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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Beverly, MA | $46,524 | $22.37 |
| 2 | Portsmouth, NH | $40,818 | $19.62 |
| 3 | San Diego, CA | $38,878 | $18.69 |
| 4 | Enon, VA | $36,777 | $17.68 |
| 5 | Bowne, MI | $35,187 | $16.92 |
| 6 | Kane, IL | $33,442 | $16.08 |
| 7 | Boone, NC | $32,777 | $15.76 |
| 8 | Dallas, TX | $32,647 | $15.70 |
| 9 | Jacksonville, FL | $32,185 | $15.47 |
| 10 | Sioux City, IA | $31,905 | $15.34 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $97,080 | $47 | - |
| 2 | Telesales Representative | $71,364 | $34 | - |
| 3 | Service Consultant | $60,508 | $29 | - |
| 4 | Service Officer | $57,876 | $28 | - |
| 5 | Customer Relationship Specialist | $54,280 | $26 | - |
| 6 | Retention Representative | $53,476 | $26 | - |
| 7 | Account Management Representative | $53,447 | $26 | - |
| 8 | Business Representative | $52,707 | $25 | - |
| 9 | Senior Representative | $52,262 | $25 | - |
| 10 | Installation Service Representative | $52,049 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Intuitive Solutions | $35,134 | $17 | 30 |
| 2 | MediConnect Global Inc | $35,133 | $17 | - |
| 3 | Vocalocity Inc | $35,133 | $17 | - |
| 4 | RateGenius, Inc | $35,132 | $17 | - |
| 5 | Zhunrize Inc | $35,131 | $17 | - |
| 6 | Premier BPO, LLC. | $34,713 | $17 | - |
| 7 | Veracity Payment Solutions Inc | $34,662 | $17 | - |