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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $133,108 | $63.99 |
| 2 | Shasta, CA | $124,366 | $59.79 |
| 3 | Highlands, NC | $106,248 | $51.08 |
| 4 | Clemson, SC | $101,513 | $48.80 |
| 5 | Vidalia, GA | $101,067 | $48.59 |
| 6 | Crockett, TX | $100,492 | $48.31 |
| 7 | Aliceville, AL | $95,963 | $46.14 |
| 8 | Sandpoint, ID | $89,750 | $43.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $136,052 | $65 | - |
| 2 | Customer Operations Director | $122,926 | $59 | - |
| 3 | Service Director | $118,429 | $57 | - |
| 4 | Director, Customer Support | $110,500 | $53 | - |
| 5 | Customer Operations Manager | $106,961 | $51 | - |
| 6 | Director Of Customer Care | $99,083 | $48 | - |
| 7 | Director Of Service And Operations | $91,602 | $44 | - |
| 8 | Customer Service Senior Manager | $78,209 | $38 | - |
| 9 | Customer Satisfaction Manager | $72,366 | $35 | - |
| 10 | Customer/Technical Service Manager | $71,125 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | S4 Communications | $153,174 | $74 | - |
| 2 | Midwest Wireless | $139,431 | $67 | - |
| 3 | IDT | $132,629 | $64 | - |
| 4 | Union Wireless | $130,416 | $63 | - |
| 5 | Atlantic Broadband | $123,576 | $59 | - |
| 6 | Argo Contact Centers | $121,040 | $58 | - |
| 7 | American Broadband | $116,550 | $56 | - |
| 8 | Spectrotel | $112,036 | $54 | - |
| 9 | Knology | $111,405 | $54 | - |
| 10 | Vyve Broadband | $110,396 | $53 | - |
| 11 | Cablevision | $109,998 | $53 | - |
| 12 | Page Plus Cellular | $109,520 | $53 | - |
| 13 | TeleDirect | $109,457 | $53 | - |
| 14 | LetsTalk.com | $108,829 | $52 | - |
| 15 | PCCW Global | $107,602 | $52 | - |
| 16 | Falcon Cable Communications LLC | $103,449 | $50 | - |
| 17 | Lifeshield Home Security | $102,294 | $49 | - |
| 18 | Liberty of Puerto Rico | $98,595 | $47 | 2 |
| 19 | MTN Ghana | $98,517 | $47 | - |
| 20 | Adcomm | $95,786 | $46 | - |