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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Roseland, NJ | $35,073 | $16.86 |
| 2 | Champaign, IL | $34,256 | $16.47 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $113,199 | $54 | - |
| 2 | Customer Service Senior Associate | $101,769 | $49 | - |
| 3 | Customs Consultant | $97,244 | $47 | - |
| 4 | Customer Liaison | $90,383 | $43 | - |
| 5 | Customer Service Executive | $89,377 | $43 | - |
| 6 | Service Consultant | $87,768 | $42 | - |
| 7 | Customer Support Executive | $76,729 | $37 | - |
| 8 | Customer Relationship Specialist | $76,530 | $37 | - |
| 9 | Account Executive/Customer Service | $74,903 | $36 | - |
| 10 | Customer Account Executive | $74,567 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Broadvox | $34,148 | $16 | - |
| 2 | Apogee Telecom | $34,025 | $16 | - |
| 3 | Celerant Technology | $33,832 | $16 | - |
| 4 | OnForce | $33,796 | $16 | - |
| 5 | Retail Data Systems | $33,794 | $16 | - |
| 6 | Signature Technology Group (STG) | $33,737 | $16 | - |
| 7 | Pinnacle Technical Resources | $33,716 | $16 | - |
| 8 | NSC Global | $33,571 | $16 | 1 |
| 9 | Beasley Technology | $33,502 | $16 | - |
| 10 | Atlantic Broadband | $33,499 | $16 | - |
| 11 | DecisionOne | $33,497 | $16 | - |
| 12 | Data Access Worldwide | $33,450 | $16 | - |
| 13 | Computer World | $33,448 | $16 | 2 |
| 14 | Delta Computer Group | $33,423 | $16 | - |
| 15 | First Technology PLC | $33,416 | $16 | - |
| 16 | Electronic Office | $33,362 | $16 | - |
| 17 | Paragon Development Systems | $33,358 | $16 | - |
| 18 | PAR Technology | $33,316 | $16 | - |
| 19 | Xchange Telecom | $33,311 | $16 | - |
| 20 | Star Communications | $30,485 | $15 | - |