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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lansing, MI | $31,492 | $15.14 |
| 2 | Cincinnati, OH | $30,488 | $14.66 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customs Consultant | $92,920 | $45 | - |
| 2 | Customer Service Expert | $87,642 | $42 | - |
| 3 | Customer Service Senior Associate | $76,439 | $37 | - |
| 4 | Service Consultant | $76,067 | $37 | - |
| 5 | Service Officer | $54,680 | $26 | - |
| 6 | Customer Retention Representative | $53,454 | $26 | - |
| 7 | Customer Service Executive | $50,707 | $24 | - |
| 8 | Import Customer Service Manager | $49,456 | $24 | - |
| 9 | Wireless Care Representative | $47,470 | $23 | - |
| 10 | Customer Service Representative Supervisor | $45,993 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | American Farm Bureau Federation | $41,364 | $20 | - |
| 2 | Allstate | $37,798 | $18 | 52 |
| 3 | Thrivent | $37,538 | $18 | 1 |
| 4 | Ironshore Insurance | $37,356 | $18 | - |
| 5 | Tennessee Farmers Mutual Insurance Company Inc | $37,185 | $18 | - |
| 6 | American Income Life Insurance | $36,865 | $18 | - |
| 7 | Fidelity Life | $35,864 | $17 | - |
| 8 | Resourcing Edge | $35,021 | $17 | - |
| 9 | Advanced Insurance Underwriters | $33,202 | $16 | - |
| 10 | TROXELL | $32,992 | $16 | 3 |
| 11 | Professional Insurance Associates | $32,771 | $16 | 1 |
| 12 | Colorado Insurance | $32,766 | $16 | - |
| 13 | American Life Insurance Company | $32,292 | $16 | - |
| 14 | United Life Insurance Company | $32,265 | $16 | - |
| 15 | Property & Casualty Insurance Guaranty Corp | $32,071 | $15 | - |
| 16 | North Carolina Farm Bureau Mutual Insurance | $32,058 | $15 | 1 |
| 17 | Federal Deposit Insurance | $31,896 | $15 | - |
| 18 | Colonial Life | $31,891 | $15 | - |
| 19 | Credit Union National Association | $31,856 | $15 | - |
| 20 | Sterling Bancshares | $30,922 | $15 | - |