Outside sales/account manager job description

Global Industrial

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

+ Create and implement a national reseller sales strategy that makes sure you meet personal sales goals, as well as those set in place by the company.

+ Communicate with all current and potential customers on a regular basis, providing solutions as needed, and oversee all sales activity in your assigned national sales territory.

+ Coordinate with other members of the sales team and team leaders as needed to generate sales and provide excellent customer service.

+ Submit reports on your sales activity regularly into the company's CRM software, and maintain clean and updated records for all leads and customers.

+ Perform your duties as efficiently as possible, reducing costs when possible, and maintain receipts for all job-related expenses and submit them to accounting.

+ Adhere to all company procedures, values and policies so that you provide an accurate representation of the company to all potential and current customers.

Competencies and skills

+ 3-5 years' experience in Industrial / MRO sales

+ 75% national travel

+ Excellent verbal and written communication skills

+ Strong organizational skills

+ Proficiency in Microsoft Office

+ Bachelor's degree in business, communications or a related field

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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We are the largest Material Handling Equipment Company in the Southwest. Naumann/Hobbs Material Handling, Inc. sells, rents, services, and supplies parts on an extensive line of material handling products. We are a staple in the Valley with almost 70 years of business experience and over 100 million in annual sales.

What you will do:

• Partner and consult with our clients and/or potential customers, selling forklifts and other heavy equipment, parts, rental contracts, service agreements and racking systems.
• Continually work with existing accounts and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales opportunities.
• Demonstrate products or services and explain features and merits of products or services offered, depending on an individual customer need.
• Creatively strategize the best way to increase existing business, strengthen partnerships, penetrate new accounts, and build connections.
• Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Foster strong connections to grow our client base and maintain our reputation as an industry leader in customer service and account management.
• Proficient in the highest level of written and verbal communication skills.

Qualifications :

• 2+ years of sales experience- in a similar industry preferred.
• Intermediate level Excel skills - manipulating spreadsheets, filtering, searching.
• Communicate and collaborate with customers, peers, and management.

What will we do for you:

• Positive work environment that encourages growth and offers a work/life balance
• Monday - Friday work week
• Medical
• Dental
• Vision
• Life
• 401K
• Short- and Long-Term disability
• Employee Assistance Program
• Vacation and Sick time
• Discounts at major retailers and more

Naumann/Hobbs is an Equal Opportunity Employer. Hiring is contingent upon successful completion of our background and drug screening check.

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Job DescriptionDakota Supply Group (DSG) is seeking an
HVAC
Outside Sales Account Manager
in our
Livonia, MI
location. In this
full time, salaried plus commissions
position, work is typically performed between the hours of
7:30
a m and 4:30pm, Monday through Friday
, but will vary on occasion according to business and customer needs. As an HVAC Outside Sales Account Manager,
you will actively promote DSG products and services to both contractors and industrial accounts
and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities.

DSG is a people-centric, customer-obsessed, and growth-focused wholesale distributor. With over 130,000 (and growing!) products, not only are we one of the most diversified suppliers in the upper Midwest, we also have expertise in electrical, HVAC, plumbing, waterworks, utility, communications, and more! We have fun, we are friendly, and we embody a culture that genuinely cares for people far beyond their job title. Our purpose is to serve fellow employee owners, our partners, and communities toward building a better America, one job at a time. We are proud to be 100% employee owned, with an Employee Stock Ownership Plan (ESOP) that gives our employee owners a unique opportunity to build their personal wealth in addition to a traditional retirement plan.

A Typical Day in the Life of an HVAC Outside Sales Account Manager at DSG:

• Travel up to 125 miles of branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary
• Work with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth
• Seek and develop new customer opportunities and accounts
• Introduce, promote, and demonstrate new products and marketing programs
• Correspond with Branch Manager and Purchasing Agents on changes in product demands
• Act as a facilitator for the customer ordering process, including: processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process

A Successful HVAC Outside Sales Account Manager typically has:

• A high School diploma or equivalent; postsecondary degree is preferred.
• A valid driver’s license and acceptable driving record (required).
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of HVAC products.
• Strong sales skills, with a proven track record of successful territory development.
• 3-5 years of sales experience.
• Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
• A strong attention to detail and ability to follow-through/follow-up.
• A general understanding of HVAC software and programs to help customers with designs and rebates.
• Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
• Excellent time management skills.

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned , which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development , offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision , also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution , among many others.
• You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP .
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.