National Health Partners jobs in Los Angeles, CA

Job Description Environmental Site Associate REPORTS TO: Environmental Site Coordinator CLASSIFICATION: Non-Exempt SALARY: $17.30 Hourly Rate PERTINENT INFORMATION: All positions require candidates to successfully pass a background check, LIVE scan and TB Test Multiple shifts available: 7AM-3:30PM, 11AM-7:30PM, 2PM-10PM Environmental Site Associate Maintains assigned guest and non-guest areas in a clean and sanitary condition by performing specialized cleaning tasks, which involve operating heavy-duty equipment and using special cleaning equipment. Environmental Site associate oversees housekeeping to ensure NHF remains healthy, safe and clean place to support our guest. Responsibilities and Initiatives To help NHF meet its growth goals, the Environmental Site Associate will: Daily responsibilities include, but are not limited to, collecting trash, room setups, removing & delivering linen, performing regular housekeeping duties and performing special projects as assigned. Dust furniture, walls, picture frames, equipment, and blinds; clean windows, glass partitions, and mirrors; vacuum, sweep, and mop floors; clean and stock restroom; collect and dispose of trash. Performs discharge cleaning of guest rooms, nursing units, lounges, bathrooms, ancillary areas, offices, and any other areas assigned. Transports large carts of linen to and from various areas of the facility. Comply with OSHA's regulations. Check and report any findings of contrabands. Must attend all training and in-service provided. Ensure the exterior of the program facility also remains clean and clutter free. Provide support and complete daily physical plant inspections. Project a positive professional image and adhere to organizational dress code. Must be flexible to adapt to schedules changes to meet the needs of the facility. Perform additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary roles. Always follow NHF policies and procedures. Requirements High School Diploma or equivalent required. Minimum 6 months janitorial experience, in Healthcare or Recuperative Care (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Some experience working in an environment with mental health, substance use disorder or related health care. Knowledge of sanitation protocols and cleaning methods. Ability to operate all types of housekeeping equipment (vacuum cleaners, floor machines, carpet extractors, auto-scrubbers, pressure/steam cleaning machine, etc.). Reliable transportation. Bi-lingual in Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ***********************************

Job Description Intake Coordinator, Los Angeles REPORTS TO: Director of Accounts Relationship CLASSIFICATION: Non-Exempt SALARY: $20.00 Hourly Rate PERTINENT INFORMATION: Work Shift: 9:00AM - 5:30PM. 5-day work week. Specific workdays to be determined. Should be open to potential weekend day. Fridays and any weekend day worked is work from home This position will also assist other locations as needed Position Title to be filled as soon as possible Intake Coordinator The Intake Coordinator will manage the referral process serving as a liaison between the hospital social workers and the NHF Recuperative care staff, ensuring a smooth transition from hospital to our Recuperative Care Program. They will assure information is gathered from hospitals accurately and thoroughly according to established program policies. They would be tasked at fostering a positive and collaborative partnership with our partners, providing quality customer service and clear and effective communication. Responsibilities and Initiatives To help NHF meet its growth goals, the Intake Coordinator will: Serve as point of contact for social workers on referrals, providing internal and external updates on referral status. Create and initiate client file, ensure referrals are documented correctly and in a timely manner into a database, confirming that our Guest Services Associates, Nursing and Social Services team have been updated. You'd be tasked to finalize the referral by communicating directly with the Interdisciplinary team. Communicate effectively with team about referrals and admissions. Build trusting relationships with hospital partners and community partners. Deliver excellent customer service and exercise good judgment with a compassionate, positive attitude while managing a population of clients who may be experiencing difficult life events, such as homelessness, unemployment, addiction recovery, health issues and/or poverty. Support marketing efforts that help promote services, educate stakeholders, and identify new opportunities (i.e., conducting in-service trainings and site visits, following up on marketing leads, preparing marketing materials and presentations, retrieving success stories, coordinating webinars, updating databases and spreadsheets, and creating reports and dashboards). Maintain guest census roster and ensure intake/discharge. Handle insurance care coordination for our guests in conjunction with Social Services department. Provide input and evaluation of programming for quality improvement purposes. Maintain confidentiality of patient information. Work collaboratively with other members of the team, including active participation in department and agency staff meetings and trainings. Attend and provide information on guest referral, intake, and discharge status during board review meetings. Project a positive professional image and adhere to organization dress code. Flexibility to adapt to schedule changes to meet the needs of the facility. Assist in providing information and support to the team. Must be able to aid other NHF facilities as assigned by supervisor when the need arises. Complete additional duties and assignments as required to meet the needs of the facility, notwithstanding primary roles. Always follow NHF policies and procedures. Requirements At least 2 years of experience in an administrative support capacity, 1 year of experience in a healthcare or social services setting. Strong proficiency with Microsoft Suite which includes Word, Excel, and Outlook. Have strong written and verbal communication skills. Excellent in multi-tasking; have strong organizational and time management skills. Experience in medical office/recuperative care setting (preferred). Familiarity with HIPAA (preferred). Have friendly and service-oriented mindset. Be people first and be driven by empathy. Bilingual in a language that is commonly spoken in Los Angeles, other than English. (Preferred, not required). Physical Requirements Works in office area under normal working conditions. Is subject to frequent interruptions. Must be able to read material and use a computer. Must be able to hear well enough to communicate with co-workers. Standing and walking. Climbing/Stooping/Kneeling. Lifting/Pulling/Pushing. Fingering/Grasping/Feeling Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http: //nationalhealthfoundation.org

Housing Navigator (Temporary) REPORTS TO: Social Services Manager CLASSIFICATION: Non-Exempt SALARY: $21.63 - $24.04 Hourly Rate PERTINENT INFORMATION: Work Shift: Monday-Friday 9:30am-6:00pm This is a temporary position with an expectation to also travel to Glendale at times Position Title to be filled as soon as possible Housing Navigator The Housing Navigator is responsible for providing direct assistance and support to guests experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. These services include, but are not limited to, the following: crisis intervention; developing and promoting housing readiness; accessing opportunities for housing assistance and rental subsidy programs (e.g., Section 8, EHAP-Emergency Housing and Assistance Program); and securing permanent housing placement. The position is also responsible for the development and implementation of a housing plan and guest budget for each program participant. This position requires extensive coordination within multiple internal NHF Programs (e.g. collaboration with Interdisciplinary teams), and external systems that include developing relationships with the Housing Authority, DMH, Department of Aging, Senior Living, community partners and resources, landlords, and property owners and managers (e.g. following up with housing leads, and applying for units to facilitate optimal outcomes for individuals and moving into permanent housing and/permanent supportive). Responsibilities and Initiatives To help NHF meet its growth goals, the Housing Navigator will: Conduct Initial Meeting and Assessment for each guest accessing services to build rapport and relationship while evaluating guests' housing needs, history, barriers, and available services and support. Conduct or review intake and assessments (biopsychosocial, HSPs, etc.) for each guests accessing services to evaluate housing needs, history, and service/support needs. Connect Guests to community resources program that will support the goal of permanent housing (e.g., benefits advocacy, food pantries, employment services, mental health). Collaborate with our guests in determining personal goals and plans to achieve those goals through the development of an Individual Action Plan (IAP). Assist our guests in accessing services that address the needs and goals of their IAP. They Include the following but not limited to: Mental/Physical health services, mainstream benefits, education, employment, legal services, and vocational training. Provide housing stabilization services to guests. They include the following, but not limited to: Money Management, life skills, accessing transportation, understanding their lease, self-advocacy. Conduct housing inspections to meet HUD housing Habitability and complete reports. Strategize and present housing leads to guests that include listings from agency, housing authority, internet, and internal database of landlords/management firms/owners. Conduct weekly site visits of enrolled guests to housing navigation programs and work to troubleshoot any issues that may result in the guest cycling back into homelessness. Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for our guests. Participate in care coordination meetings and other plan related meetings. Enter data in required databases, compile and submit reports that track guest status and support services provided. Maintain accurate guest files of all required eligibility documents. Always follow NHF policies and procedures. Manage a case load up to 20 or more dependent on the program needs. Conduct Monthly Housing Stability plans with assigned caseload. Collaborate and support social service department across sites when applicable. Support and accompany guests in the field to appointments such as DMV, Apartment searches, and DPSS appointments. Complete other tasks and responsibilities as needed to meet the needs of the facility. Always follow NHF policies and procedures. Requirements Associate degree in related field preferred and a minimum of three years of experience in social services. Experience working with unhoused individuals a plus. Obtain and maintain CPR/First Aid Certification. Reliable transportation and valid driver's license with acceptable insurance. Ongoing, active automobile insurance complies with State Requirements. Demonstrated experience in affordable housing programs, VASH, Section 8 programs, shelter plus care and other housing programs. Have demonstrated experience in working with landlords and advocating on behalf of the underserved. Have demonstrated knowledge about tenant/landlord laws. Being able to work autonomously and work successfully as part of a multidisciplinary professional team. Must be comfortable providing direct field-based services to guests at identified motels and interim housing locations. Must be comfortable managing higher acuity caseload. Passion towards ending homelessness. Able to demonstrate empathy and a non-judgmental attitude when engaging with people experiencing homelessness. Physical Requirements Remaining in a stationary position, often standing, or sitting for prolonged periods (Constantly) Use of a personal vehicle to travel between worksites and other locations is required. Travel is a regular duty for this position and is required 60% of the time. Repeating motions that may include the wrists, hands, and/or fingers. Work is to be done in an office setting, or in public. Includes doing work occasionally inside guests' homes during sites visits. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Kitchen Cook REPORTS TO: Kitchen Manager CLASSIFICATION: Non-Exempt, Full Time HOURLY RATE: $20.00 PERTINENT INFORMATION: Work Shift: To Be Determined All positions require candidates to successfully pass a background check, LIVE scan and TB Test Kitchen Cook We are seeking a dedicated and experienced Full-Time Cook to join our team, providing nutritious and appealing meals in a residential setting serving older adults. The ideal candidate will have experience cooking for large groups and a background in healthcare, homeless services, or working with individuals with behavioral challenges. This role is integral to ensuring the well-being of our residents by preparing meals that meet dietary and nutritional needs in a safe and respectful environment. Responsibilities and Initiatives To help NHF provide nutritional meals, you will: Prepare and cook meals for a large volume of guests, adhering to dietary guidelines and guest preferences. Assist Kitchen Manager with planning menus, ensuring they are nutritious, cost-effective, and cater to special dietary requirements. Maintain a clean, safe, and organized kitchen environment, adhering to all health and safety regulations. Manage inventory, including ordering and stocking food supplies and minimizing waste. Adapt to occasional changes in meal schedules and work an additional day as needed. Work collaboratively with other staff members to create a supportive and positive dining experience for guests. Interact respectfully with guest, demonstrating sensitivity to their individual needs and preferences. Assist Kitchen Manager in guiding, educating and collaborating with Tierra Del Sol Staff and Interns. Ensure Kitchen and Dining Room areas are always clean and sanitary. Complete additional assignment(s) to meet the needs of the facility. Assist Kitchen Manager in maintaining the organization and cleanliness of walk in fridge and freezer areas. Always follows NHF policies and procedues. Requirements Proven experience as a cook, preferably in a residential, healthcare, or similar environment. Experience cooking for large groups or high-volume settings. Understanding of dietary restrictions, food safety protocols, and nutritional needs. Ability to work effectively with individuals experiencing behavioral challenges or other unique needs. Always conduct and maintain professional boundaries. Strong approach to cleanliness and directives. Strong organizational and time-management skills. Flexibility to occasionally work an additional day as required. Experience Working in Healthcare or Homeless Service settings, preferred. SERV Safe Certification or equivalent food safety training, preferred. Bilingual Spanish, preferred but not required. Physical Requirements The duties as described will require frequent standing and walking for long periods of time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. The employee must have good dexterity, especially when handling hot pans, broilers, fryers, sharp utensils and tools. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Employees must be able to withstand extremely hot or cold environments. Ability to safely navigate all areas pertaining to job role. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the communities we serve, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Medical Assistant (Temporary), Los Angeles-Pico Union REPORTS TO: Licensed Vocational Nurse Manager CLASSIFICATION: Non-Exempt HOURLY RATE: $21.00 - $23.00 PERTINENT INFORMATION: Work Shift: Sunday-Thursday, 11:30AM-8:00PM This position is to be filled as soon as possible Medical Assistant A Medical Assistant is responsible for assisting the nursing department in providing care to the guest. Their duties include recording and updating medical histories and contact information in guest chart (in database), scheduling guest appointments, performing standard care procedures, checking vitals, and collecting lab samples (ex: covid testing). Our Medical assistant will need to rely on their technical skills, so they understand how to use the equipment to take guest vital signs. They should also be detail oriented, as they must enter all guest data in database so the Nursing team and other related departments can refer to them. Medical assistants should also have interpersonal skills so they can work with guest who may be experiencing mental health symptoms/diagnosis. Responsibilities and Initiatives To help NHF meet its growth goals, the Medical Assistant will: Conduct intake and discharges for our guests. Complete registration packets with our guests for clinic visits. Manage a caseload of guests under the direction and supervision of the Medical Coordinator/LVN. Conduct rounds in our facility, obtaining vital signs, assisting with blood sugars checks and or information as needed. Triage guests and prepare them for nurses' assessment, updating guest charts daily using CRM database system, and scheduling appointments with them. Monitor medication management based on Nursing plan of care and reporting back to LVN if guests are in need of teaching, or medication oversight. Assist with providing on-site covid antigen testing. Assist Nursing manager as needed. Coordinating and providing linkages for guest's medical appointments and follow-up. Participating in weekly internal and external case conferencing, board review team meetings, monthly staff meetings, monthly all site nursing meetings, trainings, and in-services. Performing administrative tasks such as charting, guest summaries and answering phones. Coordinate transportation for medical related matters. Good knowledge of scope of practice for Medical Assistants. Completes additional tasks/duties as required to meet the needs of the facility, not to impede primary responsibilities. Adhere to the schedule given, modifications, and/or absences must be communicated as outlined with your leader· Always follow NHF policies and procedures. Requirements Medical Assistant certification required. Graduate of an accredited Medical Assistant program. Bilingual in Spanish (preferred). Ability to work independently with strong time management and organizational skills. Attention to detail and high accuracy are a must. Excellent verbal and written communication skills as well as a high level of professionalism required. Experience in medical office (preferred). Familiarity with HIPAA (preferred). Experience and knowledge of behavioral health (preferred). Proficiency in Microsoft Suite products including Word, Excel, Access, and PowerPoint; and skill in using databases. Proficiency in typing. Physical Requirements Works in office area within guest's living quarters while on rounds, and throughout the facility under normal working conditions. Current American Heart Association BLS (CPR/First Aid/AED). Is subject to frequent interruptions. Must be able to read material and use a computer. Must be able to hear well enough to communicate with co-workers. Standing and walking. Climbing/Stooping/Kneeling. Lifting/Pulling/Pushing. Fingering/Grasping/Feeling. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using a number of research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Director of Workforce Development REPORTS TO: Senior VP of Organizational Development CLASSIFICATION: Exempt The Director of Workforce Development will design, implement, and oversee workforce readiness programs that create pathways to meaningful employment for our unhoused guests residing in recuperative care and interim housing sites. This position is responsible for building a structured training pipeline, equipping participants with the skills, tools, and confidence needed to secure and sustain employment. While we will not directly employ participants, the Director will collaborate with local employers, workforce boards, community colleges, training providers, and service agencies to establish career pathways and long-term opportunities. Responsibilities and Initiatives Develop and manage a comprehensive workforce development program, including training, job readiness workshops, resume building, mock interviews, and career planning. Establish structured career pathways tailored to the unique needs and interests of our guests. Identify and coordinate external training and certification opportunities (e.g., trade programs, apprenticeships, Department of Rehabilitation, college courses). Track participant progress and outcomes to ensure program effectiveness Build partnerships with employers, training providers, workforce agencies, and community-based organizations. Collaborate with internal staff at recuperative care and interim housing sites to integrate workforce programming with case management and supportive services. Represent the organization at community workforce development meetings, job fairs, and networking events. Supervise workforce development staff and volunteers (as applicable). Develop and monitor program budgets, grants, and funding opportunities related to workforce services. Create program policies, procedures, and performance metrics to ensure alignment with organizational goals. Provide direct support and coaching to guests, including one-on-one career counseling, skill-building, and interview preparation. Ensure workforce programs are trauma-informed, culturally responsive, and accessible to individuals with varying levels of education, experience, and stability. Promote self-sufficiency and confidence in participants through strength-based, empowerment-focused approaches. Requirements Education & Experience Bachelor's degree in Workforce Development, Human Services, Education, Business Administration, or related field required; Master's degree preferred. Minimum of 5 years of experience in workforce development, employment services, training program management, or related field. Experience working with vulnerable populations (unhoused individuals, formerly incarcerated, etc.) strongly preferred. Skills & Competencies Strong knowledge of workforce development, best practices, career pathways, and adult learning strategies. Excellent relationship-building, communication, and public speaking skills. Ability to develop and manage partnerships across diverse sectors. Strong organizational, data management, and program evaluation skills. Commitment to equity, inclusion, and trauma-informed practices. Physical Requirements Works in an office environment under normal working conditions. Subject to frequent interruptions. Must be able to read material and use a computer. Must be able to hear well enough to communicate with co-workers. Standing and walking. Fingering/Grasping/Feeling. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using a number of research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Behavior Intervention Specialist DEPARTMENT: Recuperative Care REPORTS TO: Director of Mental Health Crisis Services CLASSIFICATION: Non-Exempt HOURLY SALARY: $23.00 - $25.00 Behavior Intervention Specialist Behavior Intervention Specialist (BIS) utilize a behavior analysis method to help provide behavioral improvement for recuperative care guests and others with developmental and behavioral challenges. By observing and responding to different behaviors, Behavior Intervention Specialists provide guidance to recuperative care guests with the intention of helping to alter behavioral challenges in an observable way. The end goal for Behavior Intervention Specialists is to help guests make changes in behavior that allow them to more easily manage social interactions and situations. Responsibilities and Initiatives To help NHF meet its growth goals, Behavior Intervention Specialist will: Study guest behavior and apply ABA principles. Collaborate with Interdisciplinary Team (IDT) and Director of Recuperative Care to create a robust behavior support plan. Respond appropriately to different situations common among guests experiencing homelessness and others with behavioral and developmental challenges. Utilize key communication skills to provide effective feedback to recuperative care guests. Effectively communicate positive feedback to recuperative care guests. Complete written individual behavior support plans (IBSP), collecting data completed by GSAs and conducting functional assessments. Review, document and review progress through staff communication and charting. Collaborate with members of the crisis mobile team to incorporate behavior treatment plan into the recuperative care guest lives. Communicate with family, guest services associates, GSAs and team members to ensure they are aware of how to assist guest when needed. Train both staff and guest in implementing behavior treatment plan during the recuperative care guest stay and post-transition. Be able to recognize and respond to critical improvements in guest behaviors. Become familiar with and use behavioral redirection techniques. Know how to respond to negative behaviors appropriately and professionally. Provide written documentation on each recuperative care guest. Consult with external psychiatrist, medical team and guest to assist with psychological medication regimen for maintenance and stability. On call availability to attend crisis with mobile team at schedule and varied program sites as well as in home care (post-transition). Complete additional duties and assignments as required to meet the needs of the facility, notwithstanding primary roles. Always follow NHF policies and procedures. Requirements Proven and relevant experience working with older adults or those with diverse abilities and maladaptive behaviors required. Minimum of 6 months of relevant experience working with individuals; may include internships, volunteer work, or employment in related fields. Preferred bachelor's degree in advanced behavioral Analysis (ABA). High School Diploma or GED (minimum). Preferred Registered Behavior Technician certificate from the Behavior Analyst Certification Board. Strong communication skills required. Ability to work under high stress situations. Exhibits significant reliable habits, including timeliness and organizational skills. Clinical expertise in crisis intervention, skill in working with the mental health/ill population, and with individuals undergoing acute episodes of psychiatric distress; skill in diagnosis and assessment. Ability to work as part of a comprehensive community mental health team and to represent the agency in the community. Familiarity with community support systems, health care and human service resources, court, and police activities, etc. Good organizational skills and administrative abilities. Flexibility in days and hours available for scheduled work including weekends. Knowledge of and the ability to adhere to a professional code of ethics. Knowledge of and the ability to comply with the state's mental health code. Physical Requirements The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the communities we serve, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Certified Nursing Assistant/Guest Service Associate REPORTS TO: Operations Manager CLASSIFICATION: Non-Exempt, Full-Time CNA Guest Services Associate A Certified Nurse Assistant/Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the CNA/Guest Services Associate will: Ensure safety and security of recuperative care facility. Respond to guest requests. Perform room checks daily. Ensure that all guests are greeted and provided with a detailed orientation. Maintain accurate record keeping and activity reports. Conduct daily facility and equipment inspections. Develop rapport with guests and garner guest feedback. Facilitate and monitor guest meals and kitchen duties. Respond to and provide positive intervention encounters for guest concerns. Attend all meeting and trainings as scheduled. Execute recreational activities as assigned. Measure and record vital signs accurately of guests as directed by LVN Medical Coordinator (MC) and report vital signs back to the LVN MC. Record vital signs, guest tasks, and guest interventions in database. Assist guests with basic activities of daily living such as but not limited to: setting up meals and meal time place setting, pushing a wheel chair up/down ramps or over and around barriers, assisting with changing adult incontinence pads/diapers/briefs and assisting with hygienically cleansing guests, showering or bathing set up and minimal assistance with cleansing, putting on or taking off clothing, providing stand by assist for ambulation safety, and other assistance with basic activities of daily living as directed by the medical staff or facility director. Assist MC, MA, or Social Services with calling to arrange appointments or transportation for guests as directed by the medical staff, operations manager, or facility director. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities and within CNA scope of practice. Always follow NHF policies and procedures. Requirements Active CNA certification with a successful completion of a CNA program and California State Certification (Verifiable by search on CDPH website). High School Diploma or equivalent required. Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Valid CA driver's license. Current American Heart Association CPR, AED, and First Aid certification. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Working knowledge of Microsoft Office Suite. Proficient typing skills. Able to work in a team environment. Self-motivation and self- sufficiency are key. Able to follow instructions and provide support as needed. Able to meet the job scheduling requirements. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Program Manager REPORTS TO: Director of Recuperative Care CLASSIFICATION: Exempt SALARY RANGE: $60K - $75K Work Shift: To Be Determined All positions require candidates to successfully pass a background check, LIVE scan and TB Test Program Manager The Operations Manager is tasked with ensuring effective operations of NHF recuperative care facility. Direct reports include Environmental Site Associate Coordinator, Program Coordinators, and Guest Service associates and/or Environmental Site Associates during the coordinator's absences. Responsibilities and Initiatives To help NHF meet its growth goals, the Program Manager will: • Oversee the quality of guest services provided meet NHF standards by implementing and monitoring day-to-day operational systems and procedures in accordance with the company's standards of operation; coordinate and assign daily routines and coverages of operation team, providing coaching and training when needed. • Develop, implement, and consistently monitor health and safety measures including but not limited to, hazard communications, evacuation procedures, incident management. • Collaborate with LVN Nursing Manager to properly dispose of medical waste. • Coordinate with internal and external partners for special events held at the facility. • Conducts weekly site safety inspections and coordinates with the environmental service coordinator to ensure necessary repairs are completed. • Collaborates with interdisciplinary team to coordinate guest's quality of care, ensure all staff supervise permissible to accurately utilized bed board application to determine census cap for operational planning (i.e.) room changes, meal planning etc. • Collaborate with Director and Leadership of any pertinent information regarding the operations on a regular basis. Maintain, manage, and review department budget with Director. • Flexibility to adapt to schedule changes and meet the on-call requirement to appropriately triage issues and provide solutions within program operations. • Ensure that all direct reports execute immediate crisis intervention/emergency assistance to guests and/other staff members. • Ensure all incident reports and/reporting, Emergency Action Plan (EAP) documentation are reviewed and meet compliance. Provide training as needed. • Assist Director in developing and maintaining a system of education, in-services and training for all staff and people supported. • Collaborate with Program Coordinators and/shift leads or designee to complete weekly inventory for operations department. • Complete and ensure all operational software is being utilized to complete daily tasks. • Coordinate with Administrative assistant to ensure all supply orders are placed and received to include any issues with transportation. • Create an environment of growth and development by delegating duties to the team, assign special projects as needed to operations staff, etc. • Complete and conduct additional tasks/duties as assigned to meet the needs of the facility, notwithstanding, primary responsibilities. • Review and approve all timecards operations department, that includes but not limited to Environmental Site Coordinator, Program Coordinators Environment Site Associates and Guest Service Associates, in a timely matter. This includes making any timecard corrections, having all employees approve timecard prior to manager approval. • Ensure that all operations staff members are compliant with CA labor laws such as breaks, lunch periods, not working off the clock, etc. • Collaborate with People and Culture department on any issues or questions as needed. • Conduct monthly GSA meetings in collaboration with monthly staff meetings and/engagement. • Conduct yearly performance appraisal, bi-monthly one-on-one supervision with direct reports. • Conduct corrective actions plans as needed for staff, up to and including termination with the support of People and Culture. • Work in collaboration with community liaison/security guard to ensure safety of guests, staff, volunteers/interns, and visitors on the property. • Trains staff in the use of security and surveillance systems. • Observe department guidelines to conduct personal business during breaks and lunch hour. • Self-identify potentially unsafe systems/processes/situations and takes initiative to report to the Director. • Complete and conduct additional tasks/duties as assigned to meet the needs of the facility, notwithstanding, primary responsibilities. • Always follow NHF policies and procedures Requirements Bachelor's degree preferred. 2-3 years' supervisory experience with demonstrated experience of coaching and mentoring staff in related field. Familiarity working with LAHSA regulations. Knowledge of OSHA regulations preferred but not required. Current BLS certification strongly preferred, but not required. Prior working experience in residential treatment facility, mental health facility, substance abuse treatment center, or homeless shelter preferred. • Excellent verbal/written communication skills required. Must have the ability to multi-task, problem solve, meet deadlines, follow through, and manage a team in a fast-paced environment. Ability to communicate effectively with all levels of staff, guests, and visitors. Physical Requirements The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several researchproven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ***********************************

Job Description Social Services Coordinator DEPARTMENT: Recuperative Care REPORTS TO: Social Services Manager CLASSIFICATION: Non-Exempt SALARY: $26.44 Hourly Rate PERTINENT INFORMATION: Work Shift: Tuesday - Saturday, 9:00AM-5:30PM This position to be filled as soon as possible Social Services Coordinator The Social Services Coordinator provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing. Responsibilities and Initiatives To help NHF meet its growth goals, the Social Services Coordinator will: Timely complete Needs Assessment and Care Plans. Complete referrals and coordinate services for mental health, housing, etc. Facilitate discharge process and locating housing for individuals. Complete discharge notes, communicating to our community partners. Conduct warm hand off for guest when appropriate. Maintain up-to-date CRM proprietary database daily and partner contacts. Complete Coordinated Entry System ("CES") Documents and all other documents required to maintain compliance. Complete Homeless Management Information Systems (HMIS). Utilize bed board application to determine census capital for operational planning (i.e.) meal planning. Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate. Attend care coordination meetings. Collaborate with nursing team to execute weekly case conferencing for guest. Practice harm reduction practices while conducting guests searches for contrabands or illegal substances when applicable. Support program team with appropriate guest interventions such as de-escalation, Crisis Prevention, motivational interviewing, etc. Engage and conduct daily check in with guest, building rapport and trust with our guests. Ability to adequately manage caseload of a minimum 25 guests with flexibility to manage more to meet the needs of the facility (i.e., vacancies, PTO etc.). Flexibility to complete home visits when necessary to track post-transition guest progress and or Rapid Rehousing Housing (RRH) when applicable. Must adhere to administrative hours to complete all required documentation. Project a positive professional image and adheres to organizational dress code. Ability to multi-task and collaborate with external case managers to provide adequate services and support to the guests. Ability to triage and intervene during areas of guest behavioral concerns. Adhere to all funders and company's standards procedures of operations, regulations, and best practices to meet compliance. Flexibility to adapt to schedule changes when necessary to meet the needs of the facility. Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements Bachelor's Degree Required; Master's in social work preferred. Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or similar field. Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals. Excellent communication skills both oral and written. Positive and professional attitude. Time management and strong organizational skills. Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills. Reliable transportation. Bi-lingual Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will occasionally be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Must be able to operate a computer, dual screens, landline. Must be able to communicate through writing or verbal communication. This includes over the phone, writing emails or chats, and through virtual arenas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Licensed Vocational Nursing (LVN) Manager REPORTS TO: Director of Recuperative Care CLASSIFICATION: Exempt SALARY: $80,000.00 - $85,000.00 (Depending on Experience) PERTINENT INFORMATION: Work Shift: Sunday - Thursday, 8AM-4:30PM; With the flexibility to meet the needs of the nursing department and facility. Position to be filled as soon as possible Licensed Vocational Nursing Manager As a Licensed Vocational Nursing Manager (LVN Manager), you would be someone who has the passion and ability to perform all essential nursing management functions with an emphasis on quality of guest care, the development of licensed staff members, and oversight of all day-to-day clinical and administrative activities for NHF Recuperative Care. You will be challenged with driving our mission to both humanize and localize care for those experiencing homelessness to improve lives. Responsibilities and Initiatives To help NHF meet its growth goals, the LVN Manager will: Utilizing your work experience and leadership skills; you will train, develop, and manage LVN/Medical Coordinator staff to ensure compliance with all applicable state, federal laws and/ regulations and company's best practices. In this key role, you will collaborate with other managers and Nurse Practitioner Administrative to discuss concerns, recommendations, and strategic planning to guide NHF Recuperative Care medical disciplines, when needed. You will have the autonomy to develop and implement health-related programming to enhance guest satisfaction, ensuring continuity and consistency in delivery and quality of services in accordance with treatment plans by providing excellent care, compassion, dignity, and respect. As the leader of the nursing program, you will provide oversight and administration of required documentation and records including responding to medical records audits. Track guest information on existing database specific to progress and plan of care. Ensure Medical coordinators and assistant records documentation daily via the CRM database. Delegate and manage a small/limited amount of caseload to support their department. Flexibility to meet the on-call requirement to appropriately triage issues and provide solutions with the nursing department. Participate in case conferencing team meetings, daily board review, and all required staff meetings and trainings. Collaborate with Social Services department to ensure bed board application reflects the accurate census cap. Ensure departmental team conduct and complete guest TB screenings and cough logs as applicable. Ensure team members adhere to administrative hours to complete all required documentation. Project and model a positive professional image and adhere to organizational dress code. Establish, cultivate, and foster an environment necessary for continuous learning, professional growth, and collaborative. Maintain, manage, and review department budget with Director. Manage staff time and attendance, including PTO Request, department coverage, performance management duties, weekly, bi-monthly and/monthly one-on-one supervision via culture amp. Work as part of interdisciplinary team to triage concerns and develop resolutions to meet the guest care. Review and process timecards, ensuring compliance with all CA employment laws regarding wage payments. Must be flexible to schedule changes to meet the needs of the facility. Complete other responsibilities and duties as needed to continue to support of the department and program, notwithstanding your primary role. Always follow NHF policies and procedures. Requirements Bachelor's degree preferred, not required. Licensed Vocational Nurse licensed to practice in California and in good standing required for the position. Current American Heart Association BLS (CPR/First Aid/AED) required. Minimum 3 years of progressive Management experience. Applicants who have demonstrated strong clinical leadership in other positions will also be considered. Must be organized, detail oriented, can handle confidential information, and to interface effectively with all levels of management. Excellent verbal/written communication skills required. Must have the ability to multi-task, problem solve, meet deadlines, and follow through on work assignments in a fast-paced environment. Bi-lingual Spanish preferred. Reliable transportation. Ability to communicate effectively with all levels of staff, guests, and visitors. Ability to travel regionally to multiple Recuperative Care sites, if applicable. Physical Requirements The duties as described will require frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Must be able to communicate through emails, messages, and teleconference independently. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Managing Director of Site Operations REPORTS TO: President & CEO CLASSIFICATION: Exempt SALARY: $120,000.00 PERTINENT INFORMATION: All positions require candidates to successfully pass a background check, LIVE scan and TB Test Any solicitation is an automatic disqualifier Do YOU meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW! Position Summary Reporting directly to the CEO, the Managing Director, provides executive leadership and operational oversight for NHF's regional recuperative care sites (Pico, Glendale, Ventura, and Arleta), as well as future expansion sites identified by the CEO. The Managing Director is responsible for the supervision and management of daily oversight of all recuperative care locations as well as the development of the Senior Directors and Directors of Recuperative Care. This role requires a forward-thinking, strategic leader who can align big-picture vision with operational excellence, ensuring that NHF continues to deliver high-quality recuperative care services while meeting organizational growth and compliance goals. Responsibilities and Initiatives Operations Establishes, implements, and communicates the strategic direction of the organization's operations division. Collaborates with executive leadership to develop and meet organizational goals while contributing expertise and guidance on operations projects and systems within the values of NHF. Collaborates with other departments to carry out the organization's goals and objectives. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials at our recuperative care facilities. Ensures that operational decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan, vision, and mission. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support across all recuperative care facilities. Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. Establishes and administers the department's budget in collaboration with CEO. Supervise compliance with grant Audits as needed. Presents periodic performance reports and metrics to the chief executive officer and other leadership. Understanding of harm reduction and trauma-informed care principles. Emergency response procedures and protocols. Coordination with healthcare providers, case managers, and discharge planners. Attend case conferences and respond to guest grievances and hospital partners as needed. Identifies and evaluates new vendors to help reduce operational costs while maintaining service quality. Monitors performance of current vendors and makes necessary changes to ensure cost-effectiveness and service standards. Ensures consistent quality of services and operations across all four recuperative care locations through regular site visits, performance assessments, and standardization of best practices. Knowledge of substance abuse and mental health considerations. Ability to visit multiple sites and work in various facility conditions. Availability for on-call responsibilities or emergency situations. Reviews and approves invoices and purchase orders within SAP Concur to ensure accuracy, compliance with budgetary constraints, and adherence to organizational budgets. Maintains knowledge of emerging technologies and trends in operations management and homeless services. Identifies training needs and ensures proper training is developed and implemented. Act as back up for all sites in the event of absence of any site leaders. Performs other related duties as assigned. Always follow NHF policies and procedures. Supervisory Interview and train management level staff (Senior Directors, Directors and Managers) at all Recuperative Care sites. Oversees the daily workflow of the department, developing, implementing, and training all staff in changes. Possesses strong ability to hold others accountable for work errors, performance, and behavioral challenges. Provides constructive and timely performance evaluations for managers and directors at their Recuperative Care sites. Assisting all site leaders in performing periodic performance evaluations as needed for all Recuperative Care staff. Assist in the discipline and termination of employees in accordance with NHF policy and the People and Culture Department. Community Relations Represent National Health Foundation at a community level by attending any Neighborhood Council meetings and act as a voice for National Health Foundation and our staff, addressing any concerns that may be brought up. Build, cultivate and foster relationships with Community Stakeholders, inviting them into our facilities (as approved by CEO) and educating them on our mission and vision. Compliance Ensure that National Health Foundation Recuperative Care policy and procedures are closely aligned with the National Healthcare for the Homeless Council and the National Institute for Medical Respite Care. Develop, implement, and train facilities on processes and procures to meet those goals as needed. Continue to monitor all contractual obligations National Health Foundation has with our partners, ensuring that we meet our goals. Develop, implement, and train facilities on processes and procures to meet those goals as needed. Requirements Required Master's degree in Business Administration, Human Services, Healthcare Management, Public Administration, or other industry-related fields required. At least 10 years of field-related experience in human services. Strong operations experience required. 5+ years in Upper Management required. Experience in homelessness services a plus. Ability to build and sustain strong cohesive teams is a must. Physical Requirements The duties described will require frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Guest Service Associate Lead REPORTS TO: Operations Manager CLASSIFICATION: Non-Exempt SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: Multiple shits Available: Saturday - Wednesday, 11:00PM-7:30AM Tuesday - Saturday, 11:00PM-7:30AM This position to be filled as soon as possible Guest Services Associate The Lead Overnight Guest Services Associate (GSA) is responsible for overseeing and supporting the overnight GSA team to ensure a safe, clean, and welcoming environment for guests. This leadership role requires effective delegation, clear communication, and proactive problem-solving. The Lead GSA serves as the overnight point of contact for operational needs, ensures compliance with policies and procedures, and collaborates across departments to maintain continuity of care and support. Responsibilities and Initiatives To help NHF meet its growth goals, the Guest Service Associate Lead will: Team Leadership & Supervision Provide direct supervision and leadership to overnight GSA staff. Delegate tasks and ensure alignment with departmental and facility goals. Create and maintain daily task assignments, adjusting based on shift priorities. Support onboarding and training of new GSAs; provide ongoing coaching and guidance. Monitor staff performance and collaborate with the Operations Manager for performance evaluations, feedback, and improvement planning. Operations & Communication Facilitate daily shift handoff meetings; communicate key updates and guest needs across departments. Review and ensure completion of daily logs, incident reports, and communication notes. Attend required meetings including: NHF All Staff (monthly), Operations (monthly), and GSA Lead meetings (bi-weekly). Coordinate with interdisciplinary teams including Medical, Social Services, Environmental Services, and Security as needed. Safety & Crisis Management Maintain the safety and security of the facility during overnight hours. Take the lead in emergency situations including evacuations, safety drills, and crisis response. Monitor and report facility issues promptly to the appropriate departments. General Duties Perform standard Guest Services Associate responsibilities, including guest engagement, basic cleaning, supplies monitoring, and policy enforcement. Fill in and cover shifts as needed to maintain adequate staffing. Implement systems, policies, and procedures as directed by Operations leadership. Promote and model professionalism, respect, and accountability within the team. Always follows NHF policies and procedures. Requirements Minimum 2 years of experience in caregiving, shelter, healthcare, or recuperative care environment (preferred). At least 1-2 years in a supervisory or lead role. No current disciplinary action or performance improvement plan (internal applicants). Strong written and verbal communication skills. Excellent time management, organization, and problem-solving skills. Ability to remain calm and make sound decisions in high-pressure situations. Flexible schedule with availability to cover shifts, including weekends and holidays. Computer proficiency; working knowledge of Microsoft Office, Teams, and Excel. Current CPR/First Aid certification preferred (or willing to obtain). Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description POSITION TITLE: Housing Navigator (Part-Time) REPORTS TO: Social Services Manager CLASSIFICATION: Non-Exempt HOURLY RATE: $21.50 PERTINENT INFORMATION: 20 - 25 hours per week Work Shift: Monday and Tuesday, 9:00AM-5:30PM, and Wednesday, 9:00am-1:30PM All positions require candidates to successfully pass a background check, LIVE scan and TB Test Position Title to be filled as soon as possible Housing Navigator The Housing Navigator is responsible for providing direct assistance and support to guests experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. These services include, but are not limited to, the following: crisis intervention; developing and promoting housing readiness; accessing opportunities for housing assistance and rental subsidy programs (e.g., Section 8, EHAP-Emergency Housing and Assistance Program); and securing permanent housing placement. The position is also responsible for the development and implementation of a housing plan and guest budget for each program participant. This position requires extensive coordination within multiple internal NHF Programs (e.g. collaboration with Interdisciplinary teams), and external systems that include developing relationships with the Housing Authority, DMH, Department of Aging, Senior Living, community partners and resources, landlords, and property owners and managers (e.g. following up with housing leads, and applying for units to facilitate optimal outcomes for individuals and moving into permanent housing and/permanent supportive). Responsibilities and Initiatives To help NHF meet its growth goals, the Housing Navigator will: Conduct Initial Meeting and Assessment for each guest accessing services to build rapport and relationship while evaluating guests' housing needs, history, barriers, and available services and support. Conduct or review intake and assessments (biopsychosocial, HSPs, etc.) for each guests accessing services to evaluate housing needs, history, and service/support needs. Connect Guests to community resources program that will support the goal of permanent housing (e.g., benefits advocacy, food pantries, employment services, mental health). Collaborate with our guests in determining personal goals and plans to achieve those goals through the development of an Individual Action Plan (IAP). Assist our guests in accessing services that address the needs and goals of their IAP. They Include the following but not limited to: Mental/Physical health services, mainstream benefits, education, employment, legal services, and vocational training. Provide housing stabilization services to guests. They include the following, but not limited to: Money Management, life skills, accessing transportation, understanding their lease, self-advocacy. Conduct housing inspections to meet HUD housing Habitability and complete reports. Strategize and present housing leads to guests that include listings from agency, housing authority, internet, and internal database of landlords/management firms/owners. Conduct weekly site visits of enrolled guests to housing navigation programs and work to troubleshoot any issues that may result in the guest cycling back into homelessness. Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for our guests. Participate in care coordination meetings and other plan related meetings. Enter data in required databases, compile and submit reports that track guest status and support services provided. Maintain accurate guest files of all required eligibility documents. Always follow NHF policies and procedures. Manage a case load up to 20 or more dependent on the program needs. Conduct Monthly Housing Stability plans with assigned caseload. Collaborate and support social service department across sites when applicable. Support and accompany guests in the field to appointments such as DMV, Apartment searches, and DPSS appointments. Complete other tasks and responsibilities as needed to meet the needs of the facility. Always follow NHF policies and procedures. Requirements Associate degree in related field preferred and a minimum of three years of experience in social services. Experience working with unhoused individuals a plus. Obtain and maintain CPR/First Aid Certification. Reliable transportation and valid driver's license with acceptable insurance. Ongoing, active automobile insurance complies with State Requirements. Demonstrated experience in affordable housing programs, VASH, Section 8 programs, shelter plus care and other housing programs. Have demonstrated experience in working with landlords and advocating on behalf of the underserved. Have demonstrated knowledge about tenant/landlord laws. Being able to work autonomously and work successfully as part of a multidisciplinary professional team. Must be comfortable providing direct field-based services to guests at identified motels and interim housing locations. Must be comfortable managing higher acuity caseload. Passion towards ending homelessness. Able to demonstrate empathy and a non-judgmental attitude when engaging with people experiencing homelessness. Physical Requirements Remaining in a stationary position, often standing, or sitting for prolonged periods (Constantly) Use of a personal vehicle to travel between worksites and other locations is required. Travel is a regular duty for this position and is required 60% of the time. Repeating motions that may include the wrists, hands, and/or fingers. Work is to be done in an office setting, or in public. Includes doing work occasionally inside guests' homes during sites visits. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Medical Assistant Temporary REPORTS TO: Licensed Vocational Nurse (LVN) Manager CLASSIFICATION: Non-Exempt HOURLY RATE: $21.00 - $23.00 Work Shift: Monday - Friday, 10:30AM-7:00PM Medical Assistant A Medical Assistant is responsible for assisting the nursing department in providing care to the guest. Their duties include recording and updating medical histories and contact information in guest chart (in database), scheduling guest appointments, performing standard care procedures, checking vitals, and collecting lab samples (ex: covid testing). Our Medical assistant will need to rely on their technical skills, so they understand how to use the equipment to take guest vital signs. They should also be detail oriented, as they must enter all guest data in database so the Nursing team and other related departments can refer to them. Medical assistants should also have interpersonal skills so they can work with guest who may be experiencing mental health symptoms/diagnosis. Responsibilities and Initiatives To help NHF meet its growth goals, the Medical Assistant will: Conduct intake and discharges for our guests. Complete registration packets with our guests for clinic visits. Manage a caseload of guests under the direction and supervision of the Medical Coordinator/LVN. Conduct rounds in our facility, obtaining vital signs, assisting with blood sugars checks and or information as needed. Triage guests and prepare them for nurses' assessment, updating guest charts daily using CRM database system, and scheduling appointments with them. Monitor medication management based on Nursing plan of care and reporting back to LVN if guests are in need of teaching, or medication oversight. Assist with providing on-site covid antigen testing. Assist Nursing manager as needed. Coordinating and providing linkages for guest's medical appointments and follow-up. Participating in weekly internal and external case conferencing, board review team meetings, monthly staff meetings, monthly all site nursing meetings, trainings, and in-services. Performing administrative tasks such as charting, guest summaries and answering phones. Coordinate transportation for medical related matters. Good knowledge of scope of practice for Medical Assistants. Completes additional tasks/duties as required to meet the needs of the facility, not to impede primary responsibilities. Adhere to the schedule given, modifications, and/or absences must be communicated as outlined with your leader· Always follow NHF policies and procedures. Requirements Medical Assistant certification required. Graduate of an accredited Medical Assistant program. Bilingual in Spanish (preferred). Ability to work independently with strong time management and organizational skills. Attention to detail and high accuracy are a must. Excellent verbal and written communication skills as well as a high level of professionalism required. Experience in medical office (preferred). Familiarity with HIPAA (preferred). Experience and knowledge of behavioral health (preferred). Proficiency in Microsoft Suite products including Word, Excel, Access, and PowerPoint; and skill in using databases. Proficiency in typing. Physical Requirements Works in office area within guest's living quarters while on rounds, and throughout the facility under normal working conditions. Current American Heart Association BLS (CPR/First Aid/AED). Is subject to frequent interruptions. Must be able to read material and use a computer. Must be able to hear well enough to communicate with co-workers. Standing and walking. Climbing/Stooping/Kneeling. Lifting/Pulling/Pushing. Fingering/Grasping/Feeling. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using a number of research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Intake Coordinator, Los Angeles REPORTS TO: Director of Accounts Relationship CLASSIFICATION: Non-Exempt SALARY: $20.00 Hourly Rate PERTINENT INFORMATION: Work Shift: 9:00AM - 5:30PM. 5-day work week. Specific workdays to be determined. Should be open to potential weekend day. Fridays and any weekend day worked is work from home This position will also assist other locations as needed Position Title to be filled as soon as possible Intake Coordinator The Intake Coordinator will manage the referral process serving as a liaison between the hospital social workers and the NHF Recuperative care staff, ensuring a smooth transition from hospital to our Recuperative Care Program. They will assure information is gathered from hospitals accurately and thoroughly according to established program policies. They would be tasked at fostering a positive and collaborative partnership with our partners, providing quality customer service and clear and effective communication. Responsibilities and Initiatives To help NHF meet its growth goals, the Intake Coordinator will: Serve as point of contact for social workers on referrals, providing internal and external updates on referral status. Create and initiate client file, ensure referrals are documented correctly and in a timely manner into a database, confirming that our Guest Services Associates, Nursing and Social Services team have been updated. You'd be tasked to finalize the referral by communicating directly with the Interdisciplinary team. Communicate effectively with team about referrals and admissions. Build trusting relationships with hospital partners and community partners. Deliver excellent customer service and exercise good judgment with a compassionate, positive attitude while managing a population of clients who may be experiencing difficult life events, such as homelessness, unemployment, addiction recovery, health issues and/or poverty. Support marketing efforts that help promote services, educate stakeholders, and identify new opportunities (i.e., conducting in-service trainings and site visits, following up on marketing leads, preparing marketing materials and presentations, retrieving success stories, coordinating webinars, updating databases and spreadsheets, and creating reports and dashboards). Maintain guest census roster and ensure intake/discharge. Handle insurance care coordination for our guests in conjunction with Social Services department. Provide input and evaluation of programming for quality improvement purposes. Maintain confidentiality of patient information. Work collaboratively with other members of the team, including active participation in department and agency staff meetings and trainings. Attend and provide information on guest referral, intake, and discharge status during board review meetings. Project a positive professional image and adhere to organization dress code. Flexibility to adapt to schedule changes to meet the needs of the facility. Assist in providing information and support to the team. Must be able to aid other NHF facilities as assigned by supervisor when the need arises. Complete additional duties and assignments as required to meet the needs of the facility, notwithstanding primary roles. Always follow NHF policies and procedures. Requirements At least 2 years of experience in an administrative support capacity, 1 year of experience in a healthcare or social services setting. Strong proficiency with Microsoft Suite which includes Word, Excel, and Outlook. Have strong written and verbal communication skills. Excellent in multi-tasking; have strong organizational and time management skills. Experience in medical office/recuperative care setting (preferred). Familiarity with HIPAA (preferred). Have friendly and service-oriented mindset. Be people first and be driven by empathy. Bilingual in a language that is commonly spoken in Los Angeles, other than English. (Preferred, not required). Physical Requirements Works in office area under normal working conditions. Is subject to frequent interruptions. Must be able to read material and use a computer. Must be able to hear well enough to communicate with co-workers. Standing and walking. Climbing/Stooping/Kneeling. Lifting/Pulling/Pushing. Fingering/Grasping/Feeling Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http: //nationalhealthfoundation.org

Certified Nursing Assistant/Guest Service Associate REPORTS TO: Operations Manager CLASSIFICATION: Non-Exempt, Full-Time CNA Guest Services Associate A Certified Nurse Assistant/Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the CNA/Guest Services Associate will: Ensure safety and security of recuperative care facility. Respond to guest requests. Perform room checks daily. Ensure that all guests are greeted and provided with a detailed orientation. Maintain accurate record keeping and activity reports. Conduct daily facility and equipment inspections. Develop rapport with guests and garner guest feedback. Facilitate and monitor guest meals and kitchen duties. Respond to and provide positive intervention encounters for guest concerns. Attend all meeting and trainings as scheduled. Execute recreational activities as assigned. Measure and record vital signs accurately of guests as directed by LVN Medical Coordinator (MC) and report vital signs back to the LVN MC. Record vital signs, guest tasks, and guest interventions in database. Assist guests with basic activities of daily living such as but not limited to: setting up meals and meal time place setting, pushing a wheel chair up/down ramps or over and around barriers, assisting with changing adult incontinence pads/diapers/briefs and assisting with hygienically cleansing guests, showering or bathing set up and minimal assistance with cleansing, putting on or taking off clothing, providing stand by assist for ambulation safety, and other assistance with basic activities of daily living as directed by the medical staff or facility director. Assist MC, MA, or Social Services with calling to arrange appointments or transportation for guests as directed by the medical staff, operations manager, or facility director. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities and within CNA scope of practice. Always follow NHF policies and procedures. Requirements Active CNA certification with a successful completion of a CNA program and California State Certification (Verifiable by search on CDPH website). High School Diploma or equivalent required. Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Valid CA driver's license. Current American Heart Association CPR, AED, and First Aid certification. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Working knowledge of Microsoft Office Suite. Proficient typing skills. Able to work in a team environment. Self-motivation and self- sufficiency are key. Able to follow instructions and provide support as needed. Able to meet the job scheduling requirements. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Job Description Environmental Services Associate REPORTS TO: Operations Manager CLASSIFICATION: Non-Exempt HOURLY RATE: $18.00 PERTINENT INFORMATION: Work Shift: Friday - Tuesday 8:00AM - 4:30PM This position to be filled as soon as possible. Environmental Services Associate Maintains assigned guest and non-guest areas in a clean and sanitary condition by performing specialized cleaning tasks (janitorial), which involve operating heavy-duty equipment and using special cleaning equipment. Environmental Services Associate oversees housekeeping to ensure NHF remains healthy, safe and clean place to support our guest. Responsibilities and Initiatives To help NHF meet its growth goals, the Environmental Site Associate will: Daily responsibilities include, but are not limited to, collecting trash, room setups, removing & delivering linen, performing regular housekeeping duties and performing special projects as assigned. Dust furniture, walls, picture frames, equipment, and blinds; clean windows, glass partitions, and mirrors; vacuum, sweep, and mop floors; clean and stock restroom; collect and dispose of trash. Performs discharge cleaning of guest rooms, nursing units, lounges, bathrooms, ancillary areas, offices, and any other areas assigned. Transports large carts of linen to and from various areas of the facility. Comply with OSHA's regulations. Check and report any findings of contrabands. Must attend all training and in-service provided. Ensure the exterior of the program facility also remains clean and clutter free. Provide support and complete daily physical plant inspections. Project a positive professional image and adhere to organizational dress code. Must be flexible to adapt to schedules changes to meet the needs of the facility. Perform additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary roles. Always follow NHF policies and procedures. Requirements High School Diploma or equivalent required. Minimum 6 months janitorial experience, in Healthcare or Recuperative Care (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Some experience working in an environment with mental health, substance use disorder or related health care. Knowledge of sanitation protocols and cleaning methods. Ability to operate all types of housekeeping equipment (vacuum cleaners, floor machines, carpet extractors, auto-scrubbers, pressure/steam cleaning machine, etc.). Reliable transportation. Bi-lingual in Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************

Social Services Coordinator DEPARTMENT: Recuperative Care REPORTS TO: Social Services Manager CLASSIFICATION: Non-Exempt SALARY: $26.44 Hourly Rate PERTINENT INFORMATION: Work Shift: Tuesday - Saturday, 9:00AM-5:30PM This position to be filled as soon as possible Social Services Coordinator The Social Services Coordinator provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing. Responsibilities and Initiatives To help NHF meet its growth goals, the Social Services Coordinator will: Timely complete Needs Assessment and Care Plans. Complete referrals and coordinate services for mental health, housing, etc. Facilitate discharge process and locating housing for individuals. Complete discharge notes, communicating to our community partners. Conduct warm hand off for guest when appropriate. Maintain up-to-date CRM proprietary database daily and partner contacts. Complete Coordinated Entry System ("CES") Documents and all other documents required to maintain compliance. Complete Homeless Management Information Systems (HMIS). Utilize bed board application to determine census capital for operational planning (i.e.) meal planning. Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate. Attend care coordination meetings. Collaborate with nursing team to execute weekly case conferencing for guest. Practice harm reduction practices while conducting guests searches for contrabands or illegal substances when applicable. Support program team with appropriate guest interventions such as de-escalation, Crisis Prevention, motivational interviewing, etc. Engage and conduct daily check in with guest, building rapport and trust with our guests. Ability to adequately manage caseload of a minimum 25 guests with flexibility to manage more to meet the needs of the facility (i.e., vacancies, PTO etc.). Flexibility to complete home visits when necessary to track post-transition guest progress and or Rapid Rehousing Housing (RRH) when applicable. Must adhere to administrative hours to complete all required documentation. Project a positive professional image and adheres to organizational dress code. Ability to multi-task and collaborate with external case managers to provide adequate services and support to the guests. Ability to triage and intervene during areas of guest behavioral concerns. Adhere to all funders and company's standards procedures of operations, regulations, and best practices to meet compliance. Flexibility to adapt to schedule changes when necessary to meet the needs of the facility. Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements Bachelor's Degree Required; Master's in social work preferred. Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or similar field. Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals. Excellent communication skills both oral and written. Positive and professional attitude. Time management and strong organizational skills. Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills. Reliable transportation. Bi-lingual Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will occasionally be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Must be able to operate a computer, dual screens, landline. Must be able to communicate through writing or verbal communication. This includes over the phone, writing emails or chats, and through virtual arenas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: ************************************