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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Orlando, FL | $38,934 | $18.72 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $76,905 | $37 | - |
| 2 | Customer Service Consultant | $74,982 | $36 | - |
| 3 | Telesales Representative | $73,014 | $35 | - |
| 4 | Wireless Care Representative | $66,087 | $32 | - |
| 5 | Business Representative | $64,365 | $31 | - |
| 6 | Call Center Technician | $62,391 | $30 | - |
| 7 | Representative | $61,175 | $29 | - |
| 8 | Phone Representative | $59,222 | $28 | - |
| 9 | Telephone Representative | $54,852 | $26 | - |
| 10 | Retention Representative | $53,966 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Kissimmee Utility Authority | $39,653 | $19 | - |
| 2 | National Grid plc | $39,357 | $19 | 7 |
| 3 | Fidelity Services Group | $39,243 | $19 | - |
| 4 | Southwest Gas Holdings, Inc. | $38,484 | $19 | 2 |
| 5 | Peoples Natural Gas | $38,017 | $18 | - |
| 6 | Southwestern Electric Power | $37,868 | $18 | - |
| 7 | Southern California Edison | $37,042 | $18 | 2 |
| 8 | Gainesville Regional Utilities | $36,707 | $18 | - |
| 9 | Burlington Electric Department | $36,436 | $18 | - |
| 10 | Salt River Project | $36,217 | $17 | - |
| 11 | Kansas Gas Service | $35,990 | $17 | - |
| 12 | Big Rivers Electric | $35,522 | $17 | - |
| 13 | Gulf Power | $35,305 | $17 | - |
| 14 | Progress Energy | $35,271 | $17 | - |
| 15 | Georgia Power | $34,939 | $17 | - |
| 16 | Tennessee Valley Authority | $33,927 | $16 | - |
| 17 | Potomac Electric Power Company | $32,776 | $16 | - |
| 18 | Westar Energy | $31,467 | $15 | - |
| 19 | Cleveland Public Power | $31,162 | $15 | - |
| 20 | Texas Genco Holdings Inc | $30,990 | $15 | - |