Pacific Hospitality Group jobs in Irvine, CA - 28 jobs
General Manager
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
Posted Friday, December 12, 2025 at 8:00 AM
:
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job DescriptionWhat You Will Accomplish
Provide exemplary leadership and create an atmosphere which cultivates our company's core values. Responsible for maximizing top line revenue, profitability and return on investment at one of the Meritage Collection luxury hotels/resorts by ensuring revenue and expense goals are met/exceeded in all budget areas. Serves as final decision maker related to the welfare and safety of the hotel, its guests and team members. Ensures satisfaction, fair and consistent treatment and adequate staffing of all team members. Responsible for product quality and outstanding guest service.
Key Responsibilities:
Provides executive level leadership to drive overall operating and financial performance. Ensures overall hotel success, profitability and return on investment. Provides direction to subordinate directors/managers and monitors/ controls all operating and labor costs for each department. Responsible for the overall direction, coordination, and evaluation of these units.
Prepares annual budget. Achieves/exceeds budgeted revenues, controls expense and maximizes profitability of the hotel. Utilizes corporate approved computer programs to analyze forecasts, cost and revenue reports. Makes decisions and takes action based on that information to maximize profitability.
Ensures quality while minimizing waste to maintain profitability.
Ensures sales and marketing teams are effectively optimizing available resources to meet/exceed budgeted revenue. Drives revenue and profitability for all revenue departments including Rooms, Food & Beverage, Spa, Recreation, Parking, Gift Shop, etc. Initiates and maintains quality community relationships and represents hotel as required in public forums.
Drives a culture of outstanding service throughout the property. Ensures guests receive outstanding, consistent, exceptional service by communicating the vision and setting standards for all team members to follow and implement. Monitors all guest service-related activities and corrects any deficiencies to ensure guest satisfaction and repeat business. Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints.
Ensures property's physical appearance exceeds property standards. Works with subordinate managers to ensure preventative maintenance and repair issues throughout property are addressed. Oversees security and safety functions to protect hotel assets and personal safety of team members and guests.
Ensures hotel management is carried out in accordance with the organization's policies and applicable laws. Develops a world-class management team of talented staff. Inspires and ensures team member engagement, performance, and open communication. Develops and supports proactive Team Member
Services functions and talent acquisition. Develops management and staff programs to increase guest satisfaction and promote team member empowerment. Directs the selection, training, supervision, development, discipline and counseling of team members in accordance with property policies and procedures. Conducts performance evaluations for management staff and demonstrates positive leadership characteristics which inspire team members to exceed standards. Proactively communicates potentially sensitive or volatile situations to Corporate Team Member Services.
Reviews and follows all safety policies and procedures. Acts on reports of potential safety issues or whenever observed and takes immediate action to resolve in emergency situations.
What You Will Bring
Three or more years of related experience as a General Manager or Assistant General Manager in a similar setting.
Solid knowledge of hotel management, hotel service standards, guest relations and etiquette.
Ability and experience in successfully leading and strong and effective work teams in a high volume, time sensitive environment.
Ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established operating criteria.
Great If you have
Bachelor's degree in Hospitality Management.
Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
Experience preparing budgets and expertise analyzing profit and loss statements. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of financial elements and deal with several abstract and concrete variables. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guests, during busy activity periods or in an emergency.
Special Skills & Abilities/Mental and Physical Demands:
While performing the duties of the job the team member regularly sits for sustained periods of time and stands and walks frequently when working with guests or team members. The team member occasionally grasps objects such as presentation materials. The team member occasionally reaches by extending hand(s) and arm(s) in any direction while performing essential functions of the job. The team member
frequently talks when communicating with guests and staff. The team member frequently needs to hear voices while interacting with guests and staff. Many aromas and smells are present in the dining areas. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. The team member is required to have close visual acuity to operate a computer. The team member is
required to have visual acuity to determine the accuracy, neatness, and thoroughness of the reports and cleanliness/maintenance of the property. The team member is primarily subject to environmental conditions found working inside. The team member is occasionally subject to loud noise (or music) when working in or around the property. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts.
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Pasea Hotel & Spa, 21080 Pacific Coast Highway, Huntington Beach, California, United States of America
#J-18808-Ljbffr
$62k-120k yearly est. 4d ago
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Housekeeping - Room Attendant, (PT)
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
WHAT YOU WILL ACCOMPLISH
Clean and service assigned guest rooms according to departmental standards and safety guidelines.
Change bed linens, make beds, and clean bathrooms, floors, and furnishings.
Dust, vacuum, and remove trash; maintain balconies and terraces in pristine condition.
Restock guest amenities, towels, and supplies as needed.
Maintain the housekeeping cart and linen closets in a clean, organized, and stocked condition.
Respond promptly to guest requests regarding room cleanliness, supplies, or amenities.
Report maintenance issues, damages, or safety hazards to management immediately.
Handle guest concerns professionally; escalate unresolved issues to a supervisor or manager.
Report any suspicious activity, missing items, or potential theft to Security or management.
Follow all hotel safety and sanitation procedures, including proper PPE and HAZMAT compliance.
WHAT YOU WILL BRING
Prior housekeeping experience in a hotel setting preferred.
No formal education required.
Ability to read and follow simple instructions and safety procedures.
Basic math skills (addition, subtraction, multiplication, division).
Strong attention to detail, professionalism, and guest-focused attitude.
Must be available to work flexible schedules, including weekends and holidays.
GREAT IF YOU HAVE
Prior housekeeping experience in a hotel environment preferred.
Positive attitude and professional demeanor.
No formal education required.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$32k-41k yearly est. 60d+ ago
Senior Fund Accountant
Hackman Capital 3.9
Culver City, CA job
Hackman Capital Partners, LLC (Hackman) is a privately held, real-estate investment and operating company, based in Los Angeles, California, that focuses on commercial industrial and studio properties in major U.S. and European markets. Founded in 1986, the firm has $10 billion in overall assets under management, with investments across 37 states-having owned, through our affiliated entities, over 330 properties totaling 37-plus million square feet. Recognizing the growing demand in urban markets, we were one of the early pioneers of converting industrial properties into creative office and media space in Southern California.
Today we are the world's preeminent film and television studio platform-acquiring, operating, servicing, and developing independent studio properties in the industry's top production markets. Our unrivaled portfolio of studio assets includes more than 131 active sound stages at 17 studio facilities- and another 80 stages planned or in development - across North America, the UK, Ireland, and Scotland.
Some of Hackman's most notable Southern California projects include Radford Studio Center which includes 1.1 million square feet of studio space and broadcast facility, Television City Studios, a 780,000 square-foot television and broadcast facility with an opportunity to develop 1.2 million square feet; The Culver Studios, a 14.3-acre film and television studio campus and home of Amazon Studios The Culver Steps, a 1.16-acre, mixed-use development, directly adjacent to The Culver Studios and also home to Amazon Studios; Manhattan Beach Studios, a 587,000 square-foot studio on 21.8 acres; a 75,000-square-foot creative office conversion at 5500 West Jefferson Boulevard in Los Angeles; a 550,000-square-foot creative campus conversion in El Segundo; the Beats/Apple Southern California headquarters; and Westwood One Studios. Hackman Capital Partners is currently constructing approximately 1 million square feet of creative office and media-related campus space in Southern California.
Hackman Capital Partners is headquartered in Los Angeles, California and has an additional office in Columbus, Ohio. For more information, visit ***********************
We are seeking a highly organized and detail-oriented Senior Fund Accountant to support the financial reporting operations of our private equity real estate funds. This role is responsible for daily accounting tasks, quarterly reporting, and supporting annual audit and tax compliance across multiple entities and fund structures. The ideal candidate will have a strong foundation in US GAAP and fair value fund accounting, excellent Excel skills, and experience with real estate investment platforms. This position offers exposure to complex fund structures, cross-functional collaboration, and opportunities for career growth in a fast-paced, high-impact environment.
Requirements
The Senior Fund Accountant will be responsible for the day-to-day accounting and treasury operations. The candidate will work with third-party fund administrators and offshore accounting team to maintain books and records of private equity investment vehicles. Responsibilities include:
- Prepare and review monthly, quarterly, and annual financial statements and supporting schedules for assigned entities.
- Maintain upper-tier entity accounting records, including general ledger entries and reconciliations for capital activities, investment transactions, and investor income and loss allocations.
- Perform investment management fee and waterfall calculations in accordance with governing documents.
- Prepare and review quarterly and annual investor capital statements as well as routine and ad hoc investor requested materials.
- Assist with fund credit facility management and prepare lender reports on a quarterly and annual basis.
- Liaise with external auditors to ensure timely and accurate financial reporting.
- Coordinate with internal and external tax teams to complete tax compliance deliverables.
- Assist in liquidity monitoring, cash management, bank account maintenance, wire transfer execution, and accounts payable processing.
- Support budgeting, forecasting, and other ad hoc financial analysis
- Contribute to process improvements and automation initiatives.
Qualifications
- Bachelor's degree in Accounting, Finance, or related field; CPA or progress toward CPA preferred.
- Minimum of 3 years of relevant experience in fund accounting, ideally in real estate private equity, public accounting, or both.
- Experience working with fund administrators and offshore accounting teams.
- Proven ability to manage multiple priorities and work both independently and collaboratively in a fast-paced environment.
- Excellent attention to detail, analytical skills, and communication abilities.
- Proficiency in Excel and accounting software (preferably MRI or similar platforms).
Salary Range: $85-100k base
Benefits
Complimentary on-site valet Parking
Lunch ordered on-site 3x week
Well stocked pantry with "healthy" snacks
Regular social events/team building
100% employer paid benefits for employee
Generous coverage for dependents
Generous 401k
Dog Friendly workplace
Generous Holidays/Time Off
$85k-100k yearly Auto-Apply 60d+ ago
Front Desk Agent
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
What You Will Accomplish
Welcomes guests by greeting them in an enthusiastic and professional manner, answering questions and responding to requests. Provides information about hotel and hotel amenities.
Registers hotel guest by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures. Issues door key cards. Establishes guest credit by verifying credit cards or obtaining cash. Seeks opportunities to maximize revenue
Effectively deals with internal and external customers, some of whom may require a high level of patience, tact and diplomacy to defuse anger. Collects accurate information and resolves conflicts. Keeps immediate supervisor promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Communicates with other departments to fulfill guest needs.
Maintains hotel records by entering required room and guest account data into systems. Performs all guest accounting functions according to hotel procedure to ensure all guest and house accounts are completed and accurate. Collects hotel revenue by entering services and charges, computing bills and obtaining payments. Runs all necessary reports and balances paperwork.
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
What You Will Bring
Provides warm and welcoming experience for all guests and visitors. Handles all aspects of guest registration/check-in and check-out procedures. Provides special assistance and information about the hotel, hotel amenities, and local area attractions. Resolves guest concerns and provides professional service to gain high level of guest confidence and satisfaction. Enters information into computer system, collects funds and runs necessary reports. Seeks opportunities to maximize revenue.
Great If you have
Guest service or customer service experience desired.
Marriott experience or Fosse experience desired.
Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.
Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Proficiency in another language a plus.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$33k-40k yearly est. 60d+ ago
Part-Time PM Server
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.
Job Description
What You Will Accomplish
Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions.
Enters orders to POS system and records guests' choices, special dietary needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report.
Maintains the cleanliness of the work areas. Keeps area stocked.
Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
Follows all standard food handling, sanitation, TIPS and health department guidelines.
Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
Completes side work before, during and after shift.
Provide guests a high-level dining experience, while maintaining a professional distance and staying alert to their needs.
Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
What You Will Bring
Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability.
Great If you have
One year food service experience, preferably in a hotel/resort environment.
Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.
Must have a general knowledge of wine, beer, liquors, waters and drinks served.
Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once.
Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$30k-43k yearly est. 60d+ ago
Spa - Massage Therapist, (PT)
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, Fulfillment
Job Description
WHAT YOU WILL ACCOMPLISH
Provide professional massage and body treatments in accordance with spa protocols and guest needs.
Deliver exceptional service by listening attentively and tailoring each experience to guest preferences.
Promote and upsell spa services, treatments, and retail products to enhance guest satisfaction and drive revenue.
Maintain a clean, organized, and fully stocked treatment room in compliance with sanitation and safety standards.
Accurately record guest information and treatment details in the spa's system.
Uphold confidentiality and follow professional draping, hygiene, and bloodborne pathogen protocols.
Manage time effectively to maintain a punctual and seamless schedule.
Report any safety concerns, guest issues, or maintenance needs promptly to management.
Support team members and uphold the spa's service standards at all times.
WHAT YOU WILL BRING
Commitment to providing thoughtful, personalized guest experiences that reflect our spa's high standards.
Knowledge and practice of multiple massage modalities including Swedish and Deep Tissue.
Ability to assess guest needs, deliver safe treatments, and follow established protocols.
Strong communication and interpersonal skills with a warm, professional demeanor.
Consistent punctuality, dependability, and respect for guest privacy.
Compliance with all safety, PPE, and sanitation requirements.
GREAT IF YOU HAVE
Current certification or license in Massage Therapy (required by state/county/city).
3-5 years of massage experience in a spa, resort, or luxury hospitality setting.
Valid CPR certification (or willingness to obtain).
Familiarity with spa software and scheduling systems.
Availability to work flexible hours, including weekends and holidays.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$41k-76k yearly est. 60d+ ago
Sales and Marketing - Regional Director of Revenue Management
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
Regional Director of Revenue Management $90-110k : Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
What You Will Accomplish
The Director of Revenue Strategy will lead strategic revenue initiatives to optimize hotel financial performance across all market segments. This role will specialize in Marriott brand strategies, overseeing brand systems such as One Yield 2.0, MARSHA, HPP, and RIO, ensuring all PHG Marriott properties are aligned with corporate revenue strategies, brand standards, and best practices.
Develop and implement total hotel pricing, distribution, and inventory strategies.
Lead proactive revenue generation initiatives including transient, group, and ancillary revenue.
Monitor and analyze pace reports, market trends, historical data, and economic indicators.
Drive the implementation and maximization of Marriott proprietary systems and ensure property compliance with Marriott revenue audits, LPP governance, and Revenue Management Service Level Agreements.
Conduct monthly Revenue Strategy Meetings (RSM) and participate in Sales & Marketing collaboration sessions.
Formulate and oversee accurate forecast models, budgets, and strategic plans based on brand templates.
Coach and mentor property Revenue Managers, Directors of Sales, and General Managers on PHG & Marriott's revenue strategy philosophy.
What You Will Bring
Deep understanding and expertise in Marriott's systems: MARSHA, One Yield 2.0, CI/TY, MRDW, HPP, and MarRFP.
Strong grasp of Marriott standards, revenue audits, and pricing strategies.
Proven leadership in cross-functional collaboration with Sales, Marketing, and Operations.
High-level analytical skills to interpret market data and create impactful action plans.
Strong communication, presentation, and influencing skills.
Ability to work independently and manage multiple properties.
Expertise in digital marketing integration to maximize direct channel performance.
Great If You Have
Proficiency in Microsoft Excel, Lighthouse, Amadeus Agency/Demand360, Profitsage, CoSTAR, and other reporting tools.
Familiarity with GDS, OTAs, and third-party distribution strategies.
Certification in Marriott Revenue Management disciplines (i.e., CRME designation, Marriott Revenue Optimization Certification).
Minimum 5+ years in Marriott Revenue Management
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$119k-185k yearly est. 60d+ ago
Grant Administrator
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
Salary Range: $75-125k : The Holy Spirit was certainly at work when we founded the Napa Institute over a decade ago. Since then, we have brought people together to deepen their faith by growing an authentic relationship with Jesus Christ and their fellow Christians. With open seating at meals and other opportunities to socialize, our events allow time for fellowship and friendship in a way that is unrivaled among Catholic conferences.
The Napa Institute inspires:
Deeper conversations
Deeper impact
Deeper faith
Deeper friendship
Job Description
What You Will Accomplish
The Napa Institute Foundation Grant Administrator will serve the Napa Institute Foundation.
Napa Institute Foundation
Daily support for Tim Busch
For Napa Institute Foundation Matters.
Family Office
Manage quarterly office meetings with Family Office Controller, Saraa Hazim
Take notes in meetings
Be available for family's questions and needs
Support for Steph Busch - when needed
Support for Garrett and Betsy Busch - when needed
Support for Kenzie Vath - when needed
Assist Jenna Muise with Special Events for Napa Institute, Personal, Pacific Hospitality Group
Manage TRB email
Foundation and Grant Relations
Manage Donation requests
Meetings/ communication with development representatives from apostolates
Write donation letters
Work with Saraa to manage checks and letters for donations
Schedule NIF board meetings
Record minutes for board meetings
Compile information and documents for board packets
Track tax receipts for CPA, Greg
What You Will Bring
Must be practicing Catholic in good standing.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$43k-57k yearly est. 60d+ ago
Spa - Dual Therapist (Massage/Esthetician)
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
The Dual Esthetician & Massage Therapist is responsible for providing exceptional guest service through high-quality facials, body treatments, and massage modalities while upholding all spa protocols and safety standards. This role supports a luxury spa environment by assessing guest needs, performing professional treatments, promoting additional services and retail products, and maintaining a clean, organized, and welcoming treatment area. The position requires a high level of technical skill, professionalism, and the ability to personalize each service to deliver an outstanding guest experience.
WHAT YOU WILL ACCOMPLISH
Guest Services & Treatment Excellence
Provide consistent, professional esthetic and massage services in accordance with spa protocols and industry-accepted certification practices.
Conduct thorough consultations to develop appropriate and safe treatment plans based on guest needs; provide pre- and post-treatment guidance.
Maintain strict confidentiality and adhere to all draping, hygiene, infection-control, and Bloodborne Pathogen procedures.
Deliver exceptional customer service by listening and responding to guest needs, ensuring comfort, safety, and satisfaction throughout all services.
Service Knowledge & Upselling
Maintain full knowledge of all spa treatments, products, and amenities offered.
Actively promote and upsell additional treatments, enhancements, retail products, and spa programs to drive guest satisfaction and revenue growth.
Explain features and benefits of products and services in a clear and guest-friendly manner.
Operational Responsibilities
Prepare treatment rooms according to spa standards; maintain cleanliness, sanitation, and restocking of rooms, linens, tools, and supplies.
Manage scheduling needs by starting and finishing services on time and monitoring schedules to minimize delays.
Use computer systems to accurately chart guest details, update records, and document all services performed.
Safety & Compliance
Follow all spa, hotel, and OSHA safety guidelines, including proper use of required PPE and compliance with HAZMAT programs.
Immediately report any safety concerns, equipment issues, injuries, or unusual guest reactions to management.
Maintain valid licenses, permits, and certifications required by state and local regulations.
Communication & Collaboration
Resolve guest concerns within scope; escalate issues to management when appropriate.
Coordinate with Spa leadership, Front Office, Housekeeping, and Engineering to ensure seamless operations and facility readiness.
Attend required training sessions, departmental meetings, and continuing education to enhance skills and ensure service consistency.
WHAT YOU WILL BRING
Active state-issued licenses/permits for both Esthetics and Massage Therapy.
Three to five years of experience in a luxury spa, hotel, resort, or similar environment preferred.
Proficiency in performing the full range of esthetic services (facials, skin care treatments) and diverse massage modalities (Swedish, deep tissue, etc.).
Ability to maintain accurate records, use computer systems, and communicate professionally in person, by phone, and electronically.
Strong interpersonal skills, professionalism, and a passion for delivering excellent guest service.
Ability to work varying schedules, including weekends, holidays, and evenings, based on business needs.
Commitment to ongoing training, product knowledge, and service mastery.
GREAT IF YOU HAVE
Knowledge of spa retail products and ability to drive retail sales.
CPR certification (or willingness to obtain).
Ability to learn spa POS, scheduling, and inventory software.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$59k-88k yearly est. 13d ago
Front Office Supervisor
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Santa Ana, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.
Job Description:
What You Will Accomplish
Provides guidance and leadership to Guest Services Agents and Bell Persons whenever necessary. Provides feedback about performance and may be involved in the evaluation process. Provides feedback to management on work related issues including those that might lead to disciplinary action. Makes assignments and distributes workload; manages day-to-day workflow. Provides subject-matter expertise to co-workers. May be assigned time-keeping authority. Provides training and coaches' staff.
Ensure Guest Services Agents consistently review expected arrivals in advance, check guests in/out of hotel according to procedures, ensure accurate guest billing, and make reservations outside of hours.
Ensures Guest Services Agents are adhering to all established accounting & cashiering practices including processing package adjustments, transfers, write offs and disputes. Runs all necessary reports and balances paperwork.
Receives and records vouchers, credit cards, personal checks, business checks, cash, and other forms of payment. Converts foreign currency at current posted rates.
Effectively deals with internal and external customers, some of whom may require a high level of patience, tact and diplomacy to defuse anger. Collects accurate information and resolves conflicts. Keeps immediate manager promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Communicates with other departments to fulfill guest needs.
May provide concierge assistance by providing information about services guests may require, such as dining, recreation, entertainment, shopping, business, travel, and hotel amenities. May assist with related reservations.
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
Maintain the integrity of the room inventory and optimize room revenue when blocking or rooming guests.
Performs essential functions of Guest Services Agent as needed.
Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
What You Will Bring
Responsible for assisting the Front Office Manager with the planning, organization, development and direction of the Front Desk and Bell staff to operate at the highest service standards as they relate to efficiency, professionalism, accuracy, and customer service. Builds and manages teams effectively.
Great If you have
Two or more years related experience and/or training.
Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.
Requires ability to use computers programmed with accounting software to record, store and analyze information.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
Able to work independently with minimal guidance and as part of a team.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$41k-50k yearly est. 40d ago
Banquets Culinary - Cook I, (FT)
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
The Banquets Cook 1 plays a key role in delivering exceptional culinary experiences for all banquet and catering events. This position prepares and cooks a variety of dishes with consistency and attention to detail, ensuring every event meets the highest standards of quality, presentation, and timing. The ideal candidate is dependable, organized, and thrives in a fast-paced, team-oriented environment.
WHAT YOU WILL ACCOMPLISH
Prepares, cooks, and presents items for Banquet Events, In Room Dining and Team Member Cafeteria menus with consistency, quality, and timeliness.
Assists with organizing daily prep, coordinating line setup, and guiding cooks to ensure efficient workflow and high production standards.
Oversees proper food portioning, plating, and temperature control to ensure dishes meet established presentation and quality standards.
Executes a variety of cooking methods-baking, roasting, grilling, broiling, and steaming-according to recipes, adjusting seasoning as needed.
Reads banquet event orders to estimate food requirements, requisitions supplies, and ensures proper storage, labeling, and rotation of all food items.
Operates and maintains kitchen equipment safely while monitoring cooking temperatures and following all sanitation, health, and safety protocols.
Collaborates with stewarding and banquet teams to maintain organization, cleanliness, and readiness for service.
Minimizes food waste and upholds cost control through proper storage, preparation, and utilization of ingredients.
Ensures compliance with local health regulations, hotel standards, and all PPE and safety policies.
WHAT YOU WILL BRING
Strong cooking and knife skills with the ability to execute multiple styles of cuisine.
Understanding of banquet service timing and coordination between front and back of house.
Ability to multitask, follow direction, and stay calm under pressure.
Excellent teamwork, communication, and organization skills.
Commitment to quality, safety, and hospitality standards.
GREAT IF YOU HAVE
Two years of prior experience in a high-volume banquet or fine dining kitchen.
Culinary Degree or formal training preferred.
Active or obtainable Food Handler or ServSafe Certification within 30 days of employment.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$42k-52k yearly est. 48d ago
Director of Food & Beverage
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
Pacific Hospitality Group job in Huntington Beach, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
The Bartender is responsible for creating an energetic and welcoming bar experience while preparing high-quality beverages, delivering exceptional guest service, and ensuring accuracy, safety, and cleanliness throughout each shift. This role supports the hotel's food and beverage operations by maintaining product knowledge, following established service standards, managing bar inventory, and upholding all responsible alcohol service guidelines. A successful bartender combines technical skill with hospitality finesse to provide memorable experiences and contribute to overall outlet profitability.
WHAT YOU WILL ACCOMPLISH
Prepare cocktails, beer, wine, and specialty beverages in accordance with established recipes and portion-control standards while creating an engaging and professional guest experience.
Deliver attentive hospitality by offering knowledgeable recommendations, describing wines and spirits clearly, accommodating special requests or dietary needs, and addressing guest concerns appropriately.
Support daily bar operations by completing all setup and breakdown tasks, including requisitioning and stocking liquor, beer, wine, mixers, garnishes, condiments, and glassware.
Maintain a clean, organized, and fully stocked bar throughout service by clearing glassware, disposing of waste, sanitizing surfaces, and monitoring inventory levels.
Complete accurate opening and closing inventory counts, requisitions, and all required shift documentation.
Process cash, credit card, room charge, and comp transactions in accordance with company policies, and balance the bank and tip-outs at the end of each shift.
Ensure responsible alcohol service by refraining from serving minors or visibly intoxicated guests and following all regulatory requirements.
Follow all food handling, sanitation, TIPS, and health department guidelines and comply with OSHA, HAZMAT, MSDS, and PPE requirements.
Promptly report unsafe conditions, equipment issues, accidents, or unusual guest behavior to management.
WHAT YOU WILL BRING
Two years of bartending experience, preferably in a hotel or resort environment.
Strong knowledge of beverage preparation, food service standards, guest relations, and bar menus.
Ability to communicate professionally, multitask under pressure, and create memorable guest experiences.
GREAT IF YOU HAVE
Valid Food Handlers Card and RBS Certification (or ability to obtain within 30 days).
Knowledge of federal, state, and local alcohol service laws and company policies.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24k-41k yearly est. 38d ago
Tax - CPA
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
CPA/Sr. Tax Accountant Salary Range: $80-125k : Founded in 1979, Busch Firm has a long tradition of legal innovation and integrity. We have earned a reputation as one of the most progressive and creative firms for our planning and client services. We are a boutique law firm that offers a full spectrum of family office services, expertise in developing smart tax strategies as well as years of experience executing multimillion-dollar real estate and commercial business transactions. Our mission is to collaborate with our clients to strategize and implement efficient and ethical methods for the creation, preservation, and transfer of wealth to their families, charities, and communities.
Job Description
Reporting to the senior CPA at the Busch Firm; the Senior Tax Accountant/CPA is responsible for the efficient, accurate, complete, and timely preparation of all clients' tax returns. Advanced technical skills in a variety of tax, accounting and compliance areas, along with well-developed and applied management and supervisory skills are required.
What You Will Accomplish
Tax compliance for gift and estate tax returns; personal Partnership & Corporate income tax return preparations.
Responsible for tax preparation on more complex business & individual returns
Delegates and manages tax research projects to achieve an accurate and efficient product
Assess and research difficult tax issues to identify solutions
Manage and maintain the company's tax database
Determine tax savings and recommend strategies to improve profits
Offer support and guidance during any government audits.
Evaluate tax regulations and suggest policies that diminish tax burden
Demonstrates advanced technical knowledge necessary for advising clients.
Able to produce superior results while adhering to deadlines and tight timeframes
Adheres to accurate and timely billing and collection processes are made
Maintains knowledge of general economic, political and industry trends of possible tax or other legislation that could affect the business climate
Complies with regulations by forwarding required information to federal, state, and local authorities.
Additional related projects as assigned.
What You Will Bring
5+ years' experience in public accounting, demonstrating a proven progression in tax complexity, scope, and research.
* A complete understanding in the use of CCH ProSystem fx tax return software
* Minimum one (1) year experience supervising and directing work of tax preparers.
* Experience with implementing a paperless work environment is strongly preferred.
* Bachelor's degree in accounting required, Master's degree in taxation preferred.
* A current and valid CPA (certified public accountant) license is required
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$80k-125k yearly 60d+ ago
Houseperson
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.
Job Description
What You Will Accomplish
Cleans hotel floors by sweeping, mopping, scrubbing, or vacuuming. Steam cleans or shampoos carpets. Strips, seals, finishes, and polishes floors. Performs heavy cleaning duties, such as shampooing rugs, washing walls and glass, and removing trash.
Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures and ensure one's safety and the safety of others.
Assists Room Attendants with stripping beds and removing linens as assigned. Moves linens to and from laundry areas and closets. Restocks guest room supplies and linens.
In assigned areas, dusts all furniture, pictures and shelves. Polishes wood, marble and other materials in public view. Cleans glass windows, doors and partitions.
Empties trash receptacles and replaces trash bags. Notifies Housekeeping Management about need to replenish supplies.
Thoroughly cleans public restrooms, including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with appropriate cleaning agents as assigned.
Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas.
Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
What You Will Bring
Cleans all public areas including entrances, doorways sidewalks, restrooms, restaurants, meeting areas and lobbies. Responsible for the delivery of all facets of floor care, including, but not limited to, carpet cleaning, marble care and restoration, and cleaning and maintaining other hard floor surfaces. Assists Room Attendants with stripping beds and removing linens. Reports damage, mechanical deficiencies, suspicious activities or theft.
Great If you have
Prior housekeeping experience in a hotel environment preferred.
Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires general communication and interpersonal skills and commitment to a high level of guest satisfaction.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Knowledge of various types of flooring found at the property. For example: different types of carpet, stone and hard flooring.
Must complete training on proper disposal/handling of sharps, such as needles, and follow proper procedures. Completes required training as scheduled.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$30k-39k yearly est. 60d+ ago
Hotel GM: Drive Guest Experience & Profit
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
A family-focused hospitality group in Huntington Beach is seeking a General Manager. The role involves maximizing revenue and profitability while ensuring outstanding guest service and cultivating a strong team environment. Applicants should have a Bachelor's in Hospitality Management and relevant experience in hotel management. This position offers an opportunity to lead in a vibrant setting, focusing on enhancing guest experiences and operational excellence.
#J-18808-Ljbffr
$61k-91k yearly est. 4d ago
Cook III
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Santa Ana, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.
Job Description:
What You Will Accomplish
Prepares food items, such as salads, soups, sauces, meats, and vegetables according to prescribed recipes and guidelines.
Reads menu to estimate food requirements and requisitions food from storage.
Adjusts thermostat controls to regulate/maintain appropriate temperature of ovens, broilers, grills, roaster and steam kettles.
Measures and mixes ingredients according to recipe using a variety of kitchen utensils and equipment such as blenders, mixers, grinders, slicers, and knives.
Observes and tests foods being cooked by tasting, smelling, and piercing with fork to observe that it is cooked. Uses thermometer to ensure food is cooked/maintained at proper temperature.
Carves meats, portions food onto serving plates, adds gravies and sauces and garnishes servings.
Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.
Follows all standard food handling, sanitation and health department guidelines. Ensures compliance with federal, state, local and company health, safety, and sanitation standards.
Assists in controlling all food products, leftovers, waste and refrigeration organization.
Cleans and sanitizes equipment, wares, walls, and floors in kitchen, walk-in coolers and all storage areas as directed. Maintains work area in clean and organized manner.
Prepares work area for next service period, including emptying trash receptacles.
Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
What You Will Bring
Prepares, seasons and cooks soups, vegetables and other food items for consumption at restaurants and/or in-room dining.
Great If you have
Six months prior food prep experience preferred. Culinary degree or training desired.
Possess a basic knowledge of food preparation, professional cooking and knife handling skills.
Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
Ability to read and comprehend simple instructions, recipes, short correspondence and memos.
Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
Must know all applicable health standards.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$32k-41k yearly est. 60d+ ago
Corporate Director of Transient Sales
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
Salary: $ 125,000 annually : Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
Job Summary:
Focus on managing and nurturing relationships with key global accounts, Legacy Collection wholesale partners, TMC's partners for a collection of PHG Owned and Managed Properties (Legacy and Meritage). Providing support, advice and developing opportunities for key Business Travel Managers and leaders within the company. Leverage national account roster for hotels and act as a liaison for Marriott, Hilton and Hyatt branded hotels on behalf of PHG.
What You Will Accomplish
Job Responsibilities:
Sales Functions: Execute sales activities to achieve budgeted Business Travel goals and support the growth of multiple properties, specifically AC/RI Dallas Galleria, Hotel Zessa, Doubletree Irvine Spectrum, AC Irvine, Hyatt Place Phoenix, AC Tempe, Hotel Viata and Denu.
Account Management: Pursue and negotiate Transient accounts through various means, including telephone solicitation, outside sales calls, sales trips, trade shows, site inspections, networking, and sales entertainment.
Marketing Strategies: Develop and implement sales and marketing strategies for TMC, Wholesale and Business Travel markets.
Market Research: Research, analyze, and monitor financial, technological, and demographic factors to identify market opportunities and establish a leadership position. Utilize RFP Rollups and includes YoY performance.
Client Relationships: Develop new business with key and target accounts, playing a pivotal role in hotel sales efforts.
Sales Trips/FAMs: Plan and execute sales trips and industry-related meetings relevant to various markets and territories to develop new business travel accounts in key markets. Collaborate with property Business Travel Sales Managers on customer outreach.
Strategic Client Management: Establish and nurture long-term business relationships with selected high-growth TMC, and BT clients.
Global Hotel Alliance Accounts:
Navan
AMEX GBT
BCD
CWT
CTM
Amazon
Southwest Airlines
ABC Global
Ovation Lawyers Services
Apple Inc.
Marriott/Hilton/Hyatt Ambassador:
Act as brand ambassador with Marriott, Hyatt and Hilton Global Sales Organization
Host quarterly calls with Business Travel Managers for PHG Branded Hotels.
Collaborate with each other to discover key accounts that can be beneficial to PHG Branded Hotels.
Discover new ways to generate revenue
Prepare and discuss RFP season.
Discuss best practices for working with the Brand Global Sales Organization
Provide feedback on needs and wants to be successful within the comp-set.
Share best practices for all branded hotels.
Work hand and hand with Revenue Management to forecast and achieve obtainable BT goals.
Hold annual wish/walk rate discussions to ensure that BT goals are obtained and to discover the best ways of driving ADR on Global Accounts.
Sales Strategy Development:
Collaborate with the hotel's leadership and BT Team to develop comprehensive strategies focusing on the Business Travel Market. This involves identifying target markets, setting sales targets, and devising effective plans to achieve them.
Market Analysis:
Conduct market research to understand the local business travel landscape in each destination. Provide insights into consumer behavior, market trends, competitor analysis, and opportunities for growth.
Relationship Management:
Cultivate and maintain strong relationships with key clients, corporate accounts, and other stakeholders. Enhance partnerships to generate leads and drive business.
Responding to Marriott, Hyatt and Hilton Global Leads:
Responding to Brand Global Leads and ensuring all leads are actioned in a timely manner.
Local Accounts:
Uncovering new Local Accounts in each respective destination market. Working with current Business Travel Local clients to ensure room night production. Working with the Front Office team to gain more insight as to who is staying at the hotel to uncover more Business Travel leads.
Collaboration:
Working with the DOS and property BT Teams to host hotel activations and spearhead market blitzes to gain more production and traction for the hotels. Hotel Viata - Oversight of Business Travel & Leisure Sales Manager at Hotel Viata. By actively collaborating, sharing knowledge and providing support, ensure a great partnership with the new Business Travel and Leisure Sales Manager. Continue to contribute to significant success of Hotel Viata.
What You Will Bring
Onboarding & Training:
Introducing Business Travel & Leisure Sales Manager to key account stakeholders.
Provide comprehensive training on the hotel's offerings, services, and sales strategies tailored specifically for business and leisure travel.
Share insights on successful sales tactics and customer relationship management within the destination.
Sharing Market Insights:
Offer insights into the local market trends, including the preferences of business travels and leisure guests in each destination.
Share data and analytics regarding past sales performance, customer feedback and areas of potential growth or improvement.
Collaborative Planning:
Collaborate closely to create sales strategies and initiatives that align with the hotel's business objectives and market demands.
Assist in developing targeted sales plans for various business segments, including corporate accounts, travel agencies and TMC's.
Networking & Relationship Building:
Leverage existing network and connections within the region to introduce the new manager to potential clients, industry partners, and key decision-makers.
Facilitate opportunities for Business Travel Manager to attend local networking events, industry conferences and trade shows.
Resource Allocation & Support:
Help allocate resources effectively, ensuring the Sales Manager has the necessary tools, marketing materials, and support to excel in their role.
Offer guidance on budget planning, expense management, and forecasting to optimize sales performance.
Performance Metrics Evaluation & Feedback:
Regularly review sales performance metrics with the Sales Manager, offering constructive feedback and guidance for improvement.
Implement a system for tracking progress and evaluating the success of the sales initiatives.
Adaptation to Changing Trends:
Stay updated on the evolving trends in business travel and adapt strategies, accordingly, sharing these insights with the Sales Manager to stay ahead in the market.
Maintaining Brand Standards:
Emphasize the importance of upholding the hotel's brand standards and customer service excellence in all sales activities.
Continuous Support and Mentorship:
Act as a mentor and provide ongoing support, encouragement, and mentorship to nurture the Sales Manager's professional growth within the company.
Technology Support
Facilitating comprehensive instruction on operational frameworks and procedural methodologies.
Providing a deep understanding of sales tools i.e. SynsXis, BI Market Data, Lanyon, Readybid.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$125k yearly 60d+ ago
Night Audit
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Irvine, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.
Job Description:
What You Will Accomplish
Audits, balances and reports on any/all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audits, balances, posts and reports on the front desk transactions to include but not limited to room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audits, balances and prepares, verifies and reports on room information to provide Rooms Management with a picture of how they are performing. Prepares and inputs statistics and income journal sheets for preparation of daily reports.
Balances and closes all bank ticket codes, daily.
Runs night audit final after insuring all revenues are in balance nightly.
Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
What You Will Bring
Audits, balances and reports on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Perform the duties of a Guest Services Agent including express checkouts.
Assists in taking and placing wake-up calls, as needed.
May assist with In-Room Dining or amenity deliveries. Follows all standard food handling, sanitation, TIPS and health department guidelines.
Great If you have
Normally requires one to two years accounting or Guest Services experience
Requires general knowledge of accounting and bookkeeping transactions commonly used at comparable hotel or resort.
Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.
Able to use mathematics to solve problems.
Requires ability to use computers programmed with accounting software to record, store and analyze information.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
May be required to have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$34k-42k yearly est. 7d ago
Banquets, Steward (PT)
Pacific Hospitality Group 4.0
Pacific Hospitality Group job in Huntington Beach, CA
: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
What You Will Accomplish
Properly sorts soiled ware and prepares it for cleaning through the dish or pot machine.
Washes dishes, glassware, flatware, pots and pans according to hotel's standard of cleanliness. Items are washed using appropriate dishwashing machines or other kitchen cleaning equipment. Visually inspects all items to assure cleanliness. Cleans and sanitizes all walls, floors, counter surfaces, cutting boards on a continuous basis or as assigned.
Places clean dishes, utensils and cooking equipment in appropriate storage areas.
Stocks supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
Disposes of kitchen substances (such as grease) and kitchen chemicals properly. Transports garbage containers to dump sites and adheres to recycling regulations. Sorts and removes trash, placing it in designated pickup areas. Empties and cleans trashcans,
Follows all standard food handling, sanitation and health department guidelines.
What You Will Bring
Responsible for washing/sanitizing dishes, glassware, flatware, cooking pots/utensils and related food service related equipment. Helps prepare and deliver plated food for banquets/events. Cleans kitchen areas and equipment.
Great If you have
No related experience and/or training required. Previous stewarding experience desired.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.