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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Los Angeles, CA | $33,749 | $16.23 |
| 2 | Chicago, IL | $32,283 | $15.52 |
| 3 | Ashburn, VA | $29,208 | $14.04 |
| 4 | Austin, TX | $27,835 | $13.38 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $131,585 | $63 | - |
| 2 | Customer Service Executive | $129,842 | $62 | - |
| 3 | Customer Liaison | $121,316 | $58 | - |
| 4 | Customer Service Senior Associate | $120,248 | $58 | - |
| 5 | Customer Account Executive | $114,908 | $55 | - |
| 6 | Customer Relationship Specialist | $111,011 | $53 | - |
| 7 | Account Executive/Customer Service | $105,728 | $51 | - |
| 8 | Senior Representative | $101,606 | $49 | - |
| 9 | Customer Service Consultant | $97,996 | $47 | - |
| 10 | Customer Solutions Specialist | $96,708 | $46 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Calliduscloud | $36,303 | $17 | - |
| 2 | SEVEN Networks | $35,519 | $17 | - |
| 3 | Model N | $35,347 | $17 | - |
| 4 | Equator | $34,475 | $17 | - |
| 5 | Integral Development Corp. | $34,453 | $17 | - |
| 6 | Maricom Systems | $34,404 | $17 | - |
| 7 | Matlen Silver | $34,211 | $16 | - |
| 8 | Numbers Only, Inc. | $34,118 | $16 | - |
| 9 | Revenera | $34,011 | $16 | - |
| 10 | Northwest Software | $33,843 | $16 | - |
| 11 | Online Business Applications | $33,458 | $16 | - |
| 12 | Fulcrum Technologies | $33,393 | $16 | - |
| 13 | Routematch | $33,137 | $16 | - |
| 14 | Retalix | $33,113 | $16 | - |
| 15 | Sdl Plc | $32,760 | $16 | - |
| 16 | Qualifacts | $32,736 | $16 | - |
| 17 | cocentrix | $32,579 | $16 | - |
| 18 | Avectra | $32,349 | $16 | - |
| 19 | Nexidia | $31,713 | $15 | - |
| 20 | KANA Software | $31,693 | $15 | - |