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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Salt Lake City, UT | $100,045 | $48.10 |
| 2 | Plano, TX | $86,389 | $41.53 |
| 3 | Atlanta, GA | $82,823 | $39.82 |
| 4 | Wilmington, NC | $80,654 | $38.78 |
| 5 | Franklin, TN | $78,183 | $37.59 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $124,294 | $60 | - |
| 2 | Director, Customer Support | $121,570 | $58 | - |
| 3 | Customer Engagement Manager | $107,158 | $52 | - |
| 4 | Customer Solutions Manager | $98,668 | $47 | - |
| 5 | Customer Support Manager | $88,368 | $42 | - |
| 6 | Strategic Accounts Manager | $87,326 | $42 | - |
| 7 | Client Success Manager | $82,605 | $40 | - |
| 8 | Customer Relations Manager | $56,939 | $27 | - |
| 9 | Customer Account Manager | $40,688 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Gallery Systems | $102,257 | $49 | - |
| 2 | ChaiOne | $102,256 | $49 | - |
| 3 | OpenClinica | $99,888 | $48 | - |
| 4 | Revelex | $99,684 | $48 | - |
| 5 | Banks Integration | $97,666 | $47 | - |
| 6 | KL Software Technologies | $97,183 | $47 | - |
| 7 | clearAvenue | $96,910 | $47 | - |
| 8 | Connecture | $93,810 | $45 | - |
| 9 | EmpowerMX | $93,246 | $45 | - |
| 10 | Icreon | $93,175 | $45 | - |
| 11 | IntraEdge | $91,381 | $44 | - |
| 12 | Prodapt | $90,002 | $43 | - |
| 13 | Discoverture | $88,934 | $43 | - |