How to hire a parts counterman

How to hire a parts counterman, step by step

Here's a step-by-step parts counterman hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a parts counterman job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new parts counterman
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your parts counterman job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a parts counterman for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A parts counterman's background is also an important factor in determining whether they'll be a good fit for the position. For example, parts countermen from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents parts counterman salaries for various positions.

   Type of Parts Counterman	Description	Hourly rate
   Parts Counterman	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$14-25
   Parts Driver	Parts delivery drivers work for a machine parts distributor or an auto parts outlet. Usually, delivery drivers deliver to repair shops and local dealerships for inventory replenishment... Show more	$12-20
   Parts Manager	A parts manager is responsible for monitoring the inventory and stock supplies, ensuring the adequacy of materials for the smooth flow of operations. Parts managers negotiate with suppliers and third-party vendors for high-quality materials required to complete an industry's production process, such as automobile or construction businesses... Show more	$20-40

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Parts Inventory
   • Customer Satisfaction
   • BMW
   • Phone Calls
   • Counterman
   • POS
   • Parts Counter
   • Quality Customer Service
   • Repair Orders
   • Toyota
   • Parts Catalog
   • Parts Sales
   • Stock Orders
   • Inventory Control

   Check all skills

   Responsibilities:

   • Manage DIY services including battery installation, testing, wiper installs, etc.
   • Experience with ADP and Reynolds & Reynolds.
   • Develop relationships with personnel from other Chrysler dealerships to participate in a mutually beneficial parts purchase and delivery co op.
   • Deliver items to customers, whether they are a dealership, bodyshop or regular customer.

3. Make a budget

   Including a salary range in your parts counterman job description is a great way to entice the best and brightest candidates. A parts counterman salary can vary based on several factors:

   • Location. For example, parts countermen' average salary in georgia is 38% less than in washington.
   • Seniority. Entry-level parts countermen earn 43% less than senior-level parts countermen.
   • Certifications. A parts counterman with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a parts counterman's salary.

   Average parts counterman salary

   $39,937yearly

   $19.20 hourly rate

   ---

   Entry-level parts counterman salary

   $30,000 yearly salary

   Updated January 23, 2026

4. Writing a parts counterman job description

   A job description for a parts counterman role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a parts counterman job description:

   Parts counterman job description example

   
   
   IN NEED OF 2 PARTS COUNTERMAN/WAREHOUSE!
   
   (2 people to assist in the parts warehouse and can look up parts to assist our customers. Please inquire with Ricky *Parts Manager*)
   
   Every employee with Volkswagen of Corpus Christi is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
   
   Benefits
   

   • Medical, Dental, & Vision Insurance
   • Life Insurance
   • 401k
   • Paid Training - Sales & Service
   • Paid Time Off
   • Paid Vacation
   • Paid Holidays
   • Employee Discounts on products & services
   • Saturday Lunches

   
   Responsibilities
   

   • Oversee the parts sales process from start to finish
   • Communicate with customer on parts status
   • Communicate with staff and customers in a friendly and professional manner.
   • Be able to read and understand the parts catalog when looking up parts.
   • Answers phone calls, providing price quotes and other information
   • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
   • Provides high level service to internal and external customers.
   • Pulls and fills orders from stock
   • Maintain a weekly bin checks to ensure accuracy of stock.
   • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
   • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
   • Make sure all internal requests for parts are billed on service repair order.
   • Receives payment from retail customers or obtains credit authorization.
   • Set up orders for daily shipment, delivery, or pick-up

   
   
   Qualifications
   

   • Have a High School Diploma or equivalent
   • Have experience with auto parts sales (preferred)
   • Are able to work in a fast-paced work environment
   • Have strong organizational and time management skills
   • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
   • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

   Copy this example

   

5. Post your job

   There are a few common ways to find parts countermen for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your parts counterman job on Zippia to find and recruit parts counterman candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Recruiting parts countermen requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new parts counterman

   Once you've found the parts counterman candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new parts counterman. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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