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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $36,605 | $17.60 |
| 2 | Burlington, MA | $36,215 | $17.41 |
| 3 | San Francisco, CA | $35,777 | $17.20 |
| 4 | White Plains, NY | $34,647 | $16.66 |
| 5 | Portland, OR | $34,078 | $16.38 |
| 6 | Hinsdale, IL | $33,067 | $15.90 |
| 7 | Madison, WI | $33,031 | $15.88 |
| 8 | Boulder, CO | $32,663 | $15.70 |
| 9 | Des Moines, IA | $32,273 | $15.52 |
| 10 | Chandler, AZ | $31,921 | $15.35 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $112,893 | $54 | - |
| 2 | Customer Account Executive | $103,441 | $50 | - |
| 3 | Customer Service Executive | $96,929 | $47 | - |
| 4 | Outbound Sales Representative | $95,213 | $46 | - |
| 5 | Customer Service Senior Associate | $92,550 | $45 | - |
| 6 | Customer Relationship Specialist | $84,653 | $41 | - |
| 7 | Customs Consultant | $81,306 | $39 | - |
| 8 | Customer Support Executive | $78,281 | $38 | - |
| 9 | Customer Care Consultant | $76,307 | $37 | - |
| 10 | Service Advisor | $76,240 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Stion | $35,628 | $17 | - |
| 2 | Open Systems International | $35,583 | $17 | - |
| 3 | Sunrise Systems | $35,255 | $17 | - |
| 4 | Spectra Energy | $34,791 | $17 | - |
| 5 | Applied Discovery | $34,595 | $17 | - |
| 6 | International Systems Technologies | $33,888 | $16 | - |
| 7 | GeoLogics | $33,564 | $16 | - |
| 8 | Nortel Government Solutions | $33,556 | $16 | - |
| 9 | Toms River, NJ | $33,159 | $16 | - |
| 10 | Global Systems LLC | $32,992 | $16 | - |
| 11 | Sentient Energy | $32,591 | $16 | - |
| 12 | Karta.com | $32,568 | $16 | - |
| 13 | Technical and Management Resources | $32,532 | $16 | - |
| 14 | Trident Technologies | $32,524 | $16 | - |
| 15 | Modern Technology Solutions | $32,377 | $16 | 1 |
| 16 | Concurrent Technologies | $32,346 | $16 | - |
| 17 | Gryphon Technologies | $32,306 | $16 | - |
| 18 | Power Integrations | $31,396 | $15 | - |
| 19 | The Aerospace Corporation | $31,215 | $15 | - |
| 20 | Jeppesen | $30,003 | $14 | 3 |