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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Jersey City, NJ | $41,440 | $19.92 |
| 2 | Springfield, OR | $38,238 | $18.38 |
| 3 | Boise, ID | $34,012 | $16.35 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $100,406 | $48 | - |
| 2 | Customer Relationship Specialist | $77,299 | $37 | - |
| 3 | Customer Service Senior Associate | $72,586 | $35 | - |
| 4 | Customer Service Executive | $69,640 | $33 | - |
| 5 | Account Executive/Customer Service | $69,323 | $33 | - |
| 6 | Telesales Representative | $68,210 | $33 | - |
| 7 | Service Consultant | $65,537 | $32 | - |
| 8 | Service Officer | $58,873 | $28 | - |
| 9 | Senior Representative | $57,417 | $28 | - |
| 10 | Customer Retention Representative | $56,957 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Regence BlueCross BlueShield of Oregon | $37,730 | $18 | - |
| 2 | Associated Administrators | $37,306 | $18 | 2 |
| 3 | Empire BlueCross BlueShield | $37,254 | $18 | - |
| 4 | MAPFRE | $37,171 | $18 | - |
| 5 | Palisades Safety Insurance Agency, Inc. | $37,170 | $18 | - |
| 6 | Unitedheath Group | $37,115 | $18 | 1 |
| 7 | High Point Insurance | $37,023 | $18 | - |
| 8 | Colorado Access Inc. | $36,961 | $18 | - |
| 9 | World Insurance Associates | $36,949 | $18 | - |
| 10 | Alameda Alliance for Health | $36,721 | $18 | 2 |
| 11 | Blue Cross Blue Shield Of Montana | $36,538 | $18 | - |
| 12 | Wellpoint Insurance Services, Inc. | $36,477 | $18 | - |
| 13 | ConnectiCare | $36,410 | $18 | - |
| 14 | Southern Farm Bureau Life Insurance | $36,287 | $17 | - |
| 15 | LifeWise Health Plan of Oregon | $36,249 | $17 | - |
| 16 | Blue Cross Blue Shield of North Carolina | $36,013 | $17 | - |
| 17 | Blue Cross & Blue Shield of Mississippi | $35,958 | $17 | 5 |
| 18 | CBCA | $35,788 | $17 | - |
| 19 | Universal Health Care | $34,238 | $16 | - |
| 20 | Cigna | $33,690 | $16 | 21 |