How to hire an outbound supervisor

How to hire an outbound supervisor, step by step

Here's a step-by-step outbound supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an outbound supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new outbound supervisor
• Step 8: Go through the hiring process checklist

Post an outbound supervisor job for free, promote it for a fee

Post free

1. Identify your hiring needs

   The outbound supervisor hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An outbound supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, outbound supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of outbound supervisors and their corresponding salaries.

   Type of Outbound Supervisor	Description	Hourly rate
   Outbound Supervisor		$14-26
   Transportation Coordinator	A transportation coordinator is responsible for monitoring the timely deliveries of goods and services based on the shipment agreement. Transportation coordinators track the delivery logistics, assigning fast routes to drivers to avoid possible delays, and adhere to the deadline... Show more	$12-24
   Warehouse Lead	Warehouse leads are responsible for supply chain management in distribution centers. Their duties and responsibilities include supervising employees and evaluating their performance, meeting safety regulations, and monitoring deliveries and shipments... Show more	$12-29

   Show more

2. Create an ideal candidate profile

   Common skills:

   • OSHA
   • Safety Procedures
   • Loaders
   • Safety Training
   • Customer Service
   • Performance Reviews
   • RF
   • Process Improvement
   • Disciplinary Actions
   • Hazmat
   • Safety Standards
   • LTL
   • Warehouse Operations
   • Cost Reduction

   Check all skills

   Responsibilities:

   • Manage cleanliness and organization throughout the facility.
   • Train employees to comply with all applicable health and safety guidelines and regulations, including OSHA, and HAZMAT procedures.
   • Expedite LTL freight/trailer handling maximizing customer satisfaction.
   • Create hazmat documentation for shipments.
   • Perform approve Hazmat duties for the outbound side of the building.
   • Position also require daily use of RF scanners, manual and electric pallet jacks.

3. Make a budget

   Including a salary range in your outbound supervisor job description is one of the best ways to attract top talent. An outbound supervisor can vary based on:

   • Location. For example, outbound supervisors' average salary in louisiana is 34% less than in connecticut.
   • Seniority. Entry-level outbound supervisors 45% less than senior-level outbound supervisors.
   • Certifications. An outbound supervisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an outbound supervisor's salary.

   Average outbound supervisor salary

   $41,294yearly

   $19.85 hourly rate

   ---

   Entry-level outbound supervisor salary

   $30,000 yearly salary

   Updated December 24, 2025

4. Writing an outbound supervisor job description

   A job description for an outbound supervisor role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an outbound supervisor job description:

   Outbound supervisor job description example

   FREIGHT HANDLER - LOADERS - DOCKWORKERS
   
   PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Part Time Outbound Dockworker at our Cicero, IL Terminal.
   
   Moved to Top Rate of $25.24 after 6 months
   
   PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO.
   
   We offer competitive wages, 401K, profit sharing, pleasant work environment, and much more!
   
   FREIGHT HANDLER - LOADERS - DOCKWORKERS
   
   QUALIFICATIONS:
   
   A minimum age of 18 years of age.
   
   Must pass a NON -Department of Transportation (DOT) physical examination.
   
   Must consent to a pre-employment drug screen. PITT OHIO must receive a negative result.
   
   Must have the ability to read and write the English language and also perform simple mathematical calculations
   
   Must consent to a ten-year check on work history. Any gap of 30 days or more must be indicated and explained, and you may be asked to provide documentation. Discrepancies may prevent your application from being processed and job offer withdrawn.
   
   You will be an at-will employee throughout your employment with PITT OHIO. Nothing in these guidelines, your application or in the employee handbook guarantees employment for any period of time or is intended to be a contract of employment.
   
   JOB DESCRIPTION:
   
   Must have command of the English language with the ability to read, write, and communicate effectively with internal and external customers, perform simple mathematical calculations, handle receipts, read shipping labels and follow loading instructions.
   
   Will be responsible to load and unload freight according to DOT requirements on and off of trucks by hand or by use of hand truck or dolly.
   
   Sort and secure items in position on trucks according to DOT requirements or on dock to prevent damage.
   
   Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc.
   
   Common material handling tools will be used: carts, dollies, pallet jacks, and tow motors.
   
   Standing, walking, pushing, pulling, twisting, carrying, bending, reaching, and lifting both above and below waist level will be required.
   
   Heavy lifting will be required.
   
   Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees.
   
   Comply with federal, state, and company regulations.
   
   Process all paperwork daily associated with the execution of the job.
   
   Be available and willing to work; exceptions require management approval.
   
   Work in a positive, supportive, and cooperative way at all times.
   
   Perform other duties as directed or requested.
   
   PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
   
   To navigate to the PITT OHIO Career Center and apply for this position, please go to
   
   We offer competitive compensation, an excellent benefits package, 401(k), profit sharing, paid vacations, a pleasant work environment, and much more.
   
   FREIGHT HANDLER - LOADERS - DOCKWORKERS

   Copy this example

   

5. Post your job

   There are a few common ways to find outbound supervisors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your outbound supervisor job on Zippia to find and recruit outbound supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit outbound supervisors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new outbound supervisor

   Once you've found the outbound supervisor candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new outbound supervisor. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire an outbound supervisor?