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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Jose, CA | $71,540 | $34.39 |
| 2 | Seattle, WA | $59,364 | $28.54 |
| 3 | Durham, NC | $42,012 | $20.20 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $147,043 | $71 | - |
| 2 | Customer Account Executive | $131,942 | $63 | - |
| 3 | Customer Service Executive | $127,705 | $61 | - |
| 4 | Account Executive/Customer Service | $124,942 | $60 | - |
| 5 | Customer Service Professional | $124,847 | $60 | - |
| 6 | Customer Care Executive | $119,633 | $58 | - |
| 7 | Senior Representative | $117,770 | $57 | - |
| 8 | Customer Solutions Specialist | $117,070 | $56 | - |
| 9 | Customer Service Senior Associate | $116,515 | $56 | - |
| 10 | Customs Consultant | $109,749 | $53 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | TIBCO Software | $64,271 | $31 | - |
| 2 | VMware | $52,630 | $25 | - |
| 3 | Splunk | $51,959 | $25 | - |
| 4 | Cadence Design Systems | $49,949 | $24 | 4 |
| 5 | Citrix | $47,141 | $23 | - |
| 6 | Nowcom | $46,695 | $22 | - |
| 7 | Riverbed Holdings, Inc. | $45,619 | $22 | - |
| 8 | Juniper Networks | $45,532 | $22 | - |
| 9 | NetSuite | $45,365 | $22 | - |
| 10 | Intuit | $45,213 | $22 | 11 |
| 11 | Biztech | $42,121 | $20 | - |
| 12 | Evisions | $42,069 | $20 | - |
| 13 | Box | $41,769 | $20 | 1 |
| 14 | NetApp | $41,091 | $20 | - |
| 15 | Sunrise Systems | $39,978 | $19 | - |
| 16 | Pure Storage | $38,085 | $18 | - |
| 17 | Workday | $37,936 | $18 | 1 |
| 18 | GDA Technologies | $34,572 | $17 | - |
| 19 | Informatica | $34,357 | $17 | - |
| 20 | Quest Software | $32,667 | $16 | - |