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Office automation assistant skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical office automation assistant skills. We ranked the top skills for office automation assistants based on the percentage of resumes they appeared on. For example, 10.7% of office automation assistant resumes contained office procedures as a skill. Continue reading to find out what skills an office automation assistant needs to be successful in the workplace.

15 office automation assistant skills for your resume and career

1. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how office automation assistants use office procedures:
  • Ensured final documents were formatted and arranged in conformance with established office procedures and policies.
  • Assisted receptionist and the budget/office administrator with regular office procedures.

2. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how office automation assistants use telephone calls:
  • Received visitor and telephone calls; responded to routine questions and furnished general information.
  • Received and directed all incoming telephone calls to appropriate personnel.

3. Rehabilitation

Here's how office automation assistants use rehabilitation:
  • Transcribed dictated material, such as Vocational Rehabilitation and Employment plans or documents, correspondence, reports, and forms.

4. Personnel Actions

A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.

Here's how office automation assistants use personnel actions:
  • Assigned to Facilities Management Division handling payroll, travel arrangements, authorizations and vouchers for maintenance personnel, initiate personnel actions.
  • Maintain personnel actions and other documents utilizing spreadsheets and other electronic media.

5. Office Automation Support

Here's how office automation assistants use office automation support:
  • Developed improved and streamlined methods of operation for office automation support.
  • Provided office automation support using multiple automated programs/software.

6. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how office automation assistants use clerical support:
  • Provided Administrative and Clerical support to the Traffic Management Specialist and Unit Staff in Demobilization and Deployment Operations.
  • Provide clerical/administrative support in support of the Personnel Section and other clerical/administrative support to the organization.

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7. Word Processing Software

Here's how office automation assistants use word processing software:
  • Provide secretarial assistance by using word processing software to prepare outgoing correspondences, kept accurate record of classified documents and reports.
  • Type contract audit reports, correspondence, and forms from handwritten or electronic drafts using advanced features of word processing software.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how office automation assistants use payroll:
  • Obtained documentation and testimonial evidence such as applications and payroll documents that are relevant to the issue under investigation.
  • Provided office support in areas of personnel management information system and payroll system.

9. Travel Arrangements

Here's how office automation assistants use travel arrangements:
  • Provided administrative support to include managing the calendars and coordinating meetings, conference and travel arrangements.
  • Provided travel arrangements for all unit personnel, including hotel, automobile and airline reservations.

10. Audit Reports

Here's how office automation assistants use audit reports:
  • Verify arithmetical accuracy of schedules and exhibits prior to and after typing audit reports.
  • Edit Boeing Audit Reports, agency memos, letters, and other correspondence.

11. Greets Visitors

Here's how office automation assistants use greets visitors:
  • Received calls, greets visitors and directs to supervisor or other staff members.

12. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how office automation assistants use dod:
  • Complete initial and refresher training in accordance with DoD Component requirements.
  • Maintain knowledge and skill in applying purchase procedures related to NPS and DOD guidelines by training annually.

13. PowerPoint

Here's how office automation assistants use powerpoint:
  • Designed PowerPoint presentations from data provided by executives.
  • Created and edited PowerPoint presentations for department managers.

14. Retrieve Data

Here's how office automation assistants use retrieve data:
  • Used databases to enter, revise, sort, or calculate and retrieve data for both custom designed and standard reports.
  • Utilized database and spreadsheet software to enter, revise, sort or calculate, and retrieve data for standard reports.

15. Office Equipment

Here's how office automation assistants use office equipment:
  • Maintained office equipment and coordinated repairs when required.
  • Managed daily maintenance of office equipment including copiers, phone, fax, etc used by office staff.
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List of office automation assistant skills to add to your resume

Office automation assistant skills

The most important skills for an office automation assistant resume and required skills for an office automation assistant to have include:

  • Office Procedures
  • Telephone Calls
  • Rehabilitation
  • Personnel Actions
  • Office Automation Support
  • Clerical Support
  • Word Processing Software
  • Payroll
  • Travel Arrangements
  • Audit Reports
  • Greets Visitors
  • DOD
  • PowerPoint
  • Retrieve Data
  • Office Equipment
  • Database Management
  • Travel Vouchers
  • Front Desk
  • Management System
  • Clerical Functions
  • Administrative Functions
  • Software Programs
  • Reference Materials
  • Routine Correspondence
  • Credit Card
  • Travel Orders
  • Software Packages
  • Windows
  • Travel Authorizations
  • Meeting Minutes
  • LAN
  • Computer Software
  • FOIA
  • HR
  • DTS
  • SharePoint
  • Spreadsheet Software
  • Date Stamps
  • Fax Machines
  • Defense Travel System
  • Eeoc
  • Statistical Data
  • Access Database
  • Attendance Data
  • Peripheral Equipment
  • Electronic Drafts
  • Suspense Dates
  • Routine Inquiries
  • Conference Calls

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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