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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Laramie, WY | $35,068 | $16.86 |
| 2 | Billings, MT | $34,973 | $16.81 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $139,917 | $67 | - |
| 2 | Customer Service Director | $131,879 | $63 | - |
| 3 | Customer Service Expert | $103,615 | $50 | - |
| 4 | Customer Leader | $99,286 | $48 | - |
| 5 | Customer Service Senior Manager | $90,397 | $43 | - |
| 6 | Team Leader | $85,322 | $41 | - |
| 7 | Manager Of Customer Service Department | $77,643 | $37 | - |
| 8 | Team Manager | $77,025 | $37 | - |
| 9 | Customer Support Manager | $76,912 | $37 | - |
| 10 | Operations Support Supervisor | $76,845 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | American Farmers & Ranchers Mutual Insurance Company | $48,295 | $23 | - |
| 2 | Holyoke Mutual Insurance Co | $46,942 | $23 | - |
| 3 | Stillwater Insurance | $46,911 | $23 | - |
| 4 | New York Central Mutual | $46,783 | $22 | 1 |
| 5 | Citizens Insurance Group | $46,740 | $22 | - |
| 6 | American Property Casualty Insurance Association | $46,596 | $22 | - |
| 7 | Palisades Safety Insurance Agency, Inc. | $46,355 | $22 | - |
| 8 | Rural Community Insurance | $46,250 | $22 | - |
| 9 | Indiana Farmers Insurance | $46,209 | $22 | 1 |
| 10 | Brokerage Concepts, Inc. | $45,669 | $22 | - |
| 11 | BAShealth | $45,501 | $22 | - |
| 12 | Heritage Insurance Holdings | $42,295 | $20 | 3 |
| 13 | Allied Insurance Brokers | $42,077 | $20 | - |
| 14 | Apex Insurance Service | $41,988 | $20 | - |
| 15 | Universal Property & Casualty Insurance | $41,621 | $20 | - |
| 16 | McKee Risk Management | $41,193 | $20 | - |
| 17 | Amerisure Insurance | $40,833 | $20 | - |
| 18 | Texas Farm Bureau Insurance Companies | $39,820 | $19 | - |
| 19 | Farm Bureau Mutual Insurance Company of Idaho | $39,786 | $19 | - |
| 20 | North Carolina Farm Bureau Mutual Insurance | $37,616 | $18 | 3 |