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Best office assistant and customer service certifications
The best certifications for an office assistant and customer service are Medical Assistant, Certified Nurse Assistant (CNA), and Certified Pharmacy Technician (CPhT).
Office assistant and customer service certifications demonstrate your competency as an office assistant and customer service to employers. However, not all office assistant and customer service certifications provide the same value.
Below is a list of the best office assistant and customer service certifications. Obtaining an office assistant and customer service certification will give you a leg up when you apply for jobs and increase your potential salary.
8 best certifications for office assistant and customer services
| Rank | Office assistant and customer service certification | Organization |
|---|---|---|
| 1 | Medical Assistant | ASPT |
| 2 | Certified Nurse Assistant (CNA) | American Red ... |
| 3 | Certified Pharmacy Technician (CPhT) | PTCB |
| 4 | Certified Medical Office Manager (CMOM) | PMI |
| 5 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 6 | Microsoft Office Specialist: Expert (Office 365 and Office 2019) | Microsoft |
| 7 | Nationally Certified Medical Office Assistant (NCMOA) | NCCT |
| 8 | International Accredited Business Accountant (IABA) | ACAT |
8 best office assistant and customer service certifications
1. Medical Assistant
The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
2. Certified Nurse Assistant (CNA)
Train to be a certified nurse assistant working with other health care professionals to provide quality care for elderly or sick individuals in nursing homes and hospitals and at home.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
5. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
6. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Demonstrate that you have the advanced skills needed to get the most out of Office by earning a Microsoft Office Specialist: Expert certification in multiple Office programs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? Every 1 year(s)
7. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
8. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
What is the best certification for an office assistant and customer service?
The best office assistant and customer service certification is Medical Assistant. The Medical Assistant is awarded by the American Society of Phlebotomy Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this office assistant and customer service certification:
- To become a certified Medical Assistant, you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 1 year.
What certifications can impact an office assistant and customer service career and salary?
The Medical Assistant certification will help you to secure an medical assistant position, which will increase your pay and career trajectory. An medical assistant's average salary is $32,314 whereas office assistant and customer services make an average salary of $31,405.
The most common combination of office assistant and customer service certifications include: Medical Assistant, Certified Nurse Assistant (CNA), and Certified Pharmacy Technician (CPhT).
Online courses for office assistant and customer services to earn certifications
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