times. Complies with all OSHA, Dental Board and MCC policies. Prepares dental units for Dentist, stocks units and ensures that units are clean at all times. Oversees cleanliness of treatment room according to sterilization procedures. Disinfects treatment rooms according to OSHA regulations. Sterilizes all instruments and headpieces according to OSHA regulations. Provides maintenance on autoclave machines. Provides weekly maintenance for water lines and changing traps in operatories. Organizes trays, instruments and treatment room drawers at all times. Ensures that office sterilization procedures are documented and posted at all times. Promptly sends out and monitor all dental laboratory cases. Implements a preventative maintenance/cleaning schedule for dental equipment. Maintains dental office emergency kits and nitrous oxygen tanks. Follows laboratory procedures according to office protocols. Uses appropriate electronic charting techniques for maintaining and updating dental records. Tracks cases and referral to and from other doctors. Sees that records are stored securely per HIPPA guidelines. Assists in the administration of the recall system. In charge of entering patient insurance information and posting fees on computer for all completed procedures. Ensures RDA license remains active through continued education. Qualifications Education and Experience: Will consider a Dental Assistant, with certification, working toward their RDA License. Minimum of six months of experience as a Dental Assistant. Minimum of one year of experience as a Registered Dental Assistant. Current X-Ray license required. Experience in EPIC Electronic Health Records. Current BLS Certification required. Dentrix Electronic Health Records software experience a plus. Required Skills and Abilities: Must be able to assist the Dentist with nitrous oxide sedation and patient management. Ability to work in a fast paced Community Health Clinic environment. Experience working in a multilingual/multicultural setting. Ability to explain treatment plans to patients effectively. Ability to work with children. Must have legible handwriting for notations. High attention to detail, organized, and has the ability to multi-task. Ability to multitask and follow directions. Bilingual skills (any language) a plus. Intermediate computer use experience, including MS Office/MS Outlook. Have excellent interpersonal skills. Able to remain focused at all times to properly support Dental Providers. Ability to work evenings and Saturdays. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. May be required to occasionally lift at least 20 - 25lbs. Prolonged standing, stooping and reaching. Pinch grip. Onsite position. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $32.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Family Nurse Practitioner or Physician Assistant is responsible for providing and managing quality health care services to patients of Marin Community Clinics. The provider reports directly to the site Medical Director. 3+ years of hands on primary care clinical experience is required (experience excludes clinical rotations/clerkships) will consider candidates who have completed a residency hands-on training program of 12 or more month's duration. $50k Signing bonus available for select applicants, prorated if working less then full time status (specific program terms apply). $135k-$160k/yr. salary range Proficient in English/Spanish language skills is highly desired and preferred. Relocation assistance available Responsibilities Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for a specified patient population. Consult with staff physicians as needed. Furnishes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions, within their scope of practice. Refers patients to specialists and to relevant patient care components as appropriate. Directs and coordinates the patient care activities of nursing and support staff as required. Follows established departmental policies, procedures, and objectives. Continuous quality improvement objectives, and safety, environmental, and/or infection control standards. As appropriate to the position, participates in specific health promotion, education and/or prevention programs. Assists in the ongoing development and implementation of performance-improvement activities such as quality assurance, peer review, and staff development. Maintains a professional relationship with staff and patients. Assists in the coordination and integration of all health clinic outreach programs as directed by the Medical Director. Performs other related and/or necessary tasks to achieve clinic goals and objectives, as directed by the Medical Director. In addition to regularly scheduled shifts, is able to work a minimum of three (3) 4-hour Saturday shifts per calendar year, providing medical care to patients within the standard scope of practice. Requirement begins after 90-day training period. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. In addition to regularly schedule shifts, is available to respond to after-hour calls regarding critical lab results for adult patients throughout the organization for a minimum of 2 weeks per year, this includes pager responsibilities. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Other duties as assigned. Qualifications Must have a current California Nurse Practitioner/Physician Assistant medical license to practice. Must have a current California license issued by the Board of Registered Nurses/Physician Assistant Medical Board of California. Current registration issued by the DEA allowing the prescription of drugs. Current BLS certification. 3+ Years of hands on primary care clinical experience is required (experience excludes clinical rotations/clerkships) will consider candidates who have completed a residency hands-on training program of 12 or more month's duration. Experience using electronic health care records Epic highly desired. Required Skills and Abilities: Computer skills required. Bilingual (Spanish/English) skills are highly desired. Excellent communication skills, written and verbal. Sensitive to the needs and situations of a multi-cultural population from a variety of income levels. Physical Requirements and Working Conditions: Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Onsite position, onsite in person 5 days a week. Min USD $144,622.00/Yr. Max USD $169,749.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. A Pediatric Dentists provides oral care and treatment for children from infancy through their teenage years. The Pediatric Dentist is expected to provide a quality pediatric. Evening and Weekend Shift Differential Evening and weekend shifts (4 hours) with direct patient contact, include a 10% pay differential in addition to your regular pay. Evening differential is paid only for completed 4-hour shifts that begin after 5:30pm. Responsibilities Performing oral examinations and corrective care for children is the Pediatric Dentist's core responsibility, including everything from dental exams and repairing cavities to diagnosing oral conditions and injuries and developing treatment plans. Habit counseling (for example, pacifier use and thumb sucking). Fabricates space maintainers designed for patients. Treat primary and secondary teeth and constructs and places bridges, dentures, and obturating appliances suitable for growing arches. Provide dental care to infants throughout teenage years. Diagnosing oral conditions associated with diseases such as diabetes, congenital heart defect, asthma, hay fever and attention deficit/hyperactivity disorder. Management of gum diseases and conditions including ulcers, short frenulae, mucoceles, and pediatric periodontal disease. Care for dental injuries (for example, fractured, displaced, or knocked-out teeth). Work with parents and impart education about oral hygiene habits that last for a lifetime and help children to maintain their dental health. Advise parents of preventative dental health measures for their children and educate them on cleaning and flossing teeth. Provide dietary counseling and arrange for educational services for their communities. Provide significant pediatric dental health information. Risk assessment for dental ailments in both mother and child. Will use EPIC Electronic Health Records System and digital Dexis X-ray system. Delivers high quality care to patients. Delivers dental care to the pediatric special needs population as needed. Other duties as assigned. Qualifications Education and Experience: Must possess an active DDS/DMD License to practice in California and BLS Certification DEA License. Graduate of ADA Accredited Dental School. Completed a Pediatric dentistry residency program. 1 to 2 years of experience in pediatric dentistry. Prior experience working in community health environment a plus. EPIC Electronic Health Records experience a plus. BLS certification required. Required Skills and Abilities: Must know exactly how to put children at ease in what is often a stressful situation. Must be compassionate and patient. Proficient in taking digital x-rays. Flexible to work evenings and weekends as necessary in our San Rafael and/or Novato Clinics. Must possess good interpersonal skills to maintain and establish good relationships with dental team and patients. Must be able to work in a fast paced Community Health Clinic environment. Must be comfortable working in a multilingual/multicultural setting. Ability to mentor general dentists in the field of Pediatric dentistry. Bilingual in Spanish preferred but not required. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Finger dexterity, steady arms and hands, a good near vision and the ability to discern reverse images. Prolonged standing, stooping twisting, bending and reaching. May be required to occasionally lift at least 20 - 25lbs. Onsite position. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $195,520.00/Yr. Max USD $239,200.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The medical scribe at Marin Community Clinics (MCC) is an integral part of MCC's team care model, enhancing the quality and efficiency of our patient care. The medical scribe annotates any dictated or written information for the treatment of patient following all local, state, and federal guidelines for documentation into the electronic health record (EHR). The medical or specialist scribe will be responsible for clearly recording each patient's symptoms, history, physical exam, and documenting the diagnosis as well as treatment plans. The medical scribe is not a direct patient care role. This positions requires working at different clinic locations in Marin County (San Rafael, Larkspur and Greenbrae), clinics are within close driving distance of each other. Work schedule: Monday through Friday 8:00am to 5:00pm, evening shifts of 11:00am to 8:00pm and Saturday shifts with advanced notice. Responsibilities Scribe-Specific Tasks and Duties: The primary role of the scribe is to assist the provider with documentation of each patient's clearly recording each patient's symptoms, history, physical exam, and documenting the diagnosis as well as treatment plans in the medical record during a clinic visit. At the start of the visits scribes checks the “document scribed” checkbox on the intake template at the top center. Accompanies the clinician into the patient examination area, or joins the appointment remotely by telephone, in order to transcribe a history and physical examination as given by the patient and provider. Under the direction of the provider, transcribes and places patient orders, including laboratory tests, radiology tests, referrals, etc. Documents any procedures performed by the provider or nurses in the EHR. Transcribes any consultation or discussions with family and/or the provider. Completes the patient's chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient's workup complete so that the provider is able to make his/her decisions regarding that patient. Scribe lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the provider. Scribe does not directly assist with patient care. The scribe documents orders generated by the provider. Scribe assists the provider and support staff with paperwork, telephone calls, faxing, and chart abstraction and may facilitate communication among the care team. Scribe is able to process portal communications and either task to appropriate member of the care team or get information from the provider to respond to the patient in a timely way. The Medical Scribe does not perform the following: Medications: A scribe cannot prescribe medications. Scribes cannot stop, start, or make any manipulation to any medications in the "medication module”. Orders: A scribe cannot order any in-house medications that are injected, ingested, or inhaled into the body including nebulizer treatments. Document Sign Off: The provider should always review the record and attest to its correctness and completeness. At the end of the day or shift, the provider should review the scribed documentation to ensure all events were recorded accurately. The provider generates the document, creating the completed "Master IM." The scribe does not. Patient Care: The scribe is not directly involved with patient care; can't touch the patient; can't handle bodily fluids; can't act independently without direct clinical oversight; conduct other duties while acting as the medical scribe; however, he/she may be asked to give patient paperwork during visit or discuss discharge instructions with a patient. The scribe can't give orders to Registered Nurses. They interact with patients on a limited level. For exceptions to this section, please see the “Optional Trainable Skills” section below. General Documentation: A scribe cannot document any of his/her personal objective findings or be involved in any of the medical decision-making. A scribe cannot act independently; instead, he/she must simply document the provider's dictation and or/activities during the visit. Optional Trainable Skills: With the permission of medical/operational leadership and participation in an in-house training/competency program, a Scribe can be trained to perform vitals, room patients. Other duties as assigned Qualifications Education and Experience: High School Diploma or Equivalent (GED) required. Experience with EPIC Electronic Health Records preferred. Required Skills and Abilities: Must be able to communicate effectively in English (able to read, write and speak). Bilingual in Spanish is required. Ability to multi-task work duties. Ability to work as a team. Excellent interpersonal skills. High attention to detail. Excellent follow-up ability. Ability to use a computer and work with electronic health records. Physical Requirements and Working Conditions: Fulfill Immunization and fit for duty regulatory requirements. Must be able to lift up to 25 pounds at times. Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer. Ability to work in a fast-paced environment. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Yr. Max USD $28.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Dental Sterilizer Technician is responsible for the sterilization of all dental instruments used in dental procedures, as well as any instruments laid out for possible use. Dental sterilization technician may also set up and break down dental armamentarium from operatories as needed. Work Schedules Available: Mondays from 8:00am - 12:00pm, Fridays from 8:00am - 5:00pm, and unday from 8:00am - 5:00pm. Morning, afternoon, evening, and weekend shifts available. Part-time and full-time as well. Shift Differential: Evening and weekend shifts (4 hours) with direct patient contact include a 10% pay differential in addition to regular salary. Evening differential is paid only for completed 4 hour shifts that begin after 4:00pm. Responsibilities Organizes trays, instruments and treatment room drawers at all times.Prepares dental units for Dentist, stock units and ensures that units are clean at all times. Maintaining the instruments and working areas in strict accordance with sterilization/ disinfection protocols. Sterilize all instruments and headpieces according to OSHA regulations. Preparing and arranging instruments for the sterilization process. Wear heavy-duty utility gloves, a face shield and protective coverings when handling contaminated instruments. Put away and organize dental instruments in operatories for re-use. Operate sterilization machines (Autoclaves) safely, without risking burns or personal injury. Ensure that office sterilization procedures are documented and posted at all times. Break down, clean and set up operatories as needed to assist the dental assistants. Cross-training in other dental support positions as necessary. Escort patients to treatment room, seat patients and have proper set-up for procedure ready as needed. Conduct pre-patient staff meeting in the morning each day before starting shift. Comply with all OSHA, Dental Board and MCC policies. Oversee cleanliness of treatment room according to sterilization procedures. Disinfect treatment rooms according to OSHA regulations. Do daily hand piece inventory.Other duties as assigned. Qualifications Required Skills and Abilities: Intermediate computers use experience, including MS Office/MS Outlook. Ability to multitask and follow directions in fast paced clinic environment. Ability to follow directions with high attention to detail. Education and Experience: High School Diploma. Infection Control Certificate. BLS Certification. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. May be required to occasionally lift at least 20 - 25lbs. Prolonged standing, stooping, and reaching. Onsite position. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $28.00/Hr.