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Named account executive skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Jonathan Byers,

Kaustav Misra Ph.D.

Below we've compiled a list of the most critical named account executive skills. We ranked the top skills for named account executives based on the percentage of resumes they appeared on. For example, 21.0% of named account executive resumes contained customer service as a skill. Continue reading to find out what skills a named account executive needs to be successful in the workplace.

15 named account executive skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how named account executives use customer service:

Maintained existing customer base through providing expert customer service and anticipating business needs.
Provided current/prospective customers with exemplary customer service throughout the sales process.

2. Business Relationships

Here's how named account executives use business relationships:

Cultivate business relationships covering all aspects of document management through deep penetration into accounts.
Named Account Executive Maintain business relationships with current and prospective customers.

3. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how named account executives use cloud:

Formed internal collaborative team to bring solutions offering selling IT applications and Cloud and Security services to C-level decision makers.
Cloud And Network services that deliver differentiated solutions for large global enterprise and federal government customers.

4. Sales Process

Here's how named account executives use sales process:

Developed a consultative sales process that included frequent market presentations to advertising agencies and direct clients in the metro-Chicago area.
Established sales process to solicit loans and insurance products to potential customers, while making recommendations regarding credit worthiness.

5. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how named account executives use business development:

Named Account Executive Responsible for new business development and territory management activities within assigned accounts.
Organize marketing campaigns for business development.

6. Business Solutions

Business solutions are potential outcomes for companies struggling with a particular objective, often surrounding a customer issue. There are five main parts to a successful business solution: (1) the target customer, (2) the activity, (3) the overall goal, (4) the hurdles or obstacles, and (5) the preferred outcome.

Here's how named account executives use business solutions:

Serve as primary business solutions consultant, making recommendations for both product purchase and service delivery.
Named Account Executive for Konica Business Solutions, equipment and software solutions to vertical markets.

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7. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how named account executives use crm:

Build and revise Seibel CRM & One Source data base to increase future sales opportunities
Utilized Seibel CRM to track sales and create reports.

8. ROI

Here's how named account executives use roi:

Make recommendation based on Total Cost of Ownership and ROI.
Cost Analysis to show clients ROI.

9. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how named account executives use account management:

Managed daily operations of local market account management functions, ensuring timely delivery of advertising proofs for new and existing clients.
Generated top regional sales through skillful account management by evaluating competitive market trends and implementing product-positioning strategies to ensure rapid growth.

10. Sales Strategies

Here's how named account executives use sales strategies:

Plan, develop and execute sales strategies, often to meet an established quota.
Implement creative sales strategies to meet customer needs.

11. Negotiation

Here's how named account executives use negotiation:

Articulate communicator with exceptional management and negotiation skills.

12. Konica Minolta

Here's how named account executives use konica minolta:

Represented Konica Minolta Imaging Systems.
Marketed Konica Minolta Color and B/W print solutions with Named Account Executives, Print for Pay and Commercial Print Specialist.

13. Product Demonstrations

Product demonstrations mean displaying products or services offered by an organization to potential customers. It assists in capturing prospective clients or investors interested in the product. It also helps in addressing more comprehensively the concerns of a specific product.

Here's how named account executives use product demonstrations:

Qualified, analyzed customer needs, developed solutions, created proposals, product demonstrations, closed deals.
Developed sales plans as well as preformed product demonstrations; building rapport; closing the sale.

14. Saas

Here's how named account executives use saas:

Provide extensive instruction to clients using proprietary SaaS market research tools by demonstrating expert product knowledge in a presentation-style environment.
Achieved all sales targets for SaaS product targeting service-based businesses requiring an automated customer retention and relationship management tool.

15. Sales Presentations

Here's how named account executives use sales presentations:

Developed sales presentations for executives and senior management explaining the products and services available and potential benefit to bottom line performance.
Analyzed sales/market reports; generated proposals that consistently turned into contracts; provided sales presentations; and presented sales forecasts.

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What skills help Named Account Executives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on named account executive resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What named account executive skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young named account executives need?

Dr. Vallari Chandna

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

What technical skills for a named account executive stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

Do you want to know more?

List of named account executive skills to add to your resume

The most important skills for a named account executive resume and required skills for a named account executive to have include:

Customer Service
Business Relationships
Cloud
Sales Process
Business Development
Business Solutions
CRM
ROI
Account Management
Sales Strategies
Negotiation

Konica Minolta
Product Demonstrations
Saas
Sales Presentations
Software Solutions
Customer Relationships
Telemarketing
C-Level
Customer Accounts
Cold Calls
Account List

Hardware Solutions
Sales Cycle
Business Accounts
Healthcare
Office Equipment
YTD
Business Sales
Sales Plan
Ensure Sales
Product Knowledge
CIO

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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