Metrocare Services jobs in DeSoto, TX - 66 jobs

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-Adult Intensive position provides psychosocial/rehabilitative service to adults with serious mental illness. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, engagement into treatment, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Ensure authorization for clinical services. Formulate individual recovery plan based on assessment findings on all new admissions. Develop measurable objectives and goals agreed upon by the individual. Actively assist in obtaining and modifying goals as needed. Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process. Review service plans every 180 days or as clinically indicated. Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect course of treatment. Follow-up with assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team. Oversees and assists assigned individuals medication adherence. Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills. Document clinical services by close of next business day. Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the individual within 2 days of discharge in the community. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Co-facilitate family education workshops. Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed. Participation in a required on call rotation. If under Clinical Supervision for Board Licensure additional duties may include: Provide a minimum of four hours per week of direct clinical practice, Engage in competency development using specialized clinical knowledge and advanced skills to assess, diagnose, and treat mental, emotional, and behavioral disorders, conditions, and addictions. Engage in and provide treatment methods across the following client types: Individuals Marital Couple Family Group psychotherapy Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to organize work flow and execute clinical services with difficult population Ability to effectively manage a caseload of 15-25 individuals with varying needs. Ability to problem solve, exercise good judgment, and make sound clinical decisions. Skilled in using tact and diplomacy in interacting with staff and individuals. Ability to work as a team member. Able to maintain work in 95% compliance of standards at all times. Effective written and verbal communication skills. Ability to organize and prioritize tasks. Able to work independently with minimal supervision. Able to work flexible hours. Ability to successfully use an automated clinical record keeping system. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Intermediate level on MS Excel, Email and word processing programs CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required daily. No Overnight travel required NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The We Rock the Spectrum program provides all children with an inclusive, fun environment to help them in the areas of strength, movement, sensory processing, communication, positive behavior modification, social interactions, and self-care skills. The Sensory Gym Play Attendant ensures smooth operations of the program, excellent customer service and supports safe and creative play opportunities for attendees. HOURS OF RESPONSIBILITY: The Sensory Gym Play Attendant would be scheduled for shifts between the hours of 8:30 a.m. - 6:30 p.m. to support the operating hours of the Sensory Gym. General hours of responsibility are as scheduled by Sensory Gym Supervisor, as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Complete all opening and/or closing tasks required. Check-in participants and ensure all consents and liability paperwork is signed and filed for all participants prior to participation. Ensures a clean and safe environment is maintained, and that support provided meets the expectations of all policies and procedures. Conduct tours of sensory gym as needed for interested attendees for open play, memberships, parties and other activities and events. Schedule parties, camps and other events. Set-up party rooms, clean party rooms and all play areas ensuring all duties on cleaning task list are completed. Provide constant supervision of the children served to ensure their safety and welfare. Ensure that people are assisted (as relevant to the person) with support for safe play and events and frequently interact with adults and children participating in the gym Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved Ensures compliance with all Metrocare and contractual policies and procedures. Participates in regularly scheduled supervision, team staffing, and unit staff meetings. Always wears Metrocare employee badge while on duty. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent written, verbal, and interpersonal communication skills including empathy, responsibility, self-control, and good judgment Adheres to agency policies and procedures. Meets deadlines and performance expectations; promptly informs his/her supervisor of issues that may interfere with doing so. Follows written and verbal instructions, seeking timely clarification when needed. . Acceptance of individual differences. Supports multiculturalism by treating all people with dignity and respect and not engaging in discriminatory behavior. Able to work autonomously with minimal or no supervision. Displays a positive attitude that promotes harmony and teamwork and demonstrates a high level of customer service and professionalism. QUALIFICATIONS EDUCATION AND EXPERIENCE: REQUIRED: High School Diploma or GED. PREFERRED: Experience (paid or volunteer) working with children. PEFFERED: Experience (paid or volunteer) working with individuals with autism spectrum disorders and developmental disabilities, preferred. DRIVING REQUIRED: No. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with situations that can vary from day to day. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Experience with Point-of-Sale software preferred. Ability to utilize the Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Qualified Mental Health Professional CCBHC IA & Assessment QMHP is a member of the clinical treatment team. They are responsible for working with youth, adults, and their families in a manner that is trauma-informed and responsive to needs, culture, gender, and military status. The Qualified Mental Health Professional CCBHC IA & Assessment QMHP is responsible for collaborating in the development of a person-centered and family-centered recovery plan aimed at helping every individual achieve their goals and objectives. The QMHP position is responsible for applying a holistic approach in assessing needs, developing safety plans, and providing any other clinical services of benefit, including case management, psychosocial rehabilitation, and skills training. This position maintains responsibility for a 100% productivity expectation. HOURS OF RESPONSIBILITY: Monday-Thursday 1pm-10pm and Sunday 8am-2pm. The two days in the clinic as the Assessment QMHP will be on Sunday and Monday. 40 hours work week: Extended hour clinic: Monday-Friday 5p-10p and Saturday-Sunday 8a-2p ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. As a member of the treatment team, the QMHP applies a strength-based and trauma-informed approach, working collaboratively with individuals in service along with internal and external treatment team members to help support clients on a path to treatment and recovery. Together with clients, help to identify needs and develop individualized, person centered/family centered recovery plans that reflect client's goals and objectives. Review and update the plan as needed. As needed, conduct screening and assessments, utilizing Texas Recovery and Resiliency criteria, to determine the appropriate level of care. Based on the assessment and individual preferences, the QMHP refers individuals in service to the most appropriate treatments available. Work with the consulting psychiatrist to ensure that clients' behavioral health needs are addressed and help to facilitate and integrate the psychiatrist's recommendations. Models and supports clients in health and wellness activities and with using healthy coping skills. Facilitates psycho-education groups and life skills development groups as needed. Maintains continuous services to an assigned caseload by providing Engagement, Outreach, Case Management, and Psychosocial Rehabilitation services. Attends and participates in all scheduled team meetings. Collaboratively develops safety/crisis plans Maintains confidentiality of all reports concerning staffing and consumers. Contribute to team knowledge and understanding of each consumer. Assists the medical and nursing staff in monitoring by reporting potential problems. Assist clients in linking with resources and a system of natural support. Help monitor and assess consumers on an on-going basis; including provision of additional services as needed. Assists individuals in adjusting to new environments. Completes paperwork requirements and maintains quality, up-to-date clinical records. Document any clinical or support services within 24 hours of providing the service. Works with family members/support system to gain support in everyone's success. Crisis intervention as needed. Knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including, for example, all Metrocare policies and procedures and Quality Assurance Plan, all applicable regulatory standards. The position provides clinic-based services on Mondays and Sundays. The remainder of the positions time is spent providing clinical services in the community. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Adult Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management related to positive organizational change. Strong sense of urgency and problem-solving skills Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Word, Excel and Outlook; experience with an EMR system a plus Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions Ability to support the agency's mission and demonstrate sensitivity to cultural diversity and workplace Ability to juggle multiple projects with accuracy Strong administrative skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Current good driving record and maintaining good driving record. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor's Degree in Social Work, Counseling or related field, and prefer a minimum of three (3) years of experience in a mental health, substance use treatment, or social services setting or; Master's Degree in Social Work, Counseling or related field, and prefer a minimum of two (2) years clinical experience in a mental health, substance use treatment, or social services setting Bilingual English/Spanish is preferred Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing Personal recovery experience is not required, however, knowledge of recovery support systems and 12-Step programs preferred Ability to clear background check and a safe driving record with a valid Texas Driver's license and reliable transportation DRIVING REQUIRED: Yes TRAVEL: In county travel may be required: Daily Overnight travel required: N/A MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Checks clients in as they arrive utilizing MyAvatar (clinical electronic health record) Maintains Scheduling Calendar in Avatar Schedules future appointments, Cancels and Reschedules as needed Is the first line of contact to all external and internal stakeholders. Supports and filters calls to the appropriate partners to meet the needs of stakeholders contacting the clinic. Creates and maintains client record in MyAvatar which includes Admission forms, Program Information, Diagnosis, Financial Investigation, Cross Episode Financial Eligibility, and Managed Care Authorization data. Completes check of benefit status prior to each visit to determine co-pay, deductible, or self-pay status at start of service appointment. Responsible for cleanliness, presentation/set up of waiting room spaces Gathers Medical Records as needed for client access to services. Copying, faxing, and all other general office duties Meets designated benchmarks and/or quality measures Performs other duties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Ability to work in a multi-disciplinary team environment. Ability to multi-task and accommodate high volume job tasks. Ability to function with little or no supervision. Ability to work with dual supervision & reporting lines. Ability to exercise tact and diplomacy in interacting with internal/external customers. Ability to implement and monitor processes within team. Ability to adapt to changing business needs, conditions, and work responsibilities. Ability to problem solve while ensuring rules and directives are followed. QUALIFICATIONS EDUCATION AND EXPERIENCE: High School graduate with some college or technical school/training with a minimum of 4 years of progressive customer service experience required. Experience in an office or MH/MR setting preferred. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Demonstrated Computer Skills (Windows and Microsoft Suite) Basic level on MS Excel. Email and word processing programs. Ability to utilize Internet for resources. Ability to use computer, printer, and fax machines. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Serves as part of the interdisciplinary team in identifying and addressing needs of the consumer. To include, but not limited to consumer training needs, daily living skills, symptom support and utilizing resources and referrals. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Ability to function independently as a team member in work setting. Able to work collaboratively with co-workers. Ability to present psych-educational material in a manner understandable to consumers. Ability to display sensitivity to clinical issues presented by consumers. Ability to clearly and effectively document clinical progress in an automated record keeping system. Ability to train consumer in community setting. Able to intervene in consumer crisis situations. Maintain agency-required training. Be flexible in response to the changing needs of the consumers, program and agency. Conduct Self in a professional manner Maintain non-judgmental attitude toward patients. Demonstrate the ability to relate effectively to consumers, their families and other staff. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Adheres to agency policies and procedures. Meets established deadlines and performance expectations; promptly informs his/her supervisor of issues that may interfere with doing so. Follows written and verbal instructions, seeking timely clarification when needed. Maintains the physical present ability of the work environment in a tidy and organized manner; reports facility maintenance needs to the local facility manager when observed. Displays a positive attitude that promotes harmony and teamwork, and demonstrates an atmosphere of customer friendliness and professionalism. Dresses in a professional manner, adhering to the agency dress code, and refrains from clothing that may be disruptive to consumers or other staff on the unit. Maintains an acceptable work record by being punctual to arrive at work and return from breaks; requests Planned Leave within acceptable time frames established by the supervisor to insure adequate coverage is available on the unit. Attempts to perform all tasks with attention to a high degree of accuracy and professionalism. Develops and maintains effective working relationships with co-workers and other inter/intra agency staff. Follows the administrative chain of command in addressing work related issues. Refrains from gossip or personal conversation within the hearing of consumers or collaterals. Responds to requests for service in a professional and courteous manner. Resolves conflicts in a manner that demonstrates respect for self and others. Maintains current licensure status, as appropriate, and supplies Human Resources personnel with copies of current or renewed licenses/credentials prior to rendering/ billing for services. Participates in continuing educational activities as required by appropriate licensing bodies, provides copies of CEU attendance if requested, and maintains current status on all agency required training. Participates in regularly scheduled supervision, team staffing, and unit staff meetings. Informs appropriate unit personnel of scheduled appointments or expected visitors to the unit. Refrains from bringing children and other family members to the unit except for brief periods of time on rare occasion. Wears a Dallas Metrocare employee badge on the unit or at central administrative offices at all times. QUALIFICATIONS EDUCATION AND EXPERIENCE: High School or GED with 1-2 years experience in mental health preferred. Prefer experience in teaching living skills and / or psycho/educational material. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Recovery Support Peer Specialist is an individual in recovery who has been trained to effectively use their recovery story to help and support other individuals with their recovery. The Recovery Support Peer Specialist performs a range of tasks through individual and group sessions to assist consumers in their own recovery process as part of substance use services. They will serve as a role model and demonstrate competency in recovery and ongoing coping skills, serve as a consumer advocate, and will provide information and peer support in the community. The Recovery Support Peer Specialist will also provide essential expertise and consultation to other team members in promoting a recovery-oriented culture. The Recovery Support Specialist will facilitate and/or co-facilitate peer-to peer discussion groups as well as individual sessions with individuals in services using a person centered recovery model. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides support to clients using personal experience. Provides individual sessions to those in services. Facilitates peer led group discussions around various clinical areas related to recovery and sobriety. Engages and familiarizes clients to clinical treatment. Documents services within twenty-four (24) hours of seeing consumer. Participates in regular supervision, including monthly observational supervision. Participates in multidisciplinary team meetings and provide feedback on clients progress with treatment when appropriate. Leads family education groups. Connects clients with community supports. Performs other duties as assigned. All peer specialist services must be recovery oriented, person-centered, relationship focused, and trauma informed. Peer specialist services may include: a. recovery and wellness support, which includes providing information on and support with planning for recovery; b. mentoring, which includes serving as a role model and providing assistance in finding needed community resources and services; and c. advocacy, which includes providing support in stressful or urgent situations, and helping to ensure that the recipient's rights are respected. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Maintain passing score on all clinical competencies as outlined by TRR guidelines. Customer service approach to clients. Ability to remain organized and prioritize work assignments based on urgency and client needs. Ability to identify client needs and assist in acquiring services accordingly. Group facilitation experience. QUALIFICATIONS EDUCATION AND EXPERIENCE: GED or high school equivalent. 5 years of active involvement in personal recovery without incident of relapse or crisis. Within 6 months of hire, begin certification for the Recovery Support Peer Specialist and start the 250 hours required for certification. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Certification as a Recovery Support Peer Specialist. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : GENERAL DESCRIPTION: Provide an array of services that will assist and support individuals with developmental disabilities in an individualized, integrated community setting with job coaching services. Serves as a Liaison between CDDS, business community and other center personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Develop effective job coaching and employment plans Communicate with individuals to understand their goals and ambitions Assist individuals to discover and overcome their personal barriers and set goals Assess the strengths of individuals and teach them to use them effectively Guide individuals in learning to complete job tasks Help in the development of motivation and skills Assist individuals with disabilities in developing social and life skills Advise on workplace accommodations for individuals with disabilities Monitor and evaluate progress of individuals Keep records and documentation and prepare appropriate reports Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Pay Rate: Starting Pay: $20.00/hr. Based on Experience QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in human services field or High School Diploma or equivalent required, plus (+) 1-2 years-experience in providing services to individuals with disabilities. Bilingual in Spanish and/or American Sign Language a plus. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months. UNT certifications Job Skills Training Job Placement Training Supported Employment Training PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In county travel required None-to-Negligible travel outside of the county. NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract, or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an at-will employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The positions status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Centers procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Journeyman licensed plumber will install, repair, and provide routine maintenance of natural gas, water, or wastewater lines and fixtures to maintain safe and effective service in Metrocare's owned facilities or residential dwellings. Provides instruction for apprentice plumbers. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions listed here are representative of those that must be met to successfully perform the job. The Journeyman Licensed Plumber Installs, repairs, and provides routine maintenance of natural gas, water, or wastewater lines and fixtures to maintain safe and effective service in Metrocare owned facilities or residential dwellings. Provides journey level instruction and leadership for lower-level plumbers. Installs, repairs, and maintains water fixtures on or in Metrocare's property to improve or maintain level of service; checks restroom fixtures, repairs any toilets, urinals, seats, or other plumbing, and addresses clogs and damages. Plans and implements the installation of natural gas pipelines and potable or wastewater pipes, including the cost projection for parts and man-hours to support the installation of improvement projects. Instructs and educates lower-level plumbers in the uniform plumbing code, the use of plumbing tools, and plumbing practices to qualify them for more responsibility and promotion. Serves as a crew leader to ensure jobs are completed according to code and maintains leave use, hours worked, and performance records on lower-level plumbers. Measures, cuts, and threads iron pipe for natural gas pipelines or water/wastewater lines. Removes clogs from wastewater systems using manual and/or small power tools. Makes minor mechanical repairs to small water or fuel pumps; maintains, repairs, and fixes irrigation lines and related issues. Knowledge and Skills Performs any and all other duties as assigned. Performs other duties as assigned. COMPETENCIES The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Knowledge of Uniform Plumbing Code and safety guidelines. Knowledge of welding procedures and guidelines. Knowledge of plumbing hand tools and ability to use them. Ability to plan and schedule the work of a group of plumbers and facilitate training and other educational opportunities. Ability to cut and thread iron pipe with appropriate machines. Ability to read blueprints. QUALIFICATIONS Required Education, Experience, Licenses, and Certifications Requires 3 to 5 years' experience as licensed Journeyman Plumber An associate's degree in a related Facilities Maintenance or Engineering field or successful completion from an accredited vocational training school in similar fields. Preferred Education, Experience, Licenses, and Certifications DRIVING REQUIRED: Yes MATHEMATICAL SKILLS Basic math skills required. Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY Ability to apply common sense understanding to carry out simple one or two-step instructions. Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment. COMPUTER SKILLS Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Demand Frequency Sitting - Occasional Walking - Frequent Standing - Frequent Lifting (Up to 15 pounds) - Frequent Lifting (Up to 25 pounds) - Frequent Lifting (Up to 50 pounds) - Frequent Travel Frequency In county travel may be required - Daily Overnight travel required - N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. WORK ENVIRONMENT The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Select the applicable work environment(s) below. To add more than one, click the plus sign. Work is performed indoor and outdoor environments across agency facilities. May include exposure to extreme temperatures, loud noise, dust, hazardous materials, and the use of power tools or ladders. Occasional work in confined spaces or at heights. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to high quality culturally-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics creating an opportunity for Veterans and their families to receive affordable outpatient mental health treatment. With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, case managers, and veteran outreach workers, the clinic will provide evidence-based, individually-tailored outpatient mental health treatment tailored to meet the specific needs of Veterans, particularly post-9/11, and their families. The Clinical Psychologist provides evidence-based care to veterans and their families. Care provided is culturally responsive. Opportunities for training and supervision are available. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides evidence-based treatment and assessment for veterans and their families. Performs and documents patients screenings, psychosocial assessments, and progress and referral information. Conducts clinical intake assessments on veterans and family members as needed. Provides individual, couples, and family psychotherapy to patients, with a focus on delivering evidence-based treatments. Collaborates and coordinates with the caregiver, physician, director, case management and all other disciplines to provide the best care to patients as needed. Attends weekly clinical, supervision, and administrative meetings. Provides services via telehealth platform, as required. Assists with training and research. Provision of occasional community presentations related to the mission of the clinic Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Able to establish positive and productive working relationships; Able to generate trust; Able and willing to give and receive honest, balanced feedback. Awareness of and responsiveness to cultural considerations including race and ethnicity, gender, sexual orientation, and religion/spirituality. Ability to communicate clearly and effectively via oral or written means. Ability to present a friendly and positive demeanor to veterans, their families, staff, clinic support personnel, funders, and the general public. Ability to make oral presentations. Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations. Ability to think analytically and evaluate the impact of case management recommendations. Ability to set work priorities and to evaluate and create solutions to work related problems. Ability to negotiate veterans or their family members down from stressful situations, potential threatening behaviors. Ability to persuade clients to make appropriate life decisions. Interest, desire and passion in providing high quality evidence-based, time-limited care. QUALIFICATIONS EDUCATION AND EXPERIENCE: A Doctor of Philosophy (Ph.D.) or (Psy.D.) degree in clinical or counseling psychology from an APA accredited psychology program. Shall have completed an APA accredited internship/residency in professional psychology. Training and expertise in evidenced-based psychotherapies preferred. Experience across a range of modalities beyond individual adult treatment to include child, couples, family, and group treatment is preferred. Must have experience treating and diagnosing posttraumatic stress as well as comorbid diagnoses (e.g., anxiety), with evidence-based treatments and providing clinical supervision in these areas. Experience working with a military or veteran population is preferred. 3+ years of clinical experience is preferred. Experience utilizing an electronic health record is required. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Interpret and apply all applicable policies, procedures, rules and regulations. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Skilled at using video therapy platforms (i.e. Zoom). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas License to practice psychology. If licensed in another state, must obtain temporary Texas licensure and formal licensure within 6 months of employment. PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. TRAVEL: Travel is not required for this position although occasional travel opportunities may arise (i.e. attendance at conferences) NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. HOURS OF RESPONSIBILITY: 40 hours in the time frame of Mon-Thurs 8:30 am to 8:30 pm; Fri 7:30 am to 1:30 pm. Must include at least one evening and include Wednesdays for all-staff meetings. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Senior Registered Behavior Technician is responsible for the implementation of Applied Behavior Analytic (ABA) programming goals with children with Autism in a clinic-based environment or in-home environment, as assigned. The primary skill domains of clinical support for individuals served are functional communication training, socialization, and addressing challenging behaviors. Support of the Registered Behavior Technician/Behavior Intervention Specialist will include behavior data entry, creation of learning materials, and provide staffing coverage. The Senior RBT will carry a caseload of individuals receiving ABA treatment. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Collaborate to develop target goals with the Board-Certified Behavior Analyst (BCBA), parent/caregivers, and other members of the clinical team. Implement an instructional, therapeutic, or skill development program for assigned individuals served in a 1:1, 1:2, or group-format. Plan and use appropriate instructional and learning strategies, activities, and materials. Participate in staff and treatment team meetings on a regular basis or as assigned. Conduct ongoing assessments of individuals served achievement through formal and informal testing at the directive of the clinical supervisor(s) Manage the behavior of individuals served and administer appropriate interventions according to the individualized treatment plan. Document interactions and session summaries within electronic health record. Communicate effectively with parents and/or routine caregivers prior to and following sessions. Assist in maintaining an organized, clinical environment for individuals served and fellow team members. Responsible to track supervision hours to ensure maintenance of their RBT credential. Input behavioral data and update graphs of individuals served the RBT/BIS assigned to their team. Create learning materials needed for the implementation of behavioral interventions. Provide session coverage when team members are absent. Deliver a minimum of 22 hours of direct intervention service per week. Required to manage missed sessions for clinical team and schedule to deliver up to 8 hours a month of make-up sessions for individual served on the clinical team assigned too. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Demonstrates effective verbal and written communication skills. Demonstrates organizational skills with the ability to prioritize workflow and meet deadlines. Ability to work autonomously and carry out directives with minimal or no supervision. QUALIFICATIONS EDUCATION AND EXPERIENCE: Required: High School Diploma, Preferred: Bachelor's degree. Preferred: Two (2) years of working with children ages 2-12 with autism or other developmental disabilities. Must hold an active Registered Behavior Technician certification issued by the Behavior Analysis Certification Board (BACB) and maintain RBT certification without lapse in certification. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee would operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Bi- annual training in CPR and annual training in SAMA, company training provided. Registered Behavior Technician Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Metrocare Services Mental Health and Primary Care Division includes a Crisis Services Program that provides 24/7 services to those in need via the crisis hotline and mobile crisis outreach teams. Crisis services are offered for to anyone, anywhere, and at any time the need arises. Crisis services will be provided regardless of an individuals ability to pay or whether he/she is homeless or unable to produce verification of residence. The Crisis Interventionist Specialist-QMHP plays a vital role on a team comprised of a Licensed Practitioner of the Healing Arts and a Mental Health Peer Specialist. Work Hours: 11am-7pm (2nd Shift) ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide crisis intervention services in a variety of modalities, including telephonic, telehealth, and face to face intervention. Ensure follow up is provided within 1 hour of the emergent crisis Assists inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, residential treatment facilities and the criminal justice system, in continuity of care arrangements for consumer referred to Metrocare Hotline staff screen/assess the crisis, provide an evidence-based intervention, and stabilize the crisis. The caller is then linked with service coordination assess the level of further stabilization needs and appropriateness for other services in the crisis continuum When Hotline interventions are not able to adequately stabilize the situation, the MCOT team to further assess the crisis. If screening and assessment indicates that there is an emergent/imminent risk of harm to self or others, the Hotline staff notifies 911 and attempts to stay on-line with the caller until 911 personnel arrive on site where the individual is present. Develop person-centered crisis plan and assist the individual in executing the plan during and post crisis intervention. Ensure continuity of care post crisis intervention to appropriate outpatient services, including but not limited to, outpatient mental health, substance abuse services, and/or primary care services. Be accessible for referrals and communication through our electronic health applications, by phone and email to provide a timely and comprehensive response. Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Report all clinical crisis staffing to supervisor or designee Facilitate communication between providers within a schedule that meets outlined timeframes Develop close working relationships with internal and external referral resources Maintain confidentiality of information concerning individuals and family members Attends and participates in all scheduled team meetings. Assist clients in linking with resources and a system of natural supports. Assists individuals in adjusting to new environments. Completes paperwork requirements and maintains quality, up-to-date clinical records. Documents any clinical or support services within 24 business hours of providing the service. Documentation requirements will include Release of Information and Consents to expedite the transition of care. Works with family members/support system to gain support in everyones success. Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including, for example, all Metrocare policies and procedures and Quality Assurance Plan, all applicable regulatory standards. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Appropriate clinical competency as required for crisis intervention and crisis response teams Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management as it relates to positive organizational change. Strong sense of urgency and problem-solving skills Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Word, Excel and Outlook; experience with an EMR system a plus Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions Ability to support the agencys mission and demonstrate sensitivity to cultural diversity and workplace Ability to juggle multiple projects with accuracy Strong administrative skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The HIPAA Privacy Analyst shall operate under the general supervision of the Privacy Program Manager and assist in the implementation and management of ongoing activities relating to Metrocare Services (Metrocare or the Center) compliance program. The position will exercise professional judgment and decision-making skills regarding applicable federal and state healthcare laws, rules, and regulations. The HIPAA Privacy Analyst is responsible for supporting the organization's privacy compliance program in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal regulations. This role ensures adherence to privacy policies and procedures through audits, investigations, training, and ongoing monitoring. The analyst will also take a lead role during Compliance and Ethics Week and manage breach notification protocols. Familiarity with MyAvatar Electronic Medical Records System is essential. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Auditing and Monitoring: Conduct regular and targeted audits of medical records, with a focus on privacy compliance, including use and disclosure of PHI. Conduct site assessments monitoring activities related to privacy. Work Collaboratively with department stakeholders for operational needs and compliance with local, state and federal regulations. Utilize MyAvatar to monitor access and activity logs, identify potential unauthorized access, and ensure proper documentation. Prepare and present audit findings to leadership, including recommendations for corrective action. Investigations: Investigate complaints and potential breaches of patient privacy, including inappropriate access or disclosure of PHI. Document findings and support the breach determination process, including risk assessments and breach notification decisions. Training and Education: Develop and present HIPAA and privacy training for newly hired and annual refresher training for all employees. Customize training modules based on audit findings and regulatory changes. Provide targeted education sessions following policy violations or compliance gaps. Compliance Program Support: Lead or assist in organizing Compliance and Ethics Week events and educational activities. Review and update privacy policies and procedures to ensure ongoing compliance with regulatory requirements. Maintain awareness of updates to HIPAA and other relevant privacy regulations and ensure implementation of necessary changes. Breach Notification and Policy Enforcement: Assist in coordinating timely and compliant breach notifications to affected individuals, regulatory bodies, and business partners. Maintain breach logs and assist in preparing reports for internal leadership and external agencies as required. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Familiarity with healthcare laws, regulations, and standards is a plus. In-depth knowledge of HIPAA Privacy and Security Rules, and breach notification requirements. Experience using MyAvatar EMR system. Strong analytical skills with experience conducting audits and investigations. Excellent written and verbal communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Ability to work independently and collaboratively across departments. High attention to detail and strong organizational skills. QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: Bachelor's degree (required) in Health Information Management, Health Administration, Compliance, or related field (preferred), certification in Healthcare Privacy. Required: Minimum of 3 years of experience in healthcare, healthcare compliance, privacy, or audit role. DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize the Internet for resources. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to families experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The Family Partner is a parent of a family in recovery who has been trained to effectively share their lived experience and recovery story to help and support other families with their recovery. They provide flexible, community based services that are designed to promote the empowerment, recovery, and community integration of families who have severe mental health challenges by facilitating opportunities for families receiving service to direct their own recovery and advocacy process, by teaching and supporting the acquisition and utilization of skills needed to facilitate the family's recovery, promoting the knowledge of available service options and choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth. The Family Partner performs a range of tasks through family and group sessions to assist consumers in their own recovery process. They are responsible for working with adults and families in treatment in a manner that is trauma-informed and responsive to needs, culture, gender, and military status. The Family Partner is responsible for collaborating with families and team in the development of a person-centered recovery plan/family centered recovery plan aimed at helping every family and family achieve their goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Applies general knowledge of Recovery services to complete small projects or conduct a series of tasks with a limited degree of supervision. Works with families in service to identify, develop, and access support to increase their success in community integration and community inclusion. Supports and teaches recovery and recovery tools and models personal responsibility, self-advocacy, and hopefulness. Facilitates the family's self-review of progress upon each encounter. In partnership with each participant assess their hopes, strengths, accomplishments, and challenges in order to achieve his/her stated goals. In partnership with each participant develops the recovery plan and his/her support system to support him/her in becoming self-sufficient Supports participants in the self-management of critical or crisis situations. Supports participants in coordinating with or in choosing his/her significant and relevant support to arrange services or resources to achieve his/her goals. Outreach to families that have missed appointments with the goal to engage in treatment. Assists the family in preparation and recording of the peer support recovery plan, encounter notes, and other documents that verify service delivery using person-first language, in a timely manner according to established quality and regulatory standards. Continues to engage new families into services, assisting and navigating services. Capability training to model, coach, support and advocate with participants. Escorts participants when necessary and ensures participants safety when participating in events, visits, and other interactions. Provides linkage to other services within Metrocare. Transport families as needed: Current good driving record and maintaining good driving record. COMPETENCIES: Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions. Ability to support the agency's mission and demonstrate sensitivity to cultural diversity and workplace. Ability to juggle multiple projects with accuracy. Attending family advocate/ Peer support meeting as required by manager. Exceptional customer service skills, over the phone and in person, with families in service and internal/external partners QUALIFICATIONS EDUCATION AND EXPERIENCE: The qualifiers listed here are representative of those that must be met to successfully perform the essential functions of this job. Required: GED or high school equivalent Required: Parent of a child who accessed mental health/substance use services. Preferred: Active Certified Family Partner certification but can consider candidates pursuing certification within one year. Preferred: The ideal candidate will have at least 5 years of active involvement in familial recovery. DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out duties. Ability to remain organized and prioritize work assignments based on urgency and client needs. Ability to correctly identify client needs and assist in acquiring services accordingly. Ability to give and receive any corrective feedback. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Certification as a Certified Family Partner within 1 year of employment. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The Business Support Specialist II position is responsible for coordinating and performing all clerical support needs for the assigned program, ensuring client satisfaction, and flow of office operations. Starting Pay: $20 hourly - potential increase dependent on experience ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Checks clients in as they arrive for their session, utilizing MyAvatar (clinical electronic health record) which notifies the therapist the client has arrived. Works with Leadership to ensure the Center's therapy schedule is entered accurately within MyAvatar and manages status of visits from day-to-day in the system with applicable documentation. Maintains Scheduling Calendar in Avatar Schedules future appointments, Cancels and Reschedules as needed The first point of contact for all external and internal stakeholders is through telephone communication with the designated center. Screens and directs incoming calls to the appropriate partners, ensuring stakeholders who contact the designated center are connected with the right resources. Creates and maintains client records in MyAvatar or other electronic health record systems, including admission forms, program details, diagnoses, financial assessments, and managed care authorization information. Completes check of benefit status prior to each visit to determine co-pay, deductible, or self-pay status at start of service appointment. Responsible for cleanliness, presentation/set up of waiting room spaces Gathers Medical Records as needed for client access to services Completes Initial Eligibility and Benefits checklist for inquiring insurance clients. Referral of applicants, documenting their communication Schedule monthly training or as needed at the direction of the Clinical Team Completes attendance and program-specific logs monthly, communicate clients whose attendance is below 90% and collaborate with leadership on action plans. Copying, faxing, and all other general office duties Scans in client documents into MyAvatar within three business days of receipt Coordinate team supply needs in collaboration with program leadership to ensure timely and efficient resource availability Attend regional and team meetings. Meets designated benchmarks and/or quality measures, missed appointments or required documentation. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Ability to work in a multi-disciplinary team environment. Ability to multi-task and accommodate high volume job tasks. Ability to function with little or no supervision. Ability to work with dual supervision and reporting lines. Ability to exercise tact and diplomacy in interacting with internal/external customers. Ability to implement and monitor processes within team. Ability to adapt to changing business needs, conditions, and work responsibilities. Ability to solve problems while ensuring rules and directives are followed QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: High School Diploma 2 to 3 years of progressive customer service experience Preferred: Some college or technical school/training Preferred: Experience in an office or MH/MR setting DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets . REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Basic level on MS Excel. Ability to use electronic health records (EHRs) to store and access client information. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Housing Clinical Manager ensures the housing programs are compliant with all appropriate grant regulations and for the oversight of the clinical team providing service delivery to program participants. The Housing Clinical Manager is responsible for ensuring that the assigned team and housing programs routinely achieve the expectations of the agency and the grants. The Housing Clinical Manager ensures all programs complete and maintain any reporting, documentation, and data requirements. HOURS OF RESPONSIBILITY: Monday - Friday 8 am - 5 pm, nights and weekends as needed and On-Call phone rotation. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides general supervision over the Housing clinical staff. Directly supervises management and team leads in the overall service delivery model. Provides guidance, direction, and supervision to staff to ensure quality care and implementation of processes. Fosters an environment of continuous quality improvement (CQI). Ensures that an on-going CQI process is developed and implemented and provides oversight to the CQI process. Develops and implements strategies for performance improvement related to key performance indicators, including but not limited to, engagement of caseloads, charting timeliness, and quality improvement. Responsible for program planning, interagency relations, and resource development. Maintains knowledge of and complies with established policies and procedures including grant regulations, the Fair Housing Act, and general contractual requirements. Attends administrative meetings and participates in committees as requested. Conducts special projects and studies as directed. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws. Provides clear and timely communication to the Housing Director of all program's critical issues Ensures completion of weekly reporting according to Continuous Operations Improvement guidelines and is pro-active in developing solutions around exceptions. Adheres to documentation requirements related to Quality Management and regulatory agencies, such as CARF, CCBHC, and the Texas Administrative Code. Responsible for a creative collaborative working environment in conjunction with the Housing Operations Manager. Provides clinical supervision, education and training as required by various contracts and regulatory agencies. Establishes and maintains the highest standard of quality care and ethical practice. Participate in the hiring and supervision of site staff. Schedules interview appointments with hiring managers and the candidates. Exercises sound judgement and maintains current knowledge of the company's organization structure, personnel policies, and federal and state laws regarding employment practices. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Understanding of best practice for treatment of complex behavioral health issues. Able to learn and operate within Federal Housing regulations. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. QUALIFICATIONS EDUCATION AND EXPERIENCE: Required: Master's degree in social work, Psychology, Business Administration, Public Administration, Healthcare Administration, or a related field. Required: Minimum of 7-10 years of experience in mental health, including a minimum of 5 years in management. Preference will be given to candidates holding advanced licensure such as Licensed Professional Counselor or Licensed Certified Social Worker. DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to organize workflow and develop efficient procedures. Ability to detect operational shortcomings and develop solutions to correct problems. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Possession of an advanced licensure, such as a Licensed Professional Counselor or Licensed Certified Social Worker is preferred. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Add Description of Job and how it helps individuals served** ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide support to clients using personal experience Provide individual clinical sessions to consumers, either in the clinic or in the community Facilitate peer led group discussions around various clinical areas, including but not limited to, Crisis Management, Understanding Mental Illness, and Dual Diagnosis Engage and orient clients to clinical treatment Provide clinical services in accordance with TRR guidelines Document services accurately by close of next business day Participate in regular supervision, including monthly observational supervision Participate in multidisciplinary team meetings and provide feedback on clients progress with treatment when appropriate Lead family education groups Provide linkage to community supports for clients. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills Knowledge of relevant laws, policies, and procedures Knowledge of formal and informal community supports Effective communication skills written and oral Pass all clinical competencies as outlined by TRR guidelines Customer service approach to clients Completion of Via Hope Training within 1 year of hire, including certification as a Certified Peer Specialist Working knowledge of Microsoft Office products Above average typing ability QUALIFICATIONS EDUCATION AND EXPERIENCE: GED or high school equivalent Applicants must be a current or past consumer of mental health services. Experience in facilitating groups a plus. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Clinical Competencies as outlines in the TRR guidelines Certification as a Certified Peer Specialist within 1 year of employment Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The primary purpose of this position is to assist the Pharmacist in all functions pertaining to the pharmacy. Essential Duties and Responsibilities The essential functions listed here are representative of those that must be met to successfully perform the job. All pharmacy technician functions, including upholding and enforcing all State Board of Pharmacy rules and regulations. Accurately and competently carry out all functions of all workflow stations (data entry, production and pickup). Contacting and conferring with Physicians concerning medication orders. Maintain a professional and courteous demeanor when helping consumers. Perpetuate inventory and records for regular medications. Must be proficient in all daily duties as outlined in the daily tasks document. Maintain a clean, organized pharmacy. Uphold all rules and regulations of Metrocare Services. Performs other duties as assigned. Competencies The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Precise, self-motivating, professional acumen, problem solving, respect for confidentiality, good communication skills. Must be able to speak in front of unfamiliar people. Alert, observant, dedicated, and able to take direction. Qualifications Education and Experience High school diploma or GED. Mathematical Skills General math involved in dispensing medications Basic math skills required. Reasoning Ability Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Computer Skills Proficient in pharmacy software system and other Metrocare applications. Ability to manage and utilize email system. Skilled at utilizing the online ordering process. Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Certifications, Licenses, Registrations Certificated Pharmacy Technician by Texas State Board of Pharmacy Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Provide an array of services that will assist and support individuals with developmental disabilities in an individualized, integrated community setting with job development/placement services. Serves as liaison between CDDS, business community and other Center personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Development of collaborative working relationships with Center staff, other service pro to Develop service plans and team activities to determine needs, interests and desires of consumers Provide job-coaching services, including observing, modeling, training and facilitating natural supports to promote consumers success. Provide education/information to employers, supervisors, and co-workers of consumers. Complete a task analysis for each position prior to consumer employment. Assist in monthly clinicals Complete all required documentation in a timely manner. Conduct job development/placement services Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Self-motivating, able to work independently Working knowledge of currents Laws, Regulations and Policies and Procedures regarding service delivery to individuals with developmental disabilities. Strong organizational and time management skills Ability to communicate and collaborate with a variety of individuals, teams and systems. Able to apply working knowledge of MS Office 95/97 and Askesis Pay Rate: Starting Pay: $20.00/hr. Based on Experience QUALIFICATIONS EDUCATION AND EXPERIENCE: Associates Degree in Human Services field required. One to two years experience in providing services to individuals with disabilities. Bilingual in Spanish and/or American Sign Language a plus. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The LPHA Interventionist is primarily responsible for monitoring services and providing intervention to individuals with a positive screening for various measures, especially those centralized around DSRIP. Such interventions include, but are not limited to, tobacco cessation, alcohol, depression, and/or suicidal ideation. The LPHA Interventionist uses a basic knowledge of diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, office-based environment. This position is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides therapeutic counseling/intervention services in accordance with clinical screenings. Assists in completing intake assessments and diagnostic formulations as needed. Coordinates services within the Agency and other community providers. Assists with the involvement and education of the consumers family at a level acceptable to the consumer. Responds to crisis or potential crisis situations and ensures the appropriate level of care through the coordination of services or the provision of community support services. Documents services in the automated clinical record keeping system with 24 hours after services have occurred. Provides overall service coordination, referral, linkage, and advocacy to consumers with varying needs. Performs duties in concert with other members of an interdisciplinary treatment team Participates in interdisciplinary team staffing, presents psychosocial assessment findings and encourages consumer to attend staffing. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. problem solving, respect for confidentiality, excellent communication and presentation skills. Knowledge of TRR requirements. Ability to carry out oral and/or written instructions. Ability to operate as a team member, yet able to make positive, individual judgments. Ability to assess needs of consumers and implement a training plan. Ability to maintain a list of resources in the community. Ability to recognize and report side effects of psychoactive medications. Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care. Ability to call in clinical information for authorization. Ability to work collaboratively with co-workers. Ability to work in a high stress environment, take initiative and be creative. Ability to drive a multi-passenger vehicle. Ability to maintain confidentiality of information concerning consumers and family members. Possess clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention QUALIFICATIONS EDUCATION AND EXPERIENCE: Masters degree in Psychology, Social Work, or related field. Independent licensure is required LPC, LMFT, LCSW. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. LPC, LMFT or LCSW. TB Test, CPR, First Aid and SAMA. TAC web-based training. PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In county travel may be required: occasionally No Overnight travel required NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please